
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/18/22
148 Infotainment System
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Steering Wheel Controls . . . . . . . . . . . . . . . 151
Using the System . . . . . . . . . . . . . . . . . . . . . . 152
Software Updates . . . . . . . . . . . . . . . . . . . . . . 154
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 154
HD Radio Technology . . . . . . . . . . . . . . . . . . 156
Radio Data System (RDS) . . . . . . . . . . . . . . 157
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 157
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . 157
Fixed Mast Antenna . . . . . . . . . . . . . . . . . . . 158
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 158
Audio Players
Avoiding Untrusted Media Devices . . . . . 158
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 160
Navigation
Using the Navigation System . . . . . . . . . 160
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Navigation Symbols . . . . . . . . . . . . . . . . . . . 164
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Global Positioning System (GPS) . . . . . . . 170
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . 170Problems with Route Guidance . . . . . . . . 170
If the System Needs Service . . . . . . . . . . . 171
Map Data Updates . . . . . . . . . . . . . . . . . . . . . 171
Database Coverage Explanations . . . . . . . 171
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 171
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 176
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Apple CarPlay and Android Auto . . . . . . . 181
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . 189
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/18/22
158 Infotainment System
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Fixed Mast Antenna
The fixed mast antenna will go through
most car washes as long as it is securely
attached. If the antenna becomes slightly
bent, straighten it out by hand. If it is badly
bent, replace it.Occasionally check that the antenna is tight
at the base. If tightening is required, protect
the paint from damage.
Multi-Band Antenna
The multi-band roof antenna may be used
for radio, navigation, and other
communication systems, depending on the
equipped options. To ensure clear reception,
keep the antenna clear of obstructions, such
as snow and ice. If the vehicle has a
sunroof, and it is open, or a roof loaded
with cargo, reception may be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as USB and
mobile devices, consider the source.
Untrusted media devices could contain files
that affect system operation or performance
and should be avoided.
USB Port
The vehicle may be equipped with multiple
USB ports. Ports may also be used for
charging. Music may be played from a
connected USB device.
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all accessory
cables from the vehicle when not in use.
Accessory cables left plugged into the
vehicle, unconnected to a device, could be
damaged or cause an electrical short if
the unconnected end comes in contact
with liquids or another power source such
as the accessory power outlet.
Playing from a USB
A USB mass storage device can be connected
to the USB port.
USB MP3 Player and USB Devices
The USB MP3 players and USB devices
connected must comply with the USB Mass
Storage Class specification (USB MSC).
To play a USB device:
1. Connect the USB.
2. Touch Media Center on the infotainment display.
3. Touch USB from the Media apps screen.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Driving and Operating 223
Caution
Use the correct key, make sure it is all
the way in—or pushed all the way in
toward the steering column when turning
off the vehicle —and turn it only with
your hand.
1 (ACC/ACCESSORY) : This position allows
features such as the infotainment system to
operate while the vehicle is off. It also
unlocks the steering column, if equipped
with a locking steering column. Use this
position if the vehicle must be pushed or
towed. See Retained Accessory Power (RAP)
0 227.
From ON/RUN, push the key all the way in
toward the steering column, then turn the
key to ACC/ACCESSORY.
If the key is left in ACC/ACCESSORY with the
engine off, the battery could drain and the
vehicle may not start.
A warning chime will sound when the driver
door is opened and the key is in the
ignition.
2 (ON/RUN) : This position can be used to
operate the electrical accessories and to
display some instrument cluster warning
and indicator lights. This position can also be used for service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may be
required for emission inspection purposes.
The switch stays in this position when the
engine is running. The transmission is also
unlocked in this position.
If the key is left in ON/RUN with the engine
off, the battery could drain and the vehicle
may not start.
3 (START) :
This is the position that starts
the engine. When the engine starts, release
the key. The ignition returns to ON/RUN for
driving.
Ignition Positions (Keyless Access)
Vehicles equipped with Keyless Access have
pushbutton starting.
