2023 LINCOLN AVIATOR reset

Possible Cause and Resolution Symptom
Sometimes I cannot hear a track playing on
my device.– Device malfunction.
• Disconnect your device. Switch your device off and on to reset it and try again.
When I disconnect my iOS device the audio
volume is set to maximum.– Device limitation.
• Turn the volume down on your device.
If the system does not play the tracks on your USB device in the correct order, the following
information could help: The system does not play the tracks on my
USB drive in the correct order.
– If you are selecting USB as the audio source when the system is still indexing, SYNC plays
tracks sorted alphabetically by file name in the root directory.
– If you are selecting USB as the audio source after the system has finished indexing, SYNC
plays all tracks sorted alphabetically by the title in the ID3 tag regardless of where they
are located. SYNC uses the file name if the title in the ID3 tag does not exist.
– If you are selecting the option to play all tracks from the browsing menu, SYNC plays all
tracks sorted alphabetically by the title in the ID3 tag regardless of where they are located.
SYNC uses the file name if the title in the ID3 tag does not exist.
– If you are selecting a track when using the explore device option, SYNC plays tracks
sorted alphabetically by file name in the folder you have selected. SYNC then plays all
tracks in any subfolders in the folder you have selected.
562
SYNC™ 3

Possible Cause and Resolution Symptom
I cannot download a phonebook. – Incompatible cell phone.
• Check the compatibility of your cell phone on our website.
– Incorrect cell phone settings.
• Allow the system to retrieve contacts from your cell phone. Refer to your cell phone's
user manual.
– Incorrect system settings.
• Switch automatic phonebook download on. See Settings (page 555).
– Cell phone malfunction.
• Switch your cell phone off and on to reset it and try again.
– Incorrect cell phone settings.
• Allow the system to retrieve contacts from your cell phone. Refer to your cell phone's
user manual.
• Check the location of the missing contacts on your cell phone. If they are stored on
the SIM card, move them to the cell phone memory.
– Incorrect system settings.
• Switch automatic phonebook download on. See Settings (page 555). A message displays suggesting that my
phonebook has downloaded but it is empty
or it has missing contacts.
564
SYNC™ 3

Possible Cause and Resolution Symptom
– Incompatible cell phone.
• Check the compatibility of your cell phone on our website.
– Cell phone malfunction.
• Switch your cell phone off and on to reset it and try again.
• Install the latest cell phone firmware.
• Delete your device from the system and delete SYNC from your device and try again.
• Switch automatic phonebook download off. See Settings (page 555). I cannot connect my cell phone.
Text messaging does not work. – You might not have switched on text message notifications.
• Switch text message notifications on. See Phone (page 536).
– Incompatible cell phone.
• Check the compatibility of your cell phone on our website.
– Cell phone malfunction.
• Switch your cell phone off and on to reset it and try again.
– Device message sharing is not enabled.
• Check the permissions on your device to ensure text message sharing is enabled.
– Incompatible cell phone.
• Check the compatibility of your cell phone on our website. I cannot hear text messages.
565
SYNC™ 3

Possible Cause and Resolution Symptom
You might not have created a personal profile.
My profile will not recall.Personal Profiles is turned off.
The profile you requested is already active.
You might not have linked the memory button you are using to a profile.
You might not have linked the remote control you are using to a profile.
You might be using the wrong remote control.
You might be pressing a button other than the unlock or remote start on a linked remote
control.
You might have deleted the personal profile.
Personal Profiles is turned off. My preset positions recall, but my profile does
not.
The vehicle is in motion.
My profile recalls but my preset positions do
not.
The preset positions are the same as the guest or previously active profile.
572
SYNC™ 3

Possible Cause and Resolution Symptom
Unlink and relink your remote control in the Personal Profiles menu. You may need to see
your authorized dealer. I lost a remote control.
You might have erased and reprogrammed the remote controls. This could happen if you
let a dealership add a new remote control to replace a lost one.
I lost all profiles.
Someone performed a master reset.
Resetting the System
1. Simultaneously press and hold the seek
up and the audio unit power buttons until
the screen goes black.
2. Wait three minutes to allow the system
to complete the reset.
3. Press the audio unit power button to
switch the system on.
Note:You can reset the system to restore
functionality that has stopped working. The
system reset is designed to restore
functionality and not delete any data that
you have stored.
Additional Information and Assistance
For additional information and assistance,
we recommend that you contact an
authorized dealer or refer to our website.
573
SYNC™ 3

When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 mi (800 km)
of the message appearing. Make sure you
reset the Intelligent Oil-Life Monitor after
each oil change. See Oil Change Indicator
Reset (page 402).
If your information display resets prematurely
or becomes inoperative, you should perform
the oil change interval at six months or
5,000 mi (8,000 km) from your last oil
change. Never exceed one year or 10,000 mi
(16,000 km) between oil change intervals,
Your vehicle is very sophisticated and built
with multiple, complex performance systems.
Every manufacturer develops these systems
using different specifications and
performance features. That is why it is
important to rely upon your dealership to
properly diagnose and repair your vehicle.We have recommended maintenance
intervals for various parts and component
systems based upon engineering testing.
We rely upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance schedules
that deviate from the scheduled maintenance
information.
We strongly recommend the use of only our
genuine manufactured or our authorized
re-manufactured replacement parts
engineered for your vehicle.
Additives and Chemicals
This owner's manual and our Workshop
Manual list the recommended additives and
chemicals for your vehicle. We do not
recommend using chemicals or additives not
approved by us as part of your vehicle’s
normal maintenance. Please consult your
warranty information.Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal
operating characteristic and, by itself, does
not necessarily indicate a concern or that the
fluid needs to be changed. However, a
qualified expert, such as the factory-trained
technicians at your dealership, should
inspect discolored fluids that also show signs
of overheating or foreign material
contamination immediately.
Make sure to change your vehicle’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle
sub-systems during scheduled maintenance.
It is critical that systems are flushed only with
new fluid that is the same as that required
to fill and operate the system or using our
approved flushing chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.
580
Scheduled Maintenance

Normal Maintenance Intervals
At Every Oil Change Interval as Indicated by the Information Display1
Change the engine oil and filter.2
Rotate the tires.
Perform a multi-point inspection, recommended.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the front axle.
Inspect the rear axle and U-joints.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension and the tire-rod ends.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine Oil Check (page 401).
585
Scheduled Maintenance

Other Maintenance Items1
Change the automatic transmission fluid.
Every 150,000 mi
(240,000 km)
Replace the accessory drive belt or belts.
4
1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil and filter change. Do not exceed the designated distance
for the interval.
2 Initial replacement at 10 years or 200,000 mi (322,000 km), then every 5 years or 100,000 mi (160,000 km).3 After initial inspection, inspect every other oil change until replaced.4 If not replaced within the last 100,000 mi (160,000 km).
SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated. If
you operate your vehicle occasionally under
any of these conditions, it is not necessary
to perform the extra maintenance. For
specific recommendations, see your
dealership service advisor or technician.Perform the services shown in the following
tables when specified or within 3,000 mi
(4,800 km) of the message appearing in the
information display prompting you to change
your oil.
•Example 1: The message comes on at
28,750 mi (46,270 km). Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
•Example 2: The message has not come
on, but the odometer reads 30,000 mi
(48,000 km) (for example, the Intelligent
Oil-Life Monitor was reset at 25,000 mi
(40,000 km). Perform the engine air filter
replacement.
587
Scheduled Maintenance