Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the instrument cluster display and perform services listed in theNormal Scheduled Maintenance chart.As required
Inspect rear axle and U-joints (AWD).Inspect frequently, serviceas required
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
Replace spark plugs.Every 60,000 mi(96,000 km)
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Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use (Such as Delivery, Taxi, Patrol Car or Livery)Short Trips that do not allow the engine to get to operating temperature causing fuel dilution and an increase of the engine oil level
Change engine oil and filter as indicated by the instrument cluster display and perform services listed in theNormal Scheduled Maintenance chart.As required
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
Replace spark plugs.Every 60,000 mi(96,000 km)
Operating in Dusty or Sandy Conditions Such as Unpaved or Dusty Roads
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.Every 5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread depth.
Change engine oil and filter.2Every 5,000 mi (8,000 km)or six months
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Operating in Dusty or Sandy Conditions Such as Unpaved or Dusty Roads
Perform multi-point inspection.
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
2Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Intelligent Oil Life Monitor (page 433).
Exceptions
There are several exceptions to the NormalSchedule:
Axle and PTU Maintenance
The Power Transfer Unit (PTU) and rear axle(AWD only) in your vehicle does not requireany normal scheduled maintenance unlessthe vehicle has experienced extendedperiods of extreme/severe duty cycle drivingor the PTU and/or the rear axle has beensubmerged in water. Checking the PTU andrear axle fluid is not necessary unless theunit shows signs of leakage. Contact anauthorized dealer for service.
California Fuel Filter Replacement
If you register your vehicle in California, theCalifornia Air Resources Board hasdetermined that the failure to perform thismaintenance item does not nullify theemission warranty or limit recall liabilitybefore the completion of your vehicle'suseful life. We however, urge you to have allrecommended maintenance servicesperformed at the specified intervals and torecord all vehicle service.
Engine Air Filter and Cabin Air FilterReplacement
The life of the engine air filter and cabin airfilter is dependent on exposure to dusty anddirty conditions. Vehicles operated in theseconditions require frequent inspection andreplacement of the engine air filter and cabinair filter.
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Tampering With a Noise ControlSystem
Federal laws prohibit the following acts:
•Removal or rendering inoperative by anyperson other than for purposes ofmaintenance.
•Repair or replacement of any device orelement of the design incorporated intoa new vehicle for the purpose of noisecontrol prior to its sale or delivery to theultimate purchaser or while it is in use.
•The use of the vehicle after any personremoves or renders inoperative anydevice or element of the design.
The U.S. Environmental Protection Agencymay presume to constitute tampering asfollows:
•Removal of hood blanket, fender apronabsorbers, fender apron barriers,underbody noise shields or acousticallyabsorptive material.
•Tampering or rendering inoperative theengine speed governor, to allow enginespeed to exceed manufacturerspecifications.
If the engine does not start, runs rough,experiences a decrease in engineperformance, experiences excess fuelconsumption or produces excessive exhaustsmoke, check for the following:
•A plugged or disconnected air inletsystem hose.
•A plugged engine air filter element.
•Water in the fuel filter and waterseparator.
•A clogged fuel filter.
•Contaminated fuel.
•Air in the fuel system, due to looseconnections.
•An open or pinched sensor hose.
•Incorrect engine oil level.
•Incorrect fuel for climatic conditions.
•Incorrect engine oil viscosity for climacticconditions.
Note:Some vehicles have a lifetime fuel filterthat is integrated with the fuel tank. Regularmaintenance or replacement is not needed.
Note:If these checks do not help you correctthe concern, have your vehicle checked assoon as possible.
Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance
On January 1, 1978, Federal regulationbecame effective governing the noiseemission on trucks over 10,000 lb (4,536 kg)Gross Vehicle Weight Rating (GVWR). Thepreceding statements concerning prohibitedtampering acts and maintenance, and thenoise warranty found in the Warranty Guide,are applicable to complete chassis cabs over10,000 lb (4,536 kg) GVWR.
