Jump Starting the Vehicle ........................190
Transporting the Vehicle ...........................192
Towing Points ...............................................193
Customer Assistance
Getting the Services You Need ..............194
In California (U.S. Only) ............................195
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .....................196
Getting Assistance Outside the U.S. and
Canada ........................................................197
Ordering Additional Owner's Literature
........................................................................1 9 8
Reporting Safety Defects (U.S. Only)
........................................................................1 9 8
Reporting Safety Defects (Canada Only)
........................................................................1 9 9
Fuses
Fuse Specification Chart .........................200
Changing a Fuse .........................................208
Vehicle Inspection Guide
Vehicle Inspection Information ..............210
Maintenance
General Information ...................................219
Opening and Closing the Hood .............220
Under Hood Overview - 6.7L Diesel ......222
Under Hood Overview - 7.3L ...................223
Engine Oil Dipstick - 6.7L Diesel ............224
Engine Oil Dipstick - 7.3L ..........................224
Engine Oil Check - 6.7L Diesel ...............224
Engine Oil Check - 7.3L .............................225
Changing the Engine Oil and Oil Filter
........................................................................226
Oil Change Indicator Reset ......................227
Changing the Engine Air Filter - 6.7L
Diesel ...........................................................228
Changing the Engine Air Filter - 7.3L .....230Draining the Fuel Filter Water Trap - 6.7L
Diesel ...........................................................232
Engine Coolant Check - 6.7L Diesel ......233
Engine Coolant Check - 7.3L ...................238
Automatic Transmission Fluid Check
........................................................................242
Brake Fluid Check .......................................244
Power Steering Fluid Check ....................245
Changing the 12V Battery ........................246
Adjusting the Headlamps ........................247
Washer Fluid Check ...................................249
Fuel Filter - 7.3L ...........................................249
Checking the Wiper Blades ....................249
Changing the Wiper Blades ....................249
Removing a Headlamp ............................250
Changing a Bulb .........................................250
Changing the Engine-Mounted and
Diesel Fuel Conditioner Module Fuel
Filters - 6.7L Diesel ..................................251
Electrical System Inspection ..................254
Air Induction System Inspection ...........254
Exhaust System Inspection ....................255
Brake System Inspection .........................255
Axle Inspection ............................................258
Steering System Inspection ...................259
Suspension System Inspection .............259
Frame and Tow Hook Inspection .........260
Rear Axle Fluid Check ...............................260
Spring U-Bolt Check .................................260
Vehicle Care
General Information ..................................262
Cleaning Products ......................................262
Cleaning the Exterior .................................263
Waxing ............................................................264
Cleaning the Engine ..................................264
Cleaning the Windows and Wiper Blades
........................................................................265
Cleaning the Interior ..................................265
Cleaning the Instrument Panel and
Instrument Cluster Lens ......................266
4
Table of Contents
DATA RECORDING
WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print,
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:Error logs are reset following a service
or repair.
Note:We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
13
Introduction
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe.
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
Services That We Provide
If you use our services, we collect and use
data, for example, account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use datato enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services to which you
subscribe. We take no responsibility for
services that third parties provide.
Vehicles With a Connectivity
Device (If Equipped)
E314755
The connectivity device has a
SIM. The connectivity device was
enabled when your vehicle was
built and periodically sends messages to
stay connected to the cell phone network.
These messages could include information
that identifies your vehicle, the SIM and the
electronic serial number of the connectivity
device. Cell phone network service
providers could have access to additional
information, for example, cell phone
network tower identification.
Note:The connectivity device continues to
send this information unless you disable the
connectivity device. To find out more about
having the connectivity device disabled,
contact the Ford Customer Relationship
Center. See Connected Vehicle (page 308).
If FordPass is connected to your vehicle,
Ford also receives additional information,
for example, location and vehicle data. See
FordPass Terms and Privacy Policy. For
additional information about our privacy
policy, visit www
.FordConnected.com or
refer to your local Ford website.
15
Introduction
Note:To stop the connectivity device from
sharing this information, for example,
location and vehicle data, see your
Connectivity Settings through the FordPass
app. You may also remove the vehicle from
your FordPass account.
Note:The service can be unavailable or
interrupted for a number of reasons, for
example, environmental or topographical
conditions and data plan coverage.
Note:To find out if your vehicle has
connectivity technology, visit
www
.FordConnected.com.
