Page 670 of 818

6686-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
WARNING
■Replacing light bulbs
● Turn off the lights. Do not attempt to replace the bulb immediately after
turning off the lights.
The bulbs become very hot and may cause burns.
● Do not touch the glass portion of the light bulb with bare hands. When it is
unavoidable to hold the glass portion, use and hold with a clea n dry cloth
to avoid getting moisture and oils on the bulb.
Also, if the bulb is scratched or dropped, it may blow out or c rack.
● Fully install light bulbs and any parts used to secure them. Failure to do so
may result in heat damage, fire, or water entering the headligh t unit. This
may damage the headlights or cause condensation to build up on the lens.
● Do not attempt to repair or disassemble light bulbs, connectors, electric
circuits or component parts.
Doing so may result in death or serious injury due to electric shock.
■ To prevent damage or fire
● Make sure bulbs are fully seated and locked.
● Check the wattage of the bulb before installing to prevent heat damage.
Page 683 of 818

6817-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
7
When trouble arises
If a war ning light tur ns on or a warning
buzzer sounds
Calmly perform the following actions if any of the warning ligh ts
turn on or flash. If a light turns on or flashes, but then goes off,
this does not necessarily indicate a malfunction in the system.
However, if this continues to occur, have the vehicle inspected
by any authorized Toyota retailer or Toyota authorized repairer ,
or any reliable repairer.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
(Red)
Brake system warning light (warning buzzer)
Indicates that:
• Low brake fluid; or
• Malfunction in the electronically controlled brake system
Immediately stop the vehicle in a safe place and con-
tact any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.
Continuing to drive the vehicle may be dangerous.
*1
Low engine oil pressure warning light (warning buzzer)
Indicates abnormal engine oil pressure
The warning light may come on if the engine oil pressure
is too low.
A buzzer also sounds.
Immediately stop the vehicle in a safe place and con-
tact any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer. Continuing to
drive the vehicle may be dangerous.
*1Charging system warning light
Indicates a malfunction in the vehicle’s charging system
Immediately stop the vehicle in a safe place and con-
tact any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.
Page 697 of 818

6957-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
7
When trouble arises
■If a message that indicates the need for referring to Owner’s Manual is
displayed
● If “Engine Coolant Temperature High.”is shown, follow the instructions
(P. 757).
● If the following messages are shown, there may be a malfunction. Immedi-
ately stop the vehicle in a safe place and contact any authoriz ed Toyota
retailer or Toyota authorized repairer, or any reliable repaire r. Continuing to
drive the vehicle may be dangerous.
• “Braking Power Low.”
• “Charging System Malfunction.”
• “Engine Oil Pressure Low.”
● If the following messages are shown, there may be a malfunction. Immedi-
ately have the vehicle inspected by any authorized Toyota retai ler or Toyota
authorized repairer, or any reliable repairer.
• “Hybrid System Malfunction.”
• “Check Engine.”
• “Hybrid Battery System Malfunction.”
• “Accelerator system Malfunction.”
• “Entry & Start System Malfunction.”
• “Exhaust filter full.” (P. 531)
• “Hybrid System Stopped”
• “Engine Stopped”
● If the “Low 12-Volt Battery.” is shown,
• When the display goes off after several seconds (displays for about 6
seconds):
Maintain the hybrid system operation for more than 15 minutes a nd
charge the 12-volt battery.
• When the display does not go off:
Start up the hybrid system using the procedures: P. 749
● If “Maintenance required for Traction battery cooling parts. See owner’s
manual.” is shown, the filters may be clogged, the air intake v ents may be
blocked, or there may be a gap i n the duct. Therefore, perform the following
correction procedure.
• If the air intake vents and filters of the hybrid battery (tra ction battery) are
dirty, perform the procedure on P. 640 to clean them.
• If the warning message is shown when the air intake vents and filters of
the hybrid battery (traction battery) are not dirty, have the v ehicle
inspected by any authorized Toyota retailer or Toyota authorize d repairer,
or any reliable repairer immediately.
Page 698 of 818

