Jump Starting the Vehicle ........................190
Transporting the Vehicle ...........................192
Towing Points ...............................................193
Customer Assistance
Getting the Services You Need ..............194
In California (U.S. Only) ............................195
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .....................196
Getting Assistance Outside the U.S. and
Canada ........................................................197
Ordering Additional Owner's Literature
........................................................................1 9 8
Reporting Safety Defects (U.S. Only)
........................................................................1 9 8
Reporting Safety Defects (Canada Only)
........................................................................1 9 9
Fuses
Fuse Specification Chart .........................200
Changing a Fuse .........................................208
Vehicle Inspection Guide
Vehicle Inspection Information ..............210
Maintenance
General Information ...................................219
Opening and Closing the Hood .............220
Under Hood Overview - 6.7L Diesel ......222
Under Hood Overview - 7.3L ...................223
Engine Oil Dipstick - 6.7L Diesel ............224
Engine Oil Dipstick - 7.3L ..........................224
Engine Oil Check - 6.7L Diesel ...............224
Engine Oil Check - 7.3L .............................225
Changing the Engine Oil and Oil Filter
........................................................................226
Oil Change Indicator Reset ......................227
Changing the Engine Air Filter - 6.7L
Diesel ...........................................................228
Changing the Engine Air Filter - 7.3L .....230Draining the Fuel Filter Water Trap - 6.7L
Diesel ...........................................................232
Engine Coolant Check - 6.7L Diesel ......233
Engine Coolant Check - 7.3L ...................238
Automatic Transmission Fluid Check
........................................................................242
Brake Fluid Check .......................................244
Power Steering Fluid Check ....................245
Changing the 12V Battery ........................246
Adjusting the Headlamps ........................247
Washer Fluid Check ...................................249
Fuel Filter - 7.3L ...........................................249
Checking the Wiper Blades ....................249
Changing the Wiper Blades ....................249
Removing a Headlamp ............................250
Changing a Bulb .........................................250
Changing the Engine-Mounted and
Diesel Fuel Conditioner Module Fuel
Filters - 6.7L Diesel ..................................251
Electrical System Inspection ..................254
Air Induction System Inspection ...........254
Exhaust System Inspection ....................255
Brake System Inspection .........................255
Axle Inspection ............................................258
Steering System Inspection ...................259
Suspension System Inspection .............259
Frame and Tow Hook Inspection .........260
Rear Axle Fluid Check ...............................260
Spring U-Bolt Check .................................260
Vehicle Care
General Information ..................................262
Cleaning Products ......................................262
Cleaning the Exterior .................................263
Waxing ............................................................264
Cleaning the Engine ..................................264
Cleaning the Windows and Wiper Blades
........................................................................265
Cleaning the Interior ..................................265
Cleaning the Instrument Panel and
Instrument Cluster Lens ......................266
4
Table of Contents
Repairing Minor Paint Damage .............266
Cleaning the Wheels .................................266
Vehicle Storage ............................................267
Wheels and Tires
Tire Care .........................................................269
Using Snow Chains ....................................284
Changing a Road Wheel ..........................284
Technical Specifications .........................286
Capacities and Specifications
Engine Specifications - 6.7L Diesel ......288
Engine Specifications - 7.3L ...................289
Motorcraft Parts - 6.7L Diesel ................290
Motorcraft Parts - 7.3L ...............................291
Bulb Specification Chart ..........................292
Engine Oil Capacity and Specification -
6.7L Diesel .................................................292
Engine Oil Capacity and Specification -
7.3L ...............................................................295
Cooling System Capacity and
Specification - 6.7L Diesel ...................297
Cooling System Capacity and
Specification - 7.3L ................................298
Fuel Tank Capacity - Diesel ....................298
