Cleaning the Exterior .................................422
Waxing ...........................................................423
Cleaning the Engine ...................................424
Cleaning the Windows and Wiper Blades
......................................................................4 2 4
Cleaning the Interior ..................................425
Cleaning the Instrument Panel and
Instrument Cluster Lens ........................425
Cleaning Leather Seats .............................426
Repairing Minor Paint Damage ................427
Cleaning the Wheels ..................................427
Vehicle Storage ............................................427
Body Styling Kits ..........................................429
Wheels and Tires
General Information ....................................430
Tire Care ........................................................432
Using Summer Tires ...................................444
Using Snow Chains .....................................445
Tire Pressure Monitoring System ............447
Changing a Road Wheel ............................451
Technical Specifications ............................458
Capacities and Specifications
Engine Specifications - Excluding: Plug-In
Hybrid Electric Vehicle (PHEV) ............460
Engine Specifications - Plug-In Hybrid
Electric Vehicle (PHEV) ...........................461
Motorcraft Parts - Excluding: Plug-In Hybrid
Electric Vehicle (PHEV) ..........................462
Motorcraft Parts - Plug-In Hybrid Electric
Vehicle (PHEV) .........................................464
Vehicle Identification Number .................465
Capacities and Specifications - Excluding:
Plug-In Hybrid Electric Vehicle (PHEV)
......................................................................465
Capacities and Specifications - Plug-In
Hybrid Electric Vehicle (PHEV) ............477
Bulb Specification Chart ............................488
Vehicle Identification
Installing the Vehicle Identification Card
......................................................................489
Network Connectivity
Connecting the Vehicle to a Mobile
Network .....................................................490Network Connectivity – Troubleshooting
.......................................................................491
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ............494
Changing the Vehicle Wi-Fi Hotspot Name
or Password ..............................................494
Audio System
General Information ...................................496
Audio Unit ......................................................497
Digital Radio .................................................499
Satellite Radio ..............................................502
USB Port ........................................................505
SYNC™ 3
General Information ....................................507
Using Voice Recognition ...........................509
Entertainment ................................................521
Climate ...........................................................533
Phone .............................................................536
Navigation .....................................................538
Electric Vehicle Information ......................546
8
Table of Contents
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating.
• Whether or not the driver and passenger
seatbelts were buckled/fastened.
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal.
• How fast the vehicle was traveling.
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.Note:Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (for example name, gender, age,
and crash location) is recorded. However,
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required, and
access to the vehicle or the event data
recorder is needed. In addition to the vehicle
manufacturer, other parties, such as law
enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event data
recorder.SETTINGS DATA
Your vehicle has electronic control units that
have the ability to store data based on your
personalized settings. The data is stored
locally in the vehicle or on devices that you
connect to it, for example, a USB drive or
digital music player. You can delete some of
this data and also choose whether to share
it through the services to which you
subscribe. See Settings (page 555).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
20
Data Privacy
12 Volt DC Power Point
WARNING: Do not plug optional
electrical accessories into the cigar lighter
socket. Incorrect use of the cigar lighter
can cause damage not covered by the
vehicle warranty, and can result in fire or
serious injury.
Note:When you switch the ignition on, you
can use the socket to power 12 volt
appliances with a maximum current rating
of 15 amps.
Note:If the power supply does not work after
you switch the ignition off, switch the ignition
on.
Note:Do not hang any accessory from the
accessory plug.
Note:Do not use the power point over the
vehicle capacity of 12 volt DC 180 watts or
a fuse may blow.
Note:Always keep the power point caps
closed when not in use.Do not insert objects other than an accessory
plug into the power point. This damages the
power point and may blow the fuse.
Run the vehicle for full capacity use of the
power point.
To prevent the battery from running out of
charge:
• Do not use the power point longer than
necessary when the vehicle is not
running.
• Do not leave devices plugged in
overnight or when you park your vehicle
for extended periods.
USB Port and Power Point Locations
USB Ports and Power Points may be in the
following locations:
• On the lower instrument panel.
• Inside the first row center console.
• Inside the second row center console.
• On the front of the center console.
• On the rear of the center console.
• In the cargo area.• On the passenger side floor panel.
• 3rd row on the quarter trim panels.
Note:Some of the USB ports may not have
data transfer capabilities.
Note:Incorrect use of the USB ports can
cause damage not covered by the vehicle
warranty.
