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4657-1. Essential information
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7
When trouble arises
If the vehicle is submerged or water on the
road is rising
●If the door can be opened, open the door and exit the vehicle.
● If the door can not be opened, open the window using the power
window switch and ens ure an escape route.
● If the window can be opened, exit the vehicle through the windo w.
● If the door and window cannot be opened due to the rising water ,
remain calm, wait until the water level inside the vehicle rises to the
point that the water pressure inside of the vehicle equals the water
pressure outside of the vehicle and then open the door after wa iting
for the rising water to enter the vehicle, and exit the vehicle . When
the outside water level exc eeds half the height of the door, the door
cannot be opened from the inside due to water pressure.
■ Water level exceeds the floor
When the water level exceeds the floor and time has passed, the electrical
equipment will get damaged, the power windows will not operate, the engine
stop, and the vehicle may not be able to get moving.
■ Using an emergency escape hammer
*
Laminated glass is used in the windshield on this vehicle.
Laminated glass cannot be shattered with an emergency hammer
*.
Tempered glass is used in the windows on this vehicle.
*: Contact your Toyota dealer or aftermarket accessory manufacturer for fur-
ther information about an emergency hammer.
This vehicle is not designed to be able to drive on roads that are
deeply flooded with water. Do not drive on roads where the
roads may be submerged or the water may be rising. It is dan-
gerous to remain in the vehicle, if it anticipated that the veh icle
will be flooded or set a drift. Re main calm and follow the follow-
ing.
WARNING
■ Caution while driving
Do not drive on roads where the roads may be submerged or the w ater may
be rising. Otherwise the vehicle may be damaged and cannot move, as well
as become flooded and set a drift, which may lead to death.
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4667-2. Steps to take in an emergency
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If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
If towing your vehicle with a wheel-lift type truck from the fr ont,
the vehicle's rear wheels and axles must be in good conditions.
(
P. 466, 468)
If they are damaged, use a towing dolly or flatbed truck.
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
2WD models: Be sure to transport the
vehicle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drivetrain
and related parts may be damaged or an
accident may occur due to a change in
direction of the vehicle.
4WD models: Be sure to transport the
vehicle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drivetrain
or related parts may be damaged, the
vehicle may fly off the truck.
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4677-2. Steps to take in an emergency
7
When trouble arises
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The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The engine is running but t he vehicle does not move.
● The vehicle makes an abnormal sound.
WARNING
■While towing
● When towing using cables or chains, avoid sudden starts, etc. w hich place
excessive stress on the towing eyelets, cables or chains. The t owing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
● Do not turn the engine switch to OFF.
There is a possibility that the steering wheel is locked and ca nnot be oper-
ated.
NOTICE
■ To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the engine switch is in OFF or
the key is removed. The steering lock mechanism is not strong e nough to
hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re a r.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
Situations when it is necessary to contact dealers before towing
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4687-2. Steps to take in an emergency
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When using a flat-bed truck to transport the vehicle, use tire strapping
belts. Refer to the owner's manual of the flat-bed truck for the tire
strapping method.
In order to suppress vehicle movement during transportation, se t the
parking brake and turn the engine switch off.
Towing with a wheel-lift type truck
From the frontFrom the rear
Use a towing dolly under the rear
wheels. Use a towing dolly under the
front wheels.
NOTICE
■
Towing with a sling-type truck
Using a flatbed truck
Do not tow with a sling-type truck to pre-
vent body damage.
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4697-2. Steps to take in an emergency
7
When trouble arises
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If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergen cy
towing eyelets. This should only be attempted on hard surfaced roads
for at most 50 miles (80 km) at under 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes . The
vehicle’s wheels, drive train, a xles, steering and brakes must be in
good condition.
Securely attach cables or chains to the towing hooks.
Take care not to damage the vehicle body
Enter the vehicle being towed and start the engine.
If the engine does not start, turn the engine switch to ON.
4WD models:
Turn the four-wheel drive control switch to the “2WD” position.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 2 2 3
■While towing
If the engine is not running, the power assist for the brakes a nd steering will
not function, making steering and braking more difficult.
Emergency towing
Emergency towing procedure
Ty p e AType B
1
2
3
4
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4707-2. Steps to take in an emergency
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If you think something is wrong
●Fluid leaks un der the vehicle.
(Water dripping from the air conditioning a fter use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points high er
than normal.
● Voltmeter continually points higher or lower than normal
● Engine oil pressure gauge continually points higher or lower th an
normal
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
● Engine misses, stumbli ng or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one s ide when driving on a level road
● Loss of brake effectiveness, spongy feeling, pedal almost touch es
the floor
If you notice any of the followi ng symptoms, your vehicle proba -
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
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4717-2. Steps to take in an emergency
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7
When trouble arises
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.
Turn the engine switch to ACC or OFF.
Restart the engine.
To minimize the risk of fuel leakage when the engine stalls or
when an airbag inflates upon collision, the fuel pump shut off
system stops the supply of fuel to the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
1
2
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4727-2. Steps to take in an emergency
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If a warning light turns on or a war ning
buzzer sounds
Calmly perform the following actions if any of the warning ligh ts
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and w arning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Canada)
Brake system warning li ght (warning buzzer)
• Low brake fluid
• Malfunction in the brake system
Immediately stop the vehicle in a safe place and
contact your Toyota dealer. Continuing to drive
the vehicle may be dangerous.
Charging system warning light
Indicates a malfunction in the vehicle’s charging sys-
tem
Immediately stop the vehicle in a safe place and
contact your Toyota dealer.
(U.S.A.)
(Canada)
Malfunction indicator lamp Indicates a malfunction in:
• The emission control system;
• The electronic engine control system;
• The electronic throttle control system; or
• The electronic automatic transmission control sys-
tem
Have the vehicle inspected by your Toyota dealer
immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system;or
• The seat belt pretensioner system
Have the vehicle inspected by your Toyota dealer
immediately.