2023 FORD MUSTANG MACH E key

REPLACING A LOST KEY OR
REMOTE CONTROL
You can purchase replacement keys orremote controls from an authorized dealer.Authorized dealers can program remotecontrols for your vehicle.
PROGRAMMING THE REMOTE
CONTROL
Contact an authorized dealer to programremote controls for your vehicle.
KEYS AND REMOTE CONTROLS – TROUBLESHOOTING
KEYS AND REMOTE CONTROLS – INFORMATION MESSAGES
ActionMessage
Replace remote control battery.Key Battery Low ReplaceSoon
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WHAT IS PHONE AS A KEY
Phone as a Key with Walk Away Locking
Phone as a Key allows you to use yourphone in place of a passive key.
You can use your phone for the followingfunctions:
•Remote locking and unlocking.
•Passive entry and exit.
•Passive start and drive the vehicle.
•Remote start.
•Memory function recall.
PHONE AS A KEY
LIMITATIONS
Limitations can vary based on the makeand model of your phone, phone locationand physical obstructions.
The following items could impact Phoneas a Key performance or preventfunctionality in some cases:
•The typical operating range for Phoneas a Key is 131 ft (40 m).
•Your Bluetooth® connection is notenabled, is disrupted, or out of range.
•Your Phone as a Key is not active orenabled on at least one phone.
•Your vehicle battery has depleted.
•Your phone battery has depleted.
•Interference from other devices usingradio frequencies or physicalobstructions.
•Your phone is too close to metalobjects or other electronic devices.
Note:Do not leave a duplicate coded keyin the vehicle. Always take your keys andphone and lock all doors when leaving thevehicle.
PROGRAMMING YOUR PHONE
To program your smartphone as phone asa key:
1.Visit your device's app store todownload the FordPass app.
2.Create a new account or sign-in to anexisting account on the FordPass app.
3.Add the vehicle identification numberto your account and follow theprompts in the FordPass app tocomplete the Sync ConnectAuthorization process.
4.After the authorization is complete, youcan set up phone as a key following theprompts in the FordPass app.
5.After phone as a key is set up, you canset up the backup start passcode byfollowing the prompts on yourtouchscreen.
Note:Keep your new backup startpasscode with you in case of an emergency.
Resetting Phone as a Key
1.
Press the button on thetouchscreen.
2.Press General.
3.Press Reset.
4.Press the app connect reset option.
5.Press Reset All.
6.Confirm you would like to continue witherasing all phone as a key settings, keysand backup start passcodes.
7.Press Continue.
8.Confirm you are aware you arede-authorizing all authorized users andFordPass Connect settings.
9.Press Continue.
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USING THE VALET MODE
Classic Valet Mode
Enabling Valet Mode
Make sure the remote control is in yourvehicle.
1.
Press the profile button onthe touchscreen.
Note:The button image may vary when aprofile is selected.
2.Press Valet Mode.
3.Enter a four digit code to lock thetouchscreen.
4.Re-enter the same four digit code tocomplete enabling valet mode.
Disabling Valet Mode
1.Press Exit Valet Mode.
2.Enter your four digit code to disablevalet mode and unlock yourtouchscreen.
Enhanced Valet Mode
Enabling Valet Mode
Have your backup start passcodecompletely set up before using valet mode.See Programming Your Phone (page72).
Note:If your vehicle detects a remotecontrol, the system defaults to classic valetmode.
1.
Press the profile button onthe touchscreen.
Note:The button image may vary when aprofile is selected.
2.Press Valet Mode.
Note:If the system detects a valid phoneas a key, a valet passcode displays in boththe touchscreen and mobile app.
Note:If the system does not detect a validphone as a key, it prompts you to enter yourbackup start passcode on the touchscreen.Once validated, a valet passcode displayson the touchscreen.
3.Provide the valet the first five digits ofthe valet passcode to enter on thekeyless entry keypad to unlock yourvehicle.
4.Provide the valet the eight-digit valetpasscode to enter on the touchscreento start and drive your vehicle.
Disabling Valet Mode
1.Press Exit Valet Mode.
