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REVERSE BRAKING ASSIST –FREQUENTLY ASKED QUESTIONS
Why is reverse braking assist unavailable?
•Make sure the reverse braking assist ison. See Switching Reverse BrakingAssist On and Off (page 236).
•Make sure that all doors, liftgate ortailgate and hood are closed. Drive thevehicle on a straight road for a shortperiod. If the message remains, havethe system checked.
•If your vehicle has the cross traffic alertsystem, make sure it is on. SeeSwitching Cross Traffic Alert Onand Off (page 326).
•Make sure the rear parking aid systemis on. See Parking Aids (page 261).
•Make sure the traction control is on.See Switching Traction Control Onand Off (page 245).
Note:The traction control automaticallyturns off if four-wheel drive low and certaindrive modes such as mud/ruts andsnow/sand is activated.
•Your vehicle may have sustained a rearend impact. Have the sensors checkedfor proper coverage and operation.
•An anti-lock brake, traction control orstability control event may haveoccurred. Reverse braking assistresumes operation when the event iscomplete.
•Make sure the rear view camera and360 degree camera are not dirty orobstructed. If dirty, clean the camera.If the message still appears aftercleaning the camera, wait a short timefor the message to clear. If themessage does not clear, have thesystem checked.
•Make sure the cross traffic alert, rearparking aid and side parking aid sensorsare not blocked or faulty. See Locatingthe Cross Traffic Alert Sensors(page 326). See Locating the RearParking Aid Sensors (page 262). SeeLocating the Side Parking AidSensors (page 264).
•You recently had your vehicle serviced,or the battery disconnected. Drive yourvehicle a short distance to resumesystem operation.
•Reverse braking assist does notfunction when you connect a trailer.Operation resumes when youdisconnect the trailer.
Note:If the answers to why the system isunavailable do not assist in returning reversebraking assist to available, have the systemchecked as soon as possible.
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CROSS TRAFFIC BRAKING –FREQUENTLY ASKED QUESTIONS
Why is cross traffic braking unavailable?
•Make sure the cross traffic alert systemis on. See Cross Traffic Alert (page325).
•The vehicle has sustained a rear endimpact. Contact an authorized dealerto have the sensors checked for propercoverage and operation.
•An ABS, traction control or stabilitycontrol event may have occurred. Crosstraffic braking resumes operation whenthe event is complete.
•Make sure there are no blocked orfaulted sensors. See Cross TrafficAlert (page 325).
•You recently had your vehicle serviced,or the battery disconnected. Drive yourvehicle a short distance to resumesystem operation.
Note:If the answers to why the system isunavailable do not assist in returning crosstraffic braking to available, have the systemchecked as soon as possible.
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TRACTION CONTROL – TROUBLESHOOTING
TRACTION CONTROL – INFORMATION MESSAGES
ActionMessage
The system detects a condition that requires service. Contactan authorized dealer as soon as possible.Service AdvanceTrac
The status of the AdvanceTrac system after you switched itoff.AdvanceTrac Off
The status of the AdvanceTrac system after you switched iton.AdvanceTrac On
The status of the traction control system after you switchedit off.Traction Control Off
The status of the traction control system after you switchedit on.Traction Control On
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TRAIL TURN ASSIST –
TROUBLESHOOTING
TRAIL TURN ASSIST –INFORMATION MESSAGES
DetailsMessage
Switch to four-wheeldrive low (4L) or four-wheel drive high (4H) toactivate trail turn assist.See Selecting a Four-Wheel Drive Mode(page 220).
Trail TurnAssist Avail-able in 4L or4H
Trail turn assist systemmalfunction could bepresent. If this conditionpersists, have yourvehicle serviced.
Trail TurnAssist NotAvailable SeeManual
You have activated trailturn assist.Trail TurnAssist ON
You have switched trailturn assist off.Trail TurnAssist OFF
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STEERING – INFORMATION MESSAGES
ActionMessage
The power steering system has detected acondition that requires service. Have yourvehicle checked as soon as possible.
Steering Fault Service Now
The power steering system is not working.Stop your vehicle in a safe place. Have yourvehicle checked as soon as possible.
Steering Loss Stop Safely
The power steering system has detected acondition that requires service. Have yourvehicle checked as soon as possible.
Steering Assist Fault Service Required
The steering system has detected a condi-tion that requires service. Have your vehiclechecked as soon as possible.
Steering Lock Malfunction Service Now
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PARKING AID INDICATORS
The system provides object distanceindication through the information andentertainment display.
