
7537-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
7
When trouble arises
■When recharging or replacing the 12-volt battery 
● In  some  cases,  it  may  not  be  possible  to  unlock  the  doors  using  the  smart 
entry  &  start  system  when  the  12-volt  battery  is  discharged.  Us e  the  wire- 
less remote control or the mechanical key to lock or unlock the  doors. 
● The hybrid system may not start on the first attempt after the 12-volt battery 
has recharged but will start normally after the second attempt.  This is not a 
malfunction. 
● The power switch mode is memorized by the vehicle. When the 12-volt bat- 
tery  is  reconnected,  the  system  will  return  to  the  mode  it  was  in  before  the 
12-volt  battery  was  discharged.  Before  disconnecting  the  12-vol t  battery, 
turn the power switch off.  
If you are unsure what mode the power switch was in before the  12-volt bat- 
tery discharged, be especially careful when reconnecting the 12 -volt battery. 
■ When replacing the 12-volt battery
2ZR-FXE engine 
● Use a 12-volt battery that conforms to European regulations. 
● Use a 12-volt battery that the case size is same as the previous one (LN1), 
20  hour  rate  capacity  (20HR)  is  equivalent  (45Ah)  or  greater,  a nd  perfor- 
mance rating (CCA) is equivalent (286A) or greater. 
• If the sizes differ, the 12-volt battery cannot be properly se cured. 
• If the 20 hour rate capacity is low, even if the time period w here the vehi- 
cle is not used is a short time, the 12-volt battery may discha rge and the 
hybrid system may not be able to start. 
● For  details,  consult  any  authorized  Toyota  retailer  or  Toyota  authorized 
repairer, or any reliable repairer. 

7748-1. Specifications
C-HR_HV_OM_Europe_OM10720E
*: The fluid capacity is the quantity of reference. 
If  replacement  is  necessary,  contact  any  authorized  Toyota  reta iler  or 
Toyota authorized repairer, or any reliable repairer.
Electrical system (12-volt battery)
Battery
Specific  voltage  reading  at 
20 C (68F): 
Specific  gravity  reading  at 
20 C (68F): 
12.0 V or higher 
(Turn  the  power  switch  to  OFF  and  turn 
on  the  high  beam  headlights  for  30  sec-
onds.)  
If  the  voltage  is  lower  than  the  standard 
value, charge the battery. 
1.25 or higher 
If  the  specific  gravity  is  lower  than  the 
standard value, charge the battery.
Charging rates 
Quick charge 
Slow charge
15 A max.
5 A max.
Transmission
Fluid capacity*
2ZR-FXE engine 
3.6 L (3.8 qt., 3.2 Imp.qt.)
M20A-FXS engine 
3.8 L (4.0 qt., 3.3 Imp.qt.)
Fluid typeToyota Genuine ATF WS
NOTICE
■ Transmission fluid type 
Using  transmission  fluid  other  than  the  above  type  may  cause  ab normal 
noise or vibration, or ultimately damage the transmission of yo ur vehicle. 

7928-2. Customization
C-HR_HV_OM_Europe_OM10720E
■In the following situations, customize mode in which the settings can be 
changed  through  the  multi-information  display  will  automaticall y  be 
turned off 
● A warning message appears after the customize mode screen is displayed. 
● The power switch is turned off. 
● The vehicle begins to move while the customize mode screen is displayed.
WARNING
■Cautions during customization 
As  the  hybrid  system  needs  to  be  operating  during  customization ,  ensure 
that  the  vehicle  is  parked  in  a  place  with  adequate  ventilation . In a closed 
area  such  as  a  garage,  exhaust  gases  including  harmful  carbon  m onoxide 
(CO) may collect and enter the vehicle. This may lead to death  or a serious 
health hazard.
NOTICE
■ During customization 
To prevent 12-volt battery discharge, ensure that the hybrid sy stem is oper- 
ating while customizing features. 

