2023 FORD EXPEDITION bluetooth

Alexa Built-In - Vehicles With:12 Inch Screen
What is Alexa Built-In...............................507
Alexa Built-In Requirements..................507
Signing Into Your Account.......................507
Using Alexa Built-In...................................507
Alexa Built-In Settings..............................507
Alexa Built-In - Vehicles With:15 Inch Screen
What is Alexa Built-In...............................509
Alexa Built-In Requirements..................509
Signing Into Your Account......................509
Using Alexa Built-In...................................509
Alexa Built-In Settings.............................509
Phone - Vehicles With: 12 InchScreen
Phone Precautions.......................................511
Connecting Your Phone.............................511
Phone Menu....................................................511
Making and Receiving a Phone Call......513
Sending and Receiving a Text Message.........................................................................514
Switching Text Message Notification Onand Off........................................................515
Phone - Vehicles With: 15 InchScreen
Phone Precautions.....................................516
Connecting Your Phone............................516
Phone Menu..................................................516
Making and Receiving a Phone Call......517
Sending and Receiving a Text Message.........................................................................518
Switching Text Message Notification Onand Off........................................................519
Bluetooth® - Vehicles With: 12Inch Screen
Connecting a Bluetooth® Device.........520
Playing Media Using Bluetooth®.........520
Bluetooth® - Vehicles With: 15Inch Screen
Connecting a Bluetooth® Device..........521
Playing Media Using Bluetooth®...........521
Apps - Vehicles With: 12 InchScreen
App Precautions..........................................522
App Requirements.....................................522
Accessing Apps...........................................522
Enabling Apps on an iOS Device...........522
Enabling Apps on an Android Device........................................................................522
Switching Apple CarPlay On and Off........................................................................523
Switching Android Auto On and Off.....523
Apps - Vehicles With: 15 InchScreen
App Precautions.........................................524
App Requirements.....................................524
Accessing Apps...........................................524
Enabling Apps on an iOS Device..........524
Enabling Apps on an Android Device........................................................................524
Switching Apple CarPlay On and Off........................................................................525
Switching Android Auto On and Off.....525
Navigation - Vehicles With: 12Inch Screen
Connected Navigation..............................526
Accessing Navigation................................526
Navigation Map Updates.........................526
Adjusting the Map......................................526
Live Traffic.....................................................526
Setting a Destination................................526
Waypoints......................................................527
Route Guidance...........................................527
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WHAT IS 911 ASSIST
911 Assist is a SYNC system feature thatcan call for help.
For more information, visitwww.owner.ford.com.
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding kneeairbags and rear inflatable seatbelts, oractivates the fuel pump shut-off, yourvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth® enabled phone.
Not all crashes deploy an airbag or activatethe fuel pump shut-off. If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCsearches for and tries to connect to apreviously paired cell phone. SYNC thenattempts to call the emergency services.
Before making the call:
•SYNC provides about 10 seconds tocancel the call. If you fail to cancel thecall, SYNC attempts to dial 911.
•SYNC says the following, or a similarmessage: SYNC will attempt to call 911,to cancel the call, press Cancel on yourscreen or press and hold the phonebutton on your steering wheel.
If you do not cancel the call and SYNCmakes a successful call a pre-recordedmessage plays for the 911 operator. Theoccupants in your vehicle are able to talkwith the operator. Be prepared to provideyour name, phone number and locationimmediately because not all 911 systemsare capable of receiving this informationelectronically.
During an emergency call the systemtransmits vehicle data to the emergencyservice.
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911Assist to make an emergency call if youcan do it yourself. Dial emergencyservices immediately to avoid delayedresponse time which could increase therisk of serious injury or death after acrash. If you do not hear 911 Assist withinfive seconds of the crash, the system orphone may be damaged ornon-functional.
WARNING: Always place yourphone in a secure location in your vehicleso it does not become a projectile or getdamaged in a crash. Failure to do so maycause serious injury to someone ordamage the phone which could prevent911 Assist from working properly.
WARNING: Unless the 911 Assistsetting is set on before a crash, thesystem will not dial for help which coulddelay response time, potentiallyincreasing the risk of serious injury ordeath after a crash.
•SYNC is powered and working properlyat the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth® enabled and compatiblecell phone to SYNC.
•A connected Bluetooth® enabledphone must have the ability to makeand maintain an outgoing call at thetime of the incident.
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•A connected Bluetooth® enabledphone must have adequate networkcoverage, battery power and signalstrength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
Note:If any user sets 911 Assist to on or off,that setting applies for all paired phones. If911 Assist is off and the phone connectedto SYNC, an icon displays on the status bar.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
EMERGENCY CALL
LIMITATIONS
The SYNC 911 Assist feature only operatesin the U.S., Canada or in a territory in which911 is the emergency number. The followingare limitations of this feature:
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
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CENTER DISPLAY
PRECAUTIONS
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
CENTER DISPLAY
LIMITATIONS
Speed-restricted Features
For your safety, some features are notavailable while the vehicle is in motion ator above 5 mph (8 km/h). Settings thatare not critical while driving your vehicleare shown as restricted on your display.Some of these settings include:
•Software updates.
•Personal profiles setup.
•Valet mode setup.
•Driver assistance settings.
•MyKey setup.
•Door keypad code setup.
These restricted features becomeavailable when your vehicle is no longer inmotion.
STATUS BAR
SYNC4 Features
The bar is on top of the display andindicates the status of your vehicle'sfeatures.
Audio System
Audio system muted.
