
TOWING A TRAILER – TROUBLESHOOTING
TOWING A TRAILER – INFORMATION MESSAGES
DetailsMessage
The left-hand trailer turn lamp requiresservice.Trailer Left Turn Lamps Fault Check Lamps
The right-hand trailer turn lamp requiresservice.Trailer Right Turn Lamps Fault CheckLamps
The trailer battery voltage is too low tocharge. If there is no trailer attached, thevehicle battery voltage is low.
Trailer Battery Not Charging See Manual
The system detects a short created by thetrailer lamps. Inspect and repair the trailerwiring, or have the system checked as soonas possible.
Trailer Lighting Module Fault See Manual
The trailer stoplamps require service.Trailer Stop Lamps Fault Check Lamps
Verify the trailer brake connections aresecure and that the aftermarket trailerbrake controller device is correctly installed.Perform a trailer brake and trailer lightcheck if possible. If the message persists,have your vehicle checked as soon aspossible.
Trailer brake system fault See manual
Perform a trailer brake and trailer lightcheck if possible. If the message persists,have your vehicle checked as soon aspossible.
Trailer brake module fault
The trailer sway control detects trailersway. Reduce the vehicle's speed.Trailer Sway Reduce Speed
Displays when one or more tires on thetrailer is above the recommended temper-ature.
Trailer Tire Over Temperature
One or more tires on your trailer is belowthe specified tire pressure.Trailer Tire Low Specified:
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2023 Expedition (TB8) Canada/United States of America, enUSA, Edition date: 202207, DOMTowing a Trailer

DescriptionMessage
These messages display when the systemdoes not detect the trailer. Make sure therear camera is clean, and the sticker isclearly visible in the camera image. You canalso move the trailer forward or backwardto change the trailer position and lightingconditionsIf these messages continue to display, visityour authorized dealer to have your vehiclechecked.
Pro Trailer Backup Assist™ Trailer NotDetected. Shift to Park Press Knob to Exit
Pro Trailer Backup Assist™ Trailer NotDetected. Refer to Owner's Manual. PressKnob to Exit
Display when the camera system cannotdetect the trailer and requires trailermovement to enable trailer detection. Driveforward above 2 mph (3 km/h) to initializethe system.
Pro Trailer Backup Assist™ Trailer NotDetected Pull Forward to Initialize PressKnob to Exit
Displays when your vehicle is backing upbut the system is not activated. Select theconnected trailer on the touchscreen andfollow the instructions to activate thesystem.This message also displays when you backup during the calibration process.
Pro Trailer Backup Assist™ Stop NowSystem Not Active Press Knob to Exit
Displays when the system turns on and isavailable to use.Pro Trailer Backup Assist™ Backup SlowlyTurn Knob to Steer Press Knob to Exit
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2023 Expedition (TB8) Canada/United States of America, enUSA, Edition date: 202207, DOMTrailer Backup Assistance (If Equipped)

TRAILER BACKUP ASSISTANCE– FREQUENTLY ASKEDQUESTIONS
Why does the trailer not reversestraight?
Verify the sticker is correctly applied.Other factors such as the hitchconnection, road camber, road slopeand trailer suspension could influencehow straight the system can reversethe trailer when the control knob is notturned. You can compensate for thetrailer drifting to the right or left byslowly turning the knob until the traileris following your desired path andholding the knob in that position.Check that the correct trailer isselected in the touchscreen. Verify thesticker is correctly applied and checkthat the drawbar and the trailerdimensions are within the allowedrange. If the trailer consistently doesnot reverse straight, delete the trailerfrom the system and repeat the setupprocess to calibrate the trailer.
What does it mean if the systemremains on one message for anextended time during calibration?
The camera could need to be cleaned,the sticker could be blocked, thedrawbar could be outside the allowedrange of 9–18 in (23–46 cm) or youcould need to move to a different areato change the lighting and background.Verify the sticker is in the properlocation. See Applying the TrailerReversing Aid Sticker (page 371).You can move to a different area orchange the direction you are driving orset up the system at a different timeof day. Some trailers are notcompatible with the sticker andcamera system.
What does it mean if the system pausesduring calibration?
There could be steering input or trailermovement during the straight driveportion of the calibration process.
What does it mean if the systemdisplays hold steering steady duringturn?
Part of the calibration process for thesticker setup requires a steady turn. Ifyou are continually moving thesteering wheel during the turn, thisdelays the calibration process. Toenable the calibration process, holdthe steering wheel at the sameposition when turning.
What does it mean if the systemdisplays that it is not available?
There could be a sub-system that thesystem uses that is not correctlyoperating or there could be a batteryvoltage issue. If the system continuesto display it is not available, visit yourauthorized dealer to have your vehiclechecked.
What does it mean if the systemdisplays that driving is required toinitialize steering?
The steering system needs to learninternal parameters to fully turn on thefeature. Drive your vehicle straightforward above 25 mph (40 km/h) forapproximately 5 minutes. This couldalso occur when your vehicle is new,there is a battery voltage issue or if thesteering system has been serviced.
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2023 Expedition (TB8) Canada/United States of America, enUSA, Edition date: 202207, DOMTrailer Backup Assistance (If Equipped)

