526What to do if... (Troubleshooting)
1-1.What to do if... (Troubleshooting)What to do if... (Troubleshooting)
If you lose your keys or
mechanical keys, new genu-
ine keys or mechanical keys
can be made by your Toyota
dealer. ( P.462)
If you lose your electronic
keys, the risk of vehicle theft
increases significantly. Con-
tact your Toyota dealer imme-
diately. ( P.462)
Is the key battery weak or
depleted? ( P.422)
Is the power switch in ON?
When locking the doors, turn
the power switch off.
( P.200)
Is the electronic key left inside
the vehicle?
When locking the doors,
make sure that you have the electronic key on your person.
The function may not operate
properly due to the condition
of the radio wave. ( P.152)
Is the child-protector lock set?
The rear door cannot be
opened from inside the vehi-
cle when the lock is set. Open
the rear door from outside
and then unlock the child-pro-
tector lock. ( P.137)
Did you press the power
switch while firmly depress-
ing the brake pedal?
( P.197)
Is the shift lever in P?
( P.197)
Is the electronic key any-
where detectable inside the
vehicle? ( P.151)
Is the electronic key battery
weak or depleted?
In this case, the hybrid sys-
tem can be started in a tem-
porary way. ( P.464)
If you have a problem,
check the following before
contacting your Toyota
dealer.
The doors cannot be
locked, unlocked, opened
or closed
You lose your keys
The doors cannot be
locked or unlocked
The rear door cannot be
opened
If you think something is
wrong
The hybrid system does
not start
527What to do if... (Troubleshooting)
Is the 12-volt battery dis-
charged? ( P.465)
Is the power switch in ON?
If you cannot release the shift
lever by depressing the brake
pedal with the power switch in
ON ( P.206)
Is the window lock switch
pressed?
The power window except for
the one at the driver’s seat
cannot be operated if the win-
dow lock switch is pressed.
( P.181)
The auto power off function
will be operated if the vehicle
is left in ACC or ON (the
hybrid system is not operat-
ing) for a period of time.
( P.201)
The seat belt reminder light is
flashing
Are the driver and the passengers wearing the seat belts? (
P.445)
The parking brake indicator is
on
Is the parking br ake released?
(
P.209)
Depending on the situation,
other types of warning buzzer
may also sound. ( P.438, 449)
Did anyone inside the vehicle
open a door during setting the
alarm?
The sensor detects it and the
alarm sounds. ( P.80)
To stop the alarm, turn the power
switch to ON or start the hybrid sys-
tem.
Is the message displayed on
the multi-information display?
Check the message on the
multi-information display.
( P.449)
When a warning light turns on
or a warning message is dis-
played, refer to P.438, 449.
The shift lever cannot be
shifted from P even if you
depress the brake pedal
The windows do not open
or close by operating the
power window switches
The power switch is
turned off automatically
A warning buzzer sounds
during driving
An alarm is activated and
the horn sounds (if
equipped)
A warning buzzer sounds
when leaving the vehicle
A warning light turns on
or a warning message is
displayed
530Alphabetical Index
B
Back door ................................ 138Hands Free Power Back Door........................................... 141
Power back door .................. 139
Wireless remote control ....... 139
Back-up lights Replacing light bulbs ............ 428
Battery (12-volt battery) ......... 394 If the 12-volt battery is dis-charged .............................. 465
Preparing and c hecking before
winter.................................. 304
Replacing ............................. 468
Warning light ........................ 438
Battery (traction battery) ......... 74
Blind Spot Monitor (BSM) ...... 268 Blind Spot Monitor function .. 271
Rear Cross Traffic Alert function........................................... 274
Bottle holders ......................... 339
Brake Brake Hold ........................... 212
Fluid ..................................... 392
Parking brake ....................... 209
Regenerative braking ............. 71
Warning light ........................ 438
Brake assist ............................ 296
Brake Hold .............................. 212
Break-in tips ........ ................... 185
Brightness control Instrument panel light control92, 96
BSM (Blind Spot Monitor) ...... 268 Blind Spot Monitor function .. 271
Rear Cross Traffic Alert function........................................... 274
C
Care Aluminum wheels ................. 370 Exterior .................................370
Interior ..................................373
Seat belts .............................373
Cargo capacity ................191, 194
Chains......................................306
Child-protectors......................137
Child restraint system ..............50 Fixed with a LATCH system ...59
Fixed with a seat belt..............54
Front passenger occupant clas-sification system ...................43
Points to remember ................50
Riding with children ................49
Types of child restraint system installation method ...............52
Using an anchor bracket ........61
Child safety ...............................49 12-volt battery precautions .395, 469
