2022 TOYOTA COROLLA CROSS service

3985-16. Connected Services Overview
Provides contents to the application server.
Application server
Provides applications to the system or a smart phone.
Smart phone
*
Using the Toyota mobile application, communication is relayed
between the system, application server and contents provider.
The smart phone cannot be operated while communicating.
Applications
Display usable content from the content providers on the screen
using the data connection of the connected smart phone or DCM.
System
Content received, via a smart phone or DCM, from content pro-
vider servers is displayed on the screen. The system is equipped
with an application player to run applications.
Via DCM
*: For known compatible phones, refer tohttps://www.toyota.com/connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.c om/connected-services
in Puerto Rico.
The required operations to acti-
vate applications and connect a
smart phone to the system, and
the registration steps for the
connected services are
explained in this section.
■Subscription
 Toyota apps does not require
an activation fee or monthly
recurring fees.
 Services requiring a separate
contract can also be used.
*
*: For details, refer to
https://www.toyota.com/
connected-services
or call 1-800-331-4331 in the United States,
https://www.toyota.ca/connected
or call 1-888-869-6828 in Can-
ada, and
http://www.toyotapr.com/
connected-services
or call 1-877-855-8377 in Puerto
Rico.
■Availability of function
 Toyota apps is available in the
contiguous United States,
Washington D.C., Alaska,
Hawaii, Puerto Rico and Can-
ada.
 Toyota apps is not available in
the United States Virgin
Islands.
●Data usage fees may apply while
Before using the function

3995-16. Connected Services Overview
5
Audio
using Toyota apps function. Con-
firm data usage fees before using
this function.
●For details regarding operation of
the Toyota apps, refer to
https://www.toyota.com/
connected-servicesin the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
●These functions are not made
available in some countries or
areas. Availability of functions of
the Toyota apps is dependent on
network reception level.
■Initializing personal data
The personal data used in appli-
cations can be reset. ( P.322)
The following personal data can
be deleted and returned to their
default settings:
 Downloaded contents
 Radio stations that were lis-
tened to
Once initialized, the data and set-
tings will be erased. Pay much
attention when initializing the data.
■Settings required to use
Toyota mobile application
Perform the settings in the fol-
lowing order.
1 Download the Toyota mobile
application to your smart
phone or the system. 2
Open the Toyota mobile
application on your smart
phone and follow instruc-
tions. Bluetooth
® Pairing is
required.
In order to use Toyota mobile appli-
cation, the following must first be
performed:
 Register a Bluetooth® phone
with the hands-free system.
( P.296)
●Applications can only be used
when the Toyota mobile applica-
tion has been downloaded to your
smart phone or the system, and
the application is running.
●Toyota mobile application opera-
tional procedures can also be con-
firmed by visiting
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-servicesin Puerto Rico.
●If a Toyota mobile application is
used while iPod audio/video is
being played back, system opera-
tion may become unstable.
Preparation before using
Toyota mobile application

4005-16. Connected Services Overview
*: If equipped
■Subscription
After you have signed the
Telematics Subscription Service
Agreement and are enrolled,
you can begin receiving ser-
vices. A variety of subscription
terms are available. Contact
your Toyota dealer, or call
1-800-331-4331 in the United
States, 1-888-869-6828 in Can-
ada, and 1-877-855-8377 in
Puerto Rico, for further sub-
scription details. ( P.398)
■Availability of functions
 Wi-Fi
® Hotspot is available in
the contiguous United States,
Washington D.C., Alaska and
Hawaii. 
Wi-Fi
® Hotspot is not avail-
able in Puerto Rico, Canada,
and in the United States Vir-
gin Islands.Type B: Function
achieved by using
DCM and the system
*
The functionality of Wi-Fi®
Hotspot is made possible
through the shared work of
the DCM and the system.
This service is available by
subscription and supported
by the Toyota response cen-
ter, which operates 24 hours
a day, 7 days a week.
For details about Wi-Fi®
Hotspot: P. 3 0 8
Before using the function

4015-16. Connected Services Overview
5
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*: If equipped*: If equipped
Service Connect uses DCM to
collect and transmit vehicle data
that allows Toyota to provide:
Vehicle Health Report (VHR)
(Safety Recalls, Service Cam-
paigns, Current Vehicle
Alerts, Required Mainte-
nance, and Vehicle Condition
Status)
 Maintenance Notifications
 Vehicle Alert Notifications
■Availability of function
 Service Connect is available
in the contiguous United
States, Washington D.C.,
Alaska, Hawaii, the United
States Virgin Islands, Puerto
Rico and Canada.
●Availability of functions of the Ser-
vice Connect is dependent on net-
Type C: Function
achieved by using
DCM
*
The functionality of Safety
Connect is made possible
by the use of a DCM.
For details, ( P.67)
Type D: Function
achieved by using
DCM and a smar t-
phone
*
The functionality of Service
Connect is made possible
by the use of a DCM and a
smartphone.
For details about these ser-
vices, refer to
https://www.toyota.com/
connected-services.
Service Connect

4025-16. Connected Services Overview
work reception level.

