Less Cost to Properly Maintain YourVehicle
The Ford Protect extended service planalso offers a Premium Maintenance Planthat covers all scheduled maintenance,and selected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine belts.
•Engine coolant hoses, clamps ando-rings.
•Diesel exhaust fluid replenishment (ifequipped).
•Cabin air filter replacement every20,000 mi (32,000 km) for electricvehicles only.
Interest Free Finance Options
Just a 5% down payment provides youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford Protectextended service plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect extendedservice plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan (Canada Only)
You can get more protection for yourvehicle by purchasing a Ford Protectextended service plan. Ford Protectextended service plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect extendedservice plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect extendedservice plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect extended service plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside of Canadaand the United States are not eligible forFord Protect extended service plancoverage.
This information is subject to change. Visityour local Ford of Canada dealer orwww.ford.ca to find the Ford Protectextended service plan that is right for you.
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Check Every Six Months
The battery connections. Clean if necessary.
The body and door drain holes for obstructions. Clean if necessary.
The cooling system fluid level and the coolant system strength.
The door weatherstrips for wear. Lubricate if necessary.
The hinges, latches and outside locks for proper operation. Lubricate if necessary.
The parking brake for proper operation.
The seatbelts and seat latches for wear and function.
Safety warning lamps, brake, ABS, airbag and seatbelt for operation.
The washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
It is important to have the systems on yourvehicle regularly checked. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
Multi-Point Inspection
Hazard warning system operationAccessory drive belt or belts
Horn operationBattery performance
Radiator, cooler, heater and air conditioninghosesEngine air filter
Suspension components for leaks ordamageExhaust system
Steering and linkageExterior lamps operation
Tires including the spare for wear and
proper pressure2Fluid levels1; fill if necessary
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Multi-Point Inspection
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalfshaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer.2If your vehicle has a temporary mobility kit, check the tire sealant expiration Use By dateon the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Oil Change Reminder
Your vehicle comes with an oil changereminder that determines when you shouldchange the engine oil based on how youuse your vehicle.
Your vehicle lets you know when an oilchange is due by displaying a message inthe information display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity ofuse.
When to expect the OIL CHANGE REQUIRED Message
Vehicle Use and ExampleInterval
Normal
7,500–10,000 mi(12,000–16,000 km)
Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
5,000–7,500 mi(8,000–12,000 km)Moderate to heavy load or towingMountainous or off-road conditionsExtended idling
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Brake Fluid Maintenance1
Change the brake fluid.2Every Three Years
1 Perform this maintenance item every three years. Do not exceed the designated timefor the interval.2 Brake fluid servicing requires special equipment available at your authorized dealer.
Other Maintenance Items 1
Replace the cabin air filter.Every 20,000 mi (32,000 km)
Replace the engine air filter.Every 30,000 mi (48,000 km)
Replace the spark plugs.Every 100,000 mi (160,000 km)Inspect the accessory drive belt(s).2
Change the automatic transmission fluid.
Every 150,000 mi (240,000 km)
Change the front axle fluid - Four-wheel drivevehicles.
Change the rear axle fluid.
Change the transfer case fluid - Four-wheeldrive vehicles.
Replace the accessory drive belt(s).
Change the engine coolant.3Every 200,000 mi (320,000 km)
1 Perform these maintenance items within 5,000 mi (4,800 km) of the last engine oil andfilter change. Do not exceed the designated distance for the interval.2 After initial inspection, inspect every other oil change until replaced.3 Initial replacement at 10 years or 200,000 mi (320,000 km), then every 5 years or100,000 mi (160,000 km).