Fuel Tank Capacity - Gasoline ..............299
Air Conditioning System Capacity and
Specification - 6.7L Diesel ..................300
Air Conditioning System Capacity and
Specification - 7.3L .................................301
Washer Fluid Specification ......................301
Diesel Exhaust Fluid Capacity and
Specification ............................................302
Automatic Transmission Fluid Capacity
and Specification ...................................302
Brake Fluid Specification .........................303
Rear Axle Fluid Capacity and
Specification - Diesel ...........................304
Rear Axle Fluid Capacity and
Specification - Gasoline ......................305Hydraulic Power Steering Fluid Capacity
and Specification ...................................306
Vehicle Identification
Vehicle Identification Number ...............307
Connected Vehicle
Connected Vehicle Requirements .......308
Connected Vehicle Limitations .............308
Connecting the Vehicle to a Mobile
Network - Vehicles With: Modem .....308
Connected Vehicle – Troubleshooting
.......................................................................3 0 8
Audio System
General Information ..................................309
Audio Unit .....................................................309
Connecting a Bluetooth® Device ..........312
Streaming Bluetooth Audio .....................312
Playing Media From a USB Device ........312
Audio Input Jack ...........................................313
USB Port .........................................................314
Using Voice Recognition ...........................314
Accessories
Auxiliary Switches .......................................315
Ford Protect
Ford Protect ...................................................317
Scheduled Maintenance
General Maintenance Information .......319
Normal Scheduled Maintenance ..........323
Special Operating Conditions Scheduled
Maintenance ............................................329
Customer Information
Rollover Warning ........................................338
Radio Frequency Certification Labels
........................................................................338
5
Table of Contents
Diesel Exhaust Fluid Gauge
Indicates the fluid level in the diesel
exhaust fluid (DEF) tank.
Voltmeter
Displays electrical system voltage.
WARNING LAMPS AND
INDICATORS
The following warning lamps and
indicators alert you to a vehicle condition
that may become serious. Some lamps
illuminate when you start your vehicle to
make sure they work. If any lamps remain
on after starting your vehicle, refer to the
respective system warning lamp for further
information.
Note:Some warning indicators appear in
the information display and operate the
same as a warning lamp but do not
illuminate when you start your vehicle.
Anti-Lock Braking System
If it illuminates when you are
driving, this indicates a
malfunction. Your vehicle
continues to have normal braking without
the anti-lock brake system function. Have
your vehicle checked as soon as possible.
Automatic Regeneration Control
(If Equipped)
E208811
Illuminates when you switch it
off.
Battery
If it illuminates when driving, it
indicates a malfunction. Switch
off all unnecessary electrical
equipment and have the system
immediately checked.
Brake System
WARNING: Driving your vehicle
with the warning lamp on is dangerous.
A significant decrease in braking
performance may occur. It may take you
longer to stop your vehicle. Have your
vehicle checked as soon as possible.
Driving extended distances with the
parking brake engaged can cause brake
failure and the risk of personal injury.
E209041
Indicates low brake fluid level or
a brake system malfunction.
Have the system immediately
checked.
Check Suspension (If Equipped)
E208808
Illuminates when you press the
air suspension dump switch.
Cruise Control
E71340
Illuminates when you switch on
this feature. See What Is Cruise
Control (page 161).
Diesel Exhaust Fluid (If Equipped)
E163176
Illuminates with the key in the
ON position, when the fluid is
contaminated or the level falls
below 1.0 gal (3.8 L). Refill the tank or, at
a minimum, add at least 1.0 gal (3.8 L) in
the tank.
Direction Indicator
Illuminates when you switch on
the left or right direction
indicator, or when you switch on
the hazard warning flashers. Check for a
burned out bulb if the indicators stay on or
flash faster.
66
Instrument Cluster
Powertrain Malfunction/Reduced
Power/Electronic Throttle Control
(If Equipped)
Illuminates in the event of a
powertrain fault. Have your
vehicle checked as soon as
possible.
Service Engine Soon
If it illuminates when the engine
is running, the on-board
diagnostics system notifies you
that the emission control system requires
service.
If it flashes, engine misfire may be
occurring. An increase in exhaust gas
temperatures can damage the catalytic
converter or other vehicle components.
Avoid heavy acceleration and deceleration
and have your vehicle immediately
serviced.
