2023 FORD MUSTANG MACH E charging

3.Press the center right-hand edge of thecharge port door to close.
Charge Coupler Manual Release
If your vehicle does not unlock the chargecoupler, you can manually release it.
Releasing the charge coupler:
1.Switch off your vehicle.
2.Open the hood.
3.Remove the inner luggagecompartment shields and locate thelow voltage service disconnect. SeeInstalling and Removing theLuggage Compartment Cover (page297).
4.Move the low voltage servicedisconnect to the off position.
5.Locate the manual release mechanism.
6.Between the gap of the hood andwindshield, access the manual releasemechanism and pull the pull ring firmly,perpendicularly towards the center ofyour vehicle. Once pulled, make sureyou do not tangle the pull ring cord asit resets on the next charge session.
7.Remove the charge coupler from thecharge port.
8.Close the low voltage servicedisconnect.
9.Reinstall the inner luggagecompartment shields. See Installingand Removing the LuggageCompartment Cover (page 297).
10.Close the hood.
Note:The next time you plug in to chargeyour vehicle, the locking mechanismre-engages and the pull ring resets.
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SETTING THE CHARGING
SCHEDULE AND
PREFERENCES
You can schedule charging totake advantage of lower-costelectricity rates during off-peakhours if you have signed up for a time ofuse pricing plan with your utility provider.You can also set an upper charge limit foryour battery and a departure time andcabin temperature so your vehicle is readyto go when you are.
Scheduled charging can be set up in theon vehicle display or in the FordPass app.
To view your charge settings:
1.
Press the button on thetouchscreen to open the applicationdrawer.
2.Press Charging.
Charge Settings Screen
Charge status and indicator.A
Estimated vehicle driving range.B
Charging time information.C
High voltage battery state ofcharge.D
Departure and comfort.E
Charging locations.F
Charge Status
Shows the present state of chargingsystem.
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ActionCharge Status
The vehicle is unplugged and will startcharging once plugged in.Will charge when plugged in
The vehicle is unplugged at a location withcharging time preferences enabled. Char-ging is scheduled to start at the timedisplayed based on your settings. You mustplug in prior to the start time shown for thevehicle to begin charging at that time.
Will wait for preferred charging time
The vehicle is plugged in at a location withcharging time preferences enabled. Char-ging starts at the time displayed, which isbased on your charge time settings.
Waiting for preferred charging time
The vehicle is plugged in and charging hasbeen stopped through the FordPass app.Charging stopped
The vehicle is plugged in and charging.Charging
The vehicle is plugged into a DC FastCharge station and charging.Fast charging
The vehicle finished charging to the maxcharge limit setting.Charged
The vehicle is plugged in and charging the12V battery.Charging 12V battery
The vehicle is plugged in and the climatecontrol system is operating according tothe departure and comfort settings.
Conditioning the cabin
The vehicle is plugged in and conditioningthe high voltage battery.Conditioning the battery
The vehicle is plugged in and there is a faultwithin the vehicle charging system. Unplugand plug back in. If the fault is still present,contact your authorized EV certified dealer.
Vehicle charging fault
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ActionCharge Status
The vehicle is plugged in and a fault hasbeen detected with the charge station orcharging cord. Check the charging cord andthe charging station or electrical supply.
Charge station fault
A charging coupler has been plugged intothe vehicle but there is no connection witha charging power source.
Charge station not detected
The vehicle is plugged in and charging hasbeen paused at the charge station.Charge station paused
Charge Status Indicator
Displays when your vehicle is plugged in.
Not charging due to a fault.
Not currently charging.
Charging.
Waiting to charge based oncharge time settings.
Charging Time Information
When charging, the start and estimatedend time displays. When fast charging, theend time is replaced with the estimatedtime at 80% charge until the chargereaches 80%, then the estimated time at100% charge is displayed.
When your vehicle is at a saved charginglocation and not plugged in, the start andend times display based on knowncharging infrastructure.
Note:Charging time information isestimated. Certain conditions could resultin longer charging times. See ChargingYour Vehicle (page 168).
High Voltage Battery State of Charge
Displays the remaining charge percentagewith 100% representing the total amountof energy you can get from an externalcharge.
Estimated Vehicle Driving Range
Displays the estimated distance the vehiclecan travel with the present high voltagebattery charge level. See Vehicle RangeDisplay (page 127).
Charging Locations
Press the edit button to setpreferred charge times for aspecific charging location.
Your vehicle prioritizes charging based onyour preferred time settings. You can settwo preferred charging time windows forweekdays and two for weekends. Thisfeature allows you to take advantage ofelectric utility rate plans that offer lowerpricing during certain times of day. Contactyour utility company to see what plans areavailable.
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Note:Your vehicle will charge during yourpreferred time windows. Charging outsidethese windows only occurs when additionalcharging time is needed to reach themaximum charge level set for this locationby your next departure time. In this case, thevehicle will typically begin charging rightaway after plugging in.
Note:You can also access this featureusing the FordPass app.
Departure and Comfort
Press the edit button fordeparture and comfort settings.
Setting departure times allows you tocontrol charging schedules and warm orcool your cabin and the high voltagebattery when your vehicle is plugged in, soyour vehicle is ready to drive when you are.By setting a departure time, your vehiclecan use your charge time settings tominimize your electricity costs but stillprioritize finishing charging before yourscheduled departure. The calendar viewallows you to program two departure timesper day for each day of the week.
