If these modified engine performance
characteristics persist for an extended
period and either the service engine soon
or powertrain malfunction, reduced power,
electronic throttle control light is
illuminated, have the system checked by
an authorized dealer.
Service engine soon
Powertrain malfunction, reduced
power, electronic throttle control
Diesel Lubrication System
It is important to change the engine oil at
the recommended service intervals or
when indicated by the information display
to maintain oil viscosity. Extending the oil
and filter change interval beyond the
recommended interval can negatively
affect engine performance, fuel economy
and engine life. See Engine Oil Check
(page 224).
Engine and secondary cooling system
The cooling system contains a primary
cooling loop to cool the engine and a
secondary cooling loop to cool the
transmission, charge air, and fuel. The
coolant serves three primary purposes: to
provide heat transfer, freeze point
protection, and corrosion protection using
additives.
Vehicles with diesel engines typically are
used to carry heavy loads and accumulate
mileage rapidly. These two factors may
cause the additives in the coolant to wear
out in a shorter time. You can find more
information about coolant additives and
coolant change intervals in the coolant
chapter. See General Maintenance
Information (page 319). Operating the
engine with insufficient coolant or coolant
additive can cause severe engine damage.Selective catalytic reduction system
Your vehicle is equipped with a selective
catalytic reduction system designed to
reduce emission levels of nitrogen oxides
from the exhaust of your diesel engine. This
system relies on the use of Diesel Exhaust
Fluid (DEF) that you must replenish at
certain intervals. Failure to maintain proper
DEF levels or if the DEF becomes
contaminated will result in vehicle speed
limitations or result in your vehicle entering
an idle-only mode. See Selective
Catalytic Reductant System (page 118).
Minor Troubleshooting Guide
If the engine won’t crank
WARNING: Battery posts,
terminals and related accessories
contain lead and lead compounds. Wash
hands after handling.
Turn on the headlights. If the lights are dim,
do not go on at all or when the ignition is
turned to the start position, the lights
become dim or go out, the battery
connections may be loose or corroded, or
the battery may be discharged. If there is
a clicking or stuttering sound coming from
the engine compartment when you turn
the key to the start position, this may also
indicate a loose or corroded battery
connection.
Check the battery connections at the
battery posts, cable connection to the
engine grounding point and at the starter
connection.
If you suspect a discharged battery, have
it checked and corrected.
9
Introduction
complete. Do not reposition the vehicle
over materials that could burn until the
exhaust system has had sufficient time to
cool. Depending on the amount of soot
collected by the diesel particulate filter,
ambient temperature and altitude,
operator commanded regeneration lasts
approximately 30 minutes.
Operator Commanded Regeneration
with Automatic Regeneration Control
(If Equipped)
If your vehicle is operated with significant
stationary operation, low speed drive
cycles less than 25 mph (40 km/h), short
drive cycles, drive time less than 15 minutes
or the vehicle does not fully warm up,
passive and active regeneration may not
sufficiently clean the diesel particulate
filter system. You can switch off automatic
regeneration until better driving conditions
are available, for example steady high
speed driving. You can then switch
automatic regeneration back on to clean
the diesel particulate filter.
Switching Automatic Regeneration
Control On and Off
To switch operator commanded
regeneration on and off, use the
information display control on the steering
wheel. See Information Display Control
(page 52). Scroll through the Settings tab
to ensure there is a check in the box next
to Auto Regeneration, this means it is
active. To deactivate Auto Regeneration,
uncheck the box. A message appears “Auto
Exhaust Cleaning Off” along with an icon
indicating that Auto Exhaust Cleaning is
disabled. The icon stays illuminated until
you switch Auto Exhaust Cleaning back on
by checking the box.How to Interrupt or Cancel Operator
Commanded Regeneration
If you need to cancel the operator
commanded regeneration, pressing the
brake, accelerator or switching the engine
off stops the procedure. Depending on the
amount of time you allowed the operator
commanded regeneration to operate, soot
may not have had sufficient time to be fully
eliminated, but the exhaust system and
exhaust gas may still be hot. If you shut
your vehicle off during operator
commanded regeneration, you may notice
turbo flutter. This is a normal consequence
caused by shutting off a diesel engine
during boosted operation and is considered
normal.
Filter Service and Maintenance
Over time, a slight amount of ash builds
up in the diesel particulate filter, which is
not removed during the regeneration
process. The filter may need to be replaced
with a new or remanufactured part at
approximately 250,000 mi (400,000 km).
