
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Customer Information 403
GM vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some insurance
companies will not specify aftermarket
collision parts. When purchasing insurance,
we recommend that you ensure that the
vehicle will be repaired with GM original
equipment collision parts. If such insurance
coverage is not available from your current
insurance carrier, consider switching to
another insurance carrier.
If the vehicle is leased, the leasing company
may require you to have insurance that
ensures repairs with Genuine GM Original
Equipment Manufacturer (OEM) parts or
Genuine Manufacturer replacement parts.
Read the lease carefully, as you may be
charged at the end of the lease for poor
quality repairs.
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing see
Roadside
Assistance Program 0399.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle
Choose a reputable repair facility that uses
quality replacement parts. See “Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 069.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the
vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
404 Customer Information
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine/propulsion,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many current and past model
year GM vehicles.To order, call 1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. Eastern Time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency Statement
This vehicle uses license-exempt
transmitters / receivers / systems that
operate on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC) rules and
with Innovation, Science and Economic
Development (ISED) Canada's license-exempt
RSS(s) / RSP-100 / ICES-GEN.
Operation is subject to the following two
conditions:
1. The device may not cause harmful interference. 2. The device must accept any interference
received, including interference that may
cause undesired operation of the device.
Changes or modifications to any of these
systems by other than an authorized service
facility could void authorization to use this
equipment.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying General
Motors.
If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer,
or General Motors.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Index 419
DoorAjar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 24
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Drive Belt Routing, Engine . . . . . . . . . . . . . . . 395
Drive Systems Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 321
Driver Assistance Systems . . . . . . . . . . . . . . . . . . . . 246
Information Center (DIC) . . . . . . . . . . . 128, 130
Mode Control . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Mode Control Light . . . . . . . . . . . . . . . . . . . . 125
Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Driving Assistance Systems . . . . . . . . . . . . . . . . . . . . 257
Better Fuel Economy . . . . . . . . . . . . . . . . . . . 204
Characteristics and Towing Tips . . . . . . . . 268
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Distracted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Hill and Mountain Roads . . . . . . . . . . . . . . 212
If the Vehicle is Stuck . . . . . . . . . . . . . . . . . 214
Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 207
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 207
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 215
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Driving (cont'd)
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Dual Automatic Climate Control System . . . . 197
E
E85 or FlexFuel . . . . . . . . . . . . . . . . . . . . . . . . . . 264
ElectricParking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Parking Brake Light . . . . . . . . . . . . . . . . . . . . 122
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . 297
System Overload . . . . . . . . . . . . . . . . . . . . . . 327
Electrical System Engine Compartment Fuse Block . . . . . . . 329
Fuses and Circuit Breakers . . . . . . . . . . . . . 329
Instrument Panel Fuse Block . . . . . . 333, 334
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Engine
Air Cleaner/Filter . . . . . . . . . . . . . . . . . . . . . . 310
Air Filter Life System . . . . . . . . . . . . . . . . . . 309
Check Light (Malfunction Indicator) . . . . 120
Compartment Overview . . . . . . . . . . . . . . . . 305
Coolant Temperature Gauge . . . . . . . . . . . . 117
Coolant Temperature Warning Light . . . 125 Engine (cont'd)
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . 311
Drive Belt Routing . . . . . . . . . . . . . . . . . . . . . 395
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . 308
Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . . 116
Oil Pressure Light . . . . . . . . . . . . . . . . . . . . . . 126
Overheated Protection
Operating Mode . . . . . . . . . . . . . . . . . . . . . 315
Overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Power Messages . . . . . . . . . . . . . . . . . . . . . . . 135
Running While Parked . . . . . . . . . . . . . . . . . 230
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Equipment, Towing . . . . . . . . . . . . . . . . . . . . . . 276
Event Data Recorders . . . . . . . . . . . . . . . . . . . . 406
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Extended Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . .37
Extended Parking . . . . . . . . . . . . . . . . . . . . . . . . 229
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . 64
Exterior
Cargo Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Lamp Controls . . . . . . . . . . . . . . . . . . . . . . . . . 139
Lamps Off Reminder . . . . . . . . . . . . . . . . . . . . 141
Lighting Battery Saver . . . . . . . . . . . . . . . . . 147

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
422 Index