It illuminates when you switch the ignition
on prior to engine start to check the bulb
and to indicate whether your vehicle is
ready for Inspection and Maintenance
(I/M) testing.
Normally, it illuminates until the engine is
cranked and turns off if no malfunctions
are present. However, if after 15 seconds
it flashes eight times, this indicates that
your vehicle is not ready for inspection and
maintenance (I/M) testing.
See Catalytic Converter (page 116).
Stability Control Indicator (If Equipped)
E138639
Flashes during operation.
If it does not illuminate when you switch
the ignition on, or remains on when the
engine is running, this indicates a
malfunction. Have your vehicle checked
as soon as possible.
Traction Control Indicator
E138639
Flashes during a traction control
event.
If it does not illuminate when you switch
the ignition on, or remains on when the
engine is running, this indicates a
malfunction. Have your vehicle checked
as soon as possible.
Traction Control System Off
E194301
Illuminates when you switch the
system off.
Trailer Anti-Lock Brake System
(ABS)
E209040
Briefly illuminates when you
switch on the ignition, and only
when you connect a PLC trailer
or a PLC diagnostic tool. If the light fails to
illuminate, remains on after you start the
vehicle or continues to flash, have the
system immediately serviced.
Transmission Tow/Haul
E246592
Illuminates when you switch on
tow/haul. If the light steadily
flashes, have the system
immediately serviced, damage to the
transmission could occur.
Two Speed Axle (If Equipped)
E208809
The two speed axle indicator
comes on when you switch the
low axle range on.
Wait to Start (If Equipped)
Illuminates when you switch the
ignition on as part of the
pre-start system. Wait until the
wait to start indicator turns off before
attempting to start vehicle.
68
Instrument Cluster
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement.
Please consult your warranty information
for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine’s emission control
system. The system protects the
environment by making sure that your
vehicle continues to meet government
emission standards. The OBD-II system
also assists a service technician in properly
servicing your vehicle.
When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate. Examples are:1. Your vehicle has run out of fuel—the
engine may misfire or run poorly.
2. Poor fuel quality or water in the
fuel—the engine may misfire or run
poorly.
3. The fuel fill inlet may not have closed
properly. See Refueling (page 110).
4. Driving through deep water—the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with
good quality fuel, properly closing the fuel
fill inlet or letting the electrical system dry
out. After three driving cycles without these
or any other temporary malfunctions
present, the service engine soon indicator
should stay off the next time you start the
engine. A driving cycle consists of a cold
engine startup followed by mixed city and
highway driving. No additional vehicle
service is required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may
not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness and
lead to more costly repairs.
Readiness for Inspection and
Maintenance (I/M) Testing
Some state and provincial and local
governments may have
Inspection/Maintenance (I/M) programs
to inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration.
If the service engine soon
indicator is on or the bulb does
not work, your vehicle may need
service. See On-Board Diagnostics.
117
Engine Emission Control
Your vehicle may not pass the I/M test if
the service engine soon indicator is on or
not working properly (bulb is burned out),
or if the OBD-II system has determined
that some of the emission control systems
have not been properly checked. In this
case, the vehicle is not ready for I/M
testing.
If the vehicle’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that your vehicle is ready
for I/M testing.
The OBD-II system checks the emission
control system during normal driving. A
complete check may take several days.
If the vehicle is not ready for I/M testing,
you can perform the following driving cycle
consisting of mixed city and highway
driving:
1. 15 minutes of steady driving on an
expressway or highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
2. Allow your vehicle to sit for at least
eight hours with the ignition off. Then,
start the vehicle and complete the
above driving cycle. The vehicle must
warm up to its normal operating
temperature. Once started, do not turn
off the vehicle until the above driving
cycle is complete.
If the vehicle is still not ready for I/M
testing, you need to repeat the above
driving cycle.SELECTIVE CATALYTIC
REDUCTANT SYSTEM - DIESEL
Your vehicle may have a selective catalytic
reduction system. This system helps
reduce emission levels of oxides of
nitrogen from the exhaust system. The
system automatically injects diesel
exhaust fluid into the exhaust system to
enable correct selective catalytic reduction
system function.