Note:If you plan to no longer use your
vehicle, for example, by selling or donating
it, remember to remove the vehicle from
your FordPass account. If you recently
purchased the vehicle and want to disable
or establish new connectivity, please
contact the Ford Customer Relationship
Center through the FordPass app or by using
the e-mail address on the local Ford
website.
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system.
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes the vehicle identification number
of your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information. We
retain it only as long as necessary to
provide the service, to troubleshoot, for
continuous improvement and to offer you
products and services that may be of
interest to you according to your
preferences and where allowed by law.If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example, data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information.
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to your local Ford
website.
Note:To find out if your vehicle has
connectivity technology, visit
www
.FordConnected.com.
Vehicles With an Emergency Call
System
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or
verbally disclosing to emergency services
operators your vehicle location or other
16
Introduction
• Do not dilute diesel exhaust fluid with
water or any other liquid.
• An ammonia odor may be smelled
when the cap is removed or during
refill. Refill diesel exhaust fluid in a well
ventilated area.
Typical Diesel Exhaust Fluid Usage
When Using the Power Take Off (PTO)
Continuous PTO use—Minimal PTO use
0–7,800 mi (0–12,550 km)
Contaminated Diesel Exhaust
Fluid or Inoperative Selective
Catalytic Reduction System
Selective catalytic reduction systems are
sensitive to contamination of the diesel
exhaust fluid. Maintaining the purity of the
fluid is important to avoid system
malfunctions. Do not add fuel or any
additive to the diesel exhaust fluid tank. If
you remove or drain the diesel exhaust fluid
tank, do not use the same fluid to refill the
tank. The system has a sensor to monitor
fluid quality.
E163176
A warning lamp illuminates and
a message appears in the
information display if the system
becomes contaminated or inoperative.Continued driving without replacing diesel
exhaust fluid or having the selective
catalytic reduction system repaired results
in the following actions as required by the
California Air Resources Board (CARB) and
U.S. Environmental Protection Agency
(EPA):
€ Within a preset distance to empty,
speed is limited upon vehicle restart.
Prior to this occurring a message
appears in the information display.
€ Further vehicle operation without
replacing contaminated diesel exhaust
fluid causes the engine to enter an
idle-only condition. This only occurs
upon vehicle refueling, vehicle idling in
park for 1 hour, or engine shutdown for
10 minutes or more and is indicated by
a message in the information display
indicating the required actions to
resume normal operation.
Note:For vehicle speed limiting or idle-only
condition, normal vehicle operation resumes
when you repair the contaminated system.
To service a contaminated or inoperative
system, see an authorized dealer.DIESEL PARTICULATE FILTER
(IF EQUIPPED)
Your vehicle has a diesel particulate filter.
The diesel particulate filter is an inline filter
in the exhaust system that reduces carbon
emissions by trapping exhaust particles
before they reach the tailpipe. The diesel
particulate filter looks similar to a
traditional exhaust catalyst, except larger,
and is part of the exhaust system under
your vehicle. The filter couples to a diesel
oxidation catalyst that reduces the amount
of harmful exhaust emitted from the
tailpipe. As soot gathers in the system, it
begins to restrict the filter. Periodically, you
need to clean the soot that gathers inside
the filter. You can clean the soot in two
different ways, passive regeneration and
122
Engine Emission Control
3. Add engine oil that meets our
specifications. See Capacities and
Specifications (page 288).
4. Reinstall the engine oil filler cap. Turn
it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note:Immediately soak up any oil spillage
with an absorbent cloth.
Engine Oil Pressure Warning Lamp
WARNING: If it illuminates when
you are driving do not continue your
journey, even if the oil level is correct.
Have your vehicle checked.
It illuminates when you switch
the ignition on.
If it illuminates when the engine
is running this indicates a malfunction.
Stop your vehicle as soon as it is safe to
do so and switch the engine off. Check the
engine oil level. If the oil level is sufficient,
this indicates a system malfunction. Have
your vehicle checked as soon as possible.
CHANGING THE ENGINE OIL
AND OIL FILTER
WARNING: Do not add engine oil
when the engine is hot. Failure to follow
this instruction could result in personal
injury.If your vehicle has a diesel engine, an
Intelligent Oil Life Monitor™ calculates the
proper oil change service interval. When
the information display indicates: OIL
CHANGE REQUIRED, change the engine
oil and oil filter. See Information
Displays (page 70).
The engine oil filter protects your engine
by filtering harmful, abrasive or sludge
particles and particles significantly smaller
than most available will-fit filters. See
Motorcraft Parts (page 290).
