988-1. What to do if...
When registering/connecting a mobile phone
*: For details, refer to the owner’s manual that came with the mobile phone.
When making/receiving a call
SymptomLikely causeSolution
Page
Mobile
phone
This
system
A mobile phone
cannot be regis-
tered.
An incorrect
passcode was
entered on the
mobile phone.
Enter the correct
passcode on the
mobile phone.
*-
The registration
operation has not
been completed on
the mobile phone
side.
Complete the regis-
tration operation on
the mobile phone
(approve registra-
tion on the phone).
*-
Old registration
information remains
on either this sys-
tem or the mobile
phone.
Delete the existing
registration informa-
tion from both this
system and the
mobile phone, then
register the mobile
phone you wish to
connect to this sys-
tem.
*P. 2 7
A B l u e t o o t h® con-
nection cannot be
made.
Another Bluetooth®
phone is already
connected.
Manually connect
the mobile phone
you wish to use to
this system.
-P. 2 6
Bluetooth® function
is not enabled on
the mobile phone.
Enable the
Bluetooth® function
on the mobile
phone.
*-
SymptomLikely causeSolution
Page
Mobile
phone
This
system
A call cannot be
made/received.
Your vehicle is in a
“No Service” area.
Move into the ser-
vice area.--
99
8
8-1. What to do if...
What to do if...
When using the phonebook
*: For details, refer to the owner’s manual that came with the mobile phone.
When using the Bluetooth® message function
*: For details, refer to the owner’s manual that came with the mobile phone.
SymptomLikely causeSolution
Page
Mobile
phone
This
system
Phonebook data
cannot be trans-
ferred automatically.
The profile version
of the connected
mobile phone may
not be compatible
with transferring
phonebook data.
For a list of specific
Bluetooth® phones
which operation has
been confirmed on
this system.
Please contact your
local dealer to
arrange a demon-
stration in order to
confirm whether or
not the phone can
be paired with the
vehicle.
*P. 2 0
Automatic contact
transfer function on
this system is set to
off.
Set automatic con-
tact transfer function
on this system to
on.
-P. 2 7
SymptomLikely causeSolution
Page
Mobile
phone
This
system
Messages cannot
be viewed.
Message transfer is
not enabled on the
mobile phone.
Enable message
transfer on the
mobile phone
(approve message
transfer on the
phone).
*-
1008-1. What to do if...
In other situations
*: For details, refer to the owner’s manual that came with the mobile phone.
If a problem occurs when attempting to perform a system update, refer to
the following table.
SymptomLikely causeSolution
Page
Mobile
phone
This
system
Even though all
conceivable meas-
ures have been
taken, the symptom
status does not
change.
The mobile phone is
not close enough to
this system.
Bring the mobile
phone closer to this
system.
--
The mobile phone is
the most likely
cause of the symp-
tom.
Turn the mobile
phone off, remove
and reinstall the bat-
tery pack, and then
restart the mobile
phone.
*-
Enable the mobile
phone’s Bluetooth®
connection.
*-
Stop the mobile
phone’s security
software and close
all applications.
*-
Before using an
application installed
on the mobile
phone, carefully
check its source
and how its opera-
tion might affect this
system.
*-
Updating the system
101
8
8-1. What to do if...
What to do if...
SymptomCauseSolution
“A software download
error occurred. Please try
again.” is displayed.
The set time of the clock
and actual time differ
greatly.
Set the clock to the correct
time.
Move the vehicle to an area
where mobile phone recep-
tion is good.
An error occurred at the
server. (Server cannot
respond temporarily due to
maintenance, etc.)
Wait for the server to return
to normal.
“No server response.
Please try again.” is dis-
played.
The connection between
the system and the Wi-Fi®
access point is weak or
has been lost.
Connect the system to the
Wi-Fi® access point again
and perform the update in
an area with low electrical
noise.
Communication between
the Wi-Fi® access point
and server has been lost.
Check that the Wi-Fi®
access point can connect
to the internet and perform
the update in an area with
low electrical noise.
“Connection failed. Una-
ble to check for updates
because no active internet
connection has been
detected.” is displayed.
The connection between
the system and the Wi-Fi®
access point is weak or
has been lost.
Connect the system to the
Wi-Fi® access point again
and perform the update in
an area with low electrical
noise.
