Note:If the backup start passcode screen
does not appear, press the brake pedal and
push button ignition switch again.
2. Use the touchscreen to enter your
backup start passcode.
3. After entering your backup start
passcode, press Enter within 30 seconds.
4. Once the system validates the backup
start passcode, a message alerts you to
start your vehicle.
5. Press the brake pedal and the push
button ignition switch within 20 seconds
to start the vehicle.
6. If your vehicle does not start, repeat
steps 1-5.
System Lockout
The system locks after five combined
incorrect attempts of the following:
• Entering a backup start passcode.
• Resetting a current passcode.
• Entering a valet mode passcode.Note:The system remains locked for five
minutes. After five minutes the system allows
codes to be entered again.
PHONE AS A KEY –
TROUBLESHOOTING
PHONE AS A KEY – FREQUENTLY
ASKED QUESTIONS
How can I tell if my vehicle has Phone as a
Key?
The touchscreen shows the Phone as a
Key reset option if your vehicle has
Phone as a Key. If you have registered
your vehicle through the Lincoln Way
app, a control button appears on the
home screen of the Lincoln Way app.What happens if I cannot unlock the vehicle
with Phone as a Key?
Attempt to move your phone closer to
the vehicle. Check that the Lincoln Way
app is still running and that the Phone
as a Key control screen shows
connected. If the phone is connected,
attempt to press the remote unlock
button in the Lincoln Way app. If the
phone is not connected or the remote
unlock button does not work in the
Lincoln Way app, attempt to force close
and restart the app.
Why do I get a No Key Detected message
in the instrument cluster display when I am
using Phone as a Key and my phone is in
the car?
Your phone’s Bluetooth connection has
been disrupted or is not connected. Try
reconnecting your phone's Bluetooth
connection. Move the phone closer to
the center of the vehicle near the cup
holder or center console. Verify your
Phone as a Key is still active, enabled
and has not been revoked.
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Phone as a Key (If Equipped)
PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. You can program the
restrictions to all keys except one. Any keys
that you did not program are administrator
keys or admin keys.
You can use admin keys to:
• Create a MyKey with certain vehicle
restrictions.
• Program certain MyKey settings.
• Clear all MyKey restrictions.
After you program a MyKey, you can view
the following information through the
information display:
• The total number of admin keys and
MyKeys for your vehicle.
• The total distance a MyKey driver
traveled with your vehicle.
Note:Every MyKey receives the same
restrictions and settings. You cannot
program them individually.Note:For vehicles equipped with a
push-button start switch: When both a MyKey
and an admin key are present when you
start your vehicle, the system recognizes the
admin key only.
Standard Settings
Not every vehicle includes the features listed
below. If your vehicle has this equipment,
then you cannot change the following
settings when using a MyKey:
• Seatbelt reminder or Belt-Minder™. MyKey
mutes the audio system until drivers, and
in some instances, passengers, fasten
their seatbelts. Note: If your vehicle
includes an AM/FM radio or a very basic
audio system, then the radio may not
mute.
• Earlier low-fuel warning. The low-fuel
warning activates earlier for MyKey
drivers, giving them more time to refuel.• Certain driver alerts, stability systems or
parking aids turn on automatically when
you use the MyKey system. For example,
Blind Spot Information System (BLIS),
cross traffic alert, lane departure warning
or forward collision warning. Note: MyKey
drivers may be able to turn the lane
departure warning feature off, but this
feature turns back on automatically with
every new key cycle.
• Restricted touchscreen operation in some
markets. For example, MyKey may
prevent manual navigation destination
input while the vehicle is in any gear
other than park (P) or when the vehicle
reaches a certain rate of speed.
• Satellite radio adult content restrictions,
if this feature is available in your market.
Optional Settings
You can configure certain vehicle feature
settings when you first create a MyKey. You
can also change the settings afterward with
an admin key.
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MyKey™
Note:Not every feature applies to every
vehicle in every market. When they are
available for your vehicle, then they appear
in the information display, providing choices
to switch them on or off, or to select a more
specific setting.
• Various vehicle speed limits so the
MyKey driver cannot exceed certain
speeds. The information display shows
warnings followed by an audible tone
when the MyKey driver reaches the set
speed. You cannot override the set
speed by fully depressing the accelerator
pedal.
WARNING: Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a safe
speed considering posted speed limits and
prevailing road conditions. The driver is
always responsible to drive in accordance
with local laws and prevailing conditions.