110 Volt AC Power Point
WARNING: Do not keep electrical
devices plugged in the power point
whenever the device is not in use. Do not
use any extension cord with the 110 volt
AC power point, since it will defeat the
safety protection design. Doing so may
cause the power point to overload due to
powering multiple devices that can reach
beyond the 150 watt load limit and could
result in fire or serious injury.
Note:The power point turns off when you
switch off the ignition, when the vehicle is
not in accessory mode or when the battery
voltage drops below 11 volts.
200
Auxiliary Power Points
Protected Component Fuse Rating Fuse or Relay Number
Air suspension compressor. 50A 114
Amplifier. 20A 115
Not used (spare). 5A 116
Second row heated seats. 30A 118
Port fuel injectors. 15A 120
Rain sensor. 5A 124
USB smart charger 1. 5A 125
Amplifier. 20A 127
Illuminated badge. 15A 128
Power folding seat module. 40A 131
Left-hand heated wiper blade. 15A 133
Right-hand heated wiper blade.
Family entertainment system. 10A 134
Right-hand rear electronic door. 20A 136
USB smart charger 2. 5A 139
Traffic cam. 5A 142
389
Fuses
Action Condition Message
Use the channel guide to turn off the Lock or
Skip function on that station. All the channels in the selected category are
either skipped or locked. None found
Check Channel Guide
No action required. SiriusXM has updated the channels available
for your vehicle. Subscription Updated
USB PORT
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.USB A
E201595E201595
USB C
E301E301E301E301E301E301E3E30130130301EE111111111114141414141414141414
The USB port allows you to plug in media
playing devices, memory sticks and charge
devices.
Note:We recommend using only USB-IF
certified cables and adapters. Non-certified
cables and adapters may not work.
505
Audio System
Locating the USB Ports
The USB ports may be in the following
locations:
• Inside the media bin.
• Inside the center console.
• On the lower instrument panel.
Note:The number and type of USB ports
may vary depending on your vehicle.
Note:Not all USB ports in your vehicle have
data transfer capabilities. See Auxiliary
Power Points (page 200).
506
Audio System
Status Bar
Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
Automatic crash notification system
off.
Cell phone network signal
strength.
Vehicle data sharing active.
Vehicle location sharing active.
Vehicle data and location sharing
active.
Feature Bar
E100027
Select to use the radio, a USB, a
media player or a Bluetooth
device. See Entertainment (page
521).
E283811
Select to adjust climate settings
See Climate (page 533).
Select to make calls and access
the phonebook on your cell phone.
See Phone (page 536).
Select to use the navigation
system. See Navigation (page 538).
Select to search for and use
compatible apps on your iOS or
Android device. See Apps (page
552).
E280315
Select to adjust system settings.
See Settings (page 555).
Cleaning the Touchscreen
See Cleaning the Interior (page 425).
Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the
regional website.
2. Download the update.
Note:The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note:The USB drive needs to be empty and
meet the minimum requirements detailed on
the website.
4. Follow the instructions provided to
download the update to the USB drive.
508
SYNC™ 3
Installing an Update
Note:You can use the system when an
installation is in progress.
1. Disconnect all other USB devices from
the USB ports.
2. Connect the USB drive with the update
to a USB port.
Note:Installation starts automatically within
a few minutes.
Updating the System Using a Wi-Fi Network
Connection
Switching Automatic System Updates On
E280315
Select the settings option on the
feature bar.
1. Select Automatic Updates.
2. Switch Automatic System Updates on.
The system is now set to check for and
receive system updates when it is connected
to a Wi-Fi network.Note:You can use the system when a
download is in progress.
Note:If the system is disconnected from the
Wi-Fi network when a download is in
progress, the download continues the next
time the system is connected to a Wi-Fi
network.
Connecting to a Wi-Fi Network
See Vehicle Wi-Fi Hotspot (page 494).
Additional Information and Assistance
For additional information and assistance,
we recommend that you contact an
authorized dealer or refer to the local
website.
USING VOICE RECOGNITION
The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands. This allows you to
keep your hands on the steering wheel and
focus on what is in front of you.
E142599
Press the voice control button on
the steering wheel and wait for the
voice prompt.
Note:Press the voice control button again
to interrupt a voice prompt and begin
speaking.
Note:Turn the volume control when a voice
prompt plays to adjust the volume.
Note:Press and hold the voice control
button on the steering wheel to use Siri on
your iOS device.
The following voice commands are designed
to help you from any screen:
•List of Commands
•Help
The following tables list some of the more
frequently used voice commands. For a
complete list of voice commands, refer to
our website.
509
SYNC™ 3