2022 TOYOTA RAV4 HYBRID key

6027-3. Do-it-yourself maintenance
the cover damaged.
To prevent damag e to the key,
cover the tip of the flathead screw-
driver with a rag.
3 Remove the depleted battery
using a small flathead screw-
driver.
When removing the cover, the elec-
tronic key module may stick to the
cover and the battery may not be
visible. In this case, remove the
electronic key module in order to
remove the battery.
When removing the battery, use a
screwdriver of an appropriate size.
Insert a new battery with the “+” ter-
minal facing up.
4When installing, reverse the
steps listed.
WARNING
■Battery precautions
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
●Do not swallow the battery.
Doing so may cause chemical
burns.
●A coin battery or button battery
is used in the electronic key. If a
battery is swa llowed, it may
cause severe chemical burns in
as little as 2 hours and may
result in death or serious injury.
●Keep away new and removed
batteries from children.
●If the cover cannot be firmly
closed, stop using the electronic
key and stow the key in the
place where children cannot
reach, and then contact your
Toyota dealer.
●If you accidentally swallow a
battery or put a battery into a
part of your b ody, get emer-
gency medical attention imme-
diately.
■To prevent battery explosion
or leakage of flammable liq-
uid or gas
●Replace the battery with a new
battery of the same type. If a
wrong type of battery is used, it
may explode.
●Do not expose batteries to
extremely low pr essure due to
high altitude or extremely high
temperatures.
●Do not burn, bre ak or cut a bat-
tery.

615
8
8
When trouble arises
When trouble arises
8-1. Essential informationEmergency flashers .... 616
If your vehicle has to be stopped in an emergency.................................. 617
If the vehicle is submerged or water on the road is ris-
ing ............................. 618
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed......................... 619
If you think something is wrong ........................ 623
If a warning light turns on or a warning buzzer sounds
.................................. 624
If a warning message is dis- played........................ 635
If you have a flat tire.... 640
If the hybrid system will not start ........................... 649
If you lose your keys ... 650
If the fuel filler door cannot be opened ................. 651
If the electronic key does not operate properly (vehi-
cles with smart key sys-
tem) ........................... 652
If the 12-volt battery is dis- charged ..................... 654
If your vehicle overheats .................................. 659If the vehicle becomes stuck
.................................. 662

6178-1. Essential information
8
When trouble arises
1Steadily step on the brake
pedal with both feet and
firmly depress it.
Do not pump the brake pedal
repeatedly as this will increase the
effort required to slow the vehicle.
2Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the
vehicle in a safe place by the
road.
4 Stop the hybrid system.
If the shift lever cannot be
shifted to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as
possible.
4 Perform the following proce-
dure to stop the hybrid sys-
tem:
Vehicles without smart key
system
Turn the power s witch to ACC.
Vehicles with smart key sys-
tem
Press and hold the power switch for
2 consecutive seconds or more, or
press it briefly 3 times or more in
succession.
5Stop the vehicle in a safe
place by the road.
If your vehicle has to
be stopped in an emer-
gency
Only in an emergency, such
as if it becomes impossible
to stop the vehicle in the
normal way, stop the vehi-
cle using the following pro-
cedure:
Stopping the vehicle
WARNING
■If the hybrid system has to be
turned off while driving
●Power assist for the steering
wheel will be lost, making the
steering wheel heavier to turn.
Decelerate as much as possible
before turning off the hybrid sys-
tem.
●Vehicles without smart key sys-
tem: Never atte mpt to remove
the key, as doing so will lock the
steering wheel.

6198-2. Steps to take in an emergency
8
When trouble arises
8-2.Steps to take in an emergency
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your
Toyota dealer or commer-
cial towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
If towing your vehicle with a
wheel-lift type truck, use a
towing dolly. (P.619, 620)
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
■When towing the vehicle
Be sure to transp ort the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires co ntacting the
ground, the drivetrain or related
parts may be damaged, the vehi-
cle may fly off the truck, or elec-
tricity generated by the operation
of the motor may cause a fire to
occur depending o n the nature of
the damage or malfunction.
■While towing (vehicles with
towing eyelet)
●When towing using cables or
chains, avoid sudden starts, etc.
which place excessive stress on
the towing eyelets, cables or
chains. The towing eyelets,
cables or chains may become
damaged, broken debris may hit
people, and cause serious dam-
age.
●Do not turn the power switch to
OFF (vehicles without smart key
system).
There is a possibility that the
steering wheel is locked and
cannot be operated.