Actual mileage varies depending on engine
and vehicle operating conditions.
If filter service is required, the
engine control system warning
lamp illuminates in the
information display.
If there are any issues with the
diesel particulate filter system,
the engine control system
warning lamp and a service
engine soon warning lamp
illuminate to inform you that
your vehicle requires service. Have your
vehicle checked as soon as possible.
126
Engine Emission Control
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
• 24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries.• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within 35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than 35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of 35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km). To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
188
Roadside Emergencies
Dispose of used engine coolant in an
appropriate manner. Follow your
community’s regulations and standards
for recycling and disposing of automotive
fluids.
Severe Climates
If you drive in extremely cold climates:
• It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point
protection. Coolant concentrations
above 60% decrease the overheat
protection characteristics of the
coolant and may cause engine
damage.
If you drive in extremely hot climates:
• You can decrease the coolant
concentration to 40%.
• Coolant concentrations below 40%
decrease the freeze and corrosion
protection characteristics of the
coolant and may cause engine
damage.
Vehicles driven year-round in non-extreme
climates should use prediluted engine
coolant for optimum cooling system and
engine protection.
Checking Coolant Corrosion
Inhibitor Additive Strength
At specific mileage intervals as listed in the
scheduled maintenance information
chapter, the coolant corrosion inhibitor
additive should be checked. An information
message may display in the optional
information display at this time. The
purpose of checking is to verify the correct
engine coolant concentration (freeze point
protection) and corrosion inhibitor additive
level (strength) of the coolant for
maximum engine performance and
protection.Three products are available to confirm
the life and health of the coolant, one tool,
a test kit and a coolant inhibitor additive:
236
Maintenance
•Robinair® Coolant and Battery
Refractometer 75240 –
Recommended refractometer to test
coolant concentration. (Rotunda tool
part number: ROB75240).
•Rotunda 328-R071–ELC (Antifreeze
Coolant ELC Contamination Kit) –
Evaluates the corrosion inhibitor
additive strength.
• The first step is once the coolant
concentration is verified to be in the
range of 40 – 60%. Test the
corrosion inhibitor additive
strength. If the test results show
the cooling system does not have
excessive contamination and the
corrosion inhibitor additive strength
is sufficient then no further action
is required. If the test results for the
Engine Coolant Circuit show the
cooling system has excessive
contamination or the corrosion
inhibitor additive strength is not
sufficient then add 47 fl oz (1.4 L)
of Motorcraft Specialty Orange
Engine Coolant Revitalizer. If the
test results for the Secondary
Coolant Circuit show the cooling
system has excessive
contamination or the corrosion
inhibitor additive strength is not
sufficient then add 16 fl oz (0.47 L)
of Motorcraft Specialty Orange
Engine Coolant Revitalizer.
•Motorcraft Specialty Orange Engine
Coolant Revitalizer – Additive to
boost the corrosion inhibitor level
based upon the test results of the
Antifreeze Coolant ELC Contamination
Kit. The Revitalizer may be added two
times over the life of the coolant. If
additional dosages are required, the
cooling system must be flushed and
refilled per the instructions in the
Workshop Manual.Make sure to follow the proper coolant and
additive specifications. See Capacities
and Specifications (page 288).
Coolant Change
At specific mileage intervals, as listed in
the scheduled maintenance information,
the coolant should be changed. The
information display may display a message
to change coolant at this time. Add
prediluted coolant approved to the correct
specification. See Capacities and
Specifications (page 288).
Engine-driven Cooling Fan (Fan
Clutch)
Your vehicle may have an engine driven
cooling fan drive (also called a fan clutch).
This fan drive changes the fan speed to
match the vehicle’s changing cooling air
flow requirements. Fan speed, fan noise
level and fuel consumption all will increase
based on the driving conditions that
include trailer towing, hill climbing, heavy
loads, high speed and high ambient
temperature, individually or in combination.
The fan drive is designed to provide the
minimum fan speed (and resulting
minimum fan noise and fuel consumption)
required to meet the ever changing vehicle
cooling air flow requirements. You will hear
the amount of fan noise increasing and
decreasing as the engine power
requirements and vehicle driving conditions
change as you drive. This is to be expected
as being normal to the operation of your
vehicle. High levels of fan noise might also
be heard when your engine is first started,
and should normally decrease after driving
for a short time.
237
Maintenance
Do not use the following as a coolant
substitute:
• Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol or
methanol antifreeze.