6967-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
■ If “Engine Oil Level Low. Add or Replace Oil.”is displayed
The engine oil level is low. Check the level of the engine oil, and add if neces-
sary.
This message may appear if the vehicle is stopped on a slope. M ove the
vehicle to a level surface and check to see if the message disa ppears.
■ If “Hybrid System Stopped. Steering Power Low.”is displayed
This message is displayed if the hybrid system is stopped while driving.
When steering wheel operations are heavier than usual, grip the steering
wheel firmly and operate it using more force than usual.
■ If “Hybrid System Overheated. Reduced Output Power.” is shown
This message may be shown when driving under severe operating c ondi-
tions. (For example, when driving up a long steep hill.)
Handling method: P. 757
■ If “Depress Brake When Vehicle is Stopped. Hybrid System may Over-
heat.” is shown
The message may be shown when the accelerator pedal is depresse d to hold
the vehicle while the vehicle is stopped on an uphill, etc.
The hybrid system may overheat. Release the accelerator pedal a nd depress
the brake pedal.
■ If “Traction battery needs to be protected. Shift into to restart.” is
shown
This message is displayed when the hybrid battery (traction bat tery) charge
has become extremely low because the shift lever has been left in N for a cer-
tain amount of time.
When operating the vehicle, shift to P and restart the hybrid s ystem.
■ If “Traction battery needs to be protected. Refrain from the use of
position.” is shown
This message may be displayed when the shift lever is in N.
As the hybrid battery (traction battery) cannot be charged when the shift lever
is in N, shift the shift lever to P when the vehicle is stopped .
■ If “Shift is in Release Accelerator Before Shifting” is shown
Message is displayed when the accelerator pedal has been depres sed and
the shift lever is in N.
Release the accelerator pedal and shift the shift lever to D or R.
■ If “Shift to Before Exiting Vehicle” is shown
Message is displayed when the driver’s door is opened without t urning the
power switch to off with the shift lever in any position other than P.
Shift the shift position to P.
Page 767 of 818
765
8Vehicle specifications
C-HR_HV_OM_Europe_OM10720E
8-1. Specifications
Maintenance data
(fuel, oil level, etc.)........... 766
Fuel information ................. 779
8-2. Customization
Customizable features ....... 781
8-3. Initialization
Items to initialize ................ 793
Page 768 of 818
7668-1. Specifications
C-HR_HV_OM_Europe_OM10720E
Maintenance data (fuel, oil level, etc.)
*1: 2ZR-FXE engine
*2: M20A-FXS engine
*3: Unladen vehicle
*4: Vehicles with 215/60R17 tires
*5: Vehicles with 225/50R18 tires
*6: Except for 2ZR-FXE engine for Guadeloupe, Martinique, F. Guiana and
Svalbard
Dimensions and weights
Overall length4385 mm (172.6 in.)*1
4395 mm (173.0 in.)*2
Overall width1795 mm (70.7 in.)
Overall height*31555 mm (61.2 in.)
Wheelbase2640 mm (103.9 in.)
Tread
Front1550 mm (61.0 in.)*4
1540 mm (60.6 in.)*5
Rear1560 mm (61.4 in.)*4
1550 mm (61.0 in.)*5
Gross vehicle mass1860 kg (4101 lb.)*1
1930 kg (4255 lb.)*2
Maximum permissi-
ble axle capacity
Front1050 kg (2315 lb.)
Rear1080 kg (2381 lb.)
Drawbar load*675 kg (165 lb.)
Towing capacity*6Without brake725 kg (1598 lb.)With brake
Page 772 of 818
7708-1. Specifications
C-HR_HV_OM_Europe_OM10720E
2ZR-FXE engine (except for Guadelope, Martinique, F. Guiana and
Greenland)
2ZR-FXE engine (for Guadelope, Martinique, F. Guiana and Greenl and)
and M20A-FXS engine:
■Oil capacity (Drain and refill ― reference*)
*: The engine oil capacity is a reference quantity to be used whe n changing
the engine oil. Warm up the engine and turn off the hybrid syst em, wait
more than 5 minutes, and check the oil level on the dipstick.
Hybrid battery (traction battery)
Voltage3.7 V/cell
Capacity3.6 Ah (3HR)
Quantity56 cells
Nominal voltage207.2 V
Voltage7.2 V/module
Capacity6.5 Ah (3HR)
Quantity
2ZR-FXE engine
28 modules
M20A-FXS engine
30 modules
Nominal voltage
2ZR-FXE engine
201.6 V
M20A-FXS engine
216 V
Lubrication system
With filter
2ZR-FXE engine
4.2 L (4.4 qt., 3.7 Imp. qt.)
M20A-FXS engine
4.3 L (4.5 qt., 3.8 Imp. qt.)
Without filter3.9 L (4.1 qt., 3.4 Imp.qt.)
Page 773 of 818

7718-1. Specifications
C-HR_HV_OM_Europe_OM10720E
8
Vehicle specifications
■Engine oil selection
Gasoline Engine -
“Toyota Genuine Motor Oil” is used in your Toyota vehicle. Toyo ta
recommends the use of approved “Toyota Genuine Motor Oil”.
Another motor oil of matching quality can also be used.
Oil grade:
0W-16:
API grade SN “Resource-Conserving”, SN PLUS “Resource-Con-
serving” or SP “Resource-Conserving”; or ILSAC GF-6B multigrade
engine oil
0W-20 and 5W-30:
API grade SM “Energy-Conserving”, SN “Resource-Conserving”,
SN PLUS “Resource-Conserving” or SP “Resource-Conserving”; or
ILSAC GF-6A multigrade engine oil
Recommended viscosity (SAE):
SAE 0W-16 is filled into your
Toyota vehicle at manufactur-
ing, and the best choice for
good fuel economy and good
starting in cold weather.
If SAE 0W-16 oil is not avail-
able, SAE 0W-20 oil may be
used. However, it should be
replaced with SAE 0W-16 at the
next oil change.
Temperature range anticipated
before next oil change
Preferred