6368-2. Steps to take in an emergency
port systems such as PCS (Pre-
Collision system) or the dynamic
radar cruise control with full-speed
range is operating. If a warning
message is shown, be sure to
decelerate the vehicle or follow an
instruction show n on the multi-
information display.
• A warning message is shown
when Brake Override System
operates. ( P.184)
• A warning message is shown
when Drive-Start Control or Park-
ing Support Brake (if equipped)
( P.189, 295) operates. Follow
the instructions o n the multi-infor-
mation display.
●If a message about an operation
of the power switch is shown (if
equipped)
An instruction for operation of the
power switch is shown when the
incorrect procedure for starting the
hybrid system is performed or the
power switch is operated incorrectly.
Follow the instructions shown on the
multi-information display to operate
the power switch again.
●If a message abou t a shift lever
operation is shown
To prevent the shift lever from being
operated incorrectly or the vehicle
from moving unexpectedly, a mes-
sage that requires shifting the shift
lever may be sho wn on the multi-
information display. In that case, fol-
low the instruction of the message
and shift the shift lever.
●If a message or image about an
open/close state of a part or
replenishment of a consumable is
shown
Confirm the part indicated by the
multi-information display or a warn-
ing light, and then perform the cop-
ing method such as closing the
open door or replenishing a con- sumable.
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc-
tioning. Have the vehicle inspected
by your Toyota dea ler immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If “Engine Coolant Temp High” is
shown, follow the instructions
( P.659).
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately have the vehicle
inspected by your Toyota dealer.
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunc-
tion”
• “Accelerator System Malfunction”
• “Smart Key System Malfunction”
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately stop the vehicle in a
safe place and contact your Toyota
dealer. Continuing to drive the vehi-
cle may be dangerous.
• “Oil Pressure Low”
• “Braking Power Low”
●If “Maintenance Required for Trac-
tion Battery Cooling Parts See
Owner’s Manual” is shown, the fil-
ter may be clogged, the air intake
vent may be blocked, or there may
be a gap in the duct. Therefore,
perform the follo wing correction
procedure.
• If the air intake vent or filter of the hybrid battery (traction battery)
are dirty, perform the procedures
on P.593 to clean them.
• If the warning message is shown when the air intake vent and filter
of the hybrid battery (traction bat-

6498-2. Steps to take in an emergency
8
When trouble arises
One of the following may be the
cause of the problem:
The electronic key may not be
functioning properly.
( P.652)
 There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle. ( P.236)
 There may be a malfunction
in the immobilizer system.
( P.81)
 The hybrid system may be
malfunctioning due to an elec-
trical problem such as elec-
tronic key battery depletion or
a blown fuse. However,
depending on the type of mal-
function, an interim measure
is available to start the hybrid
system. ( P.650)
 There is a possibility that the
temperature of the hybrid bat- tery (traction battery) is
extremely low (approximately
below -22°F [-30°C]). (
P.77,
204, 207)
One of the following may be the
cause of the problem:
 The 12-volt battery may be
discharged. ( P.654)
 The 12-volt battery terminal
connections may be loose or
corroded. ( P.577)
One of the following may be the
cause of the problem:
 The 12-volt battery may be
discharged. ( P.654)
 One or both of the 12-volt bat-
tery terminals may be discon-
nected. ( P.577)
Contact your Toyota dealer if
the problem cannot be repaired,
or if repair procedures are
unknown.
If the hybrid system
will not start
Reasons for the hybrid sys-
tem not starting vary
depending on the situation.
Check the following and
perform the appropriate
procedure:
The hybrid system will not
start even though the cor-
rect starting procedure is
being followed ( P.204,
206)
The interior lights and
headlights are dim, or the
horn does not sound or
sounds at a low volume
The interior lights and
headlights do not turn on,
or the horn does not
sound

6508-2. Steps to take in an emergency
When the hybrid system does
not start, the following steps can
be used as an interim measure
to start the hybrid system if the
power switch is functioning nor-
mally.
Do not use this starting proce-
dure except in cases of emer-
gency.
1Pull the parking brake switch
to check that the parking
brake is set. ( P.218)
Parking brake indicator will come
on.
2 Shift the shift lever to P.
3 Turn the power switch to
ACC.
4 Press and hold the power
switch for about 15 seconds
while depressing the brake
pedal firmly.
Even if the hybrid system can be
started using the above steps,
the system may be malfunction-
ing. Have the vehicle inspected
by your Toyota dealer.
Starting the hybrid sys-
tem in an emergencyIf you lose your keys
New genuine keys can be
made by your Toyota dealer
using the other key and the
key number stamped on
your key number plate.
Keep the plate in a safe
place such as your wallet,
not in the vehicle.
NOTICE
■When an electronic key is lost
(if equipped)
If the electronic key remains lost,
the risk of vehicle theft increases
significantly. Visit your Toyota
dealer immediately with all
remaining electronic keys that
were provided with your vehicle.

6528-2. Steps to take in an emergency
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on.
(Customizable features: P.691)
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P.144)
●The electronic key function may
have stopped. ( P.144)
Use the mechanical key
( P.122) in order to perform the
following operations.
1 Locks all the doors
2 Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.
■Key linked functions
1 Closes the windows and the
moon roof
*1 or panoramic moon
roof
*1 (turn and hold)*2
2 Opens the windows and the
moon roof
*1 or panoramic moon
roof
*1 (turn and hold)*2
*1
: If equipped
*2: These settings must be custom- ized at your Toyota dealer.
If the electronic key
does not op erate prop-
erly (vehicles with
smart key system)
If communication between
the electronic key and vehi-
cle is interrupted ( P.144)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the hybrid
system can be started by
following the procedure
below.
NOTICE
■In case of a smart key system
malfunction, or other key
related problems
Take your vehicle with all the
electronic keys provided with your
vehicle to your Toyota dealer.
Locking and unlocking
the doors