What does it mean if the trailer is at itsmaximum angle or the systemdeactivated by trailer angle?
You are at the maximum controllabletrailer angle for the system. Place yourvehicle in drive (D) and pull forward toget the truck and trailer back to anin-line position. If this messageconsistently displays, this couldindicate the sticker is incorrectlyapplied, the trailer needs to berecalibrated or the drawbar or thetrailer dimensions are outside of thesupported range. The system isdesigned to work with drawbars thathave a license plate to hitch ball centermeasurement of 9–18 in (23–46 cm)when installed. The system is designedto work with trailers that have a hitchpoint to center of the axle or axlesmeasurement of 6–33 ft(1.85–10.05 m). Do not attempt to usedrawbars or trailers that have a lengthoutside of this range as the systemperformance degrades and couldcause improper system function.Check that the correct trailer isselected on the touchscreen. Verifythe sticker is correctly applied andcheck that the drawbar and the trailerdimensions are within the allowedrange. Then, delete the trailer from thesystem and repeat the setup processto calibrate the trailer.
What does it mean when the systemtells you to take control of the steeringwheel?
The system is no longer steering thevehicle and you must take oversteering. There are four reasons thesystem could display this message.The first reason the system coulddisplay this message is that you havetouched the steering wheel when thesystem is steering. The second reasonthe system could display this messageis that you have exceeded themaximum speed for the feature. Thethird reason the system could displaythis message is that the trailer is notdetected. The final reason the systemcould display this message is that aninternal condition for system operationis not met that requires your vehicle toreturn to manual control of thesteering.
What does it mean if the system doesnot detect a trailer?
The system requires a clear view of thesticker placed on the trailer. You mustkeep the camera lens and sticker cleanfor the system to correctly operate. Ifthe system cannot initially detect thetrailer, it could be necessary for you tochange the lighting conditions bymoving your vehicle and trailer orwaiting until the conditions change.See Applying the Trailer ReversingAid Sticker (page 371). Some trailersare not compatible with the stickerand camera system.
Note:The system is designed to be usedwith the same trailer connection every timeyou choose the trailer from the touchscreen.When using a different drawbar or adifferent pinhole on drawbars with morethan one, connecting the drawbar to yourvehicle affects the trailer position and youmay need to repeat the trailer setup andcalibration process.
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2023 Expedition (TB8) Canada/United States of America, enUSA, Edition date: 202207, DOMTrailer Backup Assistance (If Equipped)

