Note:If your vehicle came with a trailersensor kit, the vehicle will receive an updatethat allows the system to operate with asensor or sticker. If your vehicle did not comewith a trailer sensor kit, your vehicle can besetup using either method, but you need toseparately purchase the trailer sensor kitfrom your authorized dealer. Once yourvehicle is enabled for sticker setup, thedefault setup for new trailers requiresplacement of the sticker. To setup a trailerwith a sensor, install the sensor on the trailerand plug the connector into the connectorin your bumper prior to configuring thetrailer. Trailers that were set up with asensor still require the sensor to function.To change a trailer to use the sticker, deletethe trailer in the system and repeat thetrailer setup with the sticker.
CALIBRATING THE SYSTEM
Calibrating the system requires drivingforward and turning left or right. Follow theinstructions on the touchscreen tocomplete the calibration process.
Note:To calibrate the system, you need anarea where you can safely drive forward andturn left or right. An open parking lot is anideal place to perform the calibration.
Note:Keep the steering wheel straightwhen instructed to by the touchscreen. Ifthe steering wheel is in a turned positionduring this instruction, the calibrationpauses.
Note:During calibration, the systemdetermines the trailer length. The systemsupports trailer lengths of 6–33 ft(1.85–10.05 m) distance from the hitchpoint to the center of the axle or axles. Thesystem is designed to work with drawbarsthat have a license plate to hitch ball centermeasurement of 9–18 in (23–46 cm) wheninstalled. Do not attempt to use drawbarsor trailers that have a length outside of thisrange as the system performance degradesand could cause improper system function.
Note:The touchscreen shows if you aregoing too slow or fast. Calibration pauses ifthe speed is outside the required range of2–9 mph (4–15 km/h).
Note:You need to complete at least a 90°turn, and longer trailers could require a 180°turn. Camera trailer tracking requires thesystem to locate the hitch ball as well asdetermine the trailer length. Some trailerscould require you to drive straight then turnmultiple times before calibration completes.The touchscreen provides instructions andnotifies you when calibration completes.
Note:For best results, do not calibrate thesystem at night when calibrating the systemwith the sticker.
SWITCHING TRAILER
REVERSE GUIDANCE ON AND
OFF
Shift into reverse (R), press the rearcamera button to expand the menu, pressthe trailer icon and use the touchscreen toselect the connected trailer.
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Hitch Angle Graphic
The hitch angle graphic shows a smallrepresentation of your truck and trailer withvisual feedback to help you monitor thetrailer. The graphic shows two differentcolored lines for the trailer hitch angle. Ablack line shows you where your trailer isin relation to your vehicle. The white linerepresents the amount the trailer can turnbased on steering wheel position.
The graphic shows a yellow and red zonefor the hitch angle to warn you of a highangle condition that could require you topull forward to reduce the hitch angle. Theangle limits for each zone vary based onthe trailer length.
The yellow zone indicates you areapproaching the maximum controllabletrailer angle for the system. When thetrailer enters this zone, it is more difficultto reduce the trailer turn when backing up.It may be necessary to put your vehicleback into drive (D) and pull forward to getthe truck and trailer back to an in-lineposition.
The red zone indicates you have exceededthe maximum controllable trailer angle forthe system. Immediately stop reversing.Put your vehicle into drive (D) and pullforward until the trailer is no longer in thered zone.
1.Projected line.
2.Dynamic warning zones.
3.Approaching point of no return zone.
4.Current trailer angle.
5.Projection bar.
6.Approaching trailer jackknife zone
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DescriptionMessage
Displays when the system does not detectthe trailer.If your trailer is setup with a sticker, makesure the rear camera is clean, and thesticker is clearly visible in the camera image.You can also move the trailer forward orbackward to change the trailer position andlighting conditions.If your trailer is setup with a sensor, checkthat the sensor is correctly installed andthe trailer length is within the allowedrange.If this message continues to display, visityour authorized dealer to have your vehiclechecked.
Trailer Reverse Guidance Trailer NotDetected. Refer to Owner's Manual. PressOK to Exit
Displays when your vehicle has not movedafter the trailer sensor is connected orextended operation below 1 mph (1 km/h).Drive forward above 2 mph (3 km/h) toinitialize the system.
Trailer Reverse Guidance Trailer NotDetected Pull Forward to Initialize PressOK to Exit
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TRAILER REVERSE GUIDANCE –FREQUENTLY ASKED QUESTIONS
Why does the trailer not reversestraight?
