Your vehicle has an Intelligent Oil-LifeMonitor system, a message appears in theinformation display at the proper oil changeinterval. This interval may be up to one yearor 10,000 mi (16,000 km), hybrid vehiclesmay exceed 10,000 mi (16,000 km).
Your vehicle can be driven in such a way thatdilutes and increases the level of oil by shorttrips that do not allow the engine to get tooperating temperature, extended idling, andlow speed driving for long periods of time.
When the oil change message appears inthe information display, it is time for an oilchange. Make sure you perform the oilchange within two weeks or 500 mi (800 km)of the message appearing. Make sure youreset the Intelligent Oil-Life Monitor aftereach oil change. See Intelligent Oil LifeMonitor (page 433).
If your information display resets prematurelyor becomes inoperative, you should performthe oil change interval at six months or5,000 mi (8,000 km) from your last oilchange. Never exceed one year or 10,000 mi(16,000 km) between oil change intervals,
Your vehicle is very sophisticated and builtwith multiple, complex, performance systems.Every manufacturer develops these systemsusing different specifications andperformance features. That is why it isimportant to rely upon your dealership toproperly diagnose and repair your vehicle.
We have recommended maintenanceintervals for various parts and componentsystems based upon engineering testing.We rely upon this testing to determine themost appropriate mileage for replacementof oils and fluids to protect your vehicle atthe lowest overall cost to you andrecommends against maintenance schedulesthat deviate from the scheduled maintenanceinformation.
We strongly recommend the use of onlygenuine Ford, Motorcraft or Ford-authorizedre-manufactured replacement partsengineered for your vehicle.
Additives and Chemicals
This owner's manual and our WorkshopManual list the recommended additives andchemicals for your vehicle. We do notrecommend using chemicals or additives notapproved by us as part of your vehicle’snormal maintenance. Please consult yourwarranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normaloperating characteristic and, by itself, doesnot necessarily indicate a concern or that thefluid needs to be changed. However, aqualified expert, such as the factory-trainedtechnicians at your dealership, shouldinspect discolored fluids that also show signsof overheating or foreign materialcontamination immediately.
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NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle has an Intelligent Oil-LifeMonitor that determines when you shouldchange the engine oil based on how you useyour vehicle. By using several important
factors in its calculations, the monitor helpsreduce the cost of owning your vehicle andreduces environmental waste at the sametime.
This means you do not have to remember tochange the oil on a mileage-based schedule.Your vehicle lets you know when an oilchange is due by displaying a message inthe instrument cluster display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity of use.
When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and ExampleInterval1
Normal
7,500–10,000 mi (12,000–16,000 km)Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
5,000–7,500 mi (8,000–12,000 km)Moderate to heavy load or towingMountainous or off-road conditionsExtended idlingExtended hot or cold operation
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At Every Oil Change Interval as Indicated by the Instrument Cluster Display 1
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints for all-wheel drive vehicles.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and the U-joints.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals. Hybrid vehicles may achieve longer distances between oilchanges, but do not exceed the one year max oil change interval.2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Intelligent Oil Life Monitor (page 433).
Brake Fluid Maintenance1
Change the brake fluid.2Every Three Years
1 Perform this maintenance item every three years. Do not exceed the designated time for the interval.2 Brake fluid servicing requires special equipment available at your authorized dealer.
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Disputes submitted to the BBB AUTO LINEprogram are usually decided within 40 daysafter you file your claim with the BBB. Youare not bound by the decision, and mayreject the decision and proceed to courtwhere all findings of the BBB Auto Linedispute, and decision, are admissible in thecourt action. Should you choose to acceptthe BBB AUTO LINE decision, Ford is thenbound by the decision, and must comply withthe decision within 30 days of receipt of youracceptance letter.
BBB AUTO LINE Application: Using theinformation that follows, call or write torequest a program application. You will beasked for your name and address, generalinformation about your new vehicle,information about your warranty concerns,and any steps you have already taken to tryto resolve them. A Customer Claim Form willbe mailed that needs to be completed,signed and returned to the BBB along withproof of ownership. Upon receipt, the BBBreviews the claim for eligibility under theProgram Summary Guidelines.
You can get more information by callingBBB AUTO LINE at 1-800-955-5100, orwriting to:
BBB AUTO LINE a Division of BBB NationalPrograms, Inc.1676 International Drive, Suite 550McLean, VA 22102
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Center at1-800-392-3673.
For additional information, refer to the BetterBusiness Bureau website.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
THE MEDIATION AND
ARBITRATION PROGRAM
For vehicles delivered to authorizedCanadian dealers. In those cases where youcontinue to feel that the efforts by Ford ofCanada and the authorized dealer to resolvea factory-related vehicle service concernhave been unsatisfactory, Ford of Canadaparticipates in an impartial third partymediation/arbitration program administeredby the Canadian Motor Vehicle ArbitrationPlan (CAMVAP).
The CAMVAP program is a straightforwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
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Gracenote uses a unique identifier to trackqueries for statistical purposes. The purposeof a randomly assigned numeric identifier isto allow Gracenote to count queries withoutknowing anything about who you are. Formore information, see the web page atwww.gracenote.com for the GracenotePrivacy Policy.
