Customizing the Instrument ClusterDisplay - Vehicles With: 6.5 InchScreen...........................................................116
Personalized Settings..................................117
Fuel Economy Display - Gasoline...........118
Fuel Economy Display - Hybrid ElectricVehicle (HEV)............................................118
EV Coach - Hybrid Electric Vehicle (HEV)..........................................................................118
Brake Coach - Hybrid Electric Vehicle(HEV)............................................................119
Trip Summary - Hybrid Electric Vehicle(HEV)............................................................119
Trip Computer
Accessing the Trip Computer - VehiclesWith: 4.2 Inch Screen.............................120
Accessing the Trip Computer - VehiclesWith: 6.5 Inch Screen.............................120
Resetting the Trip Computer...................120
Resetting the Individual Trip Values -Vehicles With: 4.2 Inch Screen...........120
Configuring the Trip Computer - VehiclesWith: 4.2 Inch Screen.............................120
Trip Data.........................................................120
Remote Start
What Is Remote Start................................122
Remote Start Precautions........................122
Remote Start Limitations.........................122
Enabling Remote Start..............................122
Remotely Starting and Stopping theVehicle..........................................................122
Extending the Remote Start Duration.........................................................................122
Remote Start Remote Control Indicators.........................................................................123
Remote Start Settings...............................123
Climate Control - VehiclesWith: Dual AutomaticTemperature Control(DATC)
Identifying the Climate Control Unit.....125
Switching Climate Control On and Off.........................................................................125
Switching Recirculated Air On and Off.........................................................................125
Switching Air Conditioning On and Off.........................................................................125
Switching Maximum Defrost On and Off.........................................................................125
Switching Maximum Cooling On and Off.........................................................................125
Switching the Heated Wiper Park On andOff.................................................................125
Setting the Blower Motor Speed...........126
Switching the Heated Mirrors On and Off.........................................................................126
Setting the Temperature..........................126
Directing the Flow of Air............................126
Auto Mode......................................................126
Climate Control Hints................................128
Climate Control - VehiclesWith: Electronic AutomaticTemperature Control(EATC)
Identifying the Climate Control Unit.....130
Switching Climate Control On and Off.........................................................................130
Switching Recirculated Air On and Off.........................................................................130
Switching Air Conditioning On and Off.........................................................................130
Switching Maximum Defrost On and Off.........................................................................130
Switching Maximum Cooling On and Off.........................................................................130
Switching the Heated Wiper Park On andOff.................................................................130
Setting the Blower Motor Speed............131
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Cross Traffic Alert
What Is Cross Traffic Alert......................244
How Does Cross Traffic Alert Work......244
Cross Traffic Alert Precautions..............244
Cross Traffic Alert Limitations...............244
Switching Cross Traffic Alert On and Off........................................................................244
Locating the Cross Traffic Alert Sensors........................................................................245
Cross Traffic Alert Indicators..................245
Cross Traffic Alert – Troubleshooting........................................................................246
Pre-Collision Assist
What Is Pre-Collision Assist....................247
How Does Pre-Collision Assist Work........................................................................247
Pre-Collision Assist Precautions...........247
Pre-Collision Assist Limitations............248
Switching Pre-Collision Assist On andOff................................................................248
Locating the Pre-Collision Assist Sensors........................................................................249
Distance Indication....................................249
Distance Alert................................................251
Automatic Emergency Braking...............251
Evasive Steering Assist.............................252
Pre-Collision Assist – Troubleshooting........................................................................253
Driver Alert
What Is Driver Alert....................................255
How Does Driver Alert Work...................255
Driver Alert Precautions...........................255
Driver Alert Limitations.............................255
Switching Driver Alert On and Off........256
Driver Alert Indicators...............................256
Driver Alert – Troubleshooting..............256
Load Carrying
Load Carrying Precautions......................257
Using a Slide-In Camper..........................258
Locating the Safety ComplianceCertification Labels...............................258
What Is the Gross Axle Weight Rating........................................................................258
What Is the Gross Vehicle Weight Rating........................................................................258
What Is the Gross Combined WeightRating..........................................................258
Calculating Payload...................................259
Calculating the Load Limit......................259
Pickup Bed
Pickup Bed Precautions...........................262
Pickup Bed Anchor Points.......................262
Tailgate Anchor Points.............................263
Pickup Bed Slots........................................264
Connecting a Trailer
Connecting a Trailer Precautions.........265
Connecting a Trailer...................................265
Towing a Trailer
Towing a Trailer Precautions..................267
Trailer Brake Precautions.........................267
Towing a Trailer Limitations...................268
Loading Your Trailer...................................268
Trailer Towing Hints...................................268
Launching or Retrieving a Boat orPersonal Watercraft..............................269
Towing Weights and Dimensions.........270
Integrated Trailer BrakeController
What Is the Integrated Trailer BrakeController...................................................272
Integrated Trailer Brake ControllerPrecautions...............................................272
Using the Integrated Trailer BrakeController...................................................272
