
The indicator remains on when your vehicleis on, whether the engine is running or not,to indicate your vehicle is capable ofmovement using the electric motor, gasengine or both.
Typically, the engine does not start unlessthe vehicle is cold, a climate control changeis requested or you press the acceleratorpedal.
HYBRID ELECTRIC VEHICLE
INFORMATION – TROUBLESHOOTING
HYBRID ELECTRIC VEHICLEINFORMATION – WARNING LAMPS
Illuminates if your vehicle has anelectrical component fault or failurethat causes your vehicle to shutdown or enter a limited operating mode. Amessage may appear in the instrumentcluster display.
HYBRID ELECTRIC VEHICLEINFORMATION – INFORMATIONMESSAGES
ActionMessage
Displays when amalfunction occursin the high voltageelectric system. Stopyour vehicle as soonas it is safe to do so.Have your vehiclechecked as soon aspossible.
Stop Safely Now
HYBRID ELECTRIC VEHICLEINFORMATION – FREQUENTLY ASKEDQUESTIONS
What should I do if the vehicle runs out offuel and the high voltage battery is out ofcharge?
Refuel and start your vehicle normally.The engine will recharge the highvoltage battery.
Why does the engine sometimes start atkey-on?
The vehicle's computer determines if anengine start is required at key-on. Itstarts the engine when necessary forcabin heating, windshield defrost, or ifthe outside temperature is low.
Can I put E15 or E85 in my vehicle, and howwill it affect my fuel economy?
Your hybrid vehicle can use E15 (15%ethanol, 85% gasoline) fuel, but you maynotice slightly reduced fuel economybecause ethanol contains less energyper gallon than gasoline. Your hybridvehicle is not designed to use E85 (85%ethanol).
Why does it take a long time before theengine shuts down?
There are several reasons the enginestays on for an extended amount of timewhen you first start it. One commonreason is to make sure that theemissions components are warmenough to minimize tailpipe emission.As the climate gets cooler, theengine-on time is extended.
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PLUG-IN HYBRID ELECTRIC VEHICLEINFORMATION – INFORMATIONMESSAGES
ActionMessage
Your vehicle needsconfirmation it isunplugged beforeallowing a start.Check to make sureyou unplugged yourvehicle and thenrespond to themessage promptbefore starting yourvehicle.
Vehicle Plugged In ?Yes No
Your vehicle detectsit is still plugged inafter you attempt tostart it.
Unplug Prior toStarting Vehicle
Your vehicle enablesthe engine due tothe climate controldefrost setting. Thisis normal operation.
Engine Enabled Dueto Defrost Setting
ActionMessage
For full defrost heat,select a drive modeother than Pure EV.The engine may runto provide morecabin heat.
Change Drive Modefor Full Defrost
Your vehicle enablesthe engine forsystem performance.This is normal opera-tion.
Engine Enabled forSystem Performance
Displays when amalfunction occursin the high voltageelectric system. Stop your vehicle assoon as it is safe todo so. Have yourvehicle checked assoon as possible.
Stop Safely Now
POWER FLOW
WHAT IS POWER FLOW
The power flow shows how power is beingused in the vehicle and also displays reasonsfor engine operation.
HOW DOES POWER FLOW WORK
The power flow information foryour plug-in hybrid vehicle isavailable through the Home screenor under Apps.
Vehicle Operational States
Power flows to or from the front and rearwheels depending on operational state anddriving conditions.
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WHAT IS AUTO-START-STOP
The system is designed to help reduce fuelconsumption and CO2 emissions by stopping
the engine when it is idling, for example attraffic lights.
AUTO-START-STOP PRECAUTIONS
WARNING: Apply the parking brake,shift into park (P), switch the ignition offand remove the key before you leave yourvehicle. Failure to follow this instructioncould result in personal injury or death.
WARNING: Apply the parking brake,shift into park (P), switch the ignition offand remove the key before you open thehood or have any service or repair workcompleted. If you do not switch the ignitionoff, the engine could restart at any time.Failure to follow this instruction could resultin personal injury or death.
SWITCHING AUTO-START-STOP
ON AND OFF
The system turns on when you switch theignition on.
Press the button to switch thesystem off.
Note:OFF illuminates in the switch.
Note:Deactivating the system using thebutton lasts only one key cycle.
Press the button again to switch the systemback on.
Note: The system turns off if it detects amalfunction. If the system malfunctions,have your vehicle checked as soon aspossible.
STOPPING THE ENGINE
Stop your vehicle, keep your foot on thebrake pedal and the transmission in drive(D).
RESTARTING THE ENGINE
Release the brake pedal or press theaccelerator pedal.
A message appears in the instrument clusterdisplay if the system requires you to takeaction.
AUTO-START-STOP INDICATORS
WARNING: The system may requirethe engine to automatically restart whenthe auto-start-stop indicator illuminatesgreen or flashes amber. Failure to followthis instruction could result in personalinjury.
The Auto-Start-Stop indicatorilluminates green when the enginestops. It flashes amber and amessage appears when you need to takeaction.
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The Auto-Start-Stop indicatorilluminates gray with astrikethrough when the system isnot available.
Note:You can display the reason why thesystem is not available in the informationdisplay.
AUTO-START-STOP –
TROUBLESHOOTING
AUTO-START-STOP – INFORMATIONMESSAGES
A message appears in the instrument clusterdisplay if the system requires you to takeaction.
