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Infotainment System 179
Cell phones and mobile devices can be
added, removed, connected, and
disconnected. A sub-menu will display
whenever a request is made to add or
manage cell phones and mobile devices.
Secondary Phone
A cell phone can be enabled as a Secondary
Phone by touching the information icon to
the right of the paired cell phone name to
open the phone settings menu. If a cell
phone is enabled as a Secondary Phone, it
can connect simultaneously alongside
another Bluetooth mobile device. In doing
so, the Secondary Phone will be labeled as
Incoming Calls. This means the mobile
device can only receive calls. The Address
Book of a Secondary Phone will not be
available and hands-free outgoing calls
cannot be placed using this cell phone.
If needed, touch the Secondary Phone while
in the Phones list to swap it into the
Outgoing and Incoming role. This role makes
it possible to place outgoing calls from the
Contacts and Recents list.
Listing All Paired and Connected Phones1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display. 2. Touch Phones.
Disconnecting a Connected Phone 1. Touch the Phone icon on the Home Page.
2. Touch Phones.
3. Touch the information icon or the pencil icon next to the connected cell phone or
mobile device to show the cell phone’s
or mobile device’s information display.
4. Touch Disconnect.
Deleting a Paired Phone 1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display.
2. Touch Phones.
3. Touch the information icon or the pencil icon next to the connected cell phone to
display the cell phone’s or mobile
device’s information display.
4. Touch Forget Device.
Linking to a Different Phone
To link to a different cell phone, the new
cell phone must be in the vehicle and paired
to the Bluetooth system. 1. Touch the Phone icon on the Home Page or the phone icon on the shortcut tray
near the bottom of the display. 2. Touch Phones.
3. Touch the new cell phone to link to from
the not connected phone list. See “First
to Connect Paired Phones” and
“Secondary Phone” previously in this
section.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode:
.While the active call is hands-free, touch
the Handset option to switch to the
handset mode.
The mute icon will not be available or
functional while Handset mode is active.
.While the active call is on the handset,
touch the Handset option to switch to the
hands-free mode.
Making a Call Using Contacts and Recent
Calls
Calls can be made through the Bluetooth
system using personal cell phone contact
information for all cell phones that support
the Phone Book feature. Become familiar
with the cell phone settings and operation.
Verify the cell phone supports this feature.

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Infotainment System 185
Comfort and Convenience
Adjusts different comfort and convenience
settings.
Lighting
Adjusts different lighting settings.
Power Door Locks
Adjusts different door lock settings.
Remote Lock, Unlock, and Start
Adjusts different remote lock settings.
Ride Height
Adjusts different ride height settings.
Running Boards
Adjusts different running board settings.
Seating Position
Adjusts different seat settings.
Suspension
Adjusts different suspension settings.
Trailering
Adjusts different trailering camera settings.
Teen Driver
SeeTeen Driver 0186. Valet Mode
This will lock the infotainment system and
steering wheel controls. It may also limit
access to vehicle storage locations,
if equipped.
To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or unlock the
system. Touch Back to go back to the
previous menu.
Personal
If equipped, this menu allows adjustment of
different user profile settings. See “Users”in
Using the System 0152 for information on
setting up user profiles.
The menu may contain the following:
Name
Touch to edit your user name that will be
displayed in the vehicle. Vehicle Account Information
Touch to view the vehicle account
information and to change the account
password.
An
“unverified user account” pop-up will
display until the account information
verification process has been completed on
the Internet. Check your registered e-mail
account for an activation e-mail to complete
the verification process.
Profile Picture
Touch to choose or change your profile
picture.
Profile Identifiers
Touch to have the vehicle recognize the
identifier you choose.
Touch Vehicle Key 1 and/or Vehicle Key 2.
If the remote key is lost or stolen, see your
dealer.
Security
Touch to have your profile secured with
a PIN.
Touch No or Yes.
Vehicle Name
Touch to edit your vehicle name.

