This introduces new features and providesupdates to the vehicle's software systems.Make sure to switch Automatic Updateson, set a recurring update schedule andconnect your vehicle to Wi-Fi. Updatescould take longer when not connected toWi-Fi or could not download at all. SeeConnecting the Vehicle to a Wi-FiNetwork (page 621). See Connecting theVehicle to a Wi-Fi Network (page 621).
Your vehicle may be able to receivedrivable software updates, non-drivablesoftware updates or both. Drivablesoftware updates happen during normalvehicle usage and require limited inputfrom you. You are notified on yourtouchscreen and connected device priorto a non-drivable update.
Most updates complete in less than 30minutes, although some updates couldtake up to a few hours. Check yourtouchscreen or connected device for themost accurate estimated update time.
You are notified of the status of the vehiclesoftware update in the touchscreen andon your connected device. See SoftwareUpdate Indicators (page 658).
Vehicle Software UpdateRequirements
Non-drivable software updates do notinstall if any of the following occur:
•Your vehicle is running.
•Your vehicle is switched on.
•Your vehicle is not parked.
•The 12 V battery charge is too low.
•The hazard indicators are switched on.
•The alarm is sounding.
•The doors are open.
•The parking lamps are switched on.
•You are pressing the brake pedal.
•An emergency call is in process.
•Your vehicle is in limp home mode.
Vehicle Software UpdateLimitations
Once you begin a non-drivable softwareupdate, you cannot:
•Cancel the update.
•Lock, unlock or enter your vehicleunless you have a key blade.
•You can open the doors using themechanical latch if child locks arenot on.
•Drive your vehicle.
•Start your vehicle.
•Use the remote control to lock, unlockor start your vehicle.
•Use the alarm, central locks or doortones.
•Use the electronic door locks.
•Charge your vehicle.
•Charging resumes once the updatecompletes.
SOFTWARE UPDATE
SETTINGS
To access the Software Updates menu:
1.Press Settings on the touchscreen.
2.Press Software Updates.
You can do the following in the SoftwareUpdates menu:
•Switch Automatic Updates on and off.
•Schedule and install software updates.
•View software update details.
Press the button next to a menuoption for more information.
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Less Cost to Properly Maintain YourVehicle
The Ford Protect extended service planalso offers a Premium Maintenance Planthat covers all scheduled maintenance,and selected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine belts.
•Engine coolant hoses, clamps ando-rings.
•Diesel exhaust fluid replenishment (ifequipped).
•Cabin air filter replacement every20,000 mi (32,000 km) for electricvehicles only.
Interest Free Finance Options
Just a 5% down payment provides youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford Protectextended service plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect extendedservice plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan (Canada Only)
You can get more protection for yourvehicle by purchasing a Ford Protectextended service plan. Ford Protectextended service plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect extendedservice plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect extendedservice plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect extended service plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside of Canadaand the United States are not eligible forFord Protect extended service plancoverage.
This information is subject to change. Visityour local Ford of Canada dealer orwww.ford.ca to find the Ford Protectextended service plan that is right for you.
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It is important to rely upon your dealershipto properly diagnose and repair yourvehicle.
We strongly recommend only using ourgenuine or our authorized re-manufacturedreplacement parts engineered for yourvehicle.
Additives and Chemicals
We do not recommend using chemicals oradditives not approved by us as part ofyour vehicle’s normal maintenance. Pleaseconsult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is anormal operating characteristic and, byitself, does not necessarily indicate aconcern or that the fluid needs to bechanged. Have discolored fluids that alsoshow signs of overheating or foreignmaterial contamination checkedimmediately.
Make sure to change the vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is aviable way to change fluid for many vehiclesub-systems during scheduledmaintenance. It is critical that systems areflushed only with new fluid that is the sameas that required to fill and operate thesystem or using our approved flushingchemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections.
Check Every Month
The engine oil level.
Function of all interior and the exterior lights.
The tires including the spare for wear and proper pressure.
The windshield washer fluid level.
Check Every Six Months
The battery connections. Clean if necessary.
The body and door drain holes for obstructions. Clean if necessary.
The cooling system fluid level and the coolant system strength.
The door weatherstrips for wear. Lubricate if necessary.
The hinges, latches and outside locks for proper operation. Lubricate if necessary.
The parking brake for proper operation.
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Check Every Six Months
The seatbelts and seat latches for wear and function.
Safety warning lamps, brake, ABS, airbag and seatbelt for operation.
The washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
It is important to have the systems on yourvehicle regularly checked. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
Multi-Point Inspection
Hazard warning system operationAccessory drive belt or belts
Horn operationBattery performance
Radiator, cooler, heater and air conditioninghosesEngine air filter
Suspension components for leaks ordamageExhaust system
Steering and linkageExterior lamps operation
Tires including the spare for wear and
proper pressure2Fluid levels1; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer.2If your vehicle has a temporary mobility kit, check the tire sealant expiration Use By dateon the canister. Replace as needed.
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Normal Maintenance Intervals
At Every Oil Change Interval as Indicated by the Instrument Cluster Display 1
Change the engine oil and filter.2
Rotate the tires, inspect for tire wear and measure the tread depth.
Perform a multi-point inspection, recommended.
Inspect the automatic transmission fluid level, if applicable with dipstick. Consult yourdealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and the parking brake.
Inspect the engine coolant system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the front axle.3
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, and driveshaft.
Inspect the wheels and related components for abnormal noise, wear, looseness ordrag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.2 Reset the oil change reminder after engine oil and filter changes. See Resetting theIntelligent Oil Life Monitor (page 506).3 Four-wheel drive vehicles only.