Airbag precautions .................38
Back door precautions..........138
Child restraint system .............52
Heated steering wheel and seat heater precautio ns..............329
How your child should wear the seat belt ................................30
Panoramic moon roof precau- tions ....................................348
Power window lock switch ....181
Power window precautions...180
Rear door child-protectors ....137
Removed key battery precau- tions ....................................423
Seat belt extender precautions .............................................30
Seat belt precautions..............29
Seat heater precautions .......329
Cleaning ..........................370, 373 Aluminum wheels .................370
Exterior .................................370
Interior ..................................373
Radar sensor ........................231
532Alphabetical Index
Memory recall function ......... 160
Driving support system informa- tion display ................... 100, 111
Dynamic radar cruise control with full-speed rangeFunction ............................... 257
Warning message ................ 449
E
Eco drive mode ...................... 295
EDR (Event data recorder)......... 8
E-Four (Electronic On-Demand AWD system) ........................ 297
Elapsed time ................... 100, 111
Electric motor Location.................................. 70
Specification ......................... 478
Electric Power Steering (EPS) Function ............................... 297
Warning light ........................ 440
Electronic key Battery-saving function......... 151
If the electronic key does not operate properly ................. 463
Replacing the battery ........... 422
Electronic sunshade .............. 346 Operation ............................. 346
Emergency, in case of If a warning buzzer sounds .. 438
If a warning light turns on ..... 438
If a warning message is dis-played................................. 449
If the 12-volt battery is dis- charged .............................. 465
If the electronic key does not operate properly ................. 463
If the fuel filler door cannot be opened ............................... 462
If the hybrid sy stem will not start
........................................... 460
If the vehicle is submerged or water on the road is rising .. 432 If you have a flat tire .............453
If you lose your keys.............462
If you think something is wrong
...........................................436
If your vehicle becomes stuck ...........................................474
If your vehicle has to be stopped in an emergency .................431
If your vehicle needs to be towed ...........................................433
If your vehicle ove rheats ......470
Emergency flashers ...............430
Energy monitor .......................123
Engine Compartment........................388
Hood .....................................385
Identification number ............477
Engine coolant Capacity ...............................479
Checking ..............................391
Preparing and checking before winter ..................................304
Warning light ........................439
Engine coolant temperature gauge .................................89, 93
Engine oil Capacity ...............................478
Checking ..............................388
Preparing and checking before winter ..................................304
Warning light ........................439
Engine oil maintenance data .91, 95, 390
Enhanced Vehicle Stability Con- trol (Enhanced VSC ) .............297
Enhanced VSC (Enhanced Vehi- cle Stability Control).............297
EPS (Electric Po wer Steering)
Function................................297
Warning light ........................440
EV drive mode.........................202
EV Driving Ratio .....................100
534Alphabetical Index
Heated steering wheel ........... 329
HeatersAutomatic air conditioning sys-tem ............................. 312, 319
Heated steering wheel ......... 329
Outside rear view mirrors ... 314, 321
Seat heaters ......................... 329
High mounted stoplight Replacing light bulbs ............ 428
Hill-start assist control .......... 297
Hood ........................................ 385
Hooks Coat hooks ........................... 359
Retaining hooks (floor mat) .... 26
Horn ......................................... 164
Hybrid battery (tr action battery)
Location.................................. 74
Specification ......................... 478
Hybrid battery air vent ............. 77
Hybrid system .......................... 70 ACC...................................... 200
Emergency shut off system .... 78
Energy monitor/consumption screen ................................ 123
EV drive mode...................... 202
High voltage components....... 74
How to start the hybrid system ........................................... 197
Hybrid Electric vehicle driving tips...................................... 302
Hybrid System Indicator .. 89, 93, 118
Hybrid system precautions ..... 74
If the hybrid sy stem will not start
........................................... 460
If your vehicle has to be stopped in an emergency................. 431