7938-3. Initialization
C-HR_HV_OM_Europe_OM10720E
8
Vehicle specifications
Items to initialize
The following items must be initialized for normal system opera- 
tion  after  such  cases  as  the  12-volt  battery  being  reconnected, 
or maintenance being performed on the vehicle:
ItemWhen to initializeReference
Power window• When functioning abnormallyP. 279
S-IPA  (Simple  Intelligent 
Parking  Assist  System)  (if 
equipped)
• After  reconnecting  or  chang- 
ing the 12-volt batteryP. 519
Tire  pressure  warning  sys- 
tem
• When changing the tire size 
• When changing the tire infla-
tion  pressure  by  changing 
traveling  speed  or  load 
weight, etc.
P. 619
PKSB  (Parking  Support 
Brake) (if equipped)
• After  reconnecting  or  chang-
ing the batteryP. 483 

797What to do if... (Troubleshooting)
C-HR_HV_OM_Europe_OM10720E
●Did you press the power switch while firmly depressing the brake pedal?  
( P. 305)
●Is the shift lever in P? (P.   3 0 8 )
●Is the electronic key anywhere detectable inside the vehicle? (P. 208)
●Is the electronic key battery weak or depleted?  
In this case, the hybrid system can be started in a temporary w ay.  
( P. 747)
●Is the 12-volt battery discharged? (P. 749)
●Is the power switch in ON mode? 
If you cannot release the shift lever by depressing the brake p edal with the 
power switch in ON mode. ( P. 317)
●It is locked automatically to prevent theft of the vehicle. (P. 308)
●Is the window lock switch pressed? 
The power windows except for the one at the driver’s seat canno t be oper- 
ated if the window lock switch is pressed. ( P. 277)
●The  auto  power  off  function  will  be  operated  if  the  vehicle  is left  in 
ACCESSORY  or  ON  mode  (the  hybrid  system  is  not  operating)  for  a
period of time. ( P.   3 0 7 )
If you think something is wrong 
The hybrid system does not start 
The shift lever cannot be shifted from P even if you depress 
the brake pedal 
The steering wheel cannot be turned after the hybrid system 
is stopped 
The  windows  do  not  open  or  close  by  operating  the  power 
window switches 
The power switch is turned off automatically 

802Alphabetical index
C-HR_HV_OM_Europe_OM10720E
Care 
Aluminum wheels .................. 581 
Camera sensor ..................... 357
Exterior.................................. 580
Interior ................................... 586
Radar sensor ........................ 356
Seat belts .............................. 587 
Cargo hooks ............................. 566 
Catch protection function ....... 278
Chains ....................................... 545
Child restraint system ............... 59
Fixed with a seat belt .............. 91
Fixed with an 
ISOFIX lower anchorage ...... 93 
Points to remember................. 60 
Riding with children ................. 58
Types of child restraint system 
installation method................ 90
Using a 
top tether anchorage ............ 95 
Child safety ................................ 58 
12-volt battery precautions.... 609
Airbag precautions .................. 44
Child restraint system ............. 59
How your child should 
wear the seat belt ................. 38 
Installing child restraints.......... 90 
Power window lock switch .... 277
Power window precautions ... 281
Rear door child-protectors .... 197
Removed key battery 
precautions ......................... 647 
Seat belt precautions .............. 92 
Seat heater precautions ........ 557 
Child-protectors....................... 197 
Cleaning
Aluminum wheels.................. 581
Camera sensor ..................... 357 
Exterior ................................. 580 
Hybrid battery 
(traction battery) 
air intake vent ..................... 640
Interior................................... 586
Radar sensor ........................ 356
Seat belts .............................. 587 
Clock ......................................... 575 
Condenser ................................ 606
Console box ............................. 563
Consumption screen ............... 179
Coolant
Capacity ................................ 773 
Checking ............................... 604 
Preparing and 
checking before winter ....... 543
Cooling system ........................ 604
Hybrid system overheating ... 757
Cruise control 
Cruise control........................ 427 
Dynamic radar cruise control 
with full-speed range .......... 410
Cup holders.............................. 565
Curtain shield airbags ............... 41
Customizable features ............ 781
C 

