
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Driving and Operating 237
With the vehicle moving less than
5 km/h (3 mph) and the transmission in
N (Neutral), attempt the shift again.
Shifting Out of 4
n
1. The vehicle must be stopped or movingless than 5 km/h (3 mph) with the
transmission in N (Neutral) and the
ignition on. It is best for the vehicle to
be moving 1.6 to 3.2 km/h (1 to 2 mph).
2. Press 4
m, AUTO, or 2m. The actual 4x4
shift request is only made after the
button is released. The 4x4 graphic will
remain flashing until the shift request
has completed. A DIC message displays
to indicate the state of the request.
Once the 4x4 shift has completed, the
DIC message disappears, the 4x4 graphic
stops flashing, and the current setting is
indicated.
If vehicle speed is higher when shift
request occurs, a DIC message displays.
Reduce vehicle speed.
If the transmission is not in N (Neutral)
when shift request occurs, DIC messages will
display. The vehicle will allow 20 seconds for
this shift to occur. After this time, a graphic
in the instrument cluster will indicate that
the transfer case is in 4
n.
Caution
Shifting the transmission into gear before
the requested mode indicator light has
stopped flashing could damage the
transfer case.
If the transmission is not shifted into
N (Neutral) or the vehicle has not slowed to
5 km/h (3 mph) within 20 seconds, the
transfer case will remain in its original state.
This will be indicated in the instrument
cluster.
With the vehicle moving less than 5 km/h
(3 mph), and the transmission in N (Neutral),
attempt the shift again.
Shifting Into N (Neutral)
To shift into N (Neutral): 1. Start the vehicle.
2. Shift the transmission to N (Neutral).
3. Shift the transfer case to 2
m.
4. Apply the parking brake and/or brake pedal.
5. Press 2
mfive times in 10 seconds until
the N (Neutral) graphic starts flashing in
the instrument cluster. When the shift is
complete, the graphic stops flashing. If the parking brake and/or brake pedal
is not applied within 20 seconds, the
transfer case will remain in the original
state.
6. If the transmission is not shifted into N (Neutral) or the vehicle has not slowed
to 5 km/h (3 mph) within 20 seconds,
the transfer case will remain in its
original state. This will be indicated in
the instrument cluster.
Shifting Out of N (Neutral)
To shift out of N (Neutral): 1. Turn the ignition on with the engine off. See Ignition Positions (Key Access) 0221
or
Ignition Positions (Keyless Access) 0223.
2. Set the parking brake. See Electric
Parking Brake 0239.
3. Shift the transmission to N (Neutral).
4. Shift the transfer case to 2
m. Transfer
case shifts out of N (Neutral) can only be
made into 2
m. When the shift to 2mis
complete, the graphic in the instrument
cluster will stop flashing. If the transfer
case cannot complete a shift, the graphic
will return to the previously selected
setting.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
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Driving and Operating 243
Noise from the Electronic Brake Control
Module (EBCM) is normal when HDC is
active.
When HDC is activated, the initial HDC
speed is set to the current driving speed.
It can be increased or decreased by pressing
+RES or SET- on the steering wheel, or by
applying the accelerator or brake pedal. This
adjusted speed becomes the new set speed.
HDC will remain enabled between 30 and
60 km/h (19 and 37 mph); however, vehicle
speed cannot be set or maintained in this
range. HDC will automatically disable if the
vehicle speed is above 80 km/h (50 mph) or
above 60 km/h (37 mph) for at least
30 seconds.
5must be pressed again to re-enable HDC.
HDC may disable after an extended period
of use. If this happens, HDC will require
time to cool down. The length of time HDC
remains active depends on road conditions,
grade, set speed, vehicle loading, and
outside temperature.
When enabled, if the vehicle speed is above
30 km/h (19 mph) and below 60 km/h
(37 mph), a DIC message will display.
Driver Mode Control
Driver Mode Control (DMC) allows the driver
to adjust the overall driving experience to
better suit preference by adjusting multiple
systems to fit specific driving needs. Drive
mode availability and affected vehicle
subsystems are dependent upon vehicle trim
level, region, and optional features.
Mode Activation
To activate Tow/Haul Mode turn the knob
counterclockwise. To activate other drive
modes turn the knob clockwise.
Modes:
Normal Mode : Use for normal city and
highway driving to provide a smooth ride.
This setting provides balance between
comfort and handling. This is the standard/
default mode. There is no persistent
indicator in the instrument cluster for
this mode.
