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961-2. Child safety
C-HR_HV_OM_Europe_OM10720E
WARNING
■When installing a child restraint system
Observe the following precautions.
Failure to do so may result in death or serious injury.
● Firmly attach the top strap and make sure that the belt is not twisted.
● Do not attach the top strap to anything other than the top tether anchor-
age.
● After securing a child restraint system, never adjust the seat.
● Follow all installation instructions provided by the child restraint system
manufacturer.
● When installing the child restraint system with the head restraint being
raised, after the head restraint has been raised and then the t op tether
anchorage has been fixed, do not lower the head restraint.
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97
1
1-3. Emergency assistance
For safety and security
C-HR_HV_OM_Europe_OM10720E
eCall1, 2
Microphone
“SOS” button*
Indicator lights
Speaker
*: This button is intended for commu-
nication with the eCall system
operator. Other SOS buttons avail-
able in other systems of a motor
vehicle do not relate to the device
and are not intended for communi-
cation with the eCall system opera-
tor.
1: If equipped
2: Operates within the eCall coverage. The system
name differs depending on the country.
eCall is a telematics service that uses Global Navigation Satel lite
System (GNSS) data and embedded cellular technology to
enable the following emergency calls to be made: Automatic
emergency calls (Automatic Collision Notification) and manual
emergency calls (by pressing the “SOS” button). This service is
required by European Union Regulations.
System components
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991-3. Emergency assistance
1
For safety and security
C-HR_HV_OM_Europe_OM10720E
When the power switch is turned to ON, the red indicator light will illu-
minate for 10 seconds and then the green indicator light will i llumi-
nate, indicating that the system is enabled. The indicator ligh ts
indicate the following:
● If the green indicator light illuminates and stays on, the system is
enabled.
● If the green indicator light flashes twice per second, an automatic or
manual Emergency Call is being made.
● If the red indicator light illuminates at any time other than immedi-
ately after the power switch is turned to ON, the system may be
malfunctioning or the backup battery may be depleted.
● If the red indicator light blinks for approximately 30 seconds during
an Emergency Call, the call has been disconnected or the cellul ar
network signal is weak.
■ Free/Open Source Software Information
This product contains Free/Open Source Software (FOSS).
The license information and/or the source code of such FOSS can be found
at the following URL.
https://www.denso.com/global/en/opensource/dcm/toyota/
http://www.opensourceautomotive.com/dcm/toyota/19MC/
Indicator lights
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1011-3. Emergency assistance
1
For safety and security
C-HR_HV_OM_Europe_OM10720E
WARNING
■For your safety
● Please drive safely.
The function of this system is to assist you in making the Emer gency Call
in case of accidents such as traffic accidents or sudden medica l emergen-
cies, and it does not protect the driver or passengers in any w ay. Please
drive safely and fasten your seatbelts at all times for your sa fety.
● In case of an emergency, make lives the top priority.
● If you smell anything burning or other unusual smells, leave the vehicle
and evacuate to a safe area immediately.
● If the airbags deploy when the system is operating normally, the system
makes emergency call. The system also makes emergency call when the
vehicle is struck from the rear or rolls over, even if the airb ags do not
deploy.
● For safety, do not make the Emergency Call while driving.
Making calls during driving may cause mishandling of the steeri ng wheel,
which may lead to unexpected accidents.
Stop the vehicle and confirm the safety of your surroundings be fore mak-
ing the Emergency Call.
● When changing fuses, please use the specified fuses. Using other fuses
may cause ignition or smoke in the circuit and lead to a fire.
● Using the system while there is smoke or an unusual smell may cause a
fire. Stop using the system immediately and consult any authori zed Toyota
retailer or Toyota authorized repairer, or any reliable repaire r.
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1031-3. Emergency assistance
1
For safety and security
C-HR_HV_OM_Europe_OM10720E
■Data processing flow
Customer activates service on Toyota Customer Portal & Accepts
terms of services according to GDPR.
Server activates the service in the DCM and defines which vehic le
data to collect.
Defined vehicle data is collected by the DCM.
Data is shared with the server.
Data is stored in the server.
Data is processed in the server for fulfilling the service.
Processed data is presented to the customer.
For a list of eligible service please visit the Toyota Customer portal.
System overview of added service
Server
DCM
StorageProcessing
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1051-3. Emergency assistance
1
For safety and security
C-HR_HV_OM_Europe_OM10720E
2. INFORMATION ON DATA PROCESSING
2.1.
Any processing of personal data through the
112-based eCall in-vehicle system shall comply
with the personal data protection rules provided
for in Directives 95/46/EC and 2002/58/EC,
and in particular, shall be based on the neces-
sity to protect the vital interests of the individu-
als in accordance with Article 7(d) of Directive
95/46/EC.
O
2.2.
Processing of such data is strictly limited to the
purpose of handling the emergency eCall to
the single European emergency number 112.
O
2.3. Types of data and its recipients
2.3.1.
The 112-based eCall in-vehicle system may
collect and process only the following data:
Vehicle Identification Number, Vehicle type
(passenger vehicle or light commercial vehi-
cle), Vehicle propulsion storage type (gasoline/
diesel/CNG/LPG/electric/hydrogen), Vehicle
last three locations and direction of travel, Log
file of the automatic activation of the system
and its timestamp, Any additional data (if appli-
cable)
O
2.3.2.
Recipients of data processed by the
112-based eCall in-vehicle system are the rel-
evant public safety answering points desig-
nated by the respective public authorities of
the country on which territory they are located,
to first receive and handle eCalls to the single
European emergency number 112. Additional
information (if available):
O
Implementing Regulation Annex1 PART3 User InformationConformity
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1071-3. Emergency assistance
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C-HR_HV_OM_Europe_OM10720E
2.5. Modalities for exercising data subject’s rights
2.5.1.
The data subject (the vehicle’s owner) has a
right of access to data and as appropriate to
request the rectification, erasure or blocking of
data, concerning him or her, the processing of
which does not comply with the provisions of
Directive 95/46/EC. Any third parties to whom
the data have been disclosed have to be noti-
fied of such rectification, erasure or blocking
carried out in compliance with this Directive,
unless it proves impossible or involves a dis-
proportionate effort.
O
2.5.2.
The data subject has a right to complain to the
competent data protection authority if he or
she considers that his or her rights have been
infringed as a result of the processing of his or
her personal data.
O
2.5.3.
Contact service responsible for handling
access requests (if any):
P. 1 0 9
O
Implementing Regulation Annex1 PART3 User InformationConformity
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