4TABLE OF CONTENTS
iPod/iPhone (Apple CarPlay)......................................... 339
Android Auto ...................... 342
Bluetooth
® audio ................ 343
5-8. Audio/visual remote controls Steering switches ............... 347
5-9. Audio settings Setup .................................. 349
5-10. Tips for operating the audio/visual system
Operating information......... 350
5-11. Voice command system oper- ation
Voice command system ..... 358
Command list ..................... 361
5-12. Mobile Assistant operation Mobile Assistant ................. 365
5-13. Phone operation (Hands-free system for cellular phones)
Quick reference .................. 367
Some basics ...................... 368
Placing a call using the Blue-
tooth
® hands-free system 372
Receiving a call using the Blue-
tooth
® hands-free system 375
Talking on the Bluetooth
®
hands-free system ........... 376
Bluetooth
® phone message
function ............................ 378
5-14. Phone settings Setup .................................. 382
5-15. What to do if... (Bluetooth
®)
Troubleshooting ................. 392
5-16. Connected Services Overview Functional overview ........... 396
Type A: Function achieved by using a smart phone or DCM......................................... 397Type B: Function achieved by
using DCM and the system......................................... 400
Type C: Function achieved by using DCM ....................... 401
Type D: Function achieved by using DCM and a smartphone......................................... 401
5-17. Connected Services Opera- tion
Toyota apps........................ 403
5-18. Toyota apps settings Setup.................................. 407
6-1. Using the air conditioning system and defogger
Manual air conditioning system......................................... 410
Automatic air conditioning sys- tem ................................... 416
Heated steering wheel/seat heaters ............................. 424
6-2. Using the interior lights Interior lights list ................. 426
6-3. Using the storage features List of storage features ...... 428
Luggage compartment features ......................................... 431
6-4. Other interior features Other interior features ........ 433
7-1. Maintenance and care Cleaning and protecting the vehicle exterior................. 446
Cleaning and protecting the vehicle interior.................. 449
6Interior features
7Maintenance and care
5TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
7-2. MaintenanceMaintenance requirements......................................... 452
General maintenance ......... 453
Emission inspection and mainte- nance (I/M) programs....... 456
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ................................. 457
Hood .................................. 459
Positioning a floor jack ....... 460
Engine compartment .......... 461
Tires ................................... 468
Tire inflation pressure......... 478
Wheels ............................... 480
Air conditioning filter ........... 482
Wireless remote control/elec- tronic key battery.............. 483
Checking and replacing fuses ......................................... 486
Headlight aim ..................... 488
Light bulbs .......................... 489
8-1. Essential information Emergency flashers ........... 496
If your vehicle has to be stopped in an emergency .............. 496
If the vehicle is submerged or water on the road is rising
......................................... 498
8-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 499
If you think something is wrong ......................................... 503
Fuel pump shut off system ......................................... 504
If a warning light turns on or a warning buzzer sounds .... 505If a warning message is dis-
played .............................. 515
If you have a flat tire........... 518
If the engine will not start ... 528
If you lose your keys .......... 530
If the electronic key does not operate properly............... 530
If the vehicle battery is dis- charged ............................ 532
If your vehicle overheats .... 536
If the vehicle becomes stuck ......................................... 538
9-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 542
Fuel information ................. 550
Tire information .................. 552
9-2. Customization Customizable features ....... 563
9-3. Initialization Items to initialize ................ 572
10-1. For owners Reporting safety defects for U.S.
o wners ............................. 574
Reporting safety defects for Canadian owners ............. 574
Seat belt instructions for Cana- di
an owners (in French) ... 575
SRS airbag instructions for Canadian owners (in French)......................................... 576
8When trouble arises
9Vehicle specifications
10For owners
9
system operates will not be avail-
able.
To learn more about the vehi-
cle data collected, used and
shared by Toyota, please visit
www.toyota.com/privacyvts/
.
If your Toyota has Safety Con-
nect and if you have subscribed
to those services, please refer to
the Safety Connect Telematics
Subscription Service Agreement
for information on data collected
and its usage.
To learn more about the vehi-
cle data collected, used and
shared by Toyota, please visit
www.toyota.com/privacyvts/
.