6Snow/Ice Mode : Snow/Ice Mode
improves vehicle acceleration on snow and
ice covered roads. When active, Snow/Ice
Mode will adjust acceleration to optimize
traction on slippery surfaces. This can
compromise the acceleration on dry asphalt.
This feature is not intended for use when
the vehicle is stuck in sand, mud, ice, snow,
or gravel. If the vehicle becomes stuck, see If
the Vehicle Is Stuck 0214.
7Off-Road Mode : Use this mode for
off-road recreational driving. Off-Road Mode
should be used to improve driving at
moderate speeds, on grass, gravel, dirt,
unpaved roads, or snow-covered roads. The
accelerator pedal is tuned for off-road use.
This mode modifies pedal mapping,
transmission shift pattern, Antilock Brake

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
250 Driving and Operating
If equipped, the front view camera
also displays when the Park Assist
system detects an object within
30 cm (12 in).
To access this view when in a forward
gear above 12 km/h (8 mph), select
CAMERA on the infotainment display
and select Rear Standard View. The
view will close after 8 seconds and
can be closed early by selecting X,
Home or Back.
2. Front/Rear Top-Down View
Displays a front or rear overhead view
of the vehicle. To view, select Front/
Rear Top-Down View on the
infotainment display when the camera
app is active.
3. Front/Rear side View
Displays a view that shows objects
next to the front or rear sides of the
vehicle. To select, touch Front/Rear
Side View on the infotainment display
when a camera view is active. Touch
the button to toggle between front
and rear camera views. Park Assist and
RCTA overlays are not available when
Front/Rear Side View is active.
4. Hitch View
Displays a zoomed-in view of the hitch
area to assist with aligning the
vehicle’s hitch ball with the trailer
coupler and monitoring the trailer
connection. To view, select Hitch View
on the infotainment display when the
Camera App is active. To access this
view when in a forward gear above
12 km/h (8 mph), select CAMERA on
the infotainment display and select
Hitch View. The view will close after
eight seconds and can be closed early
by selecting X, Home or Back. Shifting
into P (Park) while in this view will
automatically engage the Electric
Parking Brake (EPB).
5. Surround View
Displays an image of the area
surrounding the vehicle. Surround
View is displayed alongside the
currently selected view when below
12 km/h (8 mph). Surround View is
disabled when above 12 km/h (8 mph).
6. Camera App Guidance Lines
The Camera App supports three
possible guidance modes: No
Guidance, Vehicle Guidance and
Trailering Guidance. To changeguidance mode, select the appropriate
guidance icon. Depending on the
guidance mode and view selected,
different guidance lines may appear.
A grayed-out icon indicates that
guidance lines are not available.
Certain views do not support Guidance
lines.
.Standard Guidance Lines are
available in Front/Rear Standard
Views, Front/Rear Top-Down Views
and Surround View when the
vehicle guidance mode is selected.
Standard Guidance Lines show
current and intended vehicle path.
.Hitch Guidance Line is available in
Rear Standard View or Cargo Bed
View when the Trailering Guidance
mode is selected. Hitch Guidance
displays a single centered guidance
line on the infotainment display to
assist with aligning the vehicle’s
hitch with a trailer coupler. Align
the Hitch Guidance Line with the
trailer coupler by continuously
steering the vehicle to keep the
guidance line centered on the
coupler when backing. Park Assist
overlays will not display when the
Hitch Guidance Line is active.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Driving and Operating 251
.Rear Trailer Guidance Lines are
available in the Rear Trailer View
when the Trailering Guidance
mode is selected and the rear
trailer camera calibration has been
successfully completed. Rear Trailer
Guidance Lines show the intended
path (yellow) and the current path
(blue) of the trailer. The current
path guidance lines will converge
with the intended path guidance
lines.
7. Interior Trailer View
Displays a view of the interior of the
trailer. The feature is available when a
trailer is connected. The feature
requires user installation of an
accessory trailer camera on the
interior of the trailer per the accessory
trailer camera installation instructions
(see your dealer for accessory trailer
camera(s) and information). To view,
select Interior Trailer View on the
infotainment display when the Camera
App is active. To access this view
when in a forward gear above
12 km/h (8 mph), select CAMERA on
the infotainment display and select
Interior Trailer View. The view willclose after 8 seconds and can be
closed early by selecting X, Home
or Back.
