Jump Starting the Vehicle ........................190
Transporting the Vehicle ...........................192
Towing Points ...............................................193
Customer Assistance
Getting the Services You Need ..............194
In California (U.S. Only) ............................195
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .....................196
Getting Assistance Outside the U.S. and
Canada ........................................................197
Ordering Additional Owner's Literature
........................................................................1 9 8
Reporting Safety Defects (U.S. Only)
........................................................................1 9 8
Reporting Safety Defects (Canada Only)
........................................................................1 9 9
Fuses
Fuse Specification Chart .........................200
Changing a Fuse .........................................208
Vehicle Inspection Guide
Vehicle Inspection Information ..............210
Maintenance
General Information ...................................219
Opening and Closing the Hood .............220
Under Hood Overview - 6.7L Diesel ......222
Under Hood Overview - 7.3L ...................223
Engine Oil Dipstick - 6.7L Diesel ............224
Engine Oil Dipstick - 7.3L ..........................224
Engine Oil Check - 6.7L Diesel ...............224
Engine Oil Check - 7.3L .............................225
Changing the Engine Oil and Oil Filter
........................................................................226
Oil Change Indicator Reset ......................227
Changing the Engine Air Filter - 6.7L
Diesel ...........................................................228
Changing the Engine Air Filter - 7.3L .....230Draining the Fuel Filter Water Trap - 6.7L
Diesel ...........................................................232
Engine Coolant Check - 6.7L Diesel ......233
Engine Coolant Check - 7.3L ...................238
Automatic Transmission Fluid Check
........................................................................242
Brake Fluid Check .......................................244
Power Steering Fluid Check ....................245
Changing the 12V Battery ........................246
Adjusting the Headlamps ........................247
Washer Fluid Check ...................................249
Fuel Filter - 7.3L ...........................................249
Checking the Wiper Blades ....................249
Changing the Wiper Blades ....................249
Removing a Headlamp ............................250
Changing a Bulb .........................................250
Changing the Engine-Mounted and
Diesel Fuel Conditioner Module Fuel
Filters - 6.7L Diesel ..................................251
Electrical System Inspection ..................254
Air Induction System Inspection ...........254
Exhaust System Inspection ....................255
Brake System Inspection .........................255
Axle Inspection ............................................258
Steering System Inspection ...................259
Suspension System Inspection .............259
Frame and Tow Hook Inspection .........260
Rear Axle Fluid Check ...............................260
Spring U-Bolt Check .................................260
Vehicle Care
General Information ..................................262
Cleaning Products ......................................262
Cleaning the Exterior .................................263
Waxing ............................................................264
Cleaning the Engine ..................................264
Cleaning the Windows and Wiper Blades
........................................................................265
Cleaning the Interior ..................................265
Cleaning the Instrument Panel and
Instrument Cluster Lens ......................266
4
Table of Contents
DATA RECORDING
WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print,
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:Error logs are reset following a service
or repair.
Note:We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
13
Introduction
Trip 1 or 2
Displays the following of an individual
journey.
• Digital speed.
• Distance.
• Time.
• Distance to empty.
• Average fuel economy.
Note:Hold OK to reset fuel history and
average fuel economy.
Fuel Economy
Displays the following:• Instant fuel economy.
• Average fuel economy.
• Average speed.
• Distance to empty.
Note:Hold OK to reset fuel history and
average fuel economy.
Driver Assist
Displays the following:
• Progressive range select.
• Engine hours.
• Voltmeter.
• Maintenance monitor.
• Oil Temp.
Settings
Settings
Select Your Setting Auto Regen Vehicle
Lighting
Locks
FordPass
Windows
Wiper Controls
Select Your Setting Units Displ. Settings
Temperature
Language
8 Inch Display Menu
Note:Some options could appear slightly
different or not at all if the items are
optional.
71
Information Displays
3. Add engine oil that meets our
specifications. See Capacities and
Specifications (page 288).
4. Reinstall the engine oil filler cap. Turn
it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note:Immediately soak up any oil spillage
with an absorbent cloth.
Engine Oil Pressure Warning Lamp
WARNING: If it illuminates when
you are driving do not continue your
journey, even if the oil level is correct.
Have your vehicle checked.
It illuminates when you switch
the ignition on.
If it illuminates when the engine
is running this indicates a malfunction.