Verify the sensor is correctly installed.Other factors such as the hitchconnection, road camber, road slopeand trailer suspension could influencehow straight the system can reversethe trailer when the control knob is notturned. You can compensate for thetrailer drifting to the right or left byslowly turning the knob until the traileris following your desired path and thenholding the knob in that position.
Why does the system not detect asensor?
There could be an issue with theconnection, the wiring harness couldbe damaged, you could have multiplesensors connected or the sensor couldbe incorrectly installed. Check that the12-way connector is fully inserted intothe 12-way socket. The red rubber sealis not visible when the connector isfully inserted. Also check that thewiring harness sensor connection isfully inserted at the trailer sensor, andcheck for damaged wiring betweenthe 12-way connector and the trailersensor. Also, check that the sensor isinstalled on a vertical surface with thearrows pointing straight up.
What does it mean if the systemremains on one message for anextended time during calibration whensetting up the system with the sticker?
The camera could need to be cleaned,the sticker could be blocked, thedrawbar could be outside the allowedrange of 4–19 in (10–48 cm) or youcould need to move to a different areato change the lighting and background.Verify the sticker is in the properlocation. See Applying the TrailerReverse Aid Sticker (page 403). Youcan move to a different area or changethe direction you are driving or setupthe system at a different time of day.Some trailers are not compatible withthe sticker and camera system. If theissue persists with the sticker setup,you may choose to setup the trailerwith a sensor.
What does it mean if the system pausesduring calibration?
There could be steering input or trailermovement during the straight driveportion of the calibration process.
What does it mean if the systemremains on one message for anextended time during calibration whensetting up the system with the sensor?
The sensor could be incorrectlyinstalled, the trailer length could beoutside the allowed range or the roadsurface could be too rough or bumpy.
What does it mean if the systemdisplays hold steering steady duringturn?
Part of the calibration process for thesticker setup requires a steady turn. Ifyou are continually moving thesteering wheel during the turn, thisdelays the calibration process. Toenable the calibration process, holdthe steering wheel at the sameposition when turning.
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What does it mean if the systemdisplays that it is not available?
There could be a sub-system that thesystem uses that is not correctlyoperating or there could be a batteryvoltage issue. If the system continuesto display it is not available, visit yourauthorized dealer to have your vehiclechecked.
What does it mean if the systemdisplays that driving is required toinitialize steering?
The steering system needs to learninternal parameters to fully turn on thefeature. Drive your vehicle straightforward above 25 mph (40 km/h) forapproximately 5 minutes. This couldalso occur when your vehicle is new,there is a battery voltage issue or if thesteering system has been serviced.
What does it mean if the system doesnot detect a trailer when configuredwith a sensor?
Verify that the sensor is properlyconnected. See Trailer SensorInstallation (page 403). Repeatcalibration on a different route if youhave verified sensor installation.
What does it mean if the systemrequires you to pull forward toinitialize?
This occurs when the vehicle has notmoved during the current key cycleafter you connect and select the trailerin the touchscreen or you operate thesystem at speeds below 1 mph(1 km/h) for an extended period oftime. Drive forward above 2 mph(3 km/h) and the system indicateswhen it initializes.
What does it mean if the trailer is at itsmaximum angle or the systemdeactivated by trailer angle?
You are at the maximum controllabletrailer angle for the system. Place yourvehicle in drive (D) and pull forward toget the truck and trailer back to anin-line position. If this messageconsistently displays, this couldindicate the sensor is incorrectlyinstalled, the trailer needs to berecalibrated or the drawbar or thetrailer dimensions are outside of thesupported range. The system isdesigned to work with drawbars thathave a license plate to hitch ball centermeasurement of 9–18 in (23–46 cm)when installed. The system is designedto work with trailers that have a hitchpoint to center of the axle or axlesmeasurement of 6–33 ft(1.85–10.05 m). Do not attempt to usedrawbars or trailers that have a lengthoutside of this range as the systemperformance degrades and couldcause improper system function.Check that the correct trailer isselected in the touchscreen. Verify thesensor is installed according to theinstructions included in the sensor kitand check that the drawbar and thetrailer dimensions are within theallowed range. Then, delete the trailerfrom the system and repeat the setupprocess to calibrate the trailer.
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WARNING: Never link two strapstogether with a clevis pin. These heavymetal objects could become projectilesif the strap breaks and can cause seriousinjury or death.
WARNING: Switch the ignition offbefore removing the recovery hook.Failure to do so could result in personalinjury.