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Infotainment System 189
To delete Report Card data, do one of the
following:
.From the Report Card display, touch
Reset.
.Touch Clear PIN and All Teen Driver Keys
from the Teen Driver menu. This will also
unregister any Teen Driver keys and
delete the PIN.
Forgotten PIN
See your dealer to reset the PIN.
Trademarks and License
Agreements
FCC Information
See Radio Frequency Statement 0404.
"Made for iPhone," means that an electronic
accessory has been designed to connect
specifically to iPhone, and has been certified
by the developer to meet Apple
performance standards. Apple is not responsible for the operation of this device
or its compliance with safety and regulatory
standards. Please note that the use of this
accessory with iPhone may affect wireless
performance. iPhone are trademarks of
Apple Inc., registered in the U.S. and other
countries.
Trial length and service availability may vary
by model, model year or trim. Service will
automatically stop at the end of your trial
subscription period unless you decide to
continue service. If you do not wish to enjoy
your trial, you can cancel by calling the
number below. All SiriusXM services require
a subscription, each sold separately by
SiriusXM after the trial period.
Service
subject to the applicable SiriusXM Customer
Agreement and Privacy Policy, visit
www.siriusxm.com (USA) or
www.siriusxm.ca (Canada) to see complete
terms and how to cancel which includes
calling 1-866-635-2349 (USA) or
1-888-539-7474 (Canada). Some services andfeatures are subject to device capabilities
and location availability. Content varies by
SiriusXM subscription package. All fees,
content and features are subject to change.
SiriusXM with 360L: Some features,
including steaming content and listening
recommendations, require an active OnStar
Connected Access plan and may vary by
vehicle model. Content varies by SiriusXM
subscription plan. GM connected vehicle
services vary by vehicle model and require
active service plan, working electrical
system, cell reception and GPS signal. See
onstar.com for details and limitations.
SiriusXM, Pandora, Stitcher and all related
logos are trademarks of Sirius XM Radio Inc.
and its respective subsidiaries.
SiriusXM satellite service is only available in
the 48 contiguous United States (and Puerto
Rico with limited availability) and Canada.
In Canada: Some deterioration of service
may occur in extreme northern latitudes.
This is beyond the control of SiriusXM.
Explicit Language Notice: Channels with
frequent explicit language are indicated with
an
“XL” preceding the channel name.
Family-friendly packages are available by
contacting SiriusXM:

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Driving and Operating 203
Driving and Operating
Driving Information
Driving for Better Fuel Economy . . . . . . 204
Distracted Driving . . . . . . . . . . . . . . . . . . . . . 204
Defensive Driving . . . . . . . . . . . . . . . . . . . . . 205
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . 205
Control of a Vehicle . . . . . . . . . . . . . . . . . . . 205
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 207
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 207
Off-Road Driving . . . . . . . . . . . . . . . . . . . . . . 208
Driving on Wet Roads . . . . . . . . . . . . . . . . . . 211
Hill and Mountain Roads . . . . . . . . . . . . . . 212
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 212
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . 214
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 215
Truck-Camper Loading Information . . . . . 219
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 221
Ignition Positions (Key Access) . . . . . . . . . 221
Ignition Positions (Keyless Access) . . . . . 223
Starting the Engine . . . . . . . . . . . . . . . . . . . . 225
Engine Heater . . . . . . . . . . . . . . . . . . . . . . . . . 226
Retained Accessory Power (RAP) . . . . . . . 227
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 227
Shifting out of Park . . . . . . . . . . . . . . . . . . . 228Parking over Things That Burn . . . . . . . . 229
Extended Parking . . . . . . . . . . . . . . . . . . . . . . 229
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 229
Running the Vehicle While Parked . . . . . 230
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 230
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 232
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . 234
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 234
Brakes
Antilock Brake System (ABS) . . . . . . . . . . 238
Electric Parking Brake . . . . . . . . . . . . . . . . . 239
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . 240
Ride Control Systems
Traction Control/Electronic Stability
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Hill Descent Control (HDC) . . . . . . . . . . . . . 242
Driver Mode Control . . . . . . . . . . . . . . . . . . . 243
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . 244
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 244
Driver Assistance Systems
Driver Assistance Systems . . . . . . . . . . . . . 246
Assistance Systems for Parking or Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Rear Vision Camera (RVC) . . . . . . . . . . . . . 248
Surround Vision System . . . . . . . . . . . . . . . 249
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Rear Cross Traffic Alert (RCTA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Assistance Systems for Driving . . . . . . . . 257
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . . . . . . . . . . 259
Side Blind Zone Alert (SBZA) . . . . . . . . . . 260
Lane Change Alert (LCA) . . . . . . . . . . . . . . . 261
Lane Departure Warning (LDW) . . . . . . . 262
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Recommended Fuel . . . . . . . . . . . . . . . . . . . . 263
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 264
Fuels in Foreign Countries . . . . . . . . . . . . . 264
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 264
E85 or FlexFuel . . . . . . . . . . . . . . . . . . . . . . . . 264
Filling the Tank (Pickup Models) . . . . . . . 265
Filling the Tank (Chassis Cab and Box Delete Models) . . . . . . . . . . . . . . . . . . . . . . 266
Filling a Portable Fuel Container . . . . . . 268