The remote key must be in the vehicle for
the system to operate. If the pushbutton
start is not working, the vehicle may be
near a strong radio antenna signal causing
interference to the Keyless Access system.
See Remote Keyless Entry (RKE) System
Operation (Key Access) 012 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 014.
To shift out of P (Park), the ignition must be
on or in Service Mode, and the brake pedal
must be applied.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
Stopping the Engine/LOCK/OFF (No Indicator
Lights) : When the vehicle is stopped, press
ENGINE START/STOP once to turn the
engine off.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
416 Index
IndexA
Accessories and Modifications . . . . . . . . . . . 302
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . 227
Add-On Electrical Equipment . . . . . . . . . . . . . 297
Adding a Snow Plow or SimilarEquipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Additional OnStar Information . . . . . . . . . . . . . . . . . . . . 410
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 53
Agreements Trademarks and License . . . . . . . . . . . . . . . 189
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . . . 310
Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Filter Life System . . . . . . . . . . . . . . . . . . . . . . 309
Filter, Passenger Compartment . . . . . . . . 201
Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . 196
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
How Does an Airbag Restrain? . . . . . . . . . . 69
Passenger Sensing System . . . . . . . . . . . . . . 70
What Makes an Airbag Inflate? . . . . . . . . . 68
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
When Should an Airbag Inflate? . . . . . . . . 68
Where Are the Airbags? . . . . . . . . . . . . . . . . 67 Airbags
Adding Equipment to the Vehicle . . . . . . . 74
Passenger Status Indicator . . . . . . . . . . . . . . 119
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 119
Replacing System Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Servicing Airbag-Equipped Vehicles . . . . . . 73
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 34
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Rear Cross Traffic . . . . . . . . . . . . . . . . . . . . . . 257
Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 260
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 338
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 338
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Antilock Brake System (ABS) . . . . . . . . . . . . . 238 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 123
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Apple CarPlay and Android Auto . . . . . . . . . . 181
Assistance Program, Roadside . . . . . . . . . . . . 399
Assistance Systems
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
420 Index
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Filter Engine Air Cleaner . . . . . . . . . . . . . . . . . . . . . 310
Fixed Mast Antenna . . . . . . . . . . . . . . . . . . . . . .158
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Flashers, Hazard Warning . . . . . . . . . . . . . . . . .142
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Floor Console Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Fluid Automatic Transmission . . . . . . . . . . . . . . . 309
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Power Steering . . . . . . . . . . . . . . . . . . . . . . . . 315
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Fog Lamp Light
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Fog Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Forward Collision Alert (FCA) System . . . . . . . . . . . 257 Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . 234, 321
Four-Wheel-Drive
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Heated and Ventilated Seats . . . . . . . . . . . . 56
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Fuel
Additives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Economy, Driving for Better . . . . . . . . . . . 204
Filling a Portable Fuel Container . . . . . . . 268
Filling the Tank . . . . . . . . . . . . . . . . . . . 265, 266
Foreign Countries . . . . . . . . . . . . . . . . . . . . . . 264
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Low Fuel Warning Light . . . . . . . . . . . . . . . . 127
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 264
Recommended . . . . . . . . . . . . . . . . . . . . . . . . . 263
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . . . . 367
Fuses Engine Compartment Fuse Block . . . . . . . 329
Fuses and Circuit Breakers . . . . . . . . . . . . . 329
Instrument Panel Fuse Block . . . . . . 333, 334
G
Garage Door Opener . . . . . . . . . . . . . . . . . . . . . . 135
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Gauges Engine Coolant Temperature . . . . . . . . . . . . 117
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . . 116
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Warning Lights and Indicators . . . . . . . . . . 111
General Information Service and Maintenance . . . . . . . . . . . . . . 384
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Glass Replacement . . . . . . . . . . . . . . . . . . . . . . . 323
Global Positioning System (GPS) . . . . . . . . . 170
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399
Guidance
Problems with the Route . . . . . . . . . . . . . . 170