
3004-1. Before driving
C-HR_HV_OM_Europe_OM10720E
■Tire information 
● Increase  the  tire  inflation  pressure  to  20.0  kPa  (0.2  kgf/cm2  or  bar,  3  psi) 
greater than the recommended value when towing. ( P. 776) 
● Increase  the  air  pressure  of  the  trailer  tires  in  accordance  with  the  total 
trailer  weight  and  according  to  the  values  recommended  by  the  m anufac- 
turer of your trailer. 
■ Trailer lights 
Please consult at any authorized retailer or Toyota authorized  repairer, or any 
reliable  repairer  when  installing  trailer  lights,  as  incorrect  installation  may 
cause  damage  to  the  vehicle’s  lights.  Please  take  care  to  compl y  with  your 
state’s laws when installing trailer lights. 
■ Break-in schedule 
Toyota  recommends  that  vehicles  fitted  with  new  power  train  com ponents 
should not be used for towing trailers for the first 800 km (50 0 miles). 
■ Safety checks before towing 
● Check that the maximum load limit for the towing hitch/bracket and hitch ball 
is not exceeded. Bear in mind that the coupling weight of the t railer will add 
to the load exerted on the vehicle. Also make sure that the tot al load exerted 
on the vehicle is within the range of the weight limits. ( P. 297) 
● Ensure that the trailer load is secure. 
● Supplementary  outside  rear  view  mirrors  should  be  added  to  the vehicle  if 
the  traffic  behind  cannot  be  clearly  seen  with  standard  mirrors . Adjust  the 
extending  arms  of  these  mirrors  on  both  sides  of  the  vehicle  so   that  they 
always provide maximum visibility of the road behind. 
■ Maintenance 
● Maintenance must be performed more frequently when using the vehicle for 
towing due to the greater weight burden placed on the vehicle c ompared to 
normal driving. 
● Retighten  all  bolts  securing  the  hitching  ball  and  bracket  after  towing  for 
approximately 1000 km (600 miles). 

531
4
4-5. Using the driving support systems
Driving
C-HR_HV_OM_Europe_OM10720E
GPF (Gasoline Par ticulate Filter) system
■If  “Exhaust  filter  full.  See owner’s  manual.”  is  shown  on  the multi-infor- 
mation display 
● The message may be displayed while high load driving with particulate mat- 
ter accumulating. 
● Hybrid system output (engine speed) is restricted when a certain amount of 
particulate  matter  accumulates,  however,  it  is  possible  to  driv e  the  vehicle 
unless the malfunction indicator lamp comes on. 
● Particulate  matter  can  accumulate  more  quickly  if  the  vehicle  is  frequently 
driven short trips or at low s peeds, or if the hybrid system is regularly started 
in  an  extremely  cold  environment.  Excessive  accumulation  of  par ticulate 
matter can be prevented by periodically driving long distances  continuously 
with intermittent releasing of the accelerator pedal, such as w hen driving on 
highways and freeways. 
■ If  the  malfunction  indicator  lamp  comes  on  or  “Engine  Maintenance 
Required. Visit Your Dealer.” is  shown on the multi-information display 
The  amount  of accumulated  particulate matter has exceeded a  cer tain level. 
Have the vehicle inspected by any authorized Toyota retailer or  Toyota autho- 
rized repairer, or any reli able repairer immediately.
The  GPF  system  collects  particulate  matter  in  the  exhaust  gas 
by using an exhaust gas filter.  
The  system  will  operate  to  regenerate  the  filter  automatically, 
depending on the vehicle conditions.
NOTICE
■ To prevent the GPF system from not operating properly 
● Do not use fuel other than the specified type 
● Do not modify the exhaust pipes 

579
6Maintenance and care
C-HR_HV_OM_Europe_OM10720E 
6-1. Maintenance and care 
Cleaning and protecting the  
vehicle exterior ................ 580 
Cleaning and protecting the  
vehicle interior ................. 586 
6-2. Maintenance 
Maintenance  
requirements.................... 590 
6-3. Do-it-yourself  
maintenance 
Do-it-yourself service  
precautions ...................... 593 
Hood .................................. 596 
Positioning a floor jack ....... 598 
Engine compartment.......... 599 
12-volt battery  
(M20A-FXS engine) ......... 612 
Tires ................................... 616 
Tire inflation pressure ........ 632 
Wheels ............................... 634 
Air conditioning filter .......... 637 
Hybrid battery  
(traction battery) air intake 
vent and filter ................... 640 
Electronic key battery ........ 645 
Checking and replacing  
fuses ................................ 648 
Light bulbs ......................... 653 