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
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206 Driving and Operating
Steering
Caution
To avoid damage to the steering system,
do not drive over curbs, parking barriers,
or similar objects at speeds greater than
3 km/h (1 mph). Use care when driving
over other objects such as lane dividers
and speed bumps. Damage caused by
misuse of the vehicle is not covered by
the vehicle warranty.
Hydraulic Power Steering (2500/3500
Series)
(2500/3500 Series–All Regular Cab, Double
Cab/Crew Cab with Base Interior)
The power steering system may require
maintenance. See Power Steering Fluid 0315.
If power steering assist is lost because the
engine stops or the system malfunctions,
the vehicle can be steered but may require
increased effort. See your dealer.
(2500/3500 Series –Double Cab/Crew Cab
with Uplevel Interior)
The vehicle has a power steering system
that varies the amount of effort required to
steer the vehicle. Less steering effort is
required at slower speeds. At faster speeds,
the required steering effort increases. The
system helps the steering wheel return to
center at low speeds. Pressing the Tow/Haul
mode button adjusts steering effort for
driving conditions described in Tow/Haul
Mode 0234.
The power steering system may require
maintenance. See Power Steering Fluid 0315. If power steering assist is lost because the
engine stops or the system malfunctions,
the vehicle can be steered but may require
increased effort. See your dealer.
{Warning
Do not hold the brake pedal and press
the accelerator pedal at the same time.
Damage may occur to the power steering
and power brake systems which could
lead to reduced performance, up to and
including loss of steering and brake
assist.
Caution
Do not hold the steering wheel at full
rotation for more than 15 seconds and/or
at an elevated RPM. Damage may occur
to the power steering system and there
may be loss of power steering assist.
Curve Tips
.Take curves at a reasonable speed.
.Reduce speed before entering a curve.
.Maintain a reasonable steady speed
through the curve.

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224 Driving and Operating
If the vehicle is in P (Park), the ignition will
turn off, and Retained Accessory Power (RAP)
will remain active. SeeRetained Accessory
Power (RAP) 0227.
If the vehicle is not in P (Park), the ignition
will return to accessory mode and display
the message SHIFT TO PARK in the Driver
Information Center (DIC). When the vehicle is
shifted into P (Park), the ignition system will
turn off.
The vehicle may have an electric steering
column lock. The lock is activated when the
ignition is turned off and driver door is
opened. A sound may be heard as the lock
actuates or releases. The steering column
lock may not release with the wheels turned
off center. If this happens, the vehicle may
not start. Move the steering wheel from left
to right while attempting to start the
vehicle. If this does not work, the vehicle
needs service.
Unless an emergency exists, do not turn the
engine off when the vehicle is moving. This
will cause a loss of power assist in the brake
and steering systems and disable the
airbags.
If the vehicle must be shut off in an
emergency: 1. If the vehicle cannot be pulled over, and
must be shut off while driving, press and
hold ENGINE START/STOP button for
longer than two seconds, or press twice
in five seconds.
2. Brake using a firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.
3. Shift the vehicle to N (Neutral). This can be done while the vehicle is moving.
After shifting to N (Neutral), firmly apply
the brakes and steer the vehicle to a
safe location.
4. Come to a complete stop, shift to P (Park), and make sure engine is off.
The shift lever must be in P (Park) to
turn the ignition off.
5. Set the parking brake. See Electric
Parking Brake 0239.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency. Accessory Mode (Amber Indicator Light) :
This mode allows some electrical accessories
to be used when the engine is off.
With the ignition off, pressing the button
once without the brake pedal applied will
place the ignition system in accessory mode.
The ignition will switch from accessory
mode to OFF after five minutes to prevent
battery rundown.
ON/RUN/START (Green Indicator Light) :
This
mode is for driving and starting. With the
ignition off, and the brake pedal applied,
pressing ENGINE START/STOP button once
will turn the ignition on. Once engine
cranking begins, release the button. Engine
cranking will continue until the engine
starts. See Starting the Engine 0225.
Service Mode
This power mode is available for service and
diagnostics, and to verify the proper
operation of the malfunction indicator lamp
as may be required for emission inspection
purposes. With the vehicle off, and the
brake pedal not applied, pressing and
holding the ENGINE START/STOP button for
more than five seconds will place the vehicle
in Service Mode. The instruments and audio
systems will operate as they do when the

