
WHAT IS ALEXA BUILT-IN
Allows you to use Alexa in your vehicle forauto specific use cases on the road andgives you access to an ever evolvingnumber of skills that help to make your lifemore productive, entertaining, andconnected while using your vehicle.
ALEXA BUILT-IN
REQUIREMENTS
To use Alexa, all of the following mustoccur:
•Your vehicle modem is enabled.
•You are logged into an existing Amazonaccount.
•Vehicle location services are enabled.
•Vehicle connectivity and vehicle datasharing is enabled.
SIGNING INTO YOUR
ACCOUNT
Press the button in the statusbar and follow the on-screenprompts.
To sign in using the settings menu:
1.Access the vehicle drawer.
2.Press SETTINGS.
3.Press Amazon Alexa.
4.Press Get Started.
5.Sign into the Amazon account by eitherscanning the QR code or entering theon-screen code into the Amazonwebsite.
6.Once logged in, follow the on-screenprompts.
7.When complete, the vehicle informsyou that Alexa is ready to be used inthe vehicle.
Signing Out of Your Account
1.Access the vehicle drawer.
2.Press SETTINGS.
3.Press Amazon Alexa.
4.Press Sign Out.
USING ALEXA BUILT-IN
To use Alexa, say “Alexa” or press the voiceinteraction button on the steering wheeland then say “Alexa” to invoke Alexa tostart listening.
Note:If the wake word is not enabled, youcan only use the voice interaction button.
You can use Alexa for the following andmore:
•Entertainment.
•Hands-free calling.
•Traffic and navigation.
•Vehicle controls.
•Smart home device control.
•Weather and news information.
ALEXA BUILT-IN SETTINGS
Enabling the Wake Word
1.Access the vehicle drawer.
2.Press SETTINGS.
3.Press Amazon Alexa.
4.Switch Listen for Wake Word on or off.
Note:If the wake word is not enabled, youcan only use the voice interaction button.
Contact List
Displays a list of connected phones andcontact sharing status for each phone.
To change the contact sharing status:
1.Access the vehicle drawer.
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CONNECTING A BLUETOOTH®
DEVICE
1.Make sure Bluetooth® is enabled onyour device.
2.Access the vehicle drawer.
3.Press Connectivity.
4.Press Bluetooth.
5.Switch Bluetooth on.
6.Press Add a Bluetooth Device.
Note:A prompt alerts you to search for yourvehicle on your device.
7.Select your vehicle on your device.
Note:A number appears on your device andon the touchscreen.
8.Confirm that the PIN (personalidentification number) on your devicematches the number on thetouchscreen.
Note:The touchscreen indicates that youhave successfully paired your device.
The Bluetooth® word mark and logos areregistered trademarks owned by BluetoothSIG, Inc. and any use of such marks byFord Motor Company is under license.Other trademarks and trade names arethose of their respective owners.
PLAYING MEDIA USING
BLUETOOTH®
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of any
hand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Connect your device.
Press the button on the statusbar to open the applicationdrawer.
Press the Bluetooth® option.
Press to play a track. Press againto pause the track.
Press to skip to the next track.
Press and hold to fast forwardthrough the track.
Press once to return to thebeginning of a track. Repeatedlypress to return to previoustracks.
Press and hold to fast rewind through thetrack.
Browsing your Media Library
When a compatible mobile device isconnected to the vehicle, your medialibrary will be accessible through thetouchscreen. From the touchscreen, youcan browse through songs, albums, artists,and playlists on your mobile device.
Note:This feature is dependent on theconnected mobile device and the mediaapplication used.
Note:Browse feature functionality may belimited while driving.
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APP PRECAUTIONS
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
APP REQUIREMENTS
When you start an app through the systemfor the first time, you could be asked togrant certain permissions. You can reviewand change the permissions that you havegranted at any time when your vehicle isnot moving. We recommend that youcheck your data plan before using yourapps through the system. Using themcould result in additional charges. We alsorecommend that you check the appprovider's terms and conditions andprivacy policy before using their app. Makesure that you have an active account forapps that you want to use through thesystem. Some apps will work with nosetup. Others require you to configuresome personal settings before you can usethem.
ACCESSING APPS
Select the apps option on thefeature bar.
ENABLING APPS ON AN IOS
DEVICE
Select the apps option on thefeature bar.
1.Select Mobile Apps Help.
2.Follow the instructions to pair andconnect your device via Bluetooth® orwith a USB cable.
