
509
8 
8-2. Steps to take in an emergency
When trouble arises
One of the following may be the  
cause of the problem: 
 There may not be sufficient fuel  
in the vehicle’s tank. Refuel the 
vehicle. 
 The engine may be flooded. Try  
to restart the engine again fol-
lowing correct starting proce-
dures. ( P.159, 160) 
 There may be a malfunction in  
the engine immobilizer system. 
( P. 7 4 ) 
One of the following may be the  
cause of the problem: 
 The battery may be discharged.  
( P.513) 
 The battery terminal connec-
NOTICE
■Be careful when driving over  
bumps with the compact spare 
tire installed on the vehicle. 
The vehicle becomes lower when  
driving with the compact spare tire 
compared to when driving with stand- ard tires. Be careful when driving over  
uneven road surfaces.
■Driving with tire chains and the  compact spare tire 
Do not fit tire chains to the compact  
spare tire. Tire chains may damage  the vehicle body and adversely affect  
driving performance.
■When replacing the tires 
When removing or fitting the wheels,  
tires or the tire pressure warning  valve and transmitter, contact any  
authorized Toyota retailer or Toyota 
authorized repairer, or any reliable  repairer as the tire pressure warning  
valve and transmitter may be dam-
aged if not handled correctly.
■To avoid damage to the tire pres-
sure warning valves and trans- mitters 
When a tire is repaired with liquid  
sealants, the tire pressure warning  valve and transmitter may not operate  
properly. If a liquid sealant is used, 
contact any authorized Toyota retailer  or Toyota authorized repairer, or any  
reliable repairer or other qualified ser-
vice shop as soon as possible. Make  sure to replace the tire pressure warn- 
ing valve and transmitter when 
replacing the tire. ( P.441)
If  the engine will not  
star t
If the engine will not start even  
though correct starting proce-
dures are being followed 
( P.159, 160), consider each of  
the following points:
The engine will not start  
even though the starter 
motor operates normally.
The starter motor turns over 
slowly, the interior lights  
and headlights are dim, or  
the horn does not sound or 
sounds at a low volume. 

5108-2. Steps to take in an emergency
tions may be loose or corroded.  
( P.427) 
The engine starting system may be  
malfunctioning due to an electrical 
problem such as electronic key bat-
tery depletion or a blown fuse. 
However, an interim measure is 
available to start the engine. 
( P.510) 
One of the following may be the  
cause of the problem: 
 The battery may be discharged.  
( P.513) 
 One or both of the battery termi- 
nals may be disconnected. 
( P.427) 
 There may be a malfunction in  
the steering lock system.
Contact any authorized Toyota retailer  
or Toyota authorized repairer, or any  
reliable repairer if the problem cannot  
be repaired, or if repair procedures are 
unknown.
When the engine does not start, the  
following steps can be used as an 
interim measure to start the engine 
if the engine switch is functioning 
normally.
Do not use this starting procedure 
except in case of emergency. 
1 Set the parking brake. (P.172,  
173) 
2 Check that the shift lever is in P  
(Multidrive) or N (manual trans-
mission). 
3 Turn the engine switch to ACC. 
4 Press and hold the engine  
switch for about 15 seconds 
while depressing the brake 
pedal (Multidrive) or clutch 
pedal (manual transmission) 
firmly.
Even if the engine can be started using  
the above steps, the system may be 
malfunctioning. Have the vehicle 
inspected by any authorized Toyota 
retailer or Toyota authorized repairer, or 
any reliable repairer.
The starter motor does not  
turn over (vehicles with a  
smart entry & start system)
The starter motor does not  
turn over, the interior lights  
and headlights do not turn 
on, or the horn does not  
sound.
Emergency start function 
(vehicles with a smart entry  
& start system) 