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an
air bag deployment or hitting a
road obstacle, data that will
assist in understanding how a
vehicle’s systems performed.
The EDR is designed to record
data related to vehicle dynamics
and safety systems for a short
period of time, typically 30 sec-
onds or less. The EDR in this vehicle is
designed to record such data
as:
• How various systems in your
vehicle were operating;
• Whether or not the driver and passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was depressing the accelera-
tor and/or brake pedal; and,
• How fast the vehicle was trav- eling.
These data can help provide a
better understanding of the cir-
cumstances in which crashes
and injuries occur.
NOTE: EDR data are recorded
by your vehicle only if a non-triv-
ial crash situation occurs; no
data are recorded by the EDR
under normal driving conditions
and no personal data (e.g.,
name, gender, age, and crash
location) are recorded. How-
ever, other parties, such as law
enforcement, could combine the
EDR data with the type of per-
sonally identifying data rou-
tinely acquired during a crash
investigation.
To read data recorded by an
EDR, special equipment is
required, and access to the
vehicle or the EDR is needed. In
addition to the vehicle manufac-
turer, other parties, such as law
enforcement, that have the spe-
cial equipment, can read the
Usage of data collected
through Safety Connect
(U.S. mainland only)
Event data recorder
331-1. For safe use
1
For safety and security
airbag sensor assembly (ECU) controls airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This information includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. The airbag itself
may also be hot.
●The windshield may crack.
●All of the doors will be unlocked.
( P.106)
●The brakes and st op lights will be
controlled automatically. ( P.270)
●The interior lights will turn on auto-
matically. ( P.427)
●The emergency flashers will turn
on automatically. ( P.496)
●Fuel supply to the engine will be
stopped. ( P.504)
●For Safety Connect subscribers, if
any of the following situations
occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will a ttempt to speak
with the occupants to ascertain
the level of emergency and assis-
tance required. If the occupants
are unable to communicate, the
agent automatically treats the call as an emergency and helps to dis-
patch the necessary emergency
services. (
P. 6 7 )
• An SRS airbag is deployed.
• A seat belt pretensioner is acti-
vated.
• The vehicle is involved in a severe
rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of force corresponding
to an approximately 12 - 18 mph
[20 - 30 km/h] fr ontal collision with
a fixed wall that does not move or
deform).
However, this threshold velocity will
be considerably higher in the follow-
ing situations:
• If the vehicle strikes an object, such as a parked vehicle or sign
pole, which can move or deform
on impact
• If the vehicle is involved in an underride collision, such as a colli-
sion in which the front of the vehi-
cle “underrides”, or goes under,
the bed of a truck
●Depending on the type of collision,
it is possible that only the seat belt
pretensioners will activate.
●The SRS front airbags for the front
passenger will not activate if there
is no passenger sitting in the front
passenger seat. However, the
SRS front airbags for the front
passenger may deploy if luggage
is put in the seat, even if the seat
is unoccupied.
671-3. Emergency assistance
1
For safety and security
1-3.Emergency assistance
*: If equipped
Microphone
LED light indicators
“SOS” button
Subscribers have the following
Safety Connect services avail-
able:
Automatic Collision Notifica-
tion
*
Helps drivers receive necessary
response from emergency service
providers. ( P. 6 9 )
*: U.S. Patent No. 7,508,298 B2
Stolen Vehicle Location
Helps drivers in the event of vehicle
theft. ( P. 6 9 )
Emergency Assistance Button
(“SOS”)
Connects drivers to response-cen-
ter support. ( P. 6 9 )
Enhanced Roadside Assis-
tance
Provides drivers various on-road
assistance. ( P.70)
Safety Connect*
Safety Connect is a sub-
scription-based telematics
service that uses Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security features
to subscribers. Safety Con-
nect is supported by Toy-
ota’s designated response
center, which operates 24
hours per day, 7 days per
week.
Safety Connect service is
available by subscription on
select, telematics hard-
ware-equipped vehicles.
By using the Safety Connect
service, you are agreeing to
be bound by the Telematics
Subscription Service Agree-
ment and its Terms and
Conditions, as in effect and
amended from time to time,
a current copy of which is
available at Toyota.com in
the United States, Toy-
otapr.com in Puerto Rico
and Toyota.ca in Canada. All
use of the Safety Connect
service is subject to such
then-applicable Terms and
Conditions.