EXPORT UNIQUE OPTIONS
For your particular global region, your vehiclemay be equipped with features and optionsthat are different from the features andoptions that are described in this Owner’sManual. A market unique supplement maybe supplied that complements this book. Byreferring to the market unique supplement,if provided, you can properly identify thosefeatures, recommendations and
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Drive Belt Routing Overview - 2.0LEcoBoost™....................................................442Drive Mode Control.....................................338Drive Modes.........................................................338
Drive Mode Control Videos.......................340Drive Modes..................................................338Conserve..............................................................338Excite.....................................................................339Normal...................................................................339Preserve EV.........................................................339Pure EV.................................................................339Slippery.................................................................339
Driver Alert.....................................................372Driver Alert – Troubleshooting........................373
Driver Alert Limitations................................373Driver Alert Precautions..............................372Driver Alert – Troubleshooting..................373Driver Alert – Information Messages.............373
Driving Economically...................................394Driving Hints..................................................394Driving in Special Conditions..........................395
Driving in Special Conditions....................395Driving In Sand....................................................396Driving on Hilly or Sloping Terrain.................395Driving Through Mud and Water....................395
Driving on Snow and Ice............................394Driving Through Shallow Water...............396
E
Easy Entry and Exit.........................................98Eco Coach.......................................................341Electric Economy...........................................156Electric Parking Brake AudibleWarning........................................................273Electric Parking Brake.................................272Electric Parking Brake –Troubleshooting.............................................273
Electric Parking Brake –Troubleshooting.........................................273Electric Parking Brake – InformationMessages.........................................................274Electric Parking Brake – WarningLamps................................................................273
Electric Power Steering...............................291Electric Power Steering Precautions..............291How Does Electric Power SteeringWork...................................................................291
Electromagnetic Compatibility.................655Emergency Call Limitations..........................77Emergency Call Requirements....................76Emergency Call System Data......................30Emergency Towing - Gasoline....................411Emergency Towing - Plug-In Hybrid ElectricVehicle (PHEV)............................................410Emission Law..................................................651
Enabling Apps on an AndroidDevice..........................................................545Enabling Apps on an iOS Device.............545Enabling or Disabling PersonalProfiles..........................................................548Enabling Remote Start.................................165End User License Agreement....................621Engine Air Filter............................................434Changing the Engine Air Filter........................434
Engine Block Heater...................................207Engine Block Heater Precautions..................207How Does the Engine Block HeaterWork..................................................................208Using the Engine Block Heater......................208
Engine Coolant Temperature Gauge.......140Engine Oil Capacity and Specification -2.0L EcoBoost™..........................................499Engine Oil Capacity and Specification -2.5L, Plug-In Hybrid Electric Vehicle(PHEV)...........................................................501Engine Oil.......................................................432Adding Engine Oil..............................................432Checking the Engine Oil Level.......................432Engine Oil Capacity and Specification..........434Engine Oil Dipstick Overview..........................432Intelligent Oil Life Monitor................................433Resetting the Intelligent Oil LifeMonitor..............................................................433
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Locating the Cross Traffic AlertSensors........................................................358Locating the Fuel Filler Funnel.................224Locating the Keyless Entry Keypad............94Locating the Memory FunctionButtons..........................................................192Locating the Power Outlets........................201Locating the Pre-Collision AssistSensors........................................................365Locating the Rear View Camera..............299Locating the Safety ComplianceCertification Labels....................................379Locating the Tire label................................460Locating the Tire Sealant and InflatorKit...................................................................475Locating the USB Ports................................199Locating the Wireless AccessoryCharger........................................................202Locating Your Vehicle....................................79Locking the Rear Window Controls..........132Luggage Compartment AnchorPoints............................................................385Locating the Luggage Compartment AnchorPoints................................................................385Luggage Compartment Anchor PointPrecautions......................................................385
Luggage Compartment...............................383Luggage Compartment Anchor Points.........385
Luggage Compartment Precautions.......383
M
Maintenance..................................................42612V Battery...........................................................44212V Battery – Troubleshooting.......................446Coolant..................................................................437Engine Air Filter...................................................434Engine Oil.............................................................432Exterior Bulbs......................................................450Interior Bulbs.......................................................450
Maintenance Precautions..........................426Maintenance Videos...................................450Making and Receiving a Phone Call.......540Manually Releasing the Electric ParkingBrake.............................................................272Manually Shifting Gears.............................259Shifting Using the Paddle Shifters.................259
Manual Park Release - Gasoline..............262Manual Park Release Precautions.................262Using Manual Park Release.............................262What Is Manual Park Release..........................262
Manual Seats..................................................185Adjusting the Head Restraint...........................185Adjusting the Seat Backrest.............................186Folding the Seat Backrest.................................186Head Restraint Components............................185
Installing the Head Restraint............................186Moving the Seat Backward andForward.............................................................186Removing the Head Restraint..........................185Unfolding the Seat Backrest.............................187
Massage Seats...............................................182Adjusting the Massage Seat Settings............182Massage Seat Limitations.................................182
Memory Function..........................................192Memory Function Precautions...................192Mislock..............................................................89Mislock Limitations...............................................89Switching Mislock On and Off...........................89What Is Mislock.....................................................89
Mobile Communications Equipment........621Mobile Device Data........................................29Moonroof Bounce-Back...............................137Overriding Moonroof Bounce-Back................137What Is Moonroof Bounce-Back......................137
Moonroof.........................................................136Moonroof Bounce-Back.....................................137
Motorcraft Parts - 2.0L EcoBoost™...........497Motorcraft Parts - 2.5L, Plug-In HybridElectric Vehicle (PHEV)............................498Muting the Audio..........................................522
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