3.Start the apps on your device that youwant to use.
4.Select the app that you want to use onthe touchscreen.
Note:Some apps may run through AppleCarPlay if it is enabled.
Note:Closing an app on your device willclose it on the touchscreen.
Note:For troubleshooting assistance selectMobile Apps List under Mobile Apps Help.
ENABLING APPS ON AN
ANDROID DEVICE
Select the apps option on thefeature bar.
1.Select Mobile Apps Help.
2.Follow the instructions to pair andconnect your device via Bluetooth® orwith a USB cable.
3.Start the apps on your device that youwant to use.
4.Select Find Mobile Apps.
5.Select the app that you want to use onthe touchscreen.
Note:Some devices may lose the ability toplay music over USB when Mobile Apps areenabled.
Note:Some apps may run through AndroidAuto if it is enabled.
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Note:Closing an app on your device willclose it on the touchscreen.
Note:For troubleshooting assistance selectMobile Apps List under Mobile Apps Help.
SWITCHING APPLE CARPLAY
ON AND OFF
Enabling Apple CarPlay with USB
1.Connect your device to a USB port.
2.Follow the instructions on your deviceand the touchscreen.
Note:Selecting "Enable Wireless CarPlay"on your device will prepare the device forwireless carplay when you re-enter thevehicle.
Enabling Apple CarPlay withWireless
1.Pair your device to Bluetooth®.
2.Follow the instructions on your deviceand the touchscreen.
Disabling Apple CarPlay
Select the settings option on thefeature bar.
1.Press Phone List.
2.Select your device from the list.
3.Press Disable.
Re-Enabling Apple CarPlay
Select the settings option on thefeature bar.
1.Press Phone List.
2.Select your device from the list.
3.Press Connect to Apple CarPlay.
SWITCHING ANDROID AUTO
ON AND OFF
Enabling Android Auto with USB
(If Equipped)
1.Connect your device to a USB port.
2.Follow the instructions on thetouchscreen.
Note:Certain features of the system arenot available when you are using AndroidAuto.
Enabling Android Auto withWireless
1.Pair your device to Bluetooth®.
2.Follow the instructions on your deviceand the touchscreen.
Note:Certain Android Devices do notsupport Android Auto Wireless. Pleasecheck your Android OS version forcompatibility.
Disabling Android Auto
Select the settings option on thefeature bar.
1.Press Phone List.
2.Select your device from the list.
3.Press Disable.
Re-Enabling Android Auto
Select the settings option on thefeature bar.
1.Press Phone List.
2.Select your device from the list.
3.Press Connect to Android Auto.
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APP PRECAUTIONS
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
APP REQUIREMENTS
When you start an app through the systemfor the first time, you could be asked togrant certain permissions. You can reviewand change the permissions that you havegranted at any time when your vehicle isnot moving. We recommend that youcheck your data plan before using yourapps through the system. Using themcould result in additional charges. We alsorecommend that you check the appprovider's terms and conditions andprivacy policy before using their app. Makesure that you have an active account forapps that you want to use through thesystem. Some apps will work with nosetup. Others require you to configuresome personal settings before you can usethem.
ACCESSING APPS
Press the button to open theapplication drawer.
ENABLING APPS ON AN IOS
DEVICE
Select the apps option in thefeature drawer.
1.If your device is connected via USB,switch Apple CarPlay off.
2.Connect your device to a USB port orpair and connect using Bluetooth.
3.If prompted to enable CarPlay, selectDisable.
4.Start the apps on your device that youwant to use through SYNC.
Note:If you close the apps on your device,you will not be able to use them through thesystem.
5.Select the app that you want to use onthe touchscreen.
Note:Connect your device to a USB port ifyou want to use a navigation app. Whenusing a navigation app, keep your deviceunlocked and the app open.
ENABLING APPS ON AN
ANDROID DEVICE
Select the apps option in thefeature drawer.
1.If your device is connected via USB,switch Android Auto off.
2.Pair your device.
3.Start the apps on your device that youwant to use through SYNC.
Note:If you close the apps on your device,you will not be able to use them through thesystem.
4.Select Find Mobile Apps.
Note:The system searches and connectsto compatible apps that are running on yourdevice.
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5.Select the app that you want to use onthe touchscreen.
Note:Mobile Apps on your device use theUSB port to establish a connection withSYNC. Some devices may lose the ability toplay music over USB when Mobile Apps areenabled.