THE GRACENOTE SOFTWARE, EACH ITEMOF GRACENOTE DATA AND THEGRACENOTE CONTENT ARE LICENSED TOYOU "AS IS". NEITHER GRACENOTE MAKESANY REPRESENTATIONS OR WARRANTIES,EXPRESS OR IMPLIED, REGARDING THEACCURACY OF ANY GRACENOTE DATAFROM THE GRACENOTE SERVERS ORGRACENOTE CONTENT. GRACENOTECOLLECTIVELY AND SEPARATELY RESERVETHE RIGHT TO DELETE DATA AND/ORCONTENT FROM THE COMPANIES'RESPECTIVE SERVERS OR, IN THE CASE OFGRACENOTE, CHANGE DATA CATEGORIESFOR ANY CAUSE THAT GRACENOTEDEEMS SUFFICIENT. NO WARRANTY ISMADE THAT EITHER GRACENOTECONTENT OR THE GRACENOTE SOFTWAREOR GRACENOTE SERVERS ARE
ERROR-FREE OR THAT THE FUNCTIONINGOF THE GRACENOTE SOFTWARE ORGRACENOTE SERVERS WILL BEUNINTERRUPTED. GRACENOTE IS NOTOBLIGATED TO PROVIDE YOU WITH ANYENHANCED OR ADDITIONAL DATA TYPESTHAT GRACENOTE MAY CHOOSE TOPROVIDE IN THE FUTURE AND IS FREE TODISCONTINUE ITS ONLINE SERVICES ATANY TIME. GRACENOTE DISCLAIM ALLWARRANTIES EXPRESS OR IMPLIED,INCLUDING, BUT NOT LIMITED TO, IMPLIEDWARRANTIES OF MERCHANTABILITY,FITNESS FOR A PARTICULAR PURPOSE,TITLE, AND NON-INFRINGEMENT. NEITHERGRACENOTE WARRANTS THE RESULTSTHAT WILL BE OBTAINED BY YOUR USEOF THE GRACENOTE SOFTWARE OR ANYGRACENOTE SERVER. IN NO CASE WILLGRACENOTE BE LIABLE FOR ANYCONSEQUENTIAL OR INCIDENTALDAMAGES OR FOR ANY LOST PROFITS ORLOST REVENUES FOR ANY REASONWHATSOEVER. © Gracenote 2007.
Taiwan Territory
According to the "Technical Specificationsfor Low Power Radio Frequency Equipment"formulated by the National Communicationsand Communication Committee of theExecutive Yuan: 3.8.2. For the low-powerradio frequency equipment that has obtainedthe verification certificate, the company, firmor user shall not change the frequency,increase the power or change thecharacteristics and functions of the originaldesign without authorization.
The use of low-power radio frequencyequipment must not affect flight safety andinterfere with legal communications: whenthe system detects interference, immediatelystop using it until there is no interference.
The aforementioned legal communicationrefers to the wireless communicationoperated in accordance with the provisionsof the Telecommunications ManagementLaw. Low-power radio frequency equipmentneeds to endure the interference of legalcommunication or industrial, scientific andmedical radio wave radiation electricalequipment.
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We will use reasonable endeavors to providethe SUNA Traffic Channel 24 hours a day,365 days a year. The SUNA Traffic Channelmay occasionally be unavailable for technicalreasons or for planned maintenance. We willtry to perform maintenance at times whencongestion is light. We reserve the right towithdraw SUNA Products and/or Services atany time.
Also, we cannot assure the uninterruptedreception of the SUNA Traffic ChannelRDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or themanufacturer of your device (the“Suppliers”)) shall be liable to you or to anythird party for any damages either direct,indirect, incidental, consequential orotherwise arising out of the use of or inabilityto use SUNA Products and/or Services evenif Intelematics or a Supplier has been advisedof the possibility of such damages. You alsoacknowledge that neither Intelematics norany Supplier guarantees nor make anywarranties that relate to the availability,accuracy or completeness of SUNA Products
and/or Services, and to the extent which itis lawful to do so, both Intelematics and eachSupplier excludes any warranties whichmight otherwise be implied by any State orFederal legislation in relation to SUNAProducts and/or Services.
7. Please Note
Great care has been taken in preparing thismanual. Constant product development maymean that some information is not entirelyup-to-date. The information in this documentis subject to change without notice.
EMISSION LAW
WARNING: Do not remove or alterthe original equipment floor covering orinsulation between it and the metal floorof the vehicle. The floor covering andinsulation protect occupants of the vehiclefrom the engine and exhaust system heat
and noise. On vehicles with no originalequipment floor covering insulation, do notcarry passengers in a manner that permitsprolonged skin contact with the metal floor.Failure to follow these instructions mayresult in fire or personal injury.
U.S. federal laws and certain state lawsprohibit removing or rendering inoperativeemission control system components. Similarfederal or provincial laws may apply inCanada. We do not approve of any vehiclemodification without first determiningapplicable laws.
Tampering with emissions controlsystems including related sensorsor the Diesel Exhaust Fluid systemcan result in reduced engine power and theillumination of the service engine soon light.
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