Lamps (cont'd)Malfunction Indicator (Check
Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Lane Change Alert (LCA) . . . . . . . . . . . . . . . . . . . . . 261
Departure Warning (LDW) . . . . . . . . . . . . . 262
Departure Warning Light . . . . . . . . . . . . . . 124
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . .61
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 92
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Illumination Control . . . . . . . . . . . . . . . . . . . 145
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Lights Airbag Readiness . . . . . . . . . . . . . . . . . . . . . . . 119
Antilock Brake System (ABS)Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Brake System Warning . . . . . . . . . . . . . . . . 122
Charging System . . . . . . . . . . . . . . . . . . . . . . 120 Lights (cont'd)
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Cruise Control Light . . . . . . . . . . . . . . . . . . . . 128
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Driver Mode Control . . . . . . . . . . . . . . . . . . . 125
Electric Parking Brake . . . . . . . . . . . . . . . . . . 122
Electronic Stability Control (ESC), Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Engine Coolant Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Engine Oil Pressure . . . . . . . . . . . . . . . . . . . . 126
Four-Wheel-Drive . . . . . . . . . . . . . . . . . . . . . . 123
Front Fog Lamp . . . . . . . . . . . . . . . . . . . . . . . . 128
Gauges and Indicators . . . . . . . . . . . . . . . . . . 111
High-Beam On . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Hill Descent Control . . . . . . . . . . . . . . . . . . . 123
Lane Departure Warning . . . . . . . . . . . . . . . 124
Low Fuel Warning . . . . . . . . . . . . . . . . . . . . . . 127
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . . 118
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Service Electric Parking Brake . . . . . . . . . . 122
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Traction Control System
(TCS)/Electronic Stability Control
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Traction Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Lock
Steering Column . . . . . . . . . . . . . . . . . . . . . . . . 35
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . 244
Locks Automatic Door . . . . . . . . . . . . . . . . . . . . . . . . . 24
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 24
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . 25
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Low Fuel Warning Light . . . . . . . . . . . . . . . . . . 127
Lower Anchors and Tethers for
Children (LATCH System) . . . . . . . . . . . . . . . . 82
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . . . . .53 Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
Maintenance Schedule . . . . . . . . . . . . . . . . . . . 385
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
Malfunction Indicator Lamp . . . . . . . . . . . . . . 120
Manual Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Index 423
Map Data Updates . . . . . . . . . . . . . . . . . . . . . . . . 171
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
MediaAvoiding Untrusted Devices . . . . . . . . . . . . 158
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Messages Engine Power . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Mirrors Automatic Dimming . . . . . . . . . . . . . . . . . . . . 39
Automatic Dimming Rearview . . . . . . . . . . 41
Blind Spot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Interior Rearview . . . . . . . . . . . . . . . . . . . . . . . 40
Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . 41
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Rear Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Mode Driver Control . . . . . . . . . . . . . . . . . . . . . . . . . 243
Monitor System, Tire Pressure . . . . . . . . . . . 343
Multi-band Antenna . . . . . . . . . . . . . . . . . . . . . .158
Multi-Point Vehicle Inspection (MPVI) . . . . 387N
Navigation Connected Services . . . . . . . . . . . . . . . . . . . . 413
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Using the System . . . . . . . . . . . . . . . . . . . . . . 160
New Vehicle Break-In . . . . . . . . . . . . . . . . . . . . . 221
Noise Control System . . . . . . . . . . . . . . . . . . . . . 321
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Off-Road Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Engine Oil Life System . . . . . . . . . . . . . . . . . 308
Engine Oil Pressure Gauge . . . . . . . . . . . . . . 116
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . 126
Older Children, Restraints . . . . . . . . . . . . . . . . . .75
Online Account . . . . . . . . . . . . . . . . . . . . . . . . . . 398
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407 Additional Information . . . . . . . . . . . . . . . . . 410
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . 409
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . 409 Operating Mode
Overheated Engine Protection . . . . . . . . . 315
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . 315
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . . 313
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 5P
ParkAssist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248, 256
Shifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 228
Parking Brake and P (Park) Mechanism
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Over Things That Burn . . . . . . . . . . . . . . . . . 229
Parking or Backing
Assistance Systems . . . . . . . . . . . . . . . . . . . . 248
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . 119
Compartment Air Filter . . . . . . . . . . . . . . . . 201
Sensing System . . . . . . . . . . . . . . . . . . . . . . . . . 70
Perchlorate Materials Requirements, California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302