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
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Driving and Operating 225
ignition is on, but the vehicle will not
be able to be driven. The engine will not
start in Service Mode. Press the ENGINE
START/STOP button again to turn the
ignition off.
Starting the Engine
If the vehicle has a diesel engine, see the
Duramax diesel supplement.
Caution
If you add electrical parts or accessories,
you could change the way the engine
operates. Any resulting damage would
not be covered by the vehicle warranty.
SeeAdd-On Electrical Equipment 0297.
Move the shift lever to P (Park) or
N (Neutral). To restart the engine when the
vehicle is already moving, use
N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you could
damage the transmission. Shift to P (Park)
only when the vehicle is stopped.
Starting Procedure
1. For Key Access vehicles, turn the ignition key to Start. When the engine starts, let
go of the key. For Keyless Access
vehicles, the remote key must be in the
vehicle. Press ENGINE START/STOP with
the brake pedal applied. When the
engine begins cranking, let go of the
button.
The driver may observe a minor, and
temporary, brake pedal kickback when
starting the vehicle. This is normal.
The idle speed will go down as the
engine gets warm. Do not race the
engine immediately after starting it.
Operate the engine and transmission
gently to allow the oil to warm up and
lubricate all moving parts.
When the low fuel warning light is on
and the FUEL LEVEL LOW message is
displayed in the Driver Information
Center (DIC), hold the ignition switch in
the START position to continue engine
cranking.Caution
Cranking the engine for long periods of
time, by returning the ignition to the
START position immediately after
cranking has ended, can overheat and
damage the cranking motor, and drain
the battery. Wait at least 15 seconds
between each try, to let the cranking
motor cool down.
2. If the engine does not start after five to 10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try
pushing the accelerator pedal all the way
to the floor and holding it there while
holding the key in START or ENGINE
START/STOP for up to a maximum of
15 seconds. Wait at least 15 seconds
between each try, to allow the cranking
motor to cool down. When the engine
starts, let go of the key or button and
accelerator. If the vehicle starts briefly
but then stops again, do the same thing.
This clears the extra gasoline from the
engine. Do not race the engine
immediately after starting it. Operate

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
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236 Driving and Operating
based on driving conditions. This setting
provides slightly lower fuel economy
than 2
m.
4
m(Four-Wheel Drive High) : Use this
setting when extra traction is needed, such
as when driving on snowy or icy roads,
when off-roading, or when plowing snow.
4
n(Four-Wheel Drive Low) : This setting
engages the front axle and delivers extra
torque. Choose 4
nwhen driving off-road in
deep sand, deep mud, or deep snow, and
while climbing or descending steep hills.
While driving in 4
n, keep vehicle speed
below 72 km/h (45 mph).
Shifting into 4
nwill turn Traction Control
and StabiliTrak/ESC off. See Traction Control/
Electronic Stability Control 0241.
Shifts between 2
m, 4m, and AUTO
Any of these shifts can be made at normal
driving speed.
The actual 4x4 shift request is only made
after the button is released. The 4x4 graphic
will remain flashing until the shift request
has completed. A DIC message displays to
indicate that the 4x4 transfer case has been
requested to shift to the new desired state. Once the 4x4 shift has completed, the DIC
message disappears, the 4x4 graphic stops
flashing, and the current setting is indicated.
When a shift to 2
mis completed successfully
while in P (Park), the parking brake will
engage. To resume driving, shift the
transmission to the desired gear and
manually release the parking brake or press
the accelerator pedal to begin driving. See
Electric Parking Brake 0239.
If equipped, use 4
n, AUTO, or 4mto provide
additional traction when parking on a steep
grade with poor traction such as ice, snow,
mud, or gravel.
Shifting Into 4
n
1. The ignition must be on and the vehicle must be stopped or moving less than
5 km/h (3 mph) with the transmission in
N (Neutral). It is best for the vehicle to
be moving 1.6 to 3.2 km/h (1 to 2 mph).
2. Press 4
n. The actual 4x4 shift request is
only made after the button is released.
The 4x4 graphic will remain flashing
until the shift request has completed.
A DIC message displays to indicate that
the 4x4 transfer case has been requested
to shift to the new desired state. Once the 4x4 shift has completed, the
DIC message disappears, the 4x4 graphic
stops flashing and the current setting is
indicated.
If vehicle speed is higher when shift request
occurs, a DIC message displays. Reduce
vehicle speed.
If the transmission is not in N (Neutral)
when shift request occurs, a DIC message
displays. The vehicle will allow 20 seconds
for the shift to occur. After this time, a
graphic in the instrument cluster will
indicate that the transfer case is in 4
n.
Caution
Shifting the transmission into gear before
the requested mode indicator light has
stopped flashing could damage the
transfer case.
If the transmission is not shifted into
N (Neutral) or the vehicle has not slowed to
5 km/h (3 mph) within 20 seconds, the
transfer case will remain in its original state.
This will be indicated in the instrument
cluster.