Ignition switch (power switch) ........................................... 197
Overheating.......................... 470
Power (ignition) switch ......... 197 Regenerative braking .............71
Starting the hybrid system ....197
Hybrid System Indi cator ...89, 93,
118
Hybrid transmissio n ...............204
S mode .................................206
I
I/M test .....................................381
Identification Engine ..................................477
Vehicle..................................476
Ignition switch (power switch) ...............................................197Auto power off fun ction.........201
Changing the power switch modes.................................200
If your vehicle has to be stopped in an emergency .................431
Starting the hybrid system ....197
Immobilizer system ..................79
Indicators ..................................84
Initialization Items to initialize ...................512
Maintenance .........................378
Power back door ..................145
Power windows ....................179
Tire pressure warning system...........................................403
Inside rear view m irror ...165, 166
Instrument panel light control92, 96
Interior lights...........................333 Switch ...................................334
Intuitive parking assist Function................................278
Warning message . ...............280
J
Jack
Positioning a floor jack .........386
Alphabetical Index535
Vehicle-equipped jack .......... 454
Jack handle ............................. 454
Jam protection function Power back door .................. 143
Power windows .................... 179
K
Keyless entrySmart key system................. 150
Wireless remote control ....... 132
Keys ......................................... 130 Battery-saving function......... 151
Electronic key ....................... 130
If the electronic key does not operate properly ................. 463
If you lose your keys ............ 462
Key number plate ................. 130
Keyless entry................ 132, 150
Mechanical key .................... 132
Power switch ........................ 197
Replacing the battery ........... 422
Warning buzzer .................... 151
Wireless remote control key . 132
Knee airbags ............................. 33
L
Lane Tracing Assist (LTA) ..... 244 Operation ............................. 244
Warning messages .............. 254
Language (multi-information dis- play) ............................... 115, 500
LATCH anchors ........................ 59
Lever Auxiliary catch lever ............. 385
Hood lock release lever........ 385
Shift lever ............................. 204
Turn signal lever................... 208
Wiper lever ................... 222, 225
License plate lights Light switch .......................... 215
Replacing light bulbs ............ 428 Light bulbs
Replacing .............................428
Lights Automatic High Beam system...........................................218
Fog light switch .....................221
Front interior lights................334
Headlight switch ...................215
Interior lights .........................334
Personal lights ......................335
Rear interior light ..................335
Replacing light bulbs ............428
Turn signal lever . ..................208
Vanity lights ..........................349
LTA (Lane Tracing Assist) .....244 Operation..............................244
Warning messages ...............254
Luggage compartment light ..142
Luggage cover ........................342
M
Maintenance Do-it-yourself maintenance ..383
General maintenance ...........379
Maintenance data .................476
Maintenance requirements ...377
Malfunction indicator lamp ....439
Menu icons ........................97, 108
Meter Indicators ................................87
Instrument panel light control92, 96
Meter control switches....97, 107
Meters ..............................89, 93
Multi-information display.96, 107
Settings ................102, 113, 499
Units .............................115, 500
Warning lights.................85, 438
Warning messages ......105, 116, 449
Meter control switches.....97, 107
Mirrors
538Alphabetical Index
Refueling ................................. 227Capacity ............................... 477
Fuel types..................... 477, 486
If the fuel filler door cannot be opened ............................... 462
Opening the fuel tank cap .... 228
Regenerative braking ............... 71
Replacing Electronic key battery ........... 422
Fuses ................................... 424
Light bulbs ............................ 428
Tires ..................................... 453
Wiper insert .......................... 419
Wireless remote control battery........................................... 422
Reporting safety defects for U.S. owners................................... 514
Resetting the message indicat- ing maintenance is required 378
Road accident cautions ........... 75
Road Sign Assist .................... 254
RSA (Road Sign Assist) ......... 254
S
Seat belt reminder light ......... 445
Seat belts .................................. 29 Adjusting the seat belt shoulder anchor height ....................... 31
