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When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a camper
body.
• Driving vehicles with a load on the cargo
rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly and
seek service as soon as possible.
Tire Change Procedure
WARNING: The jack supplied with
this vehicle is only intended for changing
a flat tire in an emergency. Do not attempt
to do any other work on your vehicle when
it is supported by the jack, as your vehicle
could slip off the jack. Failure to follow this
instruction could result in personal injury
or death.
WARNING: To help prevent your
vehicle from moving when changing a
wheel, shift the transmission into park (P),
set the parking brake and use an
appropriate block or wheel chock to
secure the wheel diagonally opposite to
the wheel being changed. For example,
when changing the front left wheel, place
an appropriate block or wheel chock on
the right rear wheel.
WARNING: Only use the jack
provided as original equipment with your
vehicle.
WARNING: Failure to follow these
guidelines could result in an increased risk
of loss of vehicle control, injury or death.
WARNING: Only use the specified
jacking points. If you use any other
locations you could damage vehicle
components, such as brake lines.
WARNING: Never place anything
between the vehicle jack and your vehicle.
WARNING: Never place anything
between the vehicle jack and the ground.
WARNING: Do not attempt to change
a tire on the side of the vehicle close to
moving traffic. Pull far enough off the road
to not obstruct the flow of traffic and avoid
the danger of being hit when operating the
jack or changing the wheel.
Note:Passengers should not remain in your
vehicle when the vehicle is being jacked.
Note:Jack at the specified locations to avoid
damage to the vehicle.
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Wheels and Tires
Page 457 of 681

Note:No maintenance or additional
lubrication of your jack is required over the
service life of your vehicle.
1. Park on a level surface, set the parking
brake and switch on the hazard flashers.
2. Apply the parking brake, place the
transmission in park (P) and turn the
engine off.
3. If your vehicle has air suspension, use
the touch screen to switch on the Air
Suspension Service Mode prior to
jacking.
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4. Block the wheel diagonally opposite the
flat tire. For example, if the left front tire
is flat, block the right rear wheel.
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5. Unfold the third row seat if it is in the
stowed position, then remove the
carpeted cargo area to access the spare
tire and jack storage compartment.
6. Turn the wing nut securing the spare tire
counterclockwise, remove the wing nut.7. Remove the spare tire, jack and wrench
from the spare tire storage compartment
under the trunk load floor.
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8. Turn the hex nut on the jack
counterclockwise to remove the lug
wrench from jack. This lowers the jack
and loosens the mechanical lock.
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Wheels and Tires
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13. If your vehicle is equipped with running
boards the jacking points will be
marked on the front and rear of the
running board.
E310613E310613E310E310E310E31011100613613613613
14. Place the jack at the jacking point next
to the tire which you are changing. Turn
the lug wrench handle clockwise until
the flat tire is completely off the ground.
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15. Remove the lug nuts with the lug
wrench.
16. Replace the flat tire with the spare tire,
making sure the valve stem is facing
outward.
17. Install the lug nuts snug against the
hub. Do not fully tighten the lug nuts
until the vehicle is lowered.
18. Turn the wrench handle
counterclockwise to lower the vehicle
completely.
1
2 34
5
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19. Remove the jack and fully tighten the
lug nuts in the order shown. See
Technical Specifications (page 458).
20. If you enabled the Air Suspension
Service Mode, switch the mode off prior
to driving.
21. Remove the wheel blocks.
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Wheels and Tires
Page 469 of 681
Air Conditioning System
WARNING: The air conditioning
refrigerant system contains refrigerant
under high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening
the air conditioning refrigerant system can
cause personal injury.
Capacities
Refrigerant Oil Refrigerant Variant
5.92 fl oz (175 ml) 35 oz (0.99 kg) All.
Materials
Specification Name
WSS-M17B21-A R-1234yf Refrigerant(U.S.)
R-1234yf Refrigerant / Frigorigène R-1234yf(Canada)
YN-33-A(U.S.)
HS7Z-19B519-BA(Canada)
WSS-M2C300-A2 Motorcraft® R-1234yf Refrigerant PAG Oil(U.S.)
Motorcraft® R-1234yf Refrigerant PAG Oil / Huile PAG pour frigorigène R-1234yf
Motorcraft®(Canada)
YN-35(U.S. & Canada)
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Capacities and Specifications
Page 480 of 681