Note:If the system detects an authorizedphone as a key, valet mode disables.
Note:If the system does not detect a validphone as a key, it prompts you to enter yourbackup start passcode. Once validated,valet mode disables.
USING THE BACKUP START
PASSCODE
Make sure you have phone as a key activeon at least one phone to use a previouslycreated backup start passcode. SeeConnecting Your Phone (page 393).
1.Press the brake pedal and the pushbutton start. If the system does notdetect a valid phone as a key or remotecontrol, a message appears on thetouchscreen and prompts you for yourbackup start passcode.
Note:The touchscreen times out after 30seconds with no interaction.
Note:If the backup start passcode screendoes not appear, press the brake pedal andpush button start again.
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2.Use the touchscreen to enter yourbackup start passcode.
3.After entering your passcode, pressreturn within 30 seconds.
4.Once the system validates the backupstart passcode, a message alerts youto start your vehicle.
5.Press the brake pedal and the pushbutton start within 20 seconds to startthe vehicle.
6.If your vehicle does not start, repeatsteps 1-5.
System Lockout
The system locks after five combinedincorrect attempts of the following:
•Entering a backup start passcode.
•Resetting a current passcode.
•Entering a valet mode passcode.
Note:The system remains locked for fiveminutes. After five minutes the systemallows codes to be entered again.
PHONE AS A KEY –
TROUBLESHOOTING
PHONE AS A KEY – FREQUENTLYASKED QUESTIONS
How can I tell if my vehicle hasphone as a key?
•The touchscreen shows the phone asa key reset option.
•A control button appears on the homescreen of the FordPass app if you haveregistered your vehicle through theFordPass app.
What happens if I cannot unlockthe vehicle with phone as a key?
•Attempt to move your phone closer tothe vehicle.
•Check that the FordPass app is stillrunning and that the phone as a keycontrol screen shows connected. If thephone is connected, attempt to pressthe remote unlock button in theFordPass app. If the phone is notconnected or the remote unlock buttondoes not work in the FordPass app,attempt to force close and restart theapp.
Why do I get a No Key Detectedmessage in the instrument clusterdisplay when I am using phone asa key and my phone is in the car?
•Your phone’s Bluetooth connection hasbeen disrupted or is not connected. Tryreconnecting your phone's Bluetoothconnection.
•Move the phone closer to the center ofthe vehicle near the cup holder orcenter console.
•Verify your phone as a key is still active,enabled and has not been revoked.
What do I do if my phone is lost,damaged or the battery hasdepleted?
•Use the backup start passcode thatyou created. See Using the BackupStart Passcode (page 73).
How many phones can I use forphone as a key?
•You can program and activate up tofour phones with phone as a key to yourvehicle.
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How does a valet drive my car if Ionly use my phone as a key?
•Have the valet use the temporary valetpasscode that you created. See Usingthe Valet Mode (page 73).
I uninstalled my FordPass app andreinstalled it. Why am I not able toget a new phone as a key?
•Remove the phone as a key that waspreviously associated with your phone.
•Reset phone as a key from your vehicle,and then request a new phone as a key.See Programming Your Phone (page72).
Why can I not remotely start thevehicle with my phone as a key?
•Using the FordPass app, verify yourphone as a key setup is complete andenabled via Bluetooth connection onat least one phone. If Bluetooth hasconnected but phone as a key setup isnot complete, complete the setup ofyour phone as a key as prompted fromthe FordPass app. See ProgrammingYour Phone (page 72).
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WHAT IS MYKEY
MyKey allows you to program keys withrestricted driving modes to promote gooddriving habits.
You can program the restrictions to all keysexcept one. Any keys that you did notprogram are administrator keys or adminkeys.
Note:Every MyKey receives the samerestrictions and settings. You cannotprogram them individually.
MYKEY SETTINGS
NON-CONFIGURABLE MYKEYSETTINGS
Seatbelt Reminder or Belt-Minder™
MyKey mutes the audio system until thefront seat passengers buckle the front seatbelts.
Note:If your vehicle includes an AM/FMradio or a very basic audio system, the radiomay not mute.