Note:Selective catalytic reduction systems
are not fitted to vehicles in markets where
only high-sulfur diesel fuel is available.
Diesel Exhaust Fluid Level
In order for the system to operate correctly
you must maintain the diesel exhaust fluid
level.
The system has a sensor to monitor fluid
level and quality/concentration. A warning
message appears in the information
display when the diesel exhaust fluid level
is low. If a warning message appears, refill
the diesel exhaust fluid tank as soon as
possible. See Information Messages
(page 74).
Filling the Diesel Exhaust Fluid
Tank
WARNING: Keep diesel exhaust
fluid out of reach of children. Avoid
contact with skin, eyes or clothing. In
case of contact with your eyes, flush
immediately with water and get prompt
medical attention. In case of contact
with your skin, clean immediately with
soap and water. If you swallow any
diesel exhaust fluid, drink plenty of
water, call a physician immediately.
118
Engine Emission Control
Headlamp Aiming Target
E142592
8 ft (2.4 m) A
Center height of lamp to ground B
25 ft (7.6 m) C
Horizontal reference line D
Vertical Aim Adjustment Procedure
1. Park the vehicle directly in front of a
wall or screen on a level surface,
approximately 25 ft (7.6 m) away.
2. Measure the height of the headlamp
bulb center from the ground and mark
an 8 ft (2.4 m) horizontal reference line
on the vertical wall or screen at this
height.
Note:To see a clearer light pattern for
adjusting, you may want to block the light
from one headlamp while adjusting the
other.
3. Turn on the low beam headlamps to
illuminate the wall or screen and open
the hood.
E142465
4. On the wall or screen you will observe
a flat zone of high intensity light
located at the top of the right hand
portion of the beam pattern. If the top
edge of the high intensity light zone is
not at the horizontal reference line, the
headlamp will need to be adjusted.
E163806E163806EE163806
5. Locate the vertical adjuster on each
headlamp. Using a Phillips #2
screwdriver, turn the adjuster either
clockwise or counterclockwise in order
to adjust the vertical aim of the
headlamp.
6. Repeat Steps 3 thru 5 to adjust the
other headlamp.
7. Close the hood and turn off the lamps.
Horizontal Aim Adjustment
Horizontal aim is not required for this
vehicle and is not adjustable.
248
Maintenance
Note:Make sure that the wiper blade locks
into place. Lower the wiper arm and blade
back on the windshield. The wiper arms will
automatically return to their normal position
when you turn the ignition on.
• Replace wiper blades at least once per
year for optimum performance.
• You can improve poor wiper quality by
cleaning the wiper blades and the
windshield.
REMOVING A HEADLAMP
E163822
1. Remove the four bolts from the
headlamp assembly.
2. Pull the assembly straight out
disengaging one snap clip from the
fender.
3. Disconnect the electrical connector by
squeezing the release tab and pushing
the connector forward, then pulling it
rearward.
CHANGING A BULB
WARNING: Bulbs can become hot.
Let the bulb cool down before removing
it. Failure to do so could result in
personal injury.Headlamp bulbs must be marked with an
authorized D.O.T. marking for North
America to make sure they have the proper
lamp performance, light brightness, light
pattern and safe visibility.
Install in the reverse order unless otherwise
stated.
Headlamp Bulbs
1. Switch all of the lamps and the ignition
off.
2. Remove the headlamp. See
Removing a Headlamp (page 250).
3. Release the clip and remove the bulb.
Note:Do not touch the bulb glass.
Note:If the bulb is accidentally touched, it
should be cleaned with rubbing alcohol
before being used.
Front Clearance and Identification
Lamp (If Equipped)
E163825
1. Switch all of the lamps and the ignition
off.
2. Remove the screw and lens from the
lamp assembly.
3. Press the bulb in and turn the bulb
counterclockwise to remove it.
250
Maintenance