Stop your vehicle as soon as it is safe to
do so and switch the engine off. Check the
engine oil level. If the oil level is sufficient,
this indicates a system malfunction. Have
your vehicle checked as soon as possible.
CHANGING THE ENGINE OIL
AND OIL FILTER
WARNING: Do not add engine oil
when the engine is hot. Failure to follow
this instruction could result in personal
injury.If your vehicle has a diesel engine, an
Intelligent Oil Life Monitor™ calculates the
proper oil change service interval. When
the information display indicates: OIL
CHANGE REQUIRED, change the engine
oil and oil filter. See Information
Displays (page 70).
The engine oil filter protects your engine
by filtering harmful, abrasive or sludge
particles and particles significantly smaller
than most available will-fit filters. See
Motorcraft Parts (page 290).
1. Unscrew the oil filter and oil pan drain
plug and wait for the oil to drain.
2. Replace the filter.
3. Reinstall the oil pan drain plug.
4. Refill the engine with new oil. See
Engine Oil Capacity and
Specification (page 295).
5. For diesel engines, you need to reset
the Intelligent Oil Life Monitor™. See
Information Displays (page 70).
Engine Lubrication for Severe
Service Operation
The following conditions define severe
operation:
• Frequent or extended idling such as
over 10 minutes per hour of normal
driving.
• Low-speed operation or stationary use.
• If the vehicle is operated in sustained,
ambient temperatures below -9°F
(-23°C) or above 100°F (38°C).
• Frequent low-speed operation, or
consistent heavy traffic less than
25 mph (40 km/h).
• Operating in severe dust conditions.
• Operating the vehicle off road.
• Towing a trailer over 1,000 mi
(1,600 km).
226
Maintenance
• Sustained, high-speed driving at the
gross vehicle weight rating.
• Use of fuels with sulfur content other
than ultra-low sulfur diesel (ULSD).
• Use of high-sulfur diesel fuel.
Only use engine oil that meets our
specifications. See Capacities and
Specifications (page 288).
OIL CHANGE INDICATOR
RESET
Base Cluster
Use the information display controls on
the steering wheel to reset the oil change
indicator.
From the main menu scroll to:
Action and Description Message
Press the right arrow button,
then from this menu scroll
to the following message. Settings
Press the down arrow
button, then from this menu
scroll to the following
message. Vehicle
Press the right arrow button,
then from this menu scroll
to the following message. Oil Life
Reset
Press and hold the OK
button until the instrument
cluster displays the
following message. Oil Life
Hold to
Reset
Press and hold the OK
button until the instrument
cluster displays the
following message. Oil Life
Hold OK
to Reset
Action and Description Message
Reset Complete
If the instrument cluster
displays the following
message, repeat the
process.
Reset Cancelled
High Series Cluster
Use the information display controls on
the steering wheel to reset the oil change
indicator.
From the main menu scroll to:
Action and Description Message
Press the down arrow
button, then from this menu
scroll to the following
message. Truck Info
Press the OK button. Mainten-
ance
Monitor
Press the down arrow
button, then from this menu
scroll to the following
message. Oil Life:
xxx%
Press the OK button. Oil Life
Press and hold the OK
button until the instrument
cluster displays the
following message. Oil Life
Hold OK to
Reset
Oil Life: 100%
When the oil change indic-
ator resets, the instrument
cluster displays 100%.
Repeat the process if the oil
change indicator does not
reset.
227
Maintenance
CHANGING THE ENGINE AIR
FILTER - 6.7L DIESEL
Air Filter Restriction Gauge
WARNING: To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
Note:Operating your vehicle in heavy
snowfall or extreme rain conditions may
allow excessive amounts of snow or water
into the air intake system. This could plug
or soak the air filter and cause the engine to
lose power or shut down.
E163372
The restriction gauge, on the upper housing
of the air filter assembly, measures the
vacuum inside the air filter. The more the
air filter is dirty or clogged, the higher the
vacuum reading.
Check the air filter restriction gauge
whenever you open the hood to perform
general engine maintenance or at least
every 7,500 mi (12,000 km). If you operate
your vehicle in extremely dusty conditions,
check and reset the gauge at least every
500 mi (800 km), or two weeks, whichevercomes first. Change the air filter when the
restriction gauge reads near the change
filter line and the gauge is yellow. If you
allow the restriction gauge to reach
maximum restriction, you can affect your
engine performance and fuel economy.
