
6006-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
M20A-FXS engine
■12-volt battery (M20A-FXS engine)
P. 612
Washer fluid tank (P. 6 1 1 )
Engine coolant reservoir
( P. 604)
Fuse boxes ( P. 648)
Power control unit coolant res-
ervoir ( P. 604)
Engine oil filler cap ( P. 6 0 2 )
Engine oil level dipstick
( P. 6 0 1 )
Radiator ( P. 6 0 6 )
Condenser ( P. 6 0 6 )
Electric cooling fans

6086-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
■Before recharging
When recharging, the 12-volt battery produces hydrogen gas whic h is flam-
mable and explosive. Therefore, observe the following precautio ns before
recharging:
● If recharging with the 12-volt battery installed on the vehicle, be sure to dis-
connect the ground cable.
● Make sure the power switch on the charger is off when connecting and dis-
connecting the charger cables to the 12-volt battery.
■ After recharging/reconnecting the 12-volt battery
● The hybrid system may not start. Follow the procedure below to initialize the
system.
Shift the shift lever to P.
Open and close any of the doors.
Restart the hybrid system.
● Vehicles with entry function: Unlocking the doors using the smart entry &
start system may not be possible immediately after reconnecting the 12-volt
battery. If this happens, use the wireless remote control or th e mechanical
key to lock/unlock the doors.
● Start the hybrid system with the power switch in ACCESSORY mode. The
hybrid system may not start with the power switch turned off. H owever, the
hybrid system will operate normally from the second attempt.
● The power switch mode is recorded by the vehicle. If the 12-volt battery is
reconnected, the vehicle will return the power switch mode to t he status it
was in before the 12-volt battery was disconnected. Make sure t o turn off
the power switch before disconnect the 12-volt battery. Take ex tra care
when connecting the 12-volt battery if the power switch mode pr ior to dis-
charge is unknown.
If the system will not start even after multiple attempts at al l methods above,
contact any authorized Toyota retailer or Toyota authorized rep airer, or any
reliable repairer.
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6136-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
6
Maintenance and care
■Before recharging
When recharging, the 12-volt battery produces hydrogen gas whic h is flam-
mable and explosive. Therefore, observe the following precautio ns before
recharging:
● If recharging with the 12-volt battery installed on the vehicle, be sure to dis-
connect the ground cable.
● Make sure the power switch on the charger is off when connecting and dis-
connecting the charger cables to the 12-volt battery.
■ After recharging/reconnecting the 12-volt battery
● The hybrid system may not start. Follow the procedure below to initialize the
system.
Shift the shift lever to P.
Open and close any of the doors.
Restart the hybrid system.
● Vehicles with entry function: Unlocking the doors using the smart entry &
start system may not be possible immediately after reconnecting the 12-volt
battery. If this happens, use the wireless remote control or th e mechanical
key to lock/unlock the doors.
● Start the hybrid system with the power switch in ACCESSORY mode. The
hybrid system may not start with the power switch turned off. H owever, the
hybrid system will operate normally from the second attempt.
● The power switch mode is recorded by the vehicle. If the 12-volt battery is
reconnected, the vehicle will return the power switch mode to t he status it
was in before the 12-volt battery was disconnected. Make sure t o turn off
the power before disconnect the 12-volt battery. Take extra car e when con-
necting the 12-volt battery if the power switch mode prior to d ischarge is
unknown.
If the system will not start even after multiple attempts all m ethods above,
contact any authorized Toyota retailer or Toyota authorized rep airer, or any
reliable repairer.
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6887-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
■Electric power steering system warning light (warning buzzer)
When the 12-volt battery charge becomes insufficient or the vol tage tempo-
rarily drops, the electric power steering system warning light may come on
and the warning buzzer may sound.
■ If the malfunction indicator lamp comes on while driving
For some models, the malfunction indicator lamp will come on if the fuel tank
becomes completely empty. If the fuel tank is empty, refuel the vehicle imme-
diately. The malfunction indicator lamp will go off after sever al trips.
If the malfunction indicator lamp does not go off, contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer as soon
as possible.
■ Front passenger detection sensor, seat belt reminder and warning
buzzer
● If luggage is placed on the front passenger seat, the front passenger detec-
tion sensor may cause the warning light to flash and the warnin g buzzer to
sound even if a passenger is not sitting in the seat.
● If a cushion is placed on the seat, the sensor may not detect a passenger,
and the warning light may not operate properly.
■ Warning light operations for unfastened rear passenger seat belts
● When opening and closing the rear door, the warning light comes on for
approximately a certain period of time.
● When any of the rear seat belts are unfastened, the warning light comes on.
When the rear doors are opened and closed while the warning light is on, the
warning light will turn off after approximately a certain perio d of time.
■ When the tire pressure warning light comes on
Inspect the appearance of the tire to check that the tire is no t punctured.
If the tire is punctured: P. 699, 729
If the tire is not punctured:
Carry out the following procedure after the tire temperature ha s lowered suffi-
ciently.
● Check the tire inflation pressure and adjust to the appropriate level.
● If the warning light does not go out even after several minutes, check that
the tire inflation pressure is at the specified level and carry out initialization.
( P. 619)
The warning light may come on again if the above operations are conducted
without first allowing the tire temperature to lower sufficient ly.