Adjusting the Integrated Trailer BrakeController Mode......................................274
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Connected Vehicle – Troubleshooting -Vehicles With: Modem..........................378
Connected Vehicle – Troubleshooting -Vehicles With: SYNC 3/SYNC 2.5......379
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot..........381
Changing the Vehicle Wi-Fi HotspotName or Password.................................381
Vehicle Wi-Fi Hotspot – Troubleshooting........................................................................382
Audio System - VehiclesWithout: SYNC 3
General Information..................................383
Audio Unit......................................................383
AM/FM Radio...............................................384
Connecting a Bluetooth® Device.........385
Streaming Bluetooth Audio...................386
Playing Media From a USB Device.......387
USB Port.........................................................387
Apps................................................................388
Using Voice Recognition..........................390
Audio System – Troubleshooting..........391
Audio System - Vehicles With:SYNC 3
Audio System Precautions......................392
Switching the Audio Unit On and Off........................................................................392
Selecting the Audio Source....................392
Playing or Pausing the Audio Source........................................................................392
Adjusting the Volume................................392
Switching Shuffle Mode On and Off........................................................................392
Switching Repeat Mode On and Off........................................................................392
Setting a Memory Preset.........................393
Muting the Audio........................................393
Adjusting the Sound Settings................393
Setting the Clock and Date.....................393
AM/FM Radio...............................................394
Digital Radio.................................................395
Satellite Radio.............................................396
Audio System – Troubleshooting.........397
SYNC™ 3
General Information...................................401
Using Voice Recognition..........................403
Entertainment..............................................410
Phone.............................................................420
Navigation.....................................................422
Electric Vehicle Information....................427
Apps................................................................428
Settings..........................................................430
SYNC™ 3 Troubleshooting.....................432
Vehicle Software Updates -Vehicles Without: SYNC 3
Vehicle Software Updates......................445
Accessories
Accessories...................................................446
12V Pre-Wired Connections
What are the 12V Pre-Wired Connections........................................................................447
12V Pre-Wired Connections Precautions........................................................................447
Locating the 12V Pre-Wired Connections........................................................................447
Ford Protect
What Is Ford Protect.................................448
Scheduled Maintenance
General Maintenance Information......450
Normal Scheduled Maintenance.........453
Special Operating Conditions ScheduledMaintenance............................................456
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ABOUT THIS MANUAL
Thank you for choosing Ford. Werecommend that you take some time toget to know your vehicle by reading thismanual. The more that you know aboutyour vehicle, the greater the safety andpleasure you will get from driving it.
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Yourprimary responsibility is the safeoperation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Note: This manual describes productfeatures and options available throughoutthe range of available models, sometimeseven before they are generally available. Itmay describe options not fitted to thevehicle you have purchased.
Note: Some of the illustrations in thismanual may show features as used indifferent models, so may appear differentto you on your vehicle.
Note: Always use and operate your vehiclein line with all applicable laws andregulations.
Note: Pass on this manual when sellingyour vehicle. It is an integral part of yourvehicle.
This manual may qualify the location of acomponent as left-hand side or right-handside. The side is determined when facingforward in the seat.
Right-hand side.A
Left-hand side.B
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered by your New Vehicle LimitedWarranty, see your warranty guide that isavailable online. For more information,refer to our website and download yourcopy of the warranty guide.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNING: You risk death orserious injury to yourself and others if youdo not follow the instruction highlightedby the warning symbol. Failure to followthe specific warnings and instructionscould result in personal injury.
WARNING: NEVER use a rearwardfacing child restraint on a seat protectedby an ACTIVE AIRBAG in front of it,DEATH or SERIOUS INJURY to the CHILDcan occur.
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Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (for example name, gender,age, and crash location) is recorded.However, parties, such as law enforcement,could combine the event data recorder datawith the type of personally identifying dataroutinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the event datarecorder is needed. In addition to thevehicle manufacturer, other parties, suchas law enforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the eventdata recorder.
SETTINGS DATA
Your vehicle has electronic control unitsthat have the ability to store data basedon your personalized settings. The data isstored locally in the vehicle or on devicesthat you connect to it, for example, a USBdrive or digital music player. You can deletesome of this data and also choose whetherto share it through the services to whichyou subscribe. See Settings (page 430).
Comfort and Convenience Data
Data recorded includes, for example:
•Seat and steering wheel position.
•Climate control settings.
•Radio presets.
Entertainment Data
Data recorded includes, for example:
•Music, videos or album art.
•Contacts and corresponding addressbook entries.
•Navigation destinations.
CONNECTED VEHICLE DATA
The modem has a SIM. Themodem was enabled when yourvehicle was built and periodicallysends messages to stay connected to thecell phone network, receive automaticsoftware updates and send vehicle-relatedinformation to us, for example diagnosticinformation. These messages couldinclude information that identifies yourvehicle, the SIM and the electronic serialnumber of the modem. Cell phone networkservice providers could have access toadditional information, for example cellphone network tower identification. Foradditional information about our privacypolicy, visit www.FordConnected.com orrefer to your local Ford website.
Note:The modem continues to send thisinformation unless you disable the modemor stop the modem from sharing vehicledata by changing the modem settings. SeeConnected Vehicle (page 377).