Note:Do not blow out the air filter element
with compressed air since the compressed
air could damage the filter paper.
Note:Do not rely on filter appearance
alone. A filter which appears to be dirty may
have several thousand miles (kilometers)
of life remaining.
E163373
After installation of the new filter element,
reset the gauge by pressing the reset
button on top of the gauge.
We recommend the following actions after
operating the vehicle up to 200 mi
(320 km) in heavy snowfall or extreme
rain:
• Snow: At the earliest opportunity, open
the hood and clear all the snow and ice
from the air filter housing inlet. Do NOT
remove the foam filter and reset the
air filter restriction gauge.
• Extreme rain: The air filter dries after
about 15–30 minutes at highway
speeds. At the earliest opportunity,
open the hood and reset the air filter
restriction gauge.
228
Maintenance
change as you drive. This is to be expected
as being normal to the operation of your
vehicle. High levels of fan noise might also
be heard when your engine is first started,
and should normally decrease after driving
for a short time.
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the
coolant temperature gauge moves toward
the red zone:
A warning lamp illuminates and
a message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
switches to alternating cylinder operation.
Each disabled cylinder acts as an air pump
and cools the engine.
When this occurs, your vehicle still
operates, however:
• Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is for
use during emergencies only. Operate
your vehicle in fail-safe mode only as
long as necessary to bring your vehicle
to rest in a safe location and seek
immediate repairs. When in fail-safe
mode, your vehicle will have limited
power, will not be able to maintain
high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury.
WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.
Your vehicle has limited engine power
when in the fail-safe mode, drive your
vehicle with caution. Your vehicle does not
maintain high-speed operation and the
engine may operate poorly.
Remember that the engine is capable of
shutting down to prevent engine damage.
In this situation:
1. Pull off the road as soon as safely
possible and switch the engine off.
2. If you are a member of a roadside
assistance program, we recommend
that you contact your roadside
assistance service provider.
3. If this is not possible, wait a short
period for the engine to cool.
241
Maintenance
5. Turn the air conditioning (if equipped)
on and allow the engine to idle for at
least one minute.
6. Release the parking brake. With your
foot on the brake pedal and with the
air conditioning on, put the vehicle in
drive (D) and allow the engine to idle
for at least one minute.
• If you do not allow the engine to
relearn its idle trim, the idle quality
of your vehicle may be adversely
affected until the idle trim is
eventually relearned.
7. Drive the vehicle to complete the
relearning process
• The vehicle may need to be driven
10 mi (16 km) or more to relearn the
idle and fuel trim strategy along
with the ethanol content for flexible
fuel vehicles.
If the battery has been disconnected or a
new battery has been installed, the clock
and radio settings must be reset once the
battery is reconnected.
Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized standards
for disposal. Call your local authorized
recycling center to find out more about
recycling automotive batteries.
Battery Management System (If
Equipped)
The battery management system (BMS)
monitors battery conditions and takes
actions to extend battery life. If excessive
battery drain is detected, the system may
temporarily disable certain electrical
features to protect the battery. Those
electrical accessories affected include the
rear defrost, heated/cooled seats, climate
control fan, heated steering wheel, audio
and navigation system. A message may be
shown in the information displays to alertthe driver that battery protection actions
are active. These messages are only for
notification that an action is taking place,
and not intended to indicate an electrical
problem or that the battery requires
replacement.
Electrical accessory installation
To ensure proper operation of the BMS,
any electrical devices that are added to
the vehicle should not have their ground
connection made directly at the negative
battery post. A connection at the negative
battery post can cause inaccurate
measurements of the battery condition
and potential incorrect system operation.
Note:Electrical or electronic accessories
added to the vehicle by the dealer or the
owner may adversely affect battery
performance and durability, and may also
affect the performance of other electrical
systems in the vehicle.
When a battery replacement is required,
the battery should only be replaced with
a Ford recommended replacement battery
which matches the electrical requirements
of the vehicle. After battery replacement,
or in some cases after charging the battery
with the external charger, the BMS requires
eight hours of vehicle sleep time (key off
with doors closed) to relearn the new
battery state of charge. Prior to relearning
the state of charge, the BMS may disable
electrical features (to protect the battery)
earlier than normal.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are
properly aimed at the assembly plant. If
your vehicle has been in an accident, the
alignment of your headlamps should be
checked by your authorized dealer.
247
Maintenance