Satellite Radio (If Equipped)
Some satellite radio channels haverestricted access to adult radio content.
Early Low Fuel
The low fuel level warning lamp turns onearlier.
Driving and Parking Aids
You cannot configure settings for parkingaids, blind spot information system, andcross traffic alert. These systems turn onwhen the vehicle turns on, and you cannotswitch them off with a MyKey.
You cannot configure settings forpre-collision assist and lane keeping. Thesesystems turn on when the vehicle turns on.
A new destination in the navigation systemcan only be set using voice commandswhen using a MyKey, and with your vehiclemoving.
Note:MyKey drivers may be able to switchthe lane keeping assist off, but this featureturns back on automatically with every newkey cycle.
CONFIGURABLE MYKEYSETTINGS
You can configure the following settingsafter creating a MyKey. See Creating aMyKey (page 77).
Speed Limit
WARNING: Do not set MyKeymaximum speed limit to a limit that willprevent the driver from maintaining asafe speed considering posted speedlimits and prevailing road conditions. Thedriver is always responsible to drive inaccordance with local laws andprevailing conditions. Failure to do socould result in accident or injury.
You can set a speed limit for your vehicle.Warning messages appear on thetouchscreen and a tone sounds if yourvehicle reaches the set speed. You cannotoverride the set speed when using a MyKey.
Speed Minder
You can set a speed reminder for yourvehicle. Warning messages appear on thetouchscreen and a tone sounds if yourvehicle exceeds the set speed.
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Audio System Volume Limit
The audio system maximum volumereduces. A message appears on thetouchscreen if you attempt to exceed thevolume limit. Automatic volume controlturns off.
911 Assist
If you set 911 assist to always on, youcannot switch it off with a MyKey.
Do Not Disturb
If you set do not disturb to always on, youcannot switch it off with a MyKey.
Note:If a phone is connected using AppleCarPlay or Android Auto while driving witha MyKey, the driver can receive phone callsand text messages even if the do not disturbrestriction is on. And if the vehicle comeswith satellite radio, there is no restriction onthe adult content.
Traction and Stability Control
If you set traction control or stabilitycontrol to always on, you cannot switch itoff with a MyKey.
CREATING A MYKEY
Note:You can use these instructions tocreate a MyKey for either a passive key or amobile device.
1.Raise the center console storagecompartment lid.
2.Remove the key blade from the remotecontrol and place the remote controlin the position shown.
3.Switch the ignition on using the key youwant to create as MyKey.
4.
Press the button on thetouchscreen.
5.Press Vehicle.
6.Press MyKey.
7.Press Create MyKey or Create MyKeyMobile Device.
8.Press Yes.
9.Switch the ignition off.
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Note:You successfully created a MyKey.We recommend that you label this key soyou can distinguish it from the admin keys.
Note:You can use both a passive key anda mobile device as a MyKey. You must havea second passive key and create it as aMyKey.
Note:The programmed restrictions applywhen you switch the vehicle off, open andclose the driver door and restart your vehiclewith the passive key or mobile device.
PROGRAMMING A MYKEY
You can program any remote control tobecome a restricted MyKey, but you mustleave one unmodified as an admin key.
1.Switch the vehicle on using an adminkey.
2.
Press the button on thetouchscreen.
3.Press Vehicle.
4.Press MyKey.
5.Select and configure the settings.
CLEARING ALL MYKEYS
When you clear all MyKeys, you remove allrestrictions and return all MyKeys to theiroriginal admin key status.
1.
Press the button on thetouchscreen.
2.Press Vehicle.
3.Press MyKey.
4.Press Clear All MyKeys.
5.Press Yes.
CHECKING MYKEY SYSTEM
STATUS
You can find information about thedistance traveled using a MyKey, and thenumber of admin keys and MyKeys createdfor your vehicle.
1.Switch the vehicle on.
2.
Press the button on thetouchscreen.
3.Press Vehicle.
4.Press MyKey.
5.Press MyKey Information.
USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with unapproved,aftermarket remote start systems. If youchoose to install a remote start system,see an authorized dealer for an approvedremote start system.
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