•As the distance to the objectdecreases, the indicator waves and thelines move toward the vehicle icon.
•If there is no object detected, thedistance indicator lines are grey.
Visual indication remains on when yourvehicle is in reverse (R). In any other gear,when you stop your vehicle, visualindication turns off after four seconds.
If the parking aids are not available, theside distance indicator lines do not display.
PARKING AIDS –
TROUBLESHOOTING
PARKING AIDS – INFORMATIONMESSAGES
If a fault is present in the parking aids, awarning message appears in theinstrument cluster or the touchscreen.
Note:When the front or rear park aidpresents a fault message, the side parkingaid also disables.
ActionMessage
The system detects a condition thatrequires service. Have your vehicle checkedas soon as possible.
Check Front Park Aid
The system detects a condition thatrequires service. Have your vehicle checkedas soon as possible.
Check Rear Park Aid
Displays the park aid status.Front Park Aid On Off
Displays the park aid status.Rear Park Aid On Off
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4.Use the turn signal to choose thedirection to exit the parking space.
5.Press and hold the brake pedal.
6.Release the steering wheel and shiftinto neutral (N).
7.Release the parking brake.
8.Press and hold the parking aid button.
9.Release the brake pedal to allow yourvehicle to move.
Note:After active park assist drives yourvehicle to a position where you can exit theparking space in a forward movement, amessage appears instructing you to take fullcontrol of your vehicle.
10.Take control of your vehicle.
Note:You can slow down your vehicle atany time by pressing the brake pedal.
ACTIVE PARK ASSIST –
TROUBLESHOOTING
ACTIVE PARK ASSIST –INFORMATION MESSAGES
ActionMessage
The systemrequires service.Have your vehiclechecked as soon aspossible.
Active Park Fault
ACTIVE PARK ASSIST –FREQUENTLY ASKED QUESTIONS
Why does active park assist notoperate correctly?
The system is unable to detect avehicle, curb or object to park next toor in between. The system needsboundary objects to operate correctly.
Why does active park assist not searchfor a parking space?
You have switched traction control off.
Why does active park assist not searchfor a parking space?
The transmission is in reverse (R). Yourvehicle must be moving forward to beable to detect a parking space.
Why does active park assist not offera parking space?
The sensors could be blocked. Forexample, snow, ice or largeaccumulations of dirt. Blocked sensorscan affect how the system functions.
Why does active park assist not offera parking space?
The sensors in the front or rear bumpercould be damaged.
Why does active park assist not offera parking space?
There is not enough room in theparking space for your vehicle to safelypark.
Why does active park assist not offera parking space?
There is not enough space for theparking maneuver on the opposite sideof the parking space.
Why does active park assist not offera parking space?
The parking space is more than 5 ft(1.5 m) or less than 2 ft (0.5 m) awayfrom your vehicle.
Why does active park assist not offera parking space?
Your vehicle's speed is greater than22 mph (35 km/h) for parallel parkingor greater than 19 mph (30 km/h) forperpendicular parking.
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Blind Spot Assist Information Messages
ActionMessage
Displays if you attach a trailer to your vehicle with the blindspot information system switched off or you have notconfigured the trailer.
Blind Spot Assist NotAvailable TrailerAttached
Displays if your blind spot information system sensors areblocked.Blind Spot Assist NotAvailable Side SensorBlocked
The system has detected a fault that requires service. Haveyour vehicle checked as soon as possible.Blind Spot Assist Systemfault
Lost communication with the trailer module. Blind spot assistis disabled until the failure is fixed.Trailer Brake ModuleFault
Lost communication with the trailer module. Blind spot assistis disabled until the failure is fixed.Trailer Lighting ModuleFault See Manual
Front camera fault. Blind spot assist is disabled until thefailure is fixed.Front Camera FaultService Required
LANE KEEPING SYSTEM – TROUBLESHOOTING
LANE KEEPING SYSTEM – INFORMATION MESSAGES
ActionMessage
The system has malfunctioned. Have yourvehicle checked as soon as possible.Lane Keeping Sys. Malfunction ServiceRequired
The system has detected a condition thathas caused the system to be temporarilyunavailable.
Front Camera Temporarily Not Available
The system has detected a condition thatrequires you to clean the windshield in orderfor it to operate properly.
Front Camera Low Visibility Clean Screen
The system has malfunctioned. Have yourvehicle checked as soon as possible.Front Camera Malfunction Service Required
The system requests that you keep yourhands on the steering wheel.Keep Hands on Steering Wheel
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