WARNING: The recovery hook canbecome hot. Let the recovery hook cooldown before removing it. Failure to doso could result in personal injury.
Your vehicle has frame-mounted frontrecovery hooks.
Note:Do not apply a load to the recoveryhooks that is greater than the gross vehicleweight rating of your vehicle.
Before using recovery hooks:
•Make sure all attaching points aresecure and capable of withstandingthe applied load.
•Do not use chains, cables or tow strapswith metal hook ends.
•Only use recovery straps that have aminimum breaking strength two tothree times the gross vehicle weight ofthe stuck vehicle.
•Make sure the recovery strap is in goodcondition and free of visible cuts, tearsor damage.
•Use a damper device such as a tarp,heavy blanket or piece of carpet, andplace it over the recovery strap to helpabsorb the energy in the event thestrap breaks.
•Make sure the stuck vehicle is notloaded heavier than its gross vehicleweight rating specified on thecertification label.
•Align the tow vehicle and stuck vehiclein a straight line, within 10 degrees.
•Keep bystanders to the sides of thevehicle, at a distance of at least twicethe length of the recovery strap. Thishelps avoid injury from the hazard of arecovery hook or strap breaking, or avehicle lurching into their path.
TRANSPORTING THE VEHICLE
If you need to tow your vehicle, contact aprofessional towing service or yourroadside assistance service provider.
Your manufacturer produces a towingmanual for all authorized tow truckoperators. Have your tow truck operatorrefer to this manual for proper hook-upand towing procedures.
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You should drain water from themodule assembly whenever thewarning light illuminates or amessage appears in the informationdisplay advising you to drain the waterseparator. This occurs when approximately6.76 fl oz (200 ml) of water accumulatesin the module. If you allow the water level
to exceed this level, the water may passthrough to the engine and may cause fuelinjection equipment damage.
Filter Location
Use the tables below to find the locationof your filter.
Pick-up Truck
Filter LocationBox LengthCab Type
Left side of fuel tank.8 ft (2.4 m)Regular.
6.75 ft (2.057 m)SuperCab.
In front of fuel tank.8 ft (2.4 m)
6.75 ft (2.057 m)Super Crew Cab.Left side of fuel tank.8 ft (2.4 m)
Chassis Cab
Filter LocationFuel Tank TypeCab Type
Right side of fuel tank.Single midship fuel tankChassis Cab.
Right side of midship fueltank.Aft axle/midship fuel tanksChassis Cab.
Front of fuel tank.Single aft axle fuel tankChassis Cab.
Draining the Diesel FuelConditioner Module
1.Switch the engine off.
2.Access the underside of your vehicle.
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try to resolve them. A Customer ClaimForm will be mailed that needs to becompleted, signed and returned to the BBBalong with proof of ownership. Uponreceipt, the BBB reviews the claim foreligibility under the Program SummaryGuidelines.
You can get more information bycalling BBB AUTO LINE at1-800-955-5100, or writing to:
BBB AUTO LINE a Division of BBBNational Programs, Inc.1676 International Drive, Suite 550McLean, VA 22102
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Centerat 1-800-392-3673.
For additional information, refer to theBetter Business Bureau website.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
THE MEDIATION AND
ARBITRATION PROGRAM
For vehicles delivered to authorizedCanadian dealers. In those cases whereyou continue to feel that the efforts by Fordof Canada and the authorized dealer toresolve a factory-related vehicle serviceconcern have been unsatisfactory, Ford ofCanada participates in an impartial thirdparty mediation/arbitration programadministered by the Canadian MotorVehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straightforwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
In the CAMVAP program, impartialthird-party arbitrators conduct hearings atmutually convenient times and places inan informal environment. These impartialarbitrators review the positions of theparties, make decisions and, whenappropriate, render awards to resolvedisputes. CAMVAP decisions are fast, fair,and final as the arbitrator’s award isbinding on both you and Ford of Canada.
CAMVAP services are available in allCanadian territories and provinces. Formore information, without charge orobligation, call your CAMVAP ProvincialAdministrator directly at 1-800-207-0685or visit www.camvap.ca.
ORDERING A CANADIAN
FRENCH OWNER'S MANUAL
You can obtain a French owner's manualfrom an authorized dealer or by contactingHelm, LLC at:
HELM, LLC47911 Halyard Drive, Suite 200Plymouth, Michigan 48170Attention: Customer Service
Call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
For additional information, visitwww.helminc.com.
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