804Alphabetical index
C-HR_HV_OM_Europe_OM10720E
eCall ............................................ 97 
ECB (Electronically  
Controlled Brake System) .... 532
Eco drive mode ........................ 432
Electric motor
Location ................................ 118
Specification.......................... 769 
Electric Power Steering (EPS) 
Function ................................ 533
Warning light ......................... 682
Electronic key
If the electronic key does not 
operate properly ................. 746
Replacing the battery ............ 645 
Electronically Controlled  
Brake System (ECB).............. 532
Emergency flashers................. 670
Emergency, in case of
If a warning buzzer sounds ... 681
If a warning light turns on ...... 681 
If a warning message is  
displayed ............................ 692
If the 12-volt battery is 
discharged .......................... 749
If the electronic key does not 
operate properly ................. 746 
If the hybrid system will not  
start..................................... 744
If the vehicle is trapped in 
rising water ......................... 672 
If you have a flat tire ..... 699, 729 
If you lose your keys ..... 189, 192
If you think 
something is wrong ............ 680 
If your vehicle becomes  
stuck ................................... 762
If your vehicle has to be 
stopped in an emergency ... 671
If your vehicle needs to be 
towed .................................. 674
If your vehicle overheats ....... 757 
Energy monitor ........................ 179 
Engine
Accessory mode ................... 306
Compartment ........................ 599
Engine switch........................ 305
Exhaust gas precautions ........ 54 
Hood ..................................... 596 
How to start 
the hybrid system ............... 305
Identification number ............ 768
If the hybrid system will not 
start .................................... 744 
If your vehicle has to be  
stopped in an emergency ... 671
Ignition switch 
(power switch) .................... 305
Overheating .......................... 757
Power switch......................... 305
E 

807Alphabetical index
C-HR_HV_OM_Europe_OM10720E
Hooks 
Cargo hooks.......................... 566
Grocery bag hook ................. 566
Retaining hooks (floor mat) ..... 32 
Horn .......................................... 270 
Hybrid battery 
(traction battery)
Location ................................ 123
Specification.......................... 770
Hybrid battery 
(traction battery)  
air intake vent ................ 124, 640 
Hybrid system .......................... 118
Acoustic vehicle alerting
system ................................ 119
Brake Override System ......... 286
Drive-Start Control ................ 286 
Emergency shut off  
system ................................ 124
Energy monitor/
consumption screen ........... 179
EV drive mode ...................... 312
High voltage components ..... 123 
Hybrid Electric Vehicle  
driving tips .......................... 540
Hybrid System Indicator ........ 168
Hybrid system precautions.... 123
If the hybrid system will not 
start..................................... 744 
Overheating .......................... 757 
Power switch ......................... 305
Regenerative braking ............ 120
Starting the hybrid system .... 305
Hybrid System Indicator ......... 168
Hybrid transmission ................ 315 
Identification 
Engine................................... 768 
Vehicle .................................. 767
Ignition switch 
(Power switch) ....................... 305
Auto power off function ......... 307
Changing the  
power switch modes........... 306 
If your vehicle has to be 
stopped in an emergency ... 671
Starting the 
hybrid system ..................... 305
Illuminated entry system ........ 561
Immobilizer system ................. 130 
Indicators ................................. 161 
Initialization
Items to initialize ................... 793
PKSB 
(Parking Support Brake)..... 483
Power windows ..................... 279 
S-IPA (Simple Intelligent  
Parking Assist System) ...... 492
Tire pressure warning 
system ................................ 619
Inside rear view mirror ............ 272
Instrument cluster light  
control .................................... 173 
Interior lights............................ 559
Switch ................................... 560
Wattage ................................ 778
Intrusion sensor ...................... 151
ISOFIX lower anchorages ......... 93
I
*: For vehicles with navigation/multimedia system, refer to 
“Navigation and multimedia system Owner’s manual” or
“Multimedia owner’s manual”.