8. Cargo Bed View/Bed Hitch View
Use the plus and minus icons on the
infotainment display to zoom in
or out.
.Cargo Bed View
Displays a view of the truck bed
and the area behind the vehicle to
assist in cargo or hitch monitoring
or hitching to a fifth wheel or
gooseneck trailer. To view, select
Cargo Bed View on the
infotainment display when the
Camera App is active. To access
this view when in a forward gear
above 12 km/h (8 mph), select
CAMERA on the infotainment
display and select Cargo Bed View.
The view will close after 8 seconds
and can be closed early by
selecting X, Home or Back. When
the Cargo Bed View is selected
when not in Drive the cargo bed
lighting is turned on automatically.
The feature can be enabled or
disabled. To view available settings
from the infotainment screen,
touch Settings > Vehicle >
Collision/Detection Systems.
.Bed Hitch View
Displays a zoomed-in view of the
bed hitch area to assist with
aligning the vehicle’s hitch with
the trailer coupler and monitoring
the trailer connection. To view,
select Bed Hitch View on the
infotainment display when the
Camera App is active. To access
this view when in a forward gear
above 12 km/h (8 mph), select
CAMERA on the infotainment
display and select Bed Hitch View.
The view will close after 8 seconds
and can be closed early by
selecting X, Home or Back. When
the Bed Hitch View is selected
when not in Drive the cargo bed
lighting is turned on automatically.
The feature can be enabled or
disabled. To view available settings
from the infotainment screen,
touch Settings > Vehicle >
Collision/Detection Systems.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
266 Driving and Operating
The capless refueling system does not have
a fuel cap. Fully insert and latch the fill
nozzle, begin fueling.
{Warning
Overfilling the fuel tank by more than
three clicks of a standard fill nozzle may
cause:
.Vehicle performance issues, including
engine stalling and damage to the fuel
system.
.Fuel spills.
.Under certain conditions, fuel fires.Be careful not to spill fuel. Wait five seconds
after you have finished pumping before
removing the fill nozzle. Clean fuel from
painted surfaces as soon as possible. See
Exterior Care
0374. Push the fuel door
closed.
{Warning
If a fire starts while you are refueling, do
not remove the fill nozzle. Shut off the
flow of fuel by shutting off the pump or
by notifying the station attendant. Leave
the area immediately.
Filling the Tank with a Portable Fuel
Container
If the vehicle runs out of fuel and must be
filled from a portable fuel container:
1. Locate the capless funnel adapter.
2. Insert and latch the funnel into the capless fuel system.
{Warning
Attempting to refuel from a portable fuel
container without using the funnel
adapter may cause fuel spillage and
damage the capless fuel system. This
could cause a fire. You or others could be
badly burned and the vehicle could be
damaged.
3. Remove and clean the funnel adapter and return it to the storage location.
Filling the Tank (Chassis Cab and
Box Delete Models)
If the vehicle has a diesel engine, see the
Duramax diesel supplement.
An arrow on the fuel gauge indicates which
side of the vehicle the fuel fill is on. See
Fuel Gauge 0115.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Driving and Operating 267
{Warning
Fuel vapors and fuel fires burn violently
and can cause injury or death.
Follow these guidelines to help avoid
injuries to you and others:
.Read and follow all the instructions on
the fuel pump island.
.Turn off the engine when refueling.
.Keep sparks, flames, and smoking
materials away from fuel.
.Do not leave the fuel pump
unattended.
.Avoid using electronic devices while
refueling.
.Do not re-enter the vehicle while
pumping fuel.
.Keep children away from the fuel
pump and never let children
pump fuel.
.Before touching the fill nozzle, touch a
metallic object to discharge static
electricity from your body.(Continued)
Warning (Continued)
.Fuel can spray out if the fuel cap is
opened too quickly. This spray can
happen if the tank is nearly full, and is
more likely in hot weather. Open the
fuel cap slowly and wait for any hiss
noise to stop, then unscrew the cap all
the way.
Turn the fuel cap counterclockwise to
remove. Fully insert and latch the fill nozzle,
begin fueling. For models with dual fuel
tanks, the fuel gauge shows an average of
both tanks. When refueling, refuel the
primary front tank first, then add fuel to the
auxiliary rear tank.
{Warning
Overfilling the fuel tank by more than
three clicks of a standard fill nozzle may
cause:
.Vehicle performance issues, including
engine stalling and damage to the fuel
system.
.Fuel spills.