Automatic Locking Retractor .. 31
Child restraint system installation ............................................. 54
Cleaning and maintaining the seat belt.............................. 373
Emergency Locking Retractor 31
How to wear your seat belt..... 30
How your child should wear the seat belt................................ 30
Pregnant women, proper seat belt use................................. 29
Reminder light and buzzer ... 445
Seat belt extender .................. 30
Seat belt pretensioners .......... 32 SRS warning light .................439
Seat heaters ............................329
Seating capacity .....................194
Seat position memory ............158
Seats Adjustment precautions 155, 156
Adjustment ...................155, 156
Child seats/child restraint system installation ............................50
Cleaning ...............................373
Driving position memory .......158
Folding down the rear seatbacks ...........................................157
Head restraint .......................162
Power easy access system ..158
Properly sitting in the seat ......27
Seat heaters ....... ..................329
Seat position memory...........158
Seat ventilators.....................329
Seat ventilators .. .....................329
Secondary Collision Brake ....297
Sensor Automatic headlight system .216
Automatic High Beam system...........................................218
BSM (Blind Spot M onitor) .....270
Digital Rear-view Mirror ........170
Inside rear view mirror ..........166
Intuitive parking assist ..........278
LTA (Lane Traci ng Assist) ....244
Parking Support Brake function (rear-crossing vehicles) ......270
Parking Support Brake function (static objects) ....................278
Rain-sensing windshield wipers ...........................................224
RCTA ....................................270
Toyota Safety Sense 2.0 ......230
Service plug ..............................74
Service reminder message ....378
Shift lever ................................204 If th e s hif t le ver ca n no t b e s hif te d
540Alphabetical Index
Seat ventilator switches ....... 331
Vehicle-to-vehicle distance switch ................................. 257
VSC OFF switch................... 297
Window lock switch .............. 181
Windshield defogger switch 313, 321
Windshield wiper de-icer switch ................................... 317, 327
Windshield wipers and washer switch ................................. 222
Wireless charger .................. 351
T
Tail lights Light switch .......................... 215
Replacing light bulbs ............ 428
Theft deterrent system Alarm ...................................... 80
Immobilizer system ................ 79
Tire inflati on pressure
Maintenance data................. 482
Tire inflation pressure display function............................... 399
Warning light ........................ 444
Tire information ...................... 488 Glossary ............................... 492
Size ...................................... 490
Tire identification number ..... 489
Tire section names ............... 490
Tire pressure warning system Function ............................... 399
Initializing ............................. 403
Installing tire pressure warning valves and transmitters ...... 402
Registering ID codes ............ 406
Warning light ........................ 444
Tires ......................................... 397 Chains .................................. 306
Checking .............................. 397
Glossary ............................... 492
If you have a flat tire ............. 453 Inflation pressure
..................409
Information ......... ..................488
Replacing .............................453
Rotating tires ........................399
Size ......................................482
Snow tires.............................304
Spare tire ..............................453
Tire identification number .....489
Tire inflation pressure display function ...............................399
Tire pressure warning system ...........................................399
Uniform Tire Qua lity Grading 491
Warning light ........................444
Tools ................................341, 454
Top tether strap ........................61
Total load capacity .........191, 194
Towing Dinghy towing .......................196
Emergency towing ................435
Towing eyelet ...............435, 454
Trailer towing ........................195
Toyota multi-operation touch 344
Toyota Safety Sense 2.0 ........230 Automatic High Be am ...........218
Dynamic radar cruise control with full-speed range ..........257
LTA (Lane Traci ng Assist) ....244
PCS (Pre-Collisio n System) .236
RSA (Road Sign Assist) .......254
TRAC (Traction Control) ........297
Traction battery (Hybrid battery) .................................................74Hybrid battery (tr action battery)
air intake and discharge vents .............................................77
Location ..................................74
Specification .........................478
Warning messages .................78
Traction Control (TRAC) ........297
Traction motor (electric motor)70
Trailer towing ..........................195