Alcohol and other liquids can cause engine
damage from overheating or freezing.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.
Recycled Coolant
We do not recommend the use of recycled
coolant as an approved recycling process
is not yet available.
Dispose of used engine coolant in an
appropriate manner. Follow your
community’s regulations and standards
for recycling and disposing of automotive
fluids.
Severe Climates
If you drive in extremely cold climates:
• It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point
protection. Coolant concentrations
above 60% decrease the overheat
protection characteristics of the
coolant and may cause engine
damage.If you drive in extremely hot climates:
• You can decrease the coolant
concentration to 40%.
• Coolant concentrations below 40%
decrease the freeze and corrosion
protection characteristics of the
coolant and may cause engine
damage.
Vehicles driven year-round in non-extreme
climates should use prediluted engine
coolant for optimum cooling system and
engine protection.
Coolant Change
Change the coolant at specific mileage
intervals as listed in the scheduled
maintenance information. The information
display may display a message to change
coolant at this time. Add prediluted
coolant approved to the correct
specification. See Capacities and
Specifications (page 288).
Engine-driven Cooling Fan (Fan
Clutch)
Your vehicle comes with an engine driven
cooling fan drive, also called a fan clutch.
This fan drive changes the fan speed to
match the vehicle’s changing cooling air
flow requirements. Fan speed, fan noise
level and fuel consumption all will increase
based on the driving conditions that
include trailer towing, hill climbing, heavy
loads, high speed and high ambient
temperature, individually or in combination.
The fan drive is designed to provide the
minimum fan speed, and resulting
minimum fan noise and fuel consumption
required to meet the ever changing vehicle
cooling air flow requirements. You will hear
the amount of fan noise increasing and
decreasing as the engine power
requirements and vehicle driving conditions
240
Maintenance
Safety Practices
WARNING: If your vehicle
is stuck in snow, mud or sand, do
not rapidly spin the tires;
spinning the tires can tear the
tire and cause an explosion. A
tire can explode in as little as
three to five seconds.
WARNING: Do not spin the
wheels at over 34 mph
(55 km/h). The tires may fail and
injure a passenger or bystander.
Driving habits have a great deal
to do with your tire mileage and
safety.
• Observe posted speed limits
• Avoid fast starts, stops and
turns
• Avoid potholes and objects on
the road
• Do not run over curbs or hit the
tire against a curb when
parking
Highway Hazards
No matter how carefully you drive
there’s always the possibility that
you may eventually have a flat tire
on the highway. Drive slowly to the
closest safe area out of traffic.
This may further damage the flat
tire, but your safety is more
important.If you feel a sudden vibration or
ride disturbance when driving, or
you suspect your tire or vehicle
has been damaged, immediately
reduce your speed. Drive with
caution until you can safely pull
off the road. Stop and inspect the
tires for damage. If a tire is
under-inflated or damaged,
deflate it, remove wheel and
replace it with your spare tire and
wheel. If you cannot detect a
cause, have the vehicle towed to
the nearest repair facility or tire
dealer to have the vehicle
inspected.
Tire and Wheel Alignment
A bad jolt from hitting a curb or
pothole can cause the front end
of your vehicle to become
misaligned or cause damage to
your tires. If your vehicle seems to
pull to one side when you’re
driving, the wheels may be out of
alignment. Have an authorized
dealer check the wheel alignment
periodically.
Wheel misalignment in the front
or the rear can cause uneven and
rapid treadwear of your tires and
should be corrected by an
authorized dealer. Front-wheel
drive vehicles and those with an
independent rear suspension may
require alignment of all four
wheels.
The tires should also be balanced
periodically. An unbalanced tire
and wheel assembly may result in
irregular tire wear.
282
Wheels and Tires
A message appears in the information
display when it is time for an oil change.
Make sure you perform the oil change
within two weeks or 500 mi (800 km) of
the message appearing. Make sure you
reset the Intelligent Oil-Life Monitor after
each oil change. See Instrument Cluster
(page 63).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or 5,000 mi (8,000 km) from
your last oil change. Never exceed one year
or 10,000 mi (16,000 km) between oil
change intervals.
All Vehicles
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Scheduled Maintenance Services
Maintenance service adjustments must
conform to specifications contained in this
manual, and those shown on the Important
Engine Information decal. Perform the
following services at scheduled intervals
because they essential to the life and
performance of your vehicle. Ford
recommends that you perform
maintenance on all designated items to
achieve best vehicle operation.
320
Scheduled Maintenance