111
9
9-1. Reference
Reference
Use of the Made for Apple badge means that an accessory has been
designed to connect specifically to the Apple product(s) identified in the
badge and has been certified by the developer to meet Apple perfor-
mance standards. Apple is not respons ible for the operation of this
device or its compliance with sa fety and regulatory standards.
Please note that the use of this accessory with an Apple product may
affect wireless performance.
iPhone, iPod, iPod classic, iPod nano, iPod touch, Lightning and App
Store are trademarks of Apple Inc., registered in the U.S. and other
countries and regions.
Use of the Apple CarPlay logo means that a vehicle user interface meets
Apple performance standards. Apple is not responsible for the operation
of this vehicle or its compliance wi th safety and regulatory standards.
Please note that the use of this prod uct with iPhone or iPod may affect
wireless performance.
Apple, iPhone, iPod, iPod touch and Apple CarPlay are trademarks of
Apple Inc., registered in the U.S. and other countries and regions.
Android Auto is a trademark of Google LLC.
iPhone/iPod
Apple CarPlay
Android Auto
116Alphabetical Index
Alphabetical Index
A
Add Shortcut button (Home screen)9
AM radio .......................................... 67
Android Auto............................. 61, 80
Apple CarPlay ................................. 59
APPS button ..................................... 8
Apps button (Home screen) ............ 9
Audio
Audio source ................................ 64
Operating information .................. 83
Some basics ................................ 64
Sound settings ............................. 65
Turning the system on and off...... 64
Voice recognition system ............. 66
Audio source .................................. 64
AUX .................................................. 79
B
Before using applications.............. 56
Bluetooth® audio ............................ 76
Bluetooth® phone message function
....................................................... 50
Bluetooth® settings ........................ 24
Buttons overview ............................. 8
C
Call screen operation ..................... 49
Calling methods on the Bluetooth®
phone ............................................ 46
Calling on the Bluetooth® phone .. 46
By contacts list ............................. 47
By favourites list ........................... 47
By keypad .................................... 47
By recent calls list ........................ 46
Car settings (Setting s screen)....... 11
Car Settings button (Home screen)
....................................................... 10
Command list .................................. 91
E
Entering letters and numbers/list
screen operation .......................... 17
Entering letters and numbers ....... 17
List screen .................................... 18
F
FM radio ........................................... 67
G
General settings.............................. 29
General settings (Settings screen) 11
H
HOME button ............................... 8, 16
Home screen ............................... 9, 16
Home screen operation .................. 9
I
Initial screen .................................... 14
Caution screen ............................. 14
Maintenance information .............. 14
Restarting the syst em .................. 14
iPod/iPhone ..................................... 74
M
Maintenance button (Home screen) 9
Media button (Home screen) ...........9
Microphone ..................................... 44
P
Phone
Phone screen ............................... 42
Phone screen operation ............... 42
Registering/Connecting a
Bluetooth® phone....................... 44
Some basics................................. 43
PHONE button ................................... 8
Phone button (Home screen)...........9
117Alphabetical Index
Phone settings (Settings screen).. 11
POWER VOLUME knob .............. 8, 64
R
Radio
AM radio/FM radio ....................... 67
Radio button ..................................... 8
Radio button (Home screen) ........... 9
Radio settings................................. 37
Radio settings (Settings screen)... 11
Receiving on the Bluetooth® phone
....................................................... 48
Incoming calls .............................. 48
Registering/Connecting a
Bluetooth® device
Profiles ......................................... 20
Registering a Bluetooth® phone for
the first time ............................... 19
S
Screen adjustment ......................... 18
SEEK/TRACK button ....... ................. 8
Setting
Bluetooth® settings ...................... 24
General settings ........................... 29
Radio settings .............................. 37
Sound settings ............................. 36
Settings button (Home screen) ....... 9
Settings screen ............................... 11
Sound settings ............................... 36
Sound settings (Settings screen) . 11
Status icon ...................................... 10
Status icon explanation ................ 10
Steering switch ............................... 82
Talk switch.................................... 90
T
Talking on the Bluetooth® phone.. 49
Touch screen .................................. 15
Touch screen gestures ................. 15
Touch screen operation................ 15
Troubleshooting.............................. 96
Updating the system ..................100
TUNE knob ........................................ 8
U
USB memory ................................... 72
V
Voice recognition system .............. 90
Using the voice r ecognition system
................................................... 90
For more information about
the following items, see the
“OWNER’S MANUAL”.
· Vehicle customisation settings