511
8 
8-2. Steps to take in an emergency
When trouble arises
■When the electronic key does not  
work properly
●Make sure that the smart entry & start 
system has not been deactivated in 
the customization setting. If it is off,  turn the function on. (Customizable  
features:  P.538)
●Check if battery-saving mode is set. If  it is set, cancel the function. ( P.122)
If  you lose your keys
New genuine keys can be  
made by any authorized Toyota 
retailer or Toyota authorized 
repairer, or any reliable 
repairer using the other key 
(vehicles without a smart entry 
& start system) or mechanical 
key (vehicles with a smart 
entry & start system) and the 
key number stamped on your 
key number plate.
Keep the plate in a safe place 
such as your wallet, not in the 
vehicle.
NOTICE
■When an electronic key is lost  
(vehicles with a smart entry & 
start system) 
If the electronic ke y remains lost, the  
risk of vehicle thef t increases signifi- 
cantly. Visit any authorized Toyota  retailer or Toyota authorized repairer,  
or any reliable repairer immediately 
with all remaining electronic keys that  were provided with your vehicle.
If  the electronic key  
does not operate prop-
erly (vehicles with a  
smar t entr y & star t sys- 
tem)
If communication between the  
electronic key and vehicle is 
interrupted ( P.122) or the  
electronic key cannot be used 
because the battery is 
depleted, the smart entry & 
start system and wireless 
remote control cannot be used. 
In such cases, the doors can 
be opened and the engine can 
be started by following the pro-
cedure below.
NOTICE
■In case of a smart entry & start  
system malfunction or other  key-related problems 
Take your vehicle with all the elec- 
tronic keys provided with your vehicle  to any authorized Toyota retailer or  
Toyota authorized repairer, or any reli-
able repairer. 

5128-2. Steps to take in an emergency
Use the mechanical key (P. 111 )   
in order to perform the following 
operations: 
1 Locks all the doors 
2 Unlocks all the doors
■Key linked functions 
1 Closes the windows and moon  
roof*1 (turn and hold)*2
2 Opens the windows and moon  
roof*1 (turn and hold)*2 
*1: If equipped
*2: These settings must be customized  
at any authorized Toyota retailer or 
Toyota authorized repairer, or any 
reliable repairer.
1 Vehicles with a Multidrive:  
Ensure that the shift lever is in P 
and depress the brake pedal.
Vehicles with a manual trans-
mission: Shift the  shift lever to N  
and depress the clutch pedal. 
2 Touch the Toyota emblem side  
of the electronic key to the 
engine switch.
When the electronic key is detected, a  
buzzer sounds and the engine switch  will turn to ON. 
When the smart entry  & start system is  
deactivated in customization setting,  the engine switch will turn to ACC.
3 Firmly depress the brake pedal  
(Multidrive) or clutch pedal 
Locking and unlocking the  
doors
WA R N I N G
■When using the mechanical key  
and operating the power win-
dows or moon roof (if equipped) 
Operate the power window or moon  
roof after checking  to make sure that  
there is no possibility of any passen- ger having any of their body parts  
caught in the window or moon roof.
Also, do not allow children to operate 
the mechanical key. It is possible for  children and other passengers to get  
caught in the power window or moon 
roof.
Starting the engine 

513
8 
8-2. Steps to take in an emergency
When trouble arises
(manual transmission) and  
check that   is shown on the  
multi-information display. 
4 Press the engine switch shortly  
and firmly. 
In the event that the engine still  
cannot be started, contact any 
authorized Toyota retailer or Toyota 
authorized repairer, or any reliable 
repairer.
■Stopping the engine 
Shift the shift lever to P (Multidrive) or N  
(manual transmission) and press the 
engine switch as you normally do when  stopping the engine.
■Electronic key battery 
As the above procedure is a temporary  
measure, it is recommended that the  electronic key battery be replaced  
immediately when the battery is 
depleted. ( P.449)
■Alarm (if equipped) 
Using the mechanical key to lock the  
doors will not set the alarm system.
If a door is unlocked using the mechani-
cal key when the alarm system is set,  the alarm may be triggered. ( P.76)
■Changing engine switch modes 
Release the brake pedal (Multidrive) or  
clutch pedal (manual transmission) and  press the engine switch in step  3 above. 
The engine does not start and modes 
will be changed each time the switch is  pressed. ( P.163)
If  the vehicle batter y is  
discharged
The following procedures may  
be used to start the engine if 
the vehicle’s battery is dis-
charged.
You can also call any author-
ized Toyota retailer or Toyota 
authorized repairer, or any reli-
able repairer or a qualified 
repair shop. 