Failure to do so could result in accident or
injury.• Various vehicle speed reminders so
MyKey drivers know when their vehicle
speed approaches the limits. Warnings
appear in the information display and a
tone sounds when the MyKey drivers
exceed the set vehicle speed.
• The audio system's maximum volume
limits to 45% so MyKey drivers can
concentrate on the road. A message
appears in the information display when
MyKey drivers attempt to exceed the
limited volume. MyKey also disables the
automatic volume control. Note: If your
vehicle includes an AM/FM radio or a
very basic audio system, then the radio
may not limit.
• Always on setting. This setting forces
certain features to remain on and active
for MyKey drivers. For example, E911 or
emergency assistance and the do not
disturb features stay on even if a MyKey
driver uses the feature's control to switch
it off. When selected, you will not be able
to turn off Advance Trac or traction
control (if your vehicle has this feature).
CREATING A MYKEY
Use the touchscreen to create a MyKey:
1. Insert the key you want to program into
the ignition. If your vehicle has a push
button start, place the remote control into
the backup slot. See Starting a Gasoline
Engine (page 206).
2. Switch the ignition on.
3. Press SETTINGS.
4. Press Vehicle.
5. Press MyKey.
6. Press Create MyKey.
7. Press Ye s.
8. Switch the ignition off.
You have successfully created a MyKey.
Make sure you label it so you can distinguish
it from the admin keys.
You can also program configurable settings
for the key.
79
MyKey™
Programming and Changing
Configurable Settings
Use the touchscreen to access your
configurable MyKey settings.
1. Switch the ignition on using an admin key
or the remote control you want to
program.
2. Press SETTINGS.
3. Press Vehicle.
4. Press MyKey.
5. Select a setting and configure it by
following the instructions on the
touchscreen.
The programmed restrictions apply when
you switch the vehicle off, open and close
the driver door and restart your vehicle with
the programmed key or remote control.Note: You can clear or change your MyKey
settings at any time during the same key
cycle as you created the MyKey. Once you
have switched the vehicle off, you need an
admin key to change or clear your MyKey
settings. When you make any changes to
your MyKey settings, you change the settings
for every MyKey. You cannot make
individual changes to apply to specific
MyKeys.
CLEARING ALL MYKEYS
When you clear your MyKeys, you remove
all restrictions and return all MyKeys to their
original admin key status at once. To clear
all MyKeys of all MyKey settings, use the
touchscreen.
1. Switch the ignition on using an admin
key.
2. Press SETTINGS.
3. Press Vehicle.
4. Press MyKey.
5. Press Clear All MyKeys.
6. Press Ye s.7. A confirmation message appears in the
display after you finish clearing your
MyKeys.
CHECKING MYKEY SYSTEM
STATUS
You can find information about your
programmed MyKeys by using the
touchscreen. See Settings (page 555).
MyKey Distance
Tracks the distance when drivers use a
MyKey. The only way to delete the
accumulated distance is by using an admin
key to clear all MyKeys. If the distance does
not accumulate as expected, then the
intended user is not using the MyKey, or an
admin key user recently cleared and then
recreated a MyKey.
80
MyKey™
Electronic door handles are on each door.
Gently press the switch inside the exterior
door handle to unlock and open the door.
An unlock symbol illuminates on the door
window trim indicating your vehicle is
unlocked.
E295770
Locking sensors are on both front doors.
When the intelligent access key is within 3 ft
(1 m) of your vehicle, you can lock your
vehicle by touching the locking sensor below
the keyless entry keypad. Doing so causes
a lock symbol to illuminate on the door
window trim indicating your vehicle is locked
and you can no longer release the door using
the exterior door handle switches. Touching
the locking sensor when the intelligent
access key is not within 3 ft (1 m) causes the
lock status to display, but does not lock the
doors.
Swipe across the locking sensor to display
the current lock status of your vehicle. The
lock status also displays when you open a
door or when the lock status changes.
Note: You cannot use the locking sensors
to unlock your vehicle.
84
Doors and Locks
At the Luggage Compartment
E291416E291416
Press the exterior release button.
Remote Control
You can use the remote control at any time.
When you press the lock button on the
remote control, all exterior door handle
switches are not able to open the doors.
When you press the unlock button, all
exterior door handle switches are able to
open the doors.
Unlocking the Doors (Two-stage Unlock)
E138629
Press the button. The direction
indicators flash. You can then use
the exterior door handle switch to
open the door.