SWITCHING APPLE CARPLAY
ON AND OFF
Switching Apple Car Play On
1.Connect your device wirelessly, or to aUSB port.
2.Follow the instructions on thetouchscreen.
Note:Certain features of the system arenot available when you are using AppleCarPlay.
Switching Apple Car Play Off
Select the settings option on thefeature bar.
1.Select the device settings option.
2.Switch Apple CarPlay off.
SWITCHING ANDROID AUTO
ON AND OFF
Switching Android Auto On (If
Equipped)
1.Connect your device wirelessly, or to aUSB port.
2.Follow the instructions on thetouchscreen.
Note:You might need to enable AndroidAuto from the settings menu.
Note:Certain features of the system arenot available when you are using AndroidAuto.
Switching Android Auto Off
Select the settings option on thefeature bar.
1.Select the device settings option.
2.Switch Android Auto off.
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CONNECTED NAVIGATION (IF
EQUIPPED)
Your vehicle may be equipped withconnected navigation. Depending on yourversion, you are given a 90 day or 3 yeartrial. After the trial period, you need to signup to continue the experience. Foradditional information, visit ford.com/connectedservices.
Note:If you do not sign up or renew yoursubscription, you can still use navigationthrough a connected device.
ACCESSING NAVIGATION
Press the button to accessNavigation.
Note:As the driver, be aware of all localtraffic regulations and road attributes, andoperate your vehicle in a safe and legalmanner.
NAVIGATION MAP UPDATES
To update your map data over Wi-Fi, yourvehicle must be connected to a Wi-Fiaccess point. For USB updates and otherdetails, contact dealers at1-866-462-8837 in the United States andCanada, or 800-557-5539 in Mexico.
Note:If you find map data errors, you mayreport them by going towww.here.com/mapcreator.
ADJUSTING THE MAP
ZOOMING THE MAP IN AND OUT
You can use pinch gestures to zoom in andout. Place two fingers on the screen andmove them apart to zoom in. Place twofingers on the screen and bring themtogether to zoom out.
CHANGING THE FORMAT OF THEMAP
Press the Menu button.
1.Press the Map Orientation tile.
2.Select a map orientation.
LIVE TRAFFIC
WHAT IS LIVE TRAFFIC
You can observe real-time road congestionwhen live traffic is on.
SWITCHING LIVE TRAFFIC ONAND OFF
Press the Menu button.
1.Press the Traffic on Map tile.
2.Press Traffic on or Traffic Off.
SETTING A DESTINATION
SETTING A DESTINATION USINGTHE TEXT ENTRY SCREEN
1.Press the search bar at the top of thescreen.
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CONNECTED NAVIGATION (IF
EQUIPPED)
Your vehicle may be equipped withconnected navigation. Depending on yourversion, you are given a 90 day or 3 yeartrial. After the trial period, you need to signup to continue the experience. Foradditional information, visit ford.com/connectedservices.
Note:If you do not sign up or renew yoursubscription, you can still use navigationthrough a connected device.
ACCESSING NAVIGATION
1.Access the application drawer on thetouchscreen.
2.Press the navigation button.
Note:As the driver, be aware of all localtraffic regulations and road attributes, andoperate your vehicle in a safe and legalmanner.
NAVIGATION MAP UPDATES
To update your map data over Wi-Fi, yourvehicle must be connected to a Wi-Fiaccess point. For USB updates and otherdetails, contact dealers at1-866-462-8837 in the United States andCanada, or 800-557-5539 in Mexico.
Note:If you find map data errors, you mayreport them by going towww.here.com/mapcreator.
ADJUSTING THE MAP
ZOOMING THE MAP IN AND OUT
You can use pinch gestures to zoom in andout. Place two fingers on the screen andmove them apart to zoom in. Place twofingers on the screen and bring themtogether to zoom out.
CHANGING THE FORMAT OF THEMAP
Press the map format button onthe left side of the map screento toggle between the availableformats.
LIVE TRAFFIC
WHAT IS LIVE TRAFFIC
You can observe real-time road congestionwhen live traffic is on.
SWITCHING LIVE TRAFFIC ONAND OFF
1.Press the tools button on the mapscreen.
2.Press Navigation Settings.
3.Press the Traffic button.
4.Switch Traffic on or off.
SETTING A DESTINATION
SETTING A DESTINATION USINGTHE TEXT ENTRY SCREEN
1.Press the search bar at the top of thescreen.
2.Enter your destination using thekeyboard.
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