TRAILER REVERSE GUIDANCE – TROUBLESHOOTING
TRAILER REVERSE GUIDANCE – INFORMATION MESSAGES
DescriptionMessage
Displays when the system turns on and isinitializing.Detecting Trailer Please Wait…
A condition exists that prevents the systemfrom turning on. If the message continuesto display, visit your authorized dealer tohave your vehicle checked.
Trailer Reverse Guidance System is NotAvailable
The steering system needs to learn internalparameters to fully enable the feature.Drive your vehicle straight forward above25 mph (40 km/h) for approximately 5minutes.
Trailer Reverse Guidance Driving Requiredto Initialize Steering Press OK to Exit
Displays when you exceed the maximumcontrollable trailer angle for the system.Place your vehicle in drive (D) and pullforward to get your vehicle and trailer backto an in-line position, then activate thesystem by selecting the connected trailerand following the instructions on thetouchscreen.
Stop now. Deactivated by trailer angle.
If this message consistently displays, youmay need to repeat the trailer setup andcalibration. Delete the trailer from thesystem and repeat the setup and calibra-tion process.
Displays when the system does not detectthe trailer. Check that the sticker is correctlyapplied and the trailer length is within theallowed range. You can also move thetrailer forward or backward to change thetrailer position and lighting conditions.
Trailer Reverse Guidance Trailer NotDetected. Refer to Owner's Manual. PressOK to Exit
If these messages continue to display, visityour authorized dealer to have your vehiclechecked.
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2023 Expedition (TB8) Canada/United States of America, enUSA, Edition date: 202207, DOMTrailer Reverse Guidance (If Equipped)

TRAILER REVERSE GUIDANCE –FREQUENTLY ASKED QUESTIONS
What does it mean if the systemremains on one message for anextended time during calibration?
The camera could need to be cleaned,the sticker could be blocked, thedrawbar could be outside the allowedrange of 9–18 in (23–46 cm) or youcould need to move to a different areato change the lighting and background.Verify the sticker is in the properlocation. See Applying the TrailerReverse Aid Sticker (page 383). Youcan move to a different area or changethe direction you are driving or setupthe system at a different time of day.Some trailers are not compatible withthe sticker and camera system.
What does it mean if the system pausesduring calibration?
There could be steering input or trailermovement during the straight driveportion of the calibration process.
What does it mean if the systemdisplays hold steering steady duringturn?
Part of the calibration process for thesticker setup requires a steady turn. Ifyou are continually moving thesteering wheel during the turn, thisdelays the calibration process. Toenable the calibration process, holdthe steering wheel at the sameposition when turning.
What does it mean if the systemdisplays that it is not available?
There could be a sub-system that thesystem uses that is not correctlyoperating or there could be a batteryvoltage issue. If the system continuesto display it is not available, visit yourauthorized dealer to have your vehiclechecked.
What does it mean if the systemdisplays that driving is required toinitialize steering?
The steering system needs to learninternal parameters to fully turn on thefeature. Drive your vehicle straightforward above 25 mph (40 km/h) forapproximately 5 minutes. This couldalso occur when your vehicle is new,there is a battery voltage issue or if thesteering system has been serviced.
What does it mean if the system doesnot detect a trailer?
The system requires a clear view of thesticker placed on the trailer. You mustkeep the camera lens and sticker cleanfor the system to correctly operate. Ifthe system cannot initially detect thetrailer, it could be necessary for you tochange the lighting conditions bymoving your vehicle and trailer orwaiting until the conditions change.See Applying the Trailer ReverseAid Sticker (page 383). Some trailersare not compatible with the stickerand camera system.
Note:The system is designed to be usedwith the same trailer connection every timeyou choose the trailer from the touchscreen.When using a different drawbar or adifferent pin hole on drawbars with morethan one, connecting the drawbar to yourvehicle affects the trailer position and youmay need to repeat the trailer setup andcalibration process.
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2023 Expedition (TB8) Canada/United States of America, enUSA, Edition date: 202207, DOMTrailer Reverse Guidance (If Equipped)