5148-2. Steps to take in an emergency
If you have a set of jumper (or  
booster) cables and a second vehi-
cle with a 12-volt battery, you can 
jump start your vehicle by following 
the steps below. 
1 Vehicles with an alarm (P. 7 6 ) :   
Confirm that the electronic key 
(vehicles with a smart entry & 
start system) or key (vehicles 
without a smart entry & start 
system) is being carried.
When connecting the jumper (or  booster) cables, depending on the situ- 
ation, the alarm may activate and doors 
locked. ( P.77)
2Open the hood. (P.419) 
3 1ZR-FAE engine: Remove the  
engine cover.
Raise the rear of the engine cover to  
remove the two rear clips, and then  raise the front of the engine cover to  
remove the two front clips.
3 M15A-FKS engine: Remove the  
positive (+) battery terminal 
cover. 
4 Connect a positive jumper cable clamp to   on your vehicle and con- 
nect the clamp on the other end of the positive cable to   on the sec-
ond vehicle. Then, connect a negativ e cable clamp to   on the second  
vehicle and connect the clamp at the other end of the negative cable to  
.
Restarting the engine 

515
8 
8-2. Steps to take in an emergency
When trouble arises
1ZR-FAE engine 
Positive (+) battery terminal (your vehicle) 
Positive (+) battery terminal (second vehicle) 
Negative (-) battery terminal (second vehicle) 
Solid, stationary, unpainted metallic po int away from the battery and any  
moving parts as shown in the illustration
M15A-FKS engine 
Positive (+) battery terminal (your vehicle) 
Positive (+) battery terminal (second vehicle) 
Negative (-) battery terminal (second vehicle) 
Solid, stationary, unpainted metallic po int away from the battery and any  

5168-2. Steps to take in an emergency
moving parts as shown in the illustration 
5 Start the engine of the second  
vehicle. Increase the engine 
speed slightly and maintain at 
that level for approximately 5 
minutes to recharge the battery 
of your vehicle. 
6 Vehicles with a smart entry &  
start system: Open and close 
any of the doors of your vehicle 
with the engine switch OFF. 
7 Maintain the engine speed of  
the second vehicle and start the 
engine of your vehicle by turning 
the engine switch to ON. 
8 Once the vehicle’s engine has  
started, remove the jumper 
cables in the exact reverse 
order from which they were con- 
nected. 
9 1ZR-FAE engine: Reinstall the  
engine cover. 
9 M15A-FKS engine: Reinstall the  
positive (+) battery terminal 
cover. 
Once the engine starts, have the  
vehicle inspected at any author-
ized Toyota reta iler or Toyota  
authorized repairer, or any reliable 
repairer as soon as possible.
■Starting the engine when the bat- tery is discharged 
The engine cannot be started by  
push-starting.
■To prevent battery discharge
●Turn off the headlights and the audio 
system while the engine is off.
●Turn off any unnecessary electrical 
components when the vehicle is run-
ning at a low speed for an extended  period, such as in heavy traffic.
■When the battery is removed or dis- 
charged
●Information stored in the ECU is 
cleared. When the battery is depleted, 
have the vehicle inspected at any  authorized Toyota retailer or Toyota  
authorized repairer, or any reliable 
repairer.
●Some systems may require initializa-
tion. ( P.547)
■When removing the battery termi- nals 
When the battery terminals are  
removed, the information stored in the  ECU is cleared. Before removing the  
battery terminals, contact any author-
ized Toyota retailer or Toyota authorized  repairer, or any reliable repairer.
■Charging the battery 
The electricity stored in the battery will  
discharge gradually even when the vehi- cle is not in use, due to natural dis- 
charge and the draining effects of 
certain electrical appliances. If the vehi- cle is left for a long time, the battery may  
discharge, and the engine may be una-
ble to start. (The battery recharges auto- matically during driving.)
■When recharging or replacing the  
battery (vehicles with a smart entry 
& start system)
●Vehicles with entry function: In some 
cases, it may not be possible to  unlock the doors using the smart entry  
& start system when the battery is dis-
charged. Use the wireless remote 
control or the mechanical key to lock  or unlock the doors.
●The engine may not start on the first attempt after the battery has  
recharged but will start normally after 
the second attempt. This is not a mal- function.