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Changing the Vehicle Wi-Fi HotspotName or Password - Vehicles With: 15Inch Screen................................................480Charging a Device.........................................185Charging a Wireless Device......................190Checking MyKey System Status................77Checking the Brake Fluid..........................229Checking the Coolant.................................415Checking the Seatbelts...............................54Checking the Tire Pressures....................448Checking the Wiper Blades.........................111Children and Airbags....................................60Child Restraint Anchor Points...................38Locating the Child Restraint Lower AnchorPoints...................................................................38Locating the Child Restraint Top TetherAnchor Points...................................................39What Are the Child Restraint AnchorPoints...................................................................38Child Restraints...............................................39Child Restraint Position Information............39Child Restraints Recommendation................41Child Safety.......................................................37Child Restraint Anchor Points.........................38Child Restraints.....................................................39Installing Child Restraints..................................41Child Safety Locks..........................................47Child Safety Precautions.............................37Cleaning Products.......................................429Cleaning the Exterior..................................430Cleaning Camera Lenses andSensors..............................................................431Cleaning Chrome, Aluminium or StainlessSteel..................................................................430Cleaning Headlamps and RearLamps...............................................................430Cleaning Stripes or Graphics..........................431Cleaning the Engine Compartment.............431Cleaning the Exterior Precautions..............430Cleaning the Underbody..................................431Cleaning Wheels................................................430Cleaning Windows and WiperBlades...............................................................430Cleaning the Interior....................................431Cleaning Carpets and Floor Mats................433Cleaning Displays and Screens....................432Cleaning Moonroof Tracks.............................433Cleaning Plastic..................................................432
Cleaning Seatbelts............................................433Cleaning Seats and the Headliner...............432Cleaning the Instrument Panel.....................431Clearing All MyKeys........................................77Climate Control.............................................148Auto Mode............................................................150Climate Control Hints..................................151Closing the Liftgate.......................................93Closing the Hands-Free Liftgate....................94Closing the Liftgate From Inside YourVehicle.................................................................93Closing the Liftgate From Outside YourVehicle.................................................................93Closing the Liftgate Using the RemoteControl................................................................94Cold Weather Precautions.......................389Connected Navigation...............................526Connected Vehicle......................................475Connected Vehicle –Troubleshooting............................................476Connecting the Vehicle to a MobileNetwork............................................................475Connected Vehicle Data..............................28Connected Vehicle Limitations...............475Connected Vehicle Requirements.........475Connected Vehicle –Troubleshooting........................................476Connected Vehicle – Frequently AskedQuestions.........................................................476Connecting a Bluetooth® Device..........520Connecting a Trailer....................................355Connecting a Trailer –Troubleshooting.............................................357Hitches...................................................................354Connecting a Trailer Precautions..........354Connecting a Trailer –Troubleshooting........................................357Connecting a Trailer – InformationMessages..........................................................357Connecting the Vehicle to a MobileNetwork........................................................475Connecting FordPass to the Modem..........475Enabling and Disabling the Modem...........475What Is the Modem..........................................475Connecting the Vehicle to a Wi-FiNetwork - Vehicles With: 12 InchScreen...........................................................476
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Drive Mode Control.....................................303Drive Mode Control –Troubleshooting............................................307Drive Modes.........................................................304Drive Mode Control –Troubleshooting........................................307Drive Mode Control – Frequently AskedQuestions........................................................308Drive Mode Control – InformationMessages.........................................................307Drive Mode Control – WarningLamps...............................................................307Drive Modes...................................................304Eco..........................................................................304Mud/Ruts.............................................................304Normal..................................................................304Sand.......................................................................304Slippery.................................................................305Sport......................................................................305Tow/Haul..............................................................306Trail.........................................................................306Driver Alert.....................................................339Driver Alert – Troubleshooting.....................340Driver Alert Limitations..............................339Driver Alert Precautions............................339Driver Alert – Troubleshooting...............340Driver Alert – Information Messages.........340Driving Economically.................................389Driving Hints..................................................389Driving in Special Conditions........................390Driving in Special Conditions..................390Driving In Sand.....................................................391Driving on Hilly or Sloping Terrain...............390Driving Through Mud and Water.................390Driving on Snow and Ice...........................389Driving Through Shallow Water..............391
E
Easy Entry and Exit.......................................90Electric Parking Brake AudibleWarning........................................................233Electric Parking Brake.................................232Electric Parking Brake –Troubleshooting............................................233
Electric Parking Brake –Troubleshooting........................................233Electric Parking Brake – InformationMessages.........................................................234Electric Parking Brake – WarningLamps................................................................233Electric Power Steering.............................258Electric Power Steering Precautions..........258How Does Electric Power SteeringWork..................................................................258Electromagnetic Compatibility..............625Electronic Limited-SlipDifferential..................................................226Electronic Limited-Slip Differential –Troubleshooting............................................228Electronic Limited-Slip DifferentialIndicators.....................................................226Electronic Limited-Slip Differential –Troubleshooting........................................228Electronic Limited-Slip Differential –Information Messages................................228Emergency Call Limitations.......................66Emergency Call Requirements.................65Emergency Call System Data....................29Emergency Towing.....................................402Emission Law - United States ofAmerica.........................................................621Enabling Apps on an AndroidDevice............................................................522Enabling Apps on an iOS Device............522Enabling Remote Start - Vehicles With:12 Inch Screen.............................................144Enabling Remote Start - Vehicles With:15 Inch Screen.............................................144End User License Agreement.................596Engine Air Filter.............................................419Changing the Engine Air Filter.......................419Engine Block Heater....................................195Engine Block Heater Precautions.................195How Does the Engine Block HeaterWork...................................................................196Using the Engine Block Heater......................196Engine Coolant TemperatureGauge.............................................................136Engine Oil Capacity andSpecification..............................................465Engine Oil........................................................414Adding Engine Oil...............................................414
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