Note:By using energy from your chargingsource while plugged in, batterytemperature can be managed for bestdriving performance and less energy will beneeded for heating or cooling of the cabinat the start of your drive. This helpsmaximize your driving range.
Note:You can also access this featureusing the FordPass app.
Additional information and settings aredisplayed on the charge settings screenonce charging locations and departure andcomfort have been set up.
Charging location name.A
Next departure time.B
Cabin comfort level.C
Charging Location Name
Displays when your vehicle is at a savedcharging location.
Next Departure Time and CabinComfort Level
Displays the next departure time andassociated cabin comfort setting.
On/Off Switch for Charging Locations
This switch is visible when your vehicle isat a saved charging location. Use thisswitch to turn your settings off and on forthis location only. Switching off for thislocation does not delete your settings,however, you must switch back on tore-enable them.
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On/Off Switch for Departure andComfort
This switch is visible when you have atleast one departure time set. Use thisswitch to turn all departure times off andon. Switching off departure and comfortdoes not delete your settings, however,you must switch back on to re-enablethem.
Charging Location Setup
Follow these steps to set time and chargelevel preferences for a charging location.
Press the edit button forcharging locations on the chargesettings screen.
1.Select an address from the list ofrecent charge locations. If thepreviously saved charge locations arenot listed, then you must first selectadd new location. You can also editsettings for previously saved locations.
2.Confirm that this is the location youwant to save with the help of the mapview. Edit the location name if desiredand set a maximum charge level. Pressnext.
Note:Charging will stop when your vehiclereaches the maximum charge level setting.
3.Set preferred charging times forweekday and/or weekend by pressingand dragging along the 24 hour timewheel. You can set up to two blocks oftime (charge windows). Press nextonce you have your desired timesettings for weekday and weekend.
Note:Selecting all or none of the 24 hoursresults in any time of day given equal priorityfor charging.
4.The summary screen displays yoursettings for this location. Press save orpress the left arrow to go back andchange your settings. Whenever yourvehicle is at a saved charging location,the charge settings screen displays thelocation name, and the charging timesare based on your preferred timesettings for that location plus the nextdeparture time.
Note:Reaching your max charge level byyour next departure time is always thepriority. When charge times are set, chargingoutside your preferred charging timewindows could be necessary in order tofinish by your next departure time. In thiscase, the vehicle will typically begin chargingright away after plugging in.
Departure and Comfort Setup
Follow these steps to set departure timesand cabin comfort level.
1.Press the edit button for departure andcomfort on the charge settings screen.
2.Select a time for each day of the weekyou want your settings to apply. Selectthe hour and minutes as well as yourdesired comfort level. Your selecteddays/times now display your departureand comfort settings. Press Save toapply your settings. The next departuredisplay on the charge settings screenwill update appropriately.
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Note:Save your departure settings beforeselecting additional days/times. Theprocess must be repeated in order to addadditional unique departure times andcomfort levels.
Note:Cabin conditioning comfort level mayvary depending on if you plug into a normalhousehold outlet or a higher power outletor charging station. The power available forconditioning is limited to the chargingstation power available. At low ambienttemperatures and low charge power, asmall amount of high voltage battery powerin addition to the charging power could beused to heat the cabin.
Note:The departure and comfort settingscan also be accessed through the separatevehicle settings departure and comfortbutton. Press the edit button from thisscreen to begin the settings process outlinedabove.
USING FORDPASS AND
CHARGING
The FordPass app allows you to do thefollowing:
•Monitor and manage your vehicle'scharging, including charge schedulesand preferences.
•Locate a charger and activate a chargeron the BlueOval Charging Network.
•Plan a trip and charging options alongyour route.
•Check charging station plug availability.
•Initiate a charge session automaticallyat Plug and Charge capable chargestations.
•Control your Ford Connected ChargeStation remotely.
•Override charge preferences andstarting and stopping charging.
For more information, visitwww.owner.ford.com.
CHARGING YOUR VEHICLE
HINTS
Use AC charging when possible andminimize the use of DC charging. It helpsto preserve your high voltage battery'sefficiency and lifespan.
We recommend ending DC charges at80% state of charge.
Note:The system could reduce DC fastcharging rate to preserve the battery. Thisis based on battery temperature, batterystate of charge and battery health.
In cold temperatures, you may notice thatDC charging takes longer when theambient temperature drops below 50°F(10°C). Shutting off climate control orreducing climate control temperature andfan settings for the first 10 to 15 minutes ofDC charging allows the battery to warmup and improve the charging rate.
Note:When the temperature is belowfreezing, fully turning off cabin heat for thefirst 10 to 15 minutes of DC charging couldsignificantly improve the charging rate.
When AC charging, keep your vehicleplugged in when outside temperatures arevery high or low. This enables the systemto maintain the high voltage battery forbest performance.
CHARGING YOUR VEHICLE –
TROUBLESHOOTING
CHARGING YOUR VEHICLE –WARNING LAMPS
Plugged into charger.
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CHARGING YOUR VEHICLE – INFORMATION MESSAGES
ActionMessage
Your vehicle needs confirmation it is unplugged beforeallowing a start. You must make sure your vehicle is unpluggedand you respond to the message promptly before startingyour vehicle.
Vehicle Plugged In ? YesNo
Indicates that HV battery can no longer support the 12Vbattery. Plug In your vehicle to charge the high voltage batteryand maintain the 12V battery at a healthy state.
Plug in to Maintain 12VBattery
The vehicle is plugged in and a fault has been detected withthe charge station or charging cord. Please check the chargingcord and the charging station or electrical supply.
Charge Station Fault SeeManual
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