6957-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
7
When trouble arises
■If a message that indicates the need for referring to Owner’s Manual is
displayed
● If “Engine Coolant Temperature High.”is shown, follow the instructions
(P. 757).
● If the following messages are shown, there may be a malfunction. Immedi-
ately stop the vehicle in a safe place and contact any authoriz ed Toyota
retailer or Toyota authorized repairer, or any reliable repaire r. Continuing to
drive the vehicle may be dangerous.
• “Braking Power Low.”
• “Charging System Malfunction.”
• “Engine Oil Pressure Low.”
● If the following messages are shown, there may be a malfunction. Immedi-
ately have the vehicle inspected by any authorized Toyota retai ler or Toyota
authorized repairer, or any reliable repairer.
• “Hybrid System Malfunction.”
• “Check Engine.”
• “Hybrid Battery System Malfunction.”
• “Accelerator system Malfunction.”
• “Entry & Start System Malfunction.”
• “Exhaust filter full.” (P. 531)
• “Hybrid System Stopped”
• “Engine Stopped”
● If the “Low 12-Volt Battery.” is shown,
• When the display goes off after several seconds (displays for about 6
seconds):
Maintain the hybrid system operation for more than 15 minutes a nd
charge the 12-volt battery.
• When the display does not go off:
Start up the hybrid system using the procedures: P. 749
● If “Maintenance required for Traction battery cooling parts. See owner’s
manual.” is shown, the filters may be clogged, the air intake v ents may be
blocked, or there may be a gap i n the duct. Therefore, perform the following
correction procedure.
• If the air intake vents and filters of the hybrid battery (tra ction battery) are
dirty, perform the procedure on P. 640 to clean them.
• If the warning message is shown when the air intake vents and filters of
the hybrid battery (traction battery) are not dirty, have the v ehicle
inspected by any authorized Toyota retailer or Toyota authorize d repairer,
or any reliable repairer immediately.

6977-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
7
When trouble arises
■If “Auto Power OFF to Conserve Battery” is shown
The power switch has been turned off by the automatic power off function.
When starting the hybrid system next time, operate the hybrid s ystem for
approximately 5 minutes to recharge the 12-volt battery.
■ If “A New Key has been Registered. Contact Your Dealer for Details.” is
shown
This message will be displayed each time the driver’s door is o pened when
the doors are unlocked from the outside for approximately one w eek after a
new electronic key has been registered.
If this message is displayed but you have not had a new electro nic key regis-
tered, ask any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer to check if an unknown electronic key (other than those in
your possession) has been registered.
■ If a message that indicates the malfunction of front camera is displayed
The following systems may be suspended until the problem shown in the
message is resolved. ( P. 367, 681)
● PCS (Pre-Collision System)*
●LTA (Lane Tracing Assist)*
●Dynamic radar cruise control with full-speed range*
●RSA (Road Sign Assist)*
●Automatic High Beam*
*: If equipped
■ If a message that indicates the malfunction of radar sensor is displayed
The following systems may be suspended until the problem shown in the
message is resolved. ( P. 367, 681)
● PCS (Pre-Collision system)*
●LTA (Lane Tracing Assist)*
●Dynamic radar cruise control with full-speed range*
*: If equipped

7457-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
7
When trouble arises
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. (P. 749)
● One or both of the 12-volt battery terminals may be disconnected.
( P. 606)
Contact any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer if the problem cannot be repaired, or if repa ir procedures
are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to start the hybrid system if the po wer
switch is functioning normally.
Do not use this starting procedure except in cases of emergency .
Set the parking brake.
Shift the shift lever to P.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by any
authorized Toyota retailer or Toyota authorized repairer, or an y reliable
repairer.
The interior lights and headlights do not turn on, or the horn
does not sound.
Emergency start function
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7517-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
7
When trouble arises
M20A-FXS engine
Connect the positive jumper cable clamp to exclusive jump start -
ing terminal on your vehicle.
Connect the clamp on the other end of the positive cable to pos i-
tive (+) battery terminal on the second vehicle.
Connect the negative cable clamp to negative (-) battery termin al
on the second vehicle.
Connect the clamp at the other end of the negative cable to sol id,
stationary, unpainted metallic point away from the exclusive ju mp
starting terminal and any moving parts as shown in the illustra -
tion.
Start the engine of the second vehicle. Increase the engine spe ed
slightly and maintain at that level for approximately 5 minutes to
recharge the 12-volt battery of your vehicle.
Open and close any of the doors of your vehicle with the engine
switch off.
Maintain the engine speed of the second vehicle and start the
hybrid system of your vehicle by turning the power switch to ON
mode.
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