Materials
Specification Name
WSS-M14P19-A Motorcraft® Premium Windshield Wash Concentrate with Bitterant(U.S.)
Motorcraft® Premium Quality Windshield Washer Fluid / Liquide lave-glace de haute
qualité Motorcraft®(Canada)
ZC-32-B2(U.S.)
CXC-37-F/M(Canada)
CAPACITIES AND SPECIFICATIONS
- PLUG-IN HYBRID ELECTRIC
VEHICLE (PHEV)
Use oil and fluid that meets the defined
specification and viscosity grade.If you do not use oil and fluid that meets the
defined specification and viscosity grade, it
could result in:
• Component damage that your vehicle
warranty does not cover.
• Longer engine cranking periods.
• Increased emission levels.
• Reduced engine performance.
• Reduced fuel economy.
• Reduced brake performance.
Air Conditioning System
WARNING: The air conditioning
refrigerant system contains refrigerant
under high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening
the air conditioning refrigerant system can
cause personal injury.
Capacities
Refrigerant Oil Refrigerant Variant
6.93 fl oz (205 ml) 35 oz (0.99 kg) All.
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Capacities and Specifications
Page 491 of 681
Materials
Specification Name
WSS-M14P19-A Motorcraft® Premium Windshield Wash Concentrate with Bitterant(U.S.)
Motorcraft® Premium Quality Windshield Washer Fluid / Liquide lave-glace de haute
qualité Motorcraft®(Canada)
ZC-32-B2(U.S.)
CXC-37-F/M(Canada)
BULB SPECIFICATION CHART
All exterior and interior lamps are LED.
Note:LED lamps are not serviceable. See
an authorized dealer if they fail.
488
Capacities and Specifications
Page 493 of 681

CONNECTING THE VEHICLE TO A
MOBILE NETWORK
WHAT IS THE MODEM
The modem allows you to connect your
vehicle to the Internet to use when you are
on the road.
If you enable the modem using the Lincoln
Way app, you can access the following
services:
• Locating and remotely starting, locking
and unlocking your vehicle. See the
information in the Lincoln Way app.
• Automatic system updates.Note:We may need to update operating
system software on your vehicle to keep
connected services updated without prior
notice to you.ENABLING THE MODEM USING THE
LINCOLN WAY
1. Open the Lincoln Way app on your
device and log in.
2. Select your vehicle.
3. Select the option for vehicle details.
4. Select the option to activate your vehicle.
5. Switch the ignition on.6. Make sure that the name on the screen
matches the name shown in your Lincoln
Way account.
7. Confirm the association of your vehicle
with your Lincoln Way account.
ENABLING THE MODEM USING THE
TOUCHSCREEN
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Select the settings option on the
feature bar.
1. Select Lincoln Connect .
2. Select Connectivity Settings.
3. Switch connectivity features on.
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Network Connectivity
Page 495 of 681

Possible Cause and Resolution Symptom
• If your vehicle has metallic tinting on the windows and the windshield, open the
windows that are facing the hotspot.
• If your vehicle is in a garage and you have the garage door closed, open the garage
door.
I cannot see a network in the list of available
networks that I expect to see.– Hidden network.
• Make the network visible and try again.
I cannot see the Wi-Fi Hotspot name when I
search for Wi-Fi networks on my cell phone
or other device.– System limitation.
• Make sure Wi-Fi hotspot visibility is on.
• The system does not provide a Wi-Fi hotspot at this time.
– Weak network signal
• Move your vehicle closer to the Wi-Fi hotspot or to a place where the network signal
is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet connection.
• Use a more reliable Wi-Fi hotspot. Software downloads take too long.
– No software update available.
– Wi-Fi network requires a subscription or acceptance of terms and conditions.
• Test the connection using another device. If the network requires a subscription or
acceptance of terms and conditions, contact the network service provider. The system seems to connect to a Wi-Fi
network and the signal strength is excellent
but the software does not update.
492
Network Connectivity