Connected Device
Cell phone microphone muted.
Phone call in progress.
Media player connected usingBluetooth®.
Cell phone network signalstrength.
Cell phone roaming.
Text message received.
Unread email message.
Automatic crash notificationsystem off.
Cell phone battery status.
Vehicle Data
Wi-Fi available.
Wi-Fi connected.
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Vehicle data sharing on.
Vehicle data sharing off.
Vehicle location sharing on.
Vehicle data and vehicle locationsharing on.
Vehicle Software Update
Vehicle software updateavailable.
Vehicle software update requiresschedule.
Vehicle software update requiresconsent.
Vehicle software update requiresWi-Fi.
Vehicle software updateschedule reminder.
Vehicle software update notsuccessful.
Vehicle software updatesuccessful.
Wireless Accessory Charger
Wireless accessory chargeractive.
FEATURE BAR
The feature bar is located on the bottomof the display and allows you to accessvehicle features.
Press to use the radio, a USB, amedia player or a Bluetooth®device.
Press to make calls and accessthe phonebook on your cellphone.
Press to use the navigationsystem.
Press to replace this button witha shortcut to a feature or setting.
Press to search for and usecompatible apps on your iOS orAndroid device.
Press to adjust system settings.
Press to view features.
Note:The icon may be different dependingon your vehicle.
INFORMATION ON DEMAND
SCREEN
The information on demand screendisplays cards on the side of the displayand allows you to see information fromdifferent features.
Press the button to view the nextcard.
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CENTER DISPLAY
PRECAUTIONS
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
CENTER DISPLAY
LIMITATIONS
Speed-restricted Features
For your safety, some features are notavailable while the vehicle is in motion ator above 5 mph (8 km/h). Settings thatare not critical while driving your vehicleare shown as restricted on your display.Some of these settings include:
•Software updates.
•Personal profiles setup.
•Valet mode setup.
•Driver assistance settings.
•MyKey setup.
•Door keypad code setup.
These restricted features becomeavailable when your vehicle is no longer inmotion.
STATUS BAR
SYNC4 Features
The bar is on top of the display andindicates the status of your vehicle'sfeatures. It also contains the Vehicle andApplication drawers. See Changing theLanguage (page 143).
Status Area
The status area is on the right side of thestatus bar and provides information aboutvehicle features.
Audio System
Audio system muted.
Connected Device
Cell phone microphone muted.
Phone call in progress.
Media player connected usingBluetooth®.
Cell phone network signalstrength.
Cell phone roaming.
Text message received.
Unread email message.
Automatic crash notificationsystem off.
Cell phone battery status.
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Press the button next to a menuoption for more information.
FORD ASSISTANT SETTINGS -VEHICLES WITH: 15 INCH SCREEN
To access the settings menu:
1.Access the vehicle drawer on thetouchscreen.
2.Press SETTINGS.
3.Press Ford Assistant.
From the settings menu you can do thefollowing:
•Switch listen for wake word on or off.
•Set the preferred wake word.
•Switch advance mode on or off.
•Switch phone confirmation on or off.
•Switch the commands list on or off.
•View the commands help menu.
Press the button next to a menuoption for more information.
FORD ASSISTANT – FREQUENTLYASKED QUESTIONS
Why does the system notunderstand what I am saying?
•You are speaking too soon. When usingthe button of the steering wheel, waitfor the tone before you speak.
Why does the system notunderstand the name of a track orartist?
•Bluetooth® does not support voicecommands.Connect your device to aUSB port.
•You are not saying the name exactlyas it appears on your device. Say thename of the track or artist exactly as itappears on your device. Spell out anyabbreviations in the name.
•The system does not recognize somespecial characters contained in thename of a song or artist, for example*, - or +. Rename the files on yourdevice or use the touchscreen to selectand play the track.
Why does the system notunderstand the name of a contactin the phonebook on my device andcalls the wrong contact?
•You are not saying the name exactlyas it appears on your device. Say thefirst and last name of the contactexactly as it appears on your device.Spell out any abbreviations in thename.
•The name contains special characters,for example *, - or +. Rename thecontact on your device or use thetouchscreen to select and call thecontact.
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PHONE PRECAUTIONS
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
CONNECTING YOUR PHONE
Go to the settings menu on your device andswitch Bluetooth® on.
Press the phone option on thefeature bar.
1.Press Add Phone.
Note:A prompt alerts you to search for yourvehicle on your cell phone.
2.Select your vehicle on your cell phone.
Note:A number appears on your cell phoneand on the touchscreen.
3.Confirm the number on your cell phonematches the number on thetouchscreen.
Note:The touchscreen indicates that youhave successfully paired your cell phone.
4.Download the phonebook from yourcell phone when you are prompted.
Note:If you pair more than one cell phone,use the phone settings on the center displayto specify the primary phone. You canchange this setting at any time.
PHONE MENU
This menu becomes available after pairinga phone.
Recent Call List
Display and select an entry from a list ofprevious calls.
Contacts
Display a smart search form to look up yourcontacts. Use the List button toalphabetically sort your contacts.
Favorites
Display the list of favorite contacts thatare set up on your phone.
Messaging
Displays the list of text messages to read,listen to, or respond to.
Email
Displays the list of emails to read, listen to,or respond to.
Phone List
Display the list of paired or connecteddevices that you can select.
Note:Up to 12 devices can be stored.
Do Not Disturb
Reject incoming calls and switch ring tonesand alerts off.
Phone Keypad
Directly dial a number.
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