DRIVING IN SPECIAL
CONDITIONS
DRIVING THROUGH MUD ANDWATER
Mud
Be cautious of sudden changes in vehiclespeed or direction when you are driving inmud. Even all-wheel drive and four-wheeldrive vehicles can lose traction in mud. Ifyour vehicle slides, steer in the direction ofthe slide until you regain control of yourvehicle. After driving through mud, cleanoff residue stuck to rotating driveshaftsand tires. Excess residue can cause animbalance that could damage drivecomponents.
Note:If your vehicle gets stuck in mud, itcould be rocked out by shifting betweenforward and reverse gears, stoppingbetween shifts in a steady pattern. Presslightly on the accelerator in each gear.
Note:Do not rock your vehicle if the engineis not at normal operating temperature, asdamage to the transmission could occur.
Note:Do not rock your vehicle for morethan a minute, as damage to thetransmission and tires could occur or theengine could overheat.
Water
If you must drive though deep water, driveslowly. The water could limit traction orbrake capability. See Driving ThroughShallow Water (page 391).
When driving though water, determine thedepth and avoid water higher than thecenter of the wheel.
Once through water, always try the brakes.Wet brakes do not stop your vehicle asquickly as dry brakes. Apply light pressureto the brake pedal while slowly moving thevehicle to dry the brakes.
Note:Driving through deep water couldcause damage to the transmission. If thefront or rear axle is submerged in water,have the axle lubricant and power transferunit lubricant checked and changed ifnecessary.
DRIVING ON HILLY OR SLOPINGTERRAIN
WARNING: Extreme care shouldbe used when steering the vehicle inreverse down a slope so as not to causethe vehicle to swerve out of control.
Although natural obstacles could make itnecessary to travel diagonally up or downa hill or steep incline, you should try to drivestraight up or straight down.
Note:Avoid turning on steep slopes or hills.A danger lies in losing traction, slippingsideways and possible vehicle roll over.Whenever driving on a hill, determinebeforehand the route you can use. Do notdrive over the crest of a hill without seeingwhat conditions are on the other side. Donot drive in reverse over a hill without theaid of an observer.
Apply just enough power to the wheels toclimb the hill. Too much power causes thetires to slip, spin or lose traction, and youcould lose control of your vehicle. Whendescending a steep hill, do not descendthe hill in neutral. Avoid sudden hardbraking to keep the front wheels rolling andto maintain your vehicle's steering.
Note:Your vehicle has anti-lock brakes,apply the brakes steadily. Do not pump thebrakes.
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2023 Expedition (TB8) Canada/United States of America, enUSA, Edition date: 202207, DOMDriving Hints

Note:If your vehicle gets stuck driving onhilly or sloping terrain, it could be rocked outby shifting between forward and reversegears, stopping between shifts in a steadypattern. Press lightly on the accelerator ineach gear.
Note:Do not rock your vehicle if the engineis not at normal operating temperature, asdamage to the transmission could occur.
Note:Do not rock your vehicle for morethan a minute, as damage to thetransmission and tires could occur or theengine could overheat.
DRIVING IN SAND
When driving over sand, try to keep all fourwheels on the most solid area of the trail.Steadily drive through the terrain. Applythe accelerator slowly and avoid excessivewheel slip. Do not drive your vehicle indeep sand for an extended period of time.This could overheat the system. Amessage appears in the instrument clusterdisplay.
Note:If your vehicle gets stuck driving onhilly or sloping terrain, it could be rocked outby shifting between forward and reversegears, stopping between shifts in a steadypattern. Press lightly on the accelerator ineach gear.
Note:Do not rock your vehicle if the engineis not at normal operating temperature, asdamage to the transmission could occur.
Note:Do not rock your vehicle for morethan a minute, as damage to thetransmission and tires could occur or theengine could overheat
DRIVING THROUGH SHALLOW
WATER
WARNING: Do not attempt tocross a deep or flowing body of water.Failure to follow this instruction couldresult in the loss of control of yourvehicle, personal injury or death.
Note:Driving through standing water cancause vehicle damage.
Note:Engine damage can occur if waterenters the air filter.
Before driving through standing water,check the depth. Never drive through waterthat is higher than the bottom of the frontrocker area of your vehicle.
When driving through standing water, drivevery slowly and do not stop your vehicle.Your brake performance and traction couldbe limited. After driving through water andas soon as it is safe to do so:
•Lightly press the brake pedal to dry thebrakes and to check that they work.
•Turn the steering wheel to check thatthe steering power assist works.
Check the function of the following:
•Horn
•Exterior lights
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2023 Expedition (TB8) Canada/United States of America, enUSA, Edition date: 202207, DOMDriving Hints E266447