System components
Services
681-3. Emergency assistance
After you have signed the
Telematics Subscription Service
Agreement and are enrolled,
you can begin receiving ser-
vices.
A variety of subscription terms
are available for purchase. Con-
tact your Toyota dealer, call the
following appropriate Customer
Experience Center or push the
“SOS” button in your vehicle for
further subscription details.
• The United States
1-800-331-4331
• Canada
1-888-869-6828
•Puerto Rico
1-877-855-8377
■Safety Connect Services Infor-
mation
●Phone calls using the vehicle’s
Bluetooth® technology will not be
possible when Safety Connect is
active and in use.
●Safety Connect is available begin-
ning Fall 2009 on select Toyota
models (in the contiguous United
States only). Contact with the
Safety Connect response center
is dependent upon the telematics
device being in operative condi-
tion, cellular connection availabil-
ity, and GPS satellite signal
reception, which can limit the abil-
ity to reach the response center or
receive emergency service sup-
port. Enrollment and Telematics
Subscription Service Agreement
are required. A variety of subscrip-
tion terms are available; charges
vary by subscription term selected
and location.
●Automatic Collision Notification,
Emergency Assistance and Stolen
Vehicle Location are available in
the United States, including
Hawaii and Alaska, Puerto Rico
and Canada, and Enhanced
Roadside Assistance are avail-
able in the United States, Puerto
Rico and Canada.
●Automatic Collision Notification,
Emergency Assistance, Stolen
Vehicle and Enhanced Road
Assistance are not available in the
U.S. Virgin Islands.
For vehicles first sold in the U.S.
Virgin Islands, no Safety Connect
services will function in or outside
the U.S. Virgin Islands.
●Safety Connect services are not
subject to section 255 of the Tele-
communications Act and the
device is not TTY compatible.
■Languages
The Safety Connect response cen-
ter will offer support in multiple lan-
guages.
The Safety Connect system will
offer voice prompts in English,
Spanish, and French. Please indi-
cate your language of choice when
enrolling.
■When contacting the response
center
You may be unable to contact the
response center if the network is
busy.
When the engine switch is
turned to ON, the red indicator
light comes on for 2 seconds
then turns off. Afterward, the
green indicator light comes on,
indicating that the service is
active.
Subscription
Safety Connect LED light
Indicators
691-3. Emergency assistance
1
For safety and security
The following indicator light pat-
terns indicate specific system
usage conditions:
Green indicator light on =
Active service
Green indicator light flashing
= Safety Connect call in pro-
cess
Red indicator light (except at
vehicle start-up) = System
malfunction (contact your Toy-
ota dealer)
No indicator light (off) =
Safety Connect service not
active
■Automatic Collision Notifi-
cation
In case of either airbag deploy-
ment or severe rear-end colli-
sion, the system is designed to
automatically call the response
center. The responding agent
receives the vehicle’s location
and attempts to speak with the
vehicle occupants to assess the
level of emergency. If the occu-
pants are unable to communi-
cate, the agent automatically
treats the call as an emergency,
contacts the nearest emer-
gency services provider to
describe the situation, and
requests that assistance be sent
to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local
authorities to assist them in
locating and recovering the
vehicle. After filing a police
report, call the Customer Experi-
ence Center at 1-800-331-4331
in the United States,
1-877-855-8377 in Puerto Rico
or 1- 888-869-6828 in Canada,
and follow the prompts for
Safety Connect to initiate this
service.
In addition to assisting law
enforcement with recovery of a
stolen vehicle, Safety-Con-
nect-equipped vehicle location
data may, under certain circum-
stances, be shared with third
parties to locate your vehicle.
Further information is available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answer-
ing agent will determine your
vehicle’s location, assess the
emergency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
Safety Connect services
701-3. Emergency assistance
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a
low-power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
ANSI (American National
Standards Institute) C95.1
[1992]
NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to
develop the ANSI Standard
(C95.1).
The design of Safety Connect
complies with the FCC guide-
lines in addition to those stan-
dards.
Safety information for
Safety Connect