2023 FORD MAVERICK phone

Possible Cause and ResolutionSymptom
I cannot see the Wi-Fihotspot name when I searchfor Wi-Fi networks on mycell phone or other device.
–System limitation.
•Make sure Wi-Fi hotspot visibility is on.
•The system does not provide a Wi-Fi hotspot atthis time.
–Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or toa place where the network signal is not obstructed.
–Wi-Fi hotspot in high demand or has a slow Internetconnection.
•Use a more reliable Wi-Fi hotspot.
Software downloads taketoo long.
–No software update available.
–Wi-Fi network requires a subscription or acceptanceof terms and conditions.
•Test the connection using another device. If thenetwork requires a subscription or acceptance ofterms and conditions, contact the network serviceprovider.
The system seems toconnect to a Wi-Fi networkand the signal strength isexcellent but the softwaredoes not update.
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2023 Maverick (CFE) Canada/United States of America, enUSA, Edition date: 202208, First-PrintingConnected Vehicle

VEHICLE WI-FI HOTSPOT –
TROUBLESHOOTING
VEHICLE WI-FI HOTSPOT –FREQUENTLY ASKED QUESTIONS
Why can I not see the Wi-Fi hotspotname when I search for Wi-Finetworks on my cell phone or otherdevice?
•Make sure Wi-Fi hotspot visibility is on.
•The system does not provide a Wi-Fihotspot at this time.
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2023 Maverick (CFE) Canada/United States of America, enUSA, Edition date: 202208, First-PrintingVehicle Wi-Fi Hotspot (If Equipped)

Selecting a Radio Station From a List
1.Select Sources.
2.Select a radio source.
3.Select Browse.
4.Select a radio station from the list.
Manually Changing Radio Stations
Rotate the control to change thefrequency.
Automatically Changing RadioStations
Press to seek the next station upthe frequency band.
Press and hold to quickly seekup the frequency band.
Press to seek the next stationdown the frequency band.
Press and hold to quickly seekdown the frequency band.
Storing a Radio Station
Press and hold one of the preset buttonson the touchscreen.
Note:The radio could briefly mutes toindicate the station has been stored.
Radio Settings
Select the settings option on thefeature bar.
1.Select Radio.
2.Adjust the settings.
CONNECTING A BLUETOOTH®
DEVICE
Go to the settings menu on your device andswitch Bluetooth on.
Select the settings options onthe feature bar.
1.Select Bluetooth.
2.Switch Bluetooth on.
3.Select Add a Bluetooth Device.
Note:A prompt alerts you to search for yourvehicle on your device.
4.Select your vehicle on your device.
Note:A number appears on your device andon the touchscreen.
5.Confirm that the number on yourdevice matches the number on thetouchscreen.
Note:The touchscreen indicates that youhave successfully paired your device.
Bluetooth Settings
Select the settings option on thefeature bar.
1.Select Bluetooth.
2.Adjust the settings.
Using Your Cell Phone
Recent Call List
Display and select an entry from a list ofprevious calls.
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2023 Maverick (CFE) Canada/United States of America, enUSA, Edition date: 202208, First-PrintingAudio System - Vehicles Without: SYNC 3E290691 E142607

Contacts
Alphabetically sort your contacts.
Phone Settings
Change ring tones, alerts or pair anotherphone.
Do Not Disturb
Reject incoming calls and switch ring tonesand alerts off.
Phone Keypad.
Directly dial a number.
Mute
Mute your cell phone microphone.
Text Messaging
Setting Text Message Notification
iOS
1.Go to the settings menu on your cellphone.
2.Select Bluetooth.
3.Select the information icon to the rightof your vehicle.
4.Switch text message notification on.
Android
1.Go to the settings menu on your cellphone.
2.Select Bluetooth.
3.Select the profiles option.
4.Select the phone profile .
5.Switch text message notification on.
Using Text Messaging
DescriptionMenu Item
View the text message.View
Call the sender.Call
Reply to the text message with a standard text message.Reply
STREAMING BLUETOOTH
AUDIO
Check the compatibility of your device onthe local Ford website.
Pair your device. See Connecting aBluetooth® Device (page 385).
Select the audio option on thefeature bar.
Select Sources.
Select the bluetooth option.
Press the button to play thetrack. Press the button again topause the track.
Press the button to skip to thenext track.
Press and hold the button to fastforward through the track.
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2023 Maverick (CFE) Canada/United States of America, enUSA, Edition date: 202208, First-PrintingAudio System - Vehicles Without: SYNC 3