Press and hold both the lock and unlock
buttons on the remote control for three
seconds to change between driver door or
all doors unlock mode. The direction
indicators flash twice to confirm the change.
Driver door mode only unlocks the driver
door when you press the unlock button
once. All door mode unlocks all doors when
you press the unlock button once. The
unlocking mode applies to the remote
control, keyless entry keypad and intelligent
access.Locking the Doors
E138623
Press the button. The direction
indicators flash. You can no longer
use the exterior door handle switch
to release the door.
Press the button again within three seconds
to confirm that all the doors are closed. A
tone sounds and the direction indicators
flash if all the doors and the luggage
compartment are closed.
Mislock
If any door is open, or if the luggage
compartment or hood is open, a tone sounds
and the direction indicators do not flash. The
exterior lock status display also flashes if any
door does not lock.
Switching the Mislock On or Off
Use the touchscreen to select the following:
1. Select Settings.
2. Select Vehicle.
3. Select Locks.
4. Switch Mislock Chirp on or off.
85
Doors and Locks
PASSIVE ANTI-THEFT SYSTEM
Note: The system is not compatible with
non-Ford aftermarket remote start systems.
Use of these systems may result in vehicle
starting problems and a loss of security
protection.
Note:Metallic objects, electronic devices or
a second coded key on the same key chain
may cause vehicle starting problems if they
are too close to the key when starting the
engine. Prevent these objects from touching
the coded key while starting the engine.
Switch the ignition off, move all objects on
the key chain away from the coded key and
restart the engine if a problem occurs.
Note:Do not leave a duplicate coded key
in the vehicle. Always take your keys and
lock all doors when leaving the vehicle.
SecuriLock®
The system is an engine immobilization
system. It is designed to help prevent the
engine from being started unless a coded
key programmed to your vehicle is used.
Using the wrong key may prevent the engine
from starting. A message may appear in the
information display.
If you are unable to start the engine with a
correctly coded key, a malfunction has
happened and a message may appear in the
information display.
Automatic Arming
The vehicle arms immediately after you
switch the ignition off.
Automatic Disarming
Switching the ignition on with a coded key
disarms the vehicle.
Replacement Keys
Note:Your vehicle comes equipped with two
intelligent access keys.The intelligent access key functions as a
programmed key that operates the driver
door lock and activates the intelligent access
with push button start system, as well as a
remote control.
If your programmed transmitters are lost or
stolen and you do not have an extra coded
key, you will need to have your vehicle
towed to an authorized dealer. You need to
erase the key codes from your vehicle and
program new coded keys.
Store an extra programmed key away from
the vehicle in a safe place to help prevent
any inconveniences. See your authorized
dealer to purchase additional spare or
replacement keys.
Programming a Spare Intelligent Access
Key
See your authorized dealer to have
additional keys programmed to your vehicle.
99
Security
ANTI-THEFT ALARM
The active anti-theft system is designed to
warn you in the event of unauthorized
vehicle entry and is also designed to help
prevent unwanted towing of your vehicle.
You can choose what is monitored by arming
the system in different ways. See
Information Displays (page 136).
The turn signals flash and the horn sounds
if the system triggers while the alarm is
armed.
Take all remote controls to an authorized
dealer if there is any potential alarm problem
with your vehicle.
Using the System
You can select two levels of alarm security.
You can change the level of security when
the ignition is switched off through the
information display with the two options
below:Perimeter Sensing (If Equipped)
Perimeter sensing monitors the following:
• Doors.
• Hood.
• Liftgate.
All Sensors (If Equipped)
All sensors monitors the following:
• Doors.
• Hood.
• Liftgate.
• Movement inside your vehicle.
• Change in vehicle inclination, for
example, unwanted towing.
Note:Do not choose all sensors monitor
mode when the vehicle is in transport or if
movement within the vehicle is likely to
occur.Note:For correct operation of the interior
motion detection system, make sure you
close all the windows prior to arming the
system. This helps prevent accidental alarm
activation due to external influences.
Additionally, the interior motion sensing
system does not arm if any door is ajar.
Arming the Alarm
The alarm is ready to arm when there is not
a key in the ignition. Lock your vehicle using
the remote control or keyless entry keypad.
You can also lock your vehicle using the lock
sensor on the exterior door handle if your
vehicle is equipped with intelligent access.
See Locking and Unlocking (page 83).
The turn signals flash once after you lock
your vehicle. This indicates the alarm is in
the pre-armed mode. It fully arms after 20
seconds.
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Security