.Under certain conditions, fuel fires. Be careful not to spill fuel. Wait five seconds
after you have finished pumping before
removing the fill nozzle. Clean fuel from
painted surfaces as soon as possible. See
Exterior Care
0374. Reinstall the cap by
turning it clockwise until it clicks.
{Warning
If a fire starts while you are refueling, do
not remove the fill nozzle. Shut off the
flow of fuel by shutting off the pump or
by notifying the station attendant. Leave
the area immediately.
Caution
If a new fuel cap is needed, get the right
type of cap from your dealer. The wrong
type of fuel cap may not fit properly,
may turn on the malfunction indicator
lamp, and could damage the fuel system
and emissions system. See Malfunction
Indicator Lamp (Check Engine Light)
0 120.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
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Driving and Operating 269
.Become familiar with, and follow all state
and local laws that apply to trailer
towing. These requirements vary from
state to state.
.State laws may require the use of
extended side view mirrors. If your
visibility is limited or restricted while
towing, install extended side view mirrors
on your vehicle, even if not required.
.Do not tow a trailer during the first
800 km (500 mi) of vehicle use to prevent
damage to the engine, axle, or other
parts.
.Perform the first oil change before heavy
towing.
.Do not drive over 800 km/h (50 mph) and
do not make starts at full throttle during
the first 800 km (500 mi) of trailer
towing.
.Tow in D (Drive). Tow/Haul Mode is
recommended for heavier trailers. See
Tow/Haul Mode0234. If the transmission
downshifts too often, a lower gear may
be selected using Manual Mode. See
Manual Mode 0232.
If equipped, the following driver assistance
features should be turned off when towing
a trailer:
.Park Assist
.Automatic Parking Assist (APA)
.Reverse Automatic Braking (RAB)
If equipped, the following driver assistance
features should be turned to alert or off
when towing a trailer, unless equipped with
Super Cruise:
.Automatic Emergency Braking (AEB)
.Front Pedestrian Braking (FPB)
If equipped with Lane Change Alert (LCA),
the LCA detection zones that extend back
from the side of the vehicle do not move
further back when a trailer is towed. Use
caution while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic Alert
(RCTA), use caution while backing up when
towing a trailer, as the RCTA detection zones
that extend out from the back of the vehicle
do not move further back when a trailer is
towed.
{Warning
To prevent serious injury or death from
carbon monoxide (CO), when towing a
trailer: (Continued)
Warning (Continued)
.Do not drive with the liftgate, trunk/
hatch, or rear-most window open.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to a
setting that brings in only outside air.
See“Climate Control Systems” in the
Index.
For more information about carbon
monoxide, see Engine Exhaust 0229.
Towing a trailer requires experience. The
combination of the vehicle and trailer is
longer and not as responsive as the vehicle
itself. Get used to the handling and braking
of the combination by driving on a level
road surface before driving on public roads.
The trailer structure, the tires, and the
brakes must all be rated to carry the
intended cargo. Inadequate trailer
equipment can cause the combination to
operate in an unexpected or unsafe manner.
Before driving, inspect all trailer hitch parts
and attachments, safety chains, electrical
connectors, lamps, tires, and mirrors. See
Towing Equipment 0276. If the trailer has
electric brakes, start the combination

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Driving and Operating 277
VehicleMaximum Trailer Weight Weight Distributing Hitch Hitch Distribution
2500/3500 Up to 9 080 kg (20,000 lb) Not Required* 25%
*Weight distributing hitch required on vehicles equipped with On/Off Road (OOR) and Mud Terrain (MT) tires with trailers over 10,000 lbs.
1. Front of Vehicle
2. H1/H2 Body to Ground Distance
Towing with Model 2500/3500 Trucks 1. Position the truck so that the trailer is ready to connect. Keep the trailer
detached.
2. Measure the height of the top of the front wheel opening at the fender to the
ground (H1).
3. Attach the vehicle to the trailer. Do not attach weight distribution bars at
this time.
4. Measure the height of the top of the front wheel opening on the fender to
the ground (H2). 5. Install and adjust the tension in the
weight-distributing bars per the
manufacturer’s recommendations so that
the height of the front fender is
approximately H2−[(H2−H1)/4] (1/4 the
difference between the two measured
ride heights, below the secondary ride
height {H2}).
6. Visually inspect the trailer and weight-distributing hitch to ensure that
the manufacturer’s recommendations
have been met.