ActionConditionMessage
Press the brake pedal to restart the engine.The system needs to restart the engine butrequires your confirmation.Auto StartStop Press Brake to Start Engine
Press the brake pedal or the accelerator pedalto restart the engine.The system needs to restart the engine butrequires your confirmation.Auto StartStop Press a Pedal to Start Engine
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AUTO-START-STOP – FREQUENTLYASKED QUESTIONS
Why does the engine not always stopwhen I expect it to?
The system is designed to work in a way thatcomplements other vehicle systems, allowingthem to operate at optimum performance.
The system does not stop the engine if:
•The driver door is open.
•Your vehicle is at high altitude.
•The heated windshield is on.
•The engine is warming up.
•The outside temperature is too low ortoo high.
•The battery charge is low.
•The battery temperature is outside theoptimal operating range.
•The engine is required to run to maintaininterior climate and reduce fogging.
Why does the engine sometimesrestart when I do not expect it to?
The system is designed to work in a way thatcomplements other vehicle systems, allowingthem to operate at optimum performance.
The system restarts the engine if:
•You switch the heated windshield on.
•You switch maximum defrost on.
•Your vehicle starts to roll downhill inneutral.
•The engine is required to run to maintainadequate brake system assistance.
•The engine is required to run to maintaininterior climate and reduce fogging.
Can I permanently switch the systemoff?
No. The system plays an important role inreducing the fuel consumption and the CO2emissions.
Will the frequent engine starts causeparts to wear out?
Your vehicle has an enhanced battery andstarter motor that are designed for theincreased number of engine starts.
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6.Clean the fuel filler funnel and place itback in your vehicle or correctly disposeof it.
Note:If your vehicle runs out of fuel add aminimum of 1.3 gal (5 L) of fuel to restart theengine.
Note:You may need to switch the ignitionfrom off to on several times after refuelingto allow the fuel system to pump the fuelfrom the tank to the engine. When restarting,cranking time takes a few seconds longerthan normal.
Note:Extra funnels can be purchased froman authorized dealer if you choose todispose of the funnel.
REFUELING
REFUELING SYSTEM OVERVIEW
Fuel filler door.A
Fuel filler inlet.B
Fuel tank filler pipe.C
REFUELING YOUR VEHICLE -EXCLUDING: PLUG-IN HYBRIDELECTRIC VEHICLE (PHEV)
WARNING: Do not pry open the fueltank filler valve. This could damage the fuelsystem. Failure to follow this instructioncould result in fire, personal injury or death.
WARNING: Do not remove the fuelpump nozzle from its fully inserted positionwhen refueling.
WARNING: Stop refueling when thefuel pump nozzle automatically shuts offfor the first time. Failure to follow this willfill the expansion space in the fuel tank andcould lead to fuel overflowing.
WARNING: Do not overfill the fueltank. The pressure in an overfilled tankmay cause leakage and lead to fuel sprayand fire.
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6.When the nozzle shuts off, wait at least5 seconds, then slightly raise the fuelpump nozzle and slowly remove it.
7.Fully close the fuel filler door.
Do not attempt to start the engine if you havefilled the fuel tank with incorrect fuel.Incorrect fuel use could cause damage notcovered by the vehicle Warranty. Have yourvehicle immediately checked.
REFUELING YOUR VEHICLE - PLUG-INHYBRID ELECTRIC VEHICLE (PHEV)
WARNING: Do not pry open the fueltank filler valve. This could damage the fuelsystem. Failure to follow this instructioncould result in fire, personal injury or death.
WARNING: Do not remove the fuelpump nozzle from its fully inserted positionwhen refueling.
WARNING: Stop refueling when thefuel pump nozzle automatically shuts offfor the first time. Failure to follow this willfill the expansion space in the fuel tank andcould lead to fuel overflowing.
WARNING: Do not overfill the fueltank. The pressure in an overfilled tankmay cause leakage and lead to fuel sprayand fire.
WARNING: Wait at least five secondsbefore removing the fuel pump nozzle toallow any residual fuel to drain into the fueltank.
WARNING: Read and follow all theinstructions on the pump island.
1.When you stop your vehicle, shift intopark (P) and switch the ignition off.
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Do not attempt to start the engine if you havefilled the fuel tank with incorrect fuel.Incorrect fuel use could cause damage notcovered by the vehicle Warranty. Have yourvehicle immediately checked.
MANUALLY OPENING THE FUELFILLER DOOR
WARNING: The fuel system may beunder pressure. If you hear a hissing soundnear the fuel filler inlet, do not refuel untilthe sound stops. Otherwise, fuel may sprayout, which could cause serious personalinjury.
Note:The transmission must be in park (P)or neutral (N).
When using the manual override lever dothe following:
1.Switch the ignition on.
Note:The manual override lever is in thedriver side rear wheel well area.
2.Pull the manual override lever.
3.Switch the ignition off.
4.Complete the refueling process within20 minutes.
Note:Only follow this procedure if the fuelfiller door fails to open. If the problemremains, have your vehicle checked as soonas possible.
FUEL TANK CAPACITY
Advertised Capacity
The advertised capacity is the maximumamount of fuel that you can add to the fueltank when the fuel gauge indicates empty.
In addition, the fuel tank contains an emptyreserve. The empty reserve is an unspecifiedamount of fuel that remains in the fuel tankwhen the fuel gauge indicates empty.
Note:The amount of fuel in the emptyreserve varies and should not be relied uponto increase driving range.
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