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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
If you have a vehicle concern, Lincoln offersa complimentary roadside assistanceprogram. This program is separate from theNew Vehicle Limited Warranty.
The service is available:
•Throughout the life of the vehicle fororiginal owners.
•For six years or 70,000 mi (110,000 km),whichever comes first, for subsequentowners.
Roadside Assistance covers:
•A flat tire change with a good spare. Forvehicles with an unusable tire inflationkit, we provide towing service.
•Battery jump start.
•Lock-out assistance - key replacementcost is the client's responsibility.
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law shall deliver up to2 gal (8 L) of gasoline fuel to a disabledvehicle. Roadside Assistance limits fueldelivery service to two no-chargeoccurrences within a 12-month period.
•Winch out — available within 100 ft (30 m)of a paved or county maintained road,no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law shall tow Lincolneligible vehicles to the client's selling orpreferred dealer within 100 mi (160 km)of the disablement location or to thenearest Lincoln dealer. If a client requestsa tow to a selling or preferred dealer thatis more than 100 mi (160 km) from thedisablement location, the client isresponsible for any mileage costs inexcess of 100 mi (160 km).
•Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicleis operational but the trailer is not, thenthe trailer does not qualify for anyroadside services.
Vehicles Sold in the United States:Using Roadside Assistance
United States clients who require roadsideassistance, call 1-800-521-4140 or contactRoadside Assistance using the Lincoln Waymobile app.
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3.Shift into neutral (N).
4.With the vehicle running, shift into drive(D) and let the vehicle roll forward up to3 ft (1 m).
Note:You may hear a noise as the transfercase shifts out of its neutral position. This isnormal.
5.Make sure the instrument cluster displaysNeutral Tow Disabled.
RECREATIONALLY TOWING YOUR
VEHICLE - 4X2
You cannot recreational tow your vehiclewith all wheels on the ground becausevehicle or transmission damage could occur.You must recreational tow your vehicle withall four wheels off the ground, such as whenusing a car-hauling trailer. Otherwise, youcannot recreational tow your vehicle.
EMERGENCY TOWING
If your vehicle becomes inoperable withoutaccess to wheel dollies or a vehicle transporttrailer, it can be flat-towed with all wheels onthe ground, regardless of the powertrain andtransmission configuration, under thefollowing conditions:
•Your vehicle is facing forward for towingin a forward direction.
•Use the manual park release procedure.See Manually Releasing the ElectricParking Brake (page 235). Failure to doso may result in damage to thetransmission.
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 mi (80 km).
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Protected ComponentRatingItem
Trailer brake control module.30 A42
Lincoln star lamp.5 A43
Power point 5.20 A45
Electric fan 1.50 A47
Electric fan 2.50 A49
Heated rear window.40 A50
Electronic limited slip differential.40 A54
Trailer tow parking lamps relay.30 A55
Trailer tow backup lamps.10 A58
Rear multi-contour seats.20 A59
Four-wheel drive module 1.25 A64
Transmission run/start.15 A67
Left-hand side wiper motor.30 A69
Rear window wiper relay.20 A71
Power folding seat module - third row.50 A73
Four-wheel drive module 2.25 A82
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Protected ComponentRatingItem
Auxiliary blower.40 A88
Trailer tow lighting module power.20 A91
Left-hand headlamp.30 A100
Right-hand headlamp.30 A101
Trailer battery charge.30 A107
Not used (spare).20 A108
Fuel injectors.15 A120
Rain sensor module.5 A124
USB smart charger 1.5 A125
Family entertainment system.7.5 A128
Multi-contour seats relay.20 A134
Advanced driver-assistance systems module.20 A137Connected camera.
USB smart charger 2.5 A139
USB smart charger 3.5 A140
USB smart charger 5.5 A142
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Protected ComponentRatingItem
Adjustable column and pedal memory module.15 A29
Trailer tow control module.5 A30
Rear climate control module.10 A31Drive mode switch module.Terrain management system switch.Radio frequency transceiver module.
