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ROADSIDE ASSISTANCE
Vehicles sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln offers a complimentary
roadside assistance program. This program
is separate from the New Vehicle Limited
Warranty.
The service is available:
• Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi (110,000 km)
(whichever comes first) for subsequent
owners.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the client's responsibility).• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (8 L) of gasoline fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within 100 ft (30 m)
of a paved or county maintained road,
no recoveries.• Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (160 km)
of the disablement location or to the
nearest Lincoln dealer. If a client requests
a tow to a selling or preferred dealer that
is more than 100 mi (160 km) from the
disablement location, the client is
responsible for any mileage costs in
excess of 100 mi (160 km).
• Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle
is operational but the trailer is not, then
the trailer does not qualify for any
roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
United States clients who require roadside
assistance, call 1-800-521-4140 or contact
Roadside Assistance using the Lincoln Way
mobile app.
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Roadside Emergencies
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POST IMPACT BRAKING
HOW DOES POST IMPACT BRAKING
WORK
In the event of a moderate to severe crash,
the braking system reduces the vehicle’s
speed in order to prevent or reduce the
impact of a potential secondary crash.
POST IMPACT BRAKING LIMITATIONS
Post impact braking does not activate if any
of the following occur:
• The anti-lock braking system is damaged
during the collision.
• Electronic stability control is disabled.
• Vehicle speed is below 5 mph (10 km/h).
OVERRIDING POST IMPACT BRAKING
You can override post impact braking by
pressing the brake or accelerator pedal.
POST IMPACT BRAKING INDICATORS
E138639
It flashes when a post impact
braking event is occurring.
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Crash and Breakdown Information
Page 387 of 681
Protected Component Fuse Rating Fuse or Relay Number
Fuel pump. 30A 4
Powertrain control module keep alive power. 5A 5
Powertrain control module power. 20A 6
Canister vent solenoid. 20A 7
Evaporative leak control module.
Exhaust gas heat recovery.
Tank pressure control valve.
Refueling valve.
Vapor blocking valve.
Universal exhaust gas oxygen 11.
Universal exhaust gas oxygen 21.
Catalyst monitor sensor 12.
Catalyst monitor sensor 22.
Canister purge valve.
Cooling fan relay coil. 20A 8
Battery interrupt box.
Transmission oil pump.
Auxiliary coolant pump.
Fuel flap door.
Engine coolant bypass valve.
Active grille shutters.
Ignition coils. 20A 9
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Fuses
Page 388 of 681
Protected Component Fuse Rating Fuse or Relay Number
Front blower motor relay. 40A 13
Transmission oil pump. 15A 14
A/C compressor variable clutch.
Engine mounts.
Auxiliary pumps.
Windshield and rear window washer pump relay power. 15A 16
Charge status indicator. 5A 17
Starter motor. 30A 18
Headlamp leveling motors. 10A 21
Adaptive headlamps.
Electric power assisted steering module. 10A 22
Anti-lock brake system module with integrated park brake. 10A 23
Powertrain control module. 10A 24
Hybrid powertrain control module.
Air quality sensor. 10A 25
Particulate matter sensor.
360 degree camera with park aid.
Rear view camera.
Blind spot information system.
Adaptive cruise control module.
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Fuses
Page 389 of 681
Protected Component Fuse Rating Fuse or Relay Number
Transmission control module. 15A 26
Anti-lock brake system valves with integrated park brake. 40A 28
Anti-lock brake system pump with integrated park brake. 60A 29
Driver seat module. 30A 30
Passenger seat module. 30A 31
Not used (spare). 20A 32
Rear cargo area power point. 20A 33
Main console bin power point. 20A 34
Not used (spare). 20A 35
Power inverter. 40A 36
Climate controlled seat module. 30A 38
Power liftgate module. 30A 41
Trailer brake control module. 30A 42
Body control module. 60A 43
Brake on and off switch. 10A 44
Battery charger control module. 15A 46
386
Fuses
Page 401 of 681

GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale value.
There is a large network of authorized
dealers that are there to help you with their
professional servicing expertise. We believe
that their specially trained technicians are
best qualified to service your vehicle properly
and expertly. They are supported by a wide
range of highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which parts
and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
• Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the engine
running in an enclosed space, unless you
are sure you have enough ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away from
the battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift the
transmission to park (P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On
WARNING: To reduce the risk of
vehicle damage and personal burn injuries,
do not start your engine with the air
cleaner removed and do not remove it
while the engine is running.1. Set the parking brake and shift the
transmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood
E263274
1. Open the left-hand front door.
2. Fully pull the hood release lever and let
it completely retract.
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Maintenance
Page 405 of 681

Do not use supplemental engine oil
additives. They could cause engine damage
that the vehicle warranty may not cover.
1. Clean the area surrounding the engine
oil filler cap before you remove it.
2. Remove the engine oil filler cap.
3. Add engine oil that meets our
specifications. See Capacities and
Specifications (page 465).
4. Reinstall the engine oil filler cap. Turn it
clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note:Soak up any spillage with an
absorbent cloth immediately.
OIL CHANGE INDICATOR RESET
Use the information display controls on the
steering wheel to reset the oil change
indicator.From the main menu scroll to:
Action and description Message
Press the right arrow button,
then from this menu scroll to
the following message. Settings
Press the right arrow button,
then from this menu scroll to
the following message. Vehicle
Press the right arrow button,
then from this menu scroll to
the following message. Oil Life
Press and hold the OK button
until the instrument cluster
displays the following
message. Hold OK to
Reset
Reset Successful
When the oil change indicator
resets the instrument cluster
displays 100%.
Remaining Life
{00}%
Action and description Message
If the instrument cluster
displays one of the following
messages, repeat the
process.
Not Reset
Reset Cancelled
CHANGING THE ENGINE AIR
FILTER
WARNING: To reduce the risk of
vehicle damage and personal burn injuries,
do not start your engine with the air
cleaner removed and do not remove it
while the engine is running.
When changing the engine air filter, do not
allow debris or foreign material to enter the
air induction system. Engine components
are susceptible to damage not covered by
the vehicle Warranty.
402
Maintenance
Page 408 of 681

Note:Automotive fluids are not
interchangeable.
It is very important to use prediluted coolant
approved to the correct specification in order
to avoid plugging the small passageways in
the engine cooling system. See Capacities
and Specifications (page 460). Do not mix
different colors or types of coolant in your
vehicle. Mixing of engine coolants or using
an incorrect coolant may harm the engine or
cooling system components and may not be
covered by the vehicle Warranty.
Note:If prediluted coolant is not available,
use the approved concentrated coolant
diluting it to 50/50 with distilled water. See
Capacities and Specifications (page 460).
Using water that has not been deionised
may contribute to deposit formation,
corrosion and plugging of the small cooling
system passageways.
Note: Coolants marketed for all makes and
models may not be approved to our
specifications and may cause damage to
the cooling system. Resulting component
damage may not be covered by the vehicle
Warranty.If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
To top up the coolant level do the following:
1. Unscrew the cap slowly. Any pressure
escapes as you unscrew the cap.
2. Add prediluted coolant approved to the
correct specification. See Capacities and
Specifications (page 460).
3. Add enough prediluted coolant to reach
the correct level.
4. Replace the coolant reservoir cap. Turn
the cap clockwise until it contacts the
hard stop.
5. Check the coolant level in the coolant
reservoir the next few times you drive
your vehicle. If necessary, add enough
prediluted engine coolant to bring the
coolant level to the correct level.
If you have to add more than 1.1 qt (1 L) of
engine coolant per month, have your vehicle
checked as soon as possible. Operating an
engine with a low level of coolant can result
in engine overheating and possible engine
damage.In case of emergency, you can add a large
amount of water without engine coolant in
order to reach a vehicle service location. In
this instance, qualified personnel:
1. Must drain the cooling system.
2. Chemically clean the coolant system.
3. Refill with engine coolant as soon as
possible.
Water alone, without engine coolant, can
cause engine damage from corrosion,
overheating or freezing.
Do not use the following as a coolant
substitute:
• Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol or
methanol antifreeze.
Alcohol and other liquids can cause engine
damage from overheating or freezing.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of the
coolant.
405
Maintenance