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ENTERTAINMENT
A
B93 9E293491
Audio source. Select to choose a
different audio source. A
Presets. Swipe left to view more
presets. B
You can access these options using the
touchscreen or voice commands.
Sources
Press this button to select the source of
media you want to listen to.
Menu Item
AM
FM
1SIRIUS
CD
The name of the USB that is plugged in displays here. USB
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Menu Item
Bluetooth Stereo
If you have SYNC 3 compatible apps on your connected smart phone, they display here as individual source selections. Apps
1 This feature may not be available in all markets and requires an active subscription.
AM/FM Radio
Tuning a Station
You can use the tune or seek controls on the
radio bezel to select a station.
To tune a station using the touchscreen,
select:
Menu Item
Direct Tune
A pop up appears, allowing you to type in
the frequency of a station. You can only enter
a valid station for the source you are
currently listening to.
You can press the backspace button to
delete the previously entered number.Once you have entered the station's call
numbers, you can select:
Action and Descrip-
tion Menu Item
Press to begin
playing the station
you have entered. Enter
Press to exit without
changing the station. Cancel
Presets
To set a new preset, tune to the station and
then press and hold one of the memory
preset buttons. The audio mutes briefly while
the system saves the station and then
returns.You may be able to add additional preset
pages using the settings option on the
feature bar.
SiriusXM® Satellite Radio (If Activated)
Note: This feature may not be available in
all markets and requires an active
subscription.
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Action and Description Menu Item
Replay audio on the current channel. You can replay approximately 45 minutes of audio as long as
you remain tuned to the current station. Changing stations erases the previous audio. Replay
When you are in replay mode, you are not able to select a different
preset until you return to live audio. Pressing this button returns you
to the live broadcast. Live
Save the current song, artist, or team as a favorite. The system alerts you when it plays again on
any channel. ALERT
Selecting this button allows you to enable and edit alerts.
Memory Presets
To set a preset, tune to the station then press
and hold one of the memory preset buttons.
The audio mutes briefly while the system
saves the station and returns once the
station is stored.You may be able to add additional preset
pages using the settings option on the
feature bar.
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SiriusXM Satellite Radio Reception Factors and Troubleshooting
Potential Reception Issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep
luggage and other materials as far away from the antenna as possible. Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree
foliage and thunderstorms can interfere with your reception. Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a
weaker one and the audio system may mute. Station overload
Your display may show ACQUIRING... to indicate the interference and the audio system may mute. Satellite radio signal interference
Troubleshooting Tips
Action Cause Message
No action required. This message should disap-
pear shortly. Radio requires more than two seconds to produce
audio for the selected channel. Acquiring Signal
If this message does not clear shortly, or with an
ignition key cycle, your receiver may have a fault.
See an authorized dealer for service. There is an internal module or system failure
present. Satellite antenna fault
SIRIUS system failure
Tune to another channel or choose another preset. The channel is no longer available. Invalid Channel
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When HD Radio broadcasts are active, you can access the following functions:
Action and Description Message
Allows you to save an active channel as a memory preset. Touch and hold a memory preset slot
until the sound returns. There is a brief mute while the radio saves the station. Sound returns
when the channel saves. When switching to an HD2 or HD3 memory preset, the sound mutes
before the digital audio plays, because the system has to reacquire the digital signal. Presets
Note:As with any station you save, you cannot access the saved station if your vehicle is outside the station’s reception area.
HD Radio Reception and Station Troubleshooting
Potential Reception Issues
If you are listening to a multicast station and you are on the fringe of the reception area, the station
may mute due to weak signal strength. Reception area
If you are listening to HD1, the system changes back to the analog broadcast until the digital
broadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicast
channels, the station mutes and stays muted unless it is able to connect to the digital signal again.
When the system first receives a station (aside from HD2-HD7 multicast stations), it first plays the
station in the analog version. Once the receiver verifies the station is an HD Radio station, it shifts
to the digital version. Depending on the station quality, you may hear a slight sound change when
the station changes from analog to digital. Blending is the shift from analog to digital sound or
digital back to analog sound. Station blending
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In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to a
station broadcasting with HD Radiotechnology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.
Potential Station Issues
Action Cause Issues
No action required. This is a broadcast issue. This is poor time alignment by the radio broad-
caster. Echo, stutter, skip or repeat in audio.
Increase or decrease in audio
volume.
No action required. The reception issue may clear
up as you continue to drive. The radio is shifting between analog and digital
audio. Sound fading or blending in and out.
No action required. This is normal behavior. Wait
until the audio is available. The digital multicast is not available until the HD
Radio broadcast is decoded. Once decoded, the
audio is available. There is an audio mute delay when
selecting HD2 or HD3, multicast
preset or Direct Tune.
No action required. The station is not available in
your current location. The previously stored multicast preset or direct
tune is not available in your current reception area. Cannot access HD2 or HD3 multicast
channel when recalling a preset or
from a direct tune.
Fill out the station issue form.
1Data service issue by the radio broadcaster. Text information does not match
currently playing audio.
Fill out the station issue form.
1Data service issue by the radio broadcaster. There is no text information shown
for currently selected frequency.
1 You can find the form here:
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Driver Assist (If Equipped)
Select this tile to adjust Driver Assist features
like Parking Aids, Lane Keeping system,
Pedestrian Detection, and Auto-Start-Stop.
Vehicle
Select this tile to adjust vehicle settings like
windows, alarm, lighting, backup starting
passcode, and MyKey settings.
Lincoln Way
Select this tile to adjust the Lincoln Way
settings.
General
Select this tile to adjust settings like
language, measurement units, or to reset the
system.
911 Assist (If Equipped)
Select this tile to switch 911 Assist on and off.
Automatic Updates
Select this tile to adjust automatic update
settings.
Mobile Apps
Select this tile to adjust permissions, enable,
disable, and update mobile apps.
Display
Select this tile to adjust display settings like
brightness and auto dim.
Charge Settings (If Equipped)
Select this tile to adjust the electric vehicle
charge setting.
Voice Control
Select this tile to adjust voice control settings
like command confirmations and displayed
lists.
Navigation (If Equipped)
Select this tile to adjust navigation settings
like map preferences and route guidance.
Seats (If Equipped)
Select this tile to adjust the lumbar function
and massage function of your multi contour
seats.
Message Center (If Equipped)
Select this tile to view vehicle messages.
Personal Profiles (If Equipped)
Select this tile to adjust recalled memory
features when using personal profiles.
Valet Mode (If Equipped)
Select this tile to enable and disable valet
mode.
Ambient Lighting (If Equipped)
Select this tile to change the color or
intensity of the interior lighting.
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USB and Bluetooth® Audio
Possible Cause and Resolution Symptom
I cannot connect my device. – Device malfunction.
• Disconnect your device. Switch your device off and on to reset it and try again.
– Cable connection issue.
• Correctly connect the cable to your device and the vehicle USB port.
– Incompatible cable.
• Use the cable recommended by the device manufacturer.
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