Possible Cause and ResolutionSymptom
I have an Android devicethat is correctly connected,I have restarted my appsand they are running but thesystem still cannot findthem.
–An issue on some older versions of the Android oper-ating system could result in apps not being found.
•Switch Bluetooth® off and on again to force thesystem to reconnect to your device.
I have an iOS device that iscorrectly connected, I haverestarted my apps and theyare running but the systemstill cannot find them.
–Cable connection issue.
•Disconnect the cable from your device, wait for amoment and then connect it again to force thesystem to reconnect to your device.
I have an Android devicerunning a media app whichthe system has found but Icannot hear the sound orthe sound is very quiet.
–Device volume is low.
•Turn the volume up on your device.
I have an Android devicerunning a number ofcompatible apps but thesystem cannot find all ofthem.
–Device limitation. Some Android devices have a limitednumber of Bluetooth® ports that apps can use toconnect. If you have more apps running on your devicethan the number of available Bluetooth® ports, thesystem cannot find all of them.
•Close some of the apps to allow the system to findthose that you want to use.
USING VOICE RECOGNITION
Phone Voice Service
This system allows you to use the voicerecognition features of your phone andfocus on your driving.
Press the voice control buttonon the steering wheel.
Note: This only works when connected viaBluetooth®. See Connecting aBluetooth® Device (page 385).
Note:When using voice recognition use thelanguage set on the device.
Note:We recommend that you check yourdata plan before using your phone voiceservice through the system. Using themcould result in additional charges.
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2023 Maverick (CFE) Canada/United States of America, enUSA, Edition date: 202208, First-PrintingAudio System - Vehicles Without: SYNC 3E142599

GENERAL INFORMATION
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
About SYNC
The system allows you to interact with theentertainment, information andcommunication systems on your vehicleusing voice commands and a touchscreen.The system provides easy interaction withaudio, phone, navigation, mobile apps andsettings.
Note:You can switch the system on anduse it for up to an hour without switchingthe ignition on.
Note:You can use the system after youswitch the ignition off for up to 10 minutesor until you open a door.
Note:For your safety, some features arespeed-dependent. Their use is limited towhen your vehicle speed is less than 3 mph(5 km/h).
Using the Touchscreen
Status bar.A
Home screen.B
Clock. See Settings (page 430).C
Outside air temperature.D
Feature bar.E
Status Bar
Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
401
2023 Maverick (CFE) Canada/United States of America, enUSA, Edition date: 202208, First-PrintingSYNC™ 3 (If Equipped)E293823

Automatic crash notificationsystem off.
Cell phone network signalstrength.
Vehicle data sharing on.
Vehicle location sharing on.
Vehicle data and vehicle locationsharing on.
Wireless charger active.
Feature Bar
Select to use the radio, a USB, amedia player or a Bluetooth®device. See Entertainment(page 410).
Select to adjust climate settings
Select to make calls and accessthe phonebook on your cellphone. See Phone (page 420).
Select to use the navigationsystem.
Select to search for and usecompatible apps on your iOS orAndroid device. See Apps (page428).
Select to adjust system settings.See Settings (page 430).
Cleaning the Touchscreen
See Cleaning Displays and Screens(page 330).
Updating the System
Updating the System Using a USB Drive
Downloading an Update
1.Go to the SYNC update page on thelocal Ford website.
2.Download the update.
Note:The website notifies you if an updateis available.
3.Insert a USB drive into your computer.
Note:The USB drive needs to be empty andmeet the minimum requirements detailedon the website.
4.Follow the instructions provided todownload the update to the USB drive.
Installing an Update
Note:You can use the system when aninstallation is in progress.
1.Disconnect all other USB devices fromthe USB ports.
2.Connect the USB drive with the updateto a USB port.
Note:Installation starts automaticallywithin 10 minutes.
Updating the System Using a Wi-FiNetwork Connection
Connecting to a Wi-Fi Network
Select the settings option on thefeature bar.
1.Select Automatic Updates.
2.Select System Wi-Fi.
3.Switch System Wi-Fi on.
4.Select Available Wi-Fi Networks.
5.Select an available Wi-Fi network.
Note:Enter the network password toconnect to a secure network.
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2023 Maverick (CFE) Canada/United States of America, enUSA, Edition date: 202208, First-PrintingSYNC™ 3 (If Equipped) E263583 E100027 E283811 E280315 E280315

Switching Automatic System UpdatesOn
Select the settings option on thefeature bar.
1.Select Automatic Updates.
2.Switch Automatic System Updateson.
The system is now set to check for andreceive system updates when it isconnected to a Wi-Fi network.
Note:You can use the system when adownload is in progress.
Note:If the system is disconnected fromthe Wi-Fi network when a download is inprogress, the download continues the nexttime the system is connected to a Wi-Finetwork.
Additional Information andAssistance
For additional information and assistance,we recommend that you contact anauthorized dealer or refer to the local Fordwebsite.
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voicecommands to control features like audioand climate controls. By using voicecommands, you can keep your hands onthe wheel and your eyes on the road.
You can access each feature controlled bySYNC 3 through a variety of commands.
To activate the SYNC 3 voicecommands push the voicebutton on the steering wheel andwait for the prompt.
___ is a dynamic listing, meaning that it canbe the name of anything, such as artist, thename of contact or number. The contextand the description of the command tellyou what to say for this dynamic option.
There are some commands that work forevery feature, these commands are:
Action and DescriptionVoice Command
Brings you to the main menu.Main Menu
Returns you to the previous screen.Go back
Ends the voice session.Cancel
Gives you a list of possible voice commands.List of Commands
You can name any feature and the system gives a list ofcommands available for the feature. For example, you couldsay:
___ List of Commands
Phone List of Commands
Navigation List of Commands
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2023 Maverick (CFE) Canada/United States of America, enUSA, Edition date: 202208, First-PrintingSYNC™ 3 (If Equipped)E280315 E142599