Note:The service can be unavailable orinterrupted for a number of reasons, forexample environmental or topographicalconditions and data plan coverage.
Note:To find out if your vehicle has amodem, visit www.FordConnected.com.
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WARNING: Do not allow apassenger to hold a child on their lapwhen your vehicle is moving. Failure tofollow this instruction could result inpersonal injury or death in the event of asudden stop or crash.
WARNING: Do not use pillows,books or towels to boost your child'sheight. Failure to follow this instructioncould result in personal injury or death.
WARNING: Properly secure childrestraints or booster seats when they arenot in use. They could become projectilesin a sudden stop or crash. Failure tofollow this instruction could result inpersonal injury or death.
WARNING: Do not put the shouldersection of the seatbelt or allow the childto put the shoulder section of theseatbelt under their arm or behind theirback. Failure to follow this instructioncould reduce the effectiveness of theseatbelt and increase the risk of injury ordeath in a crash.
WARNING: Do not leave childrenor pets unattended in your vehicle.Failure to follow this instruction couldresult in personal injury or death.
When installing a child restraint withseatbelts:
•Place the vehicle seat in the uprightposition before you install the childrestraint.
•Use the correct seatbelt buckle for thatseating position.
•Insert the belt tongue into the buckle.Make sure the tongue is securelyfastened in the buckle.
•Keep the buckle release buttonpointing up and away from the childrestraint, with the tongue between thechild restraint and the release button,to prevent accidental unbuckling.
•Put the seatbelt in the automaticlocking mode.
CHILD RESTRAINT ANCHOR
POINTS
WHAT ARE THE CHILD RESTRAINTANCHOR POINTS
Anchor points allow you to quickly andsafely install a child restraint.
LOCATING THE CHILD RESTRAINTLOWER ANCHOR POINTS
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7.Try to pull the belt out of the retractorto make sure the retractor is in theautomatic locking mode. You shouldnot be able to pull more belt out. If theretractor did not lock, unbuckle the beltand repeat Steps 5 and 6.
8.Remove remaining slack from the belt.Force the seat down with extra weight,for example, by pressing down orkneeling on the child restraint whilepulling up on the shoulder belt in orderto force slack from the belt. This isnecessary to remove the remainingslack that exists once you add the extraweight of the child to the child restraint.It also helps to achieve the propersnugness of the child restraint to yourvehicle. Sometimes, a slight leantoward the buckle will provide extrahelp to remove remaining slack fromthe belt.
9.If the child restraint has a tether strap,attach it.
10.Before placing the child in the seat,forcibly move the seat forward andback to make sure the seat is securelyheld in place. To check this, grab theseat at the belt path and attempt tomove it side to side and forward andback. There should be no more than1 in (2.5 cm) of movement.
We recommend checking with a NHTSACertified Child Passenger SafetyTechnician to make certain the childrestraint is properly installed. In Canada,check with Transport Canada for referralto a Child Car Seat Clinic.
USING LOWER ANCHORS ANDTETHERS FOR CHILDREN
WARNING: Do not attach two childsafety restraints to the same anchor. Ina crash, one anchor may not be strongenough to hold two child safety restraintattachments and may break, causingserious injury or death.
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Seatbelt fastened.A
Seatbelt not fastened.B
Seatbelt recently unfastened.C
Fault.D
SEATBELT REMINDER AUDIBLEWARNINGS
A warning tone sounds if you do not fastenyour seatbelt when you switch the ignitionon. The tone switches off when you fastenyour seatbelt or about one minute elapses.
When the initial warning expires for thedriver, more warnings are provided for thedriver and front passenger. This warningtone sounds if you or your front passengerdo not fasten the seatbelt buckle and thevehicle speed exceeds 6 mph (10 km/h).
This tone also sounds if an occupantunfastens the rear seatbelt buckle or itbecomes unfastened.
SWITCHING THE SEATBELTREMINDER ON AND OFF
WARNING: While the systemallows you to deactivate it, this systemis designed to improve your chances ofbeing safely belted and surviving anaccident. We recommend you leave thesystem activated for yourself and otherswho may use the vehicle.
Note:The driver and front passengerwarnings switch off independently. Whenyou perform this procedure for one seatingposition, do not buckle the other position asthis cancels the process.
Read Steps 1 - 4 before proceeding withthe programming procedure.
Make sure that:
•You set the parking brake.
•The transmission is in park (P).
•The ignition is off.
•You close all vehicle doors.
•You unfasten the driver and frontpassenger seatbelts.
1.Switch the ignition on. Do not start theengine.
2.Wait about one minute until theseatbelt warning light switches off.After Step 2, wait an additional fiveseconds before proceeding with Step3. Once you start Step 3, you mustcomplete the procedure within 30seconds.
3.For the seating position you areswitching off, fasten then unfasten theseatbelt three times at a moderatespeed, ending in the unfastened state.After Step 3, the seatbelt warning lightswitches on.
4.When the seatbelt warning light is on,fasten then unfasten the seatbelt. AfterStep 4, the seatbelt warning lightflashes for confirmation.
This switches the feature off for thatseating position if it is currently on.
This switches the feature on for thatseating position if it is currently off.
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