Brake Fluid Maintenance1
Change the brake fluid.2Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time forthe interval.2 Brake fluid servicing requires special equipment available at your authorized dealer.
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Driver Training/EVOC
Replace engine oil and filter as indicated by the informationdisplay and perform services listed in the extreme usagescheduled maintenance chart.
As required
Inspect brake pads, rotors, calipers, hoses, and service asrequired.
Inspect engine oil level.Inspect vehicle every dayprior to starting trainingSet tire pressure. Refer to driver door placard for cold tirepressure information.
Inspect tire quality for wear.
Set wheel lug nut torque. The cold wheel lug nut torqueis 150 lb.ft (204 Nm). If wheels are torqued while they arehot (after 15 minutes of EVOC driving), torque may bechecked to hot wheel lug nut torque of 70 lb.ft (95 Nm).
Proper functioning of safety devices (seat belts, no air baglights, etc.)
Front differential/axle fluid. Check front hub / bearing bolttorque to 130 lb.ft (175 Nm).25 hours of training use
Rear differential/axle fluid.100 hours of training use
Change transmission and transfer case fluids.Annually
Note:Follow base owner guide directionfor 1,000-mile vehicle break-in prior to usingvehicle for training purposes.
Note:Incorporate vehicle cool-down afterhard driving.
Note:Perform Training / EVOC serviceaccording to the extreme usage scheduledmaintenance chart.
Note:Use police responder part numbersfor replacement parts.
Engine Idle Hour Meter
Your vehicle may have an idle meter toindicate how much time the vehicle hasbeen sitting in park (P) or neutral (N). Themeter is incorporated with the vehicleodometer. Depressing the odometer-resetbutton once displays the trip odometer(miles [kilometers] following by a "T" fortrip odometer); depressing theodometer-reset button a second timedisplays the idle meter (hours following byan "H" for hours). The idle meter onlyaccumulates time while the vehicle is inpark (P) or neutral (N). Displayed time iscumulative for the vehicle and cannot bereset to zero. Police vehicles often
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ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objectsor mount equipment on or near theairbag cover, on the side of the front orrear seatbacks, or in areas that maycome into contact with a deployingairbag. Failure to follow theseinstructions may increase the risk ofpersonal injury in the event of a crash.
WARNING: Do not fasten antennacables to vehicle wiring, fuel pipes andbrake pipes.
WARNING: Keep antenna andpower cables at least 4 in (10 cm) fromany electronic modules and airbags.
Note:We test and certify your vehicle tomeet electromagnetic compatibilitylegislation. It is your responsibility to makesure that any equipment an authorizeddealer installs on your vehicle complies withapplicable local legislation and otherrequirements. Installation of someaftermarket electronic devices coulddegrade the performance of vehiclefunctions, which use radio frequency signalssuch as broadcast radio receiver, tirepressure monitoring system, push buttonstart,Bluetooth® connectivity or satellitenavigation.
Note:Any radio frequency transmitterequipment in your vehicle (such as cellulartelephones and amateur radio transmitters)must keep to the parameters in thefollowing illustrations and table. We do notprovide any other special provisions orconditions for installations or use.
Car/SUV
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3
360 Degree Camera...................................332360 Degree Camera Settings.......................334360 Degree Camera Guide Lines...........333360 Degree Camera Precautions..........332360 Degree Camera Settings.................334Switching the 360 Degree Camera On andOff.......................................................................334Switching the 360 Degree CameraView...................................................................335
4
4WDSee: Four-Wheel Drive.....................................274
9
911 Assist...........................................................88
A
A/CSee: Climate Control - Vehicles With:Automatic Temperature Control.............184See: Climate Control - Vehicles With: ManualTemperature Control...................................189About This Publication.................................24About Us.............................................................21ABSSee: Brakes............................................................291Accessing Apps...........................................650Accessing Navigation................................654Accessing the Passive Key BackupPosition - Vehicles With: Keyless Entryand Push Button Start...........................240Accessing the Trip Computer - VehiclesWith: 4.2 Inch Screen...............................180Accessing the Trip Computer - VehiclesWith: 8 Inch Screen/12 InchScreen...........................................................180Accessories...................................................660Active Park Assist........................................336Active Park Assist –Troubleshooting............................................338Active Park Assist Precautions...............336
Active Park Assist –Troubleshooting........................................338Active Park Assist – Frequently AskedQuestions........................................................338Active Park Assist – InformationMessages.........................................................338Adaptive Cruise Control............................342Adaptive Cruise Control –Troubleshooting............................................354Lane Centering...................................................349Predictive Speed Assist....................................351Predictive Speed Assist –Troubleshooting............................................353Adaptive Cruise Control AutomaticCancellation...............................................345Adaptive Cruise ControlIndicators.....................................................348Adaptive Cruise ControlLimitations..................................................343Adaptive Cruise ControlPrecautions.................................................342Adaptive Cruise Control –Troubleshooting........................................354Adaptive Cruise Control – InformationMessages.........................................................354Adaptive Front Lighting..............................157How Does Adaptive Front LightingWork....................................................................157Switching Adaptive Front Lighting On andOff.......................................................................158Adjustable Pedals........................................142Adjusting the Exterior Mirrors..................164Adjusting the Headlamps - VehiclesWith: Halogen Headlamps.....................515Adjusting the Headlamps - VehiclesWith: LED Headlamps.............................514Adjusting the Instrument Panel LightingBrightness....................................................160Adjusting the Integrated Trailer BrakeController Mode.........................................427Adjusting the Map.......................................654Changing the Format of the Map................654Zooming the Map In and Out.......................654Adjusting the Pedals...................................142Adjusting the Seatbelt Height...................67Adjusting the Seatbelt Length..................68Adjusting the Seatbelts DuringPregnancy......................................................67
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