4035-17. Connected Services Operation
5
Audio
5-17.Connected Services Operation
From the “MENU” button
1 Press the “MENU” button.
2 Select “Apps”. 3
Follow the steps in “From the
“APPS” button” from step 3.
( P.403)
From the “APPS” button
1 Press the “APPS” button.
2 Select “Apps”.
If a specific app lication screen is
displayed, select “Apps” again.
3 Select the desired application
screen button.
: Select to activate an applica-
tion.
“Update”: Select to update the
applications. ( P.403)
“App Catalog”: Select to change the
order of the applications. ( P.404)
: Displays the number of new
notifications for the application
When the Toyota apps is acti-
vated, an application may need
to be updated. To update an
application, it is necessary to
download update data and
install it.
■Downloading update
If an update is available,
“Update” can be selected.
To y o t a a p p s
Toyota apps is a function
that enables certain apps
installed on a smart phone
or the system to be dis-
played on and operated
from the system screen.
Before the Toyota apps can
be used, some setup needs
to be performed. ( P.399)
For details about the func-
tions and services provided
by each application, refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/
connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
Using Toyota apps
Updating an application

4045-17. Connected Services Operation
1Select “Update” on the appli-
cation screen. ( P.403)
2 Check that downloading
starts.
“Download in Background”: Select
to operate other functions while
downloading.
“Cancel”: Select to cancel updating.
3Check that downloading is
complete.
“Later”: Select to install later. When
this screen button is selected, the
screen will return to the last dis-
played screen. To install the update
data: ( P.404)
“See Detail”: Select to display
detailed information on the update
data.
“Install”: Select to install the update
data. Follow the steps “Installing
the update data” from step 2.
(  P.404)
■Installing the update data
After the downloading is com-
plete, “Update” will be changed
to “Install”.
1 Select “Install” on the appli-
cation screen. ( P.403)
2 Select “Continue”.
“Later”: Select to postpone the
installation of the update data and
go back to the previous screen.
3Check that installing is
started.
“Install in Background”: Select to
operate other functions while
installing.
4Select “OK” after the install-
ing is complete.
The Toyota apps cannot be oper-
ated while installing.
Order of the applications can be
changed.
1Display the application
screen. ( P.403)
2 Select “App Catalog”.
3 Select the desired application
to be moved.
4 Select “<<” or “>>” to move
the application, and then
select the done button.
When problems occur with start-
ing the application player, a
message will appear on the
screen. Referring to the follow-
ing items, identify the problem
and take the suggested correc-
tive action.
 “When it is safe and legal to
do so, please ensure your
mobile application is running
and logged in on your phone.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the
Reordering the applica-
tions
If a message appears on
the screen

4055-17. Connected Services Operation
5
Audio
phone is Bluetooth® SPP compati-
ble or not, and then activate the
Toyota mobile application.
 “Installation failed, please try
again”
Installation can be attempted again
by changing to the application
screen and pressing the “Install”
switch.
“Application download error.
Please try again later.”
Downloading can be attempted
again by checking the communica-
tion status, changing to the applica-
tion screen and pressing the
“Download” switch again.
“Download error, some mobile
application functions may not
work as expected. Please
reinitiate the download pro-
cess.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Toyota mobile application.
Please ensure your Toyota mobile
application is running and logged in
on your phone while vehicle is not
moving.
 “To use the services, mobile
application needs to be run-
ning on your phone. For more
information, please visit toy-
ota.com or call
1-800-331-4331 in the United
States, 1-888-869-6828 in
Canada, and 1-877-855-8377
in Puerto Rico.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Toyota mobile application.
 “Communication unsuccess-
ful. Please try again.”
Communication was disconnected.
After a few moments, retry the
operation.
A keyword can be entered to an
application by the software key-
board or voice recognition func-
tion. For details about the
functions and services provided
by each application, refer to
https://www.toyota.com/
Entering keyword opera-
tion