Audio control module.20 A32Rear seat entertainment module.Rear audio control module.
Not used.—33
Run/start relay.30 A34
Not used (spare).5 A35
Image processing module A.15 A36Automated park assist module.Continuous control damping module.Air particulate matter sensor.
Heated steering wheel.20 A37
Left-hand rear power window.30A Circuit Breaker38Right-hand rear power window.
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Your vehicle has limited engine power whenin the fail-safe mode, drive your vehicle withcaution. Your vehicle does not maintainhigh-speed operation and the engine couldoperate poorly.
Remember that the engine is capable ofautomatically shutting down to preventengine damage. In this situation:
1.Pull off the road as soon as safelypossible and switch the engine off.
2.If you are a member of a roadsideassistance program, we recommend thatyou contact your roadside assistanceservice provider.
3.If this is not possible, wait for a shortperiod of time for the engine to cool.
4.Check the coolant level. If the coolantlevel is at or below the minimum mark,add prediluted coolant immediately.
5.When the engine temperature cools, youcan re-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
Note:If you continue to drive your vehicle infail-safe mode without repairing it, you willdamage your engine.
Engine Coolant TemperatureManagement (If Equipped)
WARNING: To reduce the risk ofcrash and injury, be prepared that thevehicle speed may reduce and the vehiclemay not be able to accelerate with fullpower until the coolant temperaturereduces.
If you tow a trailer with your vehicle, theengine may temporarily reach a highertemperature during severe operatingconditions, for example ascending a long orsteep grade in high ambient temperatures.
At this time, you may notice the coolanttemperature gauge moves toward the redzone and a message may appear in theinformation display.
You may notice a reduction in vehicle speedcaused by reduced engine power in orderto manage the engine coolant temperature. Your vehicle may enter this mode if certainhigh-temperature and high-load conditionstake place. The amount of speed reductiondepends on vehicle loading, grade andambient temperature. If this occurs, there isno need to stop your vehicle. You cancontinue to drive.
The air conditioning may automatically turnon and off during severe operatingconditions to protect the engine fromoverheating. When the coolant temperaturedecreases to the normal operatingtemperature, the air conditioning turns on.
If the coolant temperature gauge moves fullyinto the red zone, or if the coolanttemperature warning or service engine soonmessages appear in your information display,do the following:
1.Stop your vehicle as soon as it is safe todo so. Fully apply the parking brake, shiftinto park (P) or neutral (N).
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TIRE PRESSURE MONITORING SYSTEM – INFORMATION MESSAGES
ActionMessage
After inflating your tires to the manufacturer’s recommended pressure as shown on the TireLabel, on the edge of the driver door or the B-Pillar, drive your vehicle for at least two minutesover 20 mph (32 km/h) before the light turns off.
Tire Pressure Low
The system has detected a fault that requires service. Have your vehicle checked as soon aspossible.Tire Pressure Monitor Fault
The system has detected a fault that requires service or a spare tire is in use. Have your vehiclechecked as soon as possible.Tire Pressure Sensor Fault
Trailer Tire Pressure Monitoring System
ActionMessage
One or more tires on your trailer is below the specified tire pressure.Trailer Tire Low Specified:
Displays when one or more tires on your trailer is above the recommendedtemperature.Trailer Tire Over Temperature
A trailer tire pressure sensor is malfunctioning. If the warning stays on or continuesto come on, contact an authorized dealer as soon as possible.Trailer Tire Pressure Sensor Fault
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ActionMessage
The trailer tire pressure monitoring system is malfunctioning. If the warning stayson or continues to come on, contact an authorized dealer.Trailer Tire Pressure Monitor Fault
The system cannot detect the trailer tire pressure monitoring system.Trailer Tire Pressure Monitor Capability Not Detected
The trailer tire pressure monitoring system is not setup. See Tire PressureMonitoring System (page 453).Trailer Tire Pressure Indication Not Setup See Manual
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