1. Unscrew the oil filter and oil pan drain
plug and wait for the oil to drain.
2. Replace the filter.
3. Reinstall the oil pan drain plug.
4. Refill the engine with new oil. See
Engine Oil Capacity and
Specification (page 295).
5. For diesel engines, you need to reset
the Intelligent Oil Life Monitor™. See
Information Displays (page 70).
Engine Lubrication for Severe
Service Operation
The following conditions define severe
operation:
• Frequent or extended idling such as
over 10 minutes per hour of normal
driving.
• Low-speed operation or stationary use.
• If the vehicle is operated in sustained,
ambient temperatures below -9°F
(-23°C) or above 100°F (38°C).
• Frequent low-speed operation, or
consistent heavy traffic less than
25 mph (40 km/h).
• Operating in severe dust conditions.
• Operating the vehicle off road.
• Towing a trailer over 1,000 mi
(1,600 km).
226
Maintenance
change as you drive. This is to be expected
as being normal to the operation of your
vehicle. High levels of fan noise might also
be heard when your engine is first started,
and should normally decrease after driving
for a short time.
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the
coolant temperature gauge moves toward
the red zone:
A warning lamp illuminates and
a message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
switches to alternating cylinder operation.
Each disabled cylinder acts as an air pump
and cools the engine.
When this occurs, your vehicle still
operates, however:
• Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is for
use during emergencies only. Operate
your vehicle in fail-safe mode only as
long as necessary to bring your vehicle
to rest in a safe location and seek
immediate repairs. When in fail-safe
mode, your vehicle will have limited
power, will not be able to maintain
high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury.
WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.
Your vehicle has limited engine power
when in the fail-safe mode, drive your
vehicle with caution. Your vehicle does not
maintain high-speed operation and the
engine may operate poorly.
Remember that the engine is capable of
shutting down to prevent engine damage.
In this situation:
1. Pull off the road as soon as safely
possible and switch the engine off.
2. If you are a member of a roadside
assistance program, we recommend
that you contact your roadside
assistance service provider.
3. If this is not possible, wait a short
period for the engine to cool.
241
Maintenance
Air Brakes
WARNING: Do not manually adjust
the automatic slack adjusters to correct
excessive push rod stroke as it may result
in reduced brake effectiveness and a
vehicle crash. Excessive push rod stroke
indicates that a problem exists with the
automatic adjuster, with the installation
of the adjuster, or with foundation brake
components that manual adjustment
does not remedy. Seek service from a
qualified facility for excessive push rod
stroke.
Inspection and Adjustment
Establish a regular schedule for periodic
cleaning, lubrication and adjustment
inspection based on vehicle use. Exact
maintenance intervals are difficult to
predetermine due to vehicle applications
and operating conditions. If you are
uncertain of the proper schedule for your
vehicle, contact an authorized dealer.
Regular inspections should include:
• Periodic checking (every service
interval) of push rod travel or brake
adjustment. This is essential for
effective braking. Brake chamber push
rods on original equipment chambers
now incorporate an orange paint
marker near the base of the push rodas a stroke indicator to aid in
adjustment checks. If the push rod is
clean and the brakes are out of
adjustment, you can see the orange
marker protruding from the chamber
when the brakes are applied.
• Checking the brake lining (every service
interval). When brake linings or blocks
wear within 0.063 in (1.6 mm) they
must be replaced.
• Periodic checking (every service
interval) of the air compressor filter.
Check the filter minder and when the
indicator is near or on the red line
marked Service, replace the filter and
reset the service filter minder.
Do not back off or disconnect the front
brakes so that they are less effective,
letting the rear brakes do all the stopping
of your vehicle. Do not overlook the brakes
on the trailer either. Brake condition on the
trailer is just as important as the tractor.
Proper brake balance on trucks and
tractor-trailers is essential for effective
braking.
Once a year, inspect the entire brake
system:
• Rubber components for deterioration.
A qualified technician should inspect
these components and replace them
as necessary. Replacement intervals
vary according to the severity and
length of vehicle service.
• Condition of brake drums, brake
chambers and slack adjusters.
• System for air leaks.
• Hose or pipes for rust, damage and
deterioration.
• Operation of service and parking
brakes.
Periodically inspect parts such as air brake
chamber diaphragm, air compressor and
air cleaner. Replace any parts if you can
consider them unserviceable.
256
Maintenance