5806-1. Maintenance and care
C-HR_HV_OM_Europe_OM10720E
Cleaning and protecting the vehicle exterior
●Working  from  top  to  bottom,  liberally  apply  water  to  the  vehicle 
body,  wheel  wells  and  underside  of  the  vehicle  to  remove  any  di rt 
and dust. 
● Wash  the  vehicle  body  using  a  sponge  or  soft  cloth,  such  as  a 
chamois. 
● For hard-to-remove marks, use car wash soap and rinse thoroughly 
with water. 
● Wipe away any water. 
● Wax the vehicle when the waterproof coating deteriorates.
If  water  does  not  bead  on  a  clean  surface,  apply  wax  when  the  vehicle 
body is cool.
■ Self-restoring coat 
The vehicle body has a self-restoring coating that is resistant  to small surface 
scratches caused in a car wash, etc. 
● The coating lasts for 5 to 8 years from when the vehicle is delivered from the 
plant. 
● The  restoration  time differs  depending  on  the depth  of the  scratch  and out- 
side temperature. 
The  restoration  time  may  become  shorter  when  the  coating  is  war med  by 
applying warm water. 
● Deep scratches caused by keys, coins, etc., cannot be restored. 
● Do not use wax that contain abrasives.
Perform  the  following  to  protect  the  vehicle  and  maintain  it  in 
prime condition: 

5816-1. Maintenance and care
6
Maintenance and care
C-HR_HV_OM_Europe_OM10720E 
■ Automatic car washes 
● Fold the mirrors before washing the vehicle. Start washing from the front of 
the vehicle. Make sure to extend the mirrors before driving. 
● Brushes  used  in  automatic  car  washes  may  scratch  the  vehicle  surface, 
parts (wheel, etc.) and harm your vehicle’s paint. 
● Rear  spoiler  may  not  be  washable  in  some  automatic  car  washes. There 
may also be an increased risk of damage to vehicle. 
■ High pressure car washes 
As  water  may  enter  the  cabin,  do  not  bring  the  nozzle  tip  near  the  gaps 
around the doors or perimeter of the windows, or spray these ar eas continu- 
ously. 
■ Note for a smart entry & start system 
If the door handle becomes wet while the electronic key is with in the effective 
range,  the  door  may  lock  and  unlock  repeatedly.  In  that  case,  f ollow  the  fol- 
lowing correction procedures to wash the vehicle: 
● Place  the  key  in  a  position  2  m  (6  ft.)  or  more  separate  from  the  vehicle 
while  the  vehicle  is  being  washed.  (Take  care  to  ensure  that  th e  key  is  not 
stolen.) 
● Set  the  electronic  key  to  battery-saving  mode  to  disable  the  smart  entry  & 
start system. ( P. 209) 
■ Wheels  and  wheel  ornaments  (vehicles  without  matte  black  painted 
wheels) 
● Remove any dirt immediately by using a neutral detergent. 
● Wash detergent off with water immediately after use. 
● To  protect  the  paint  from  damage,  make  sure  to  observe  the  following  pre- 
cautions. 
• Do not use acidic, alkaline or abrasive detergent 
• Do not use hard brushes 
• Do not use detergent on the wheels when they are hot, such as  after driv- 
ing or parking in hot weather  

5826-1. Maintenance and care
C-HR_HV_OM_Europe_OM10720E 
■  Aluminum wheels (vehicles with matte black painted wheels) 
As  matte  black  painted  wheels  require  different  cleaning  method s  than  con- 
ventional  aluminum  wheels,  be  sure  to  observe  the  following.  Fo r  details, 
consult  any  authorized  Toyota  retailer  or  Toyota  authorized  rep airer,  or  any 
reliable repairer. 
● Remove  dirt  using  water.  If  the  wheels  are  excessively  dirty,  use  a  sponge 
or soft cloth dampened with a diluted neutral detergent to remo ve the dirt. 
● When  using  detergent,  make  sure  to  rinse  it  off  with  water  immediately. 
Then use a soft cloth to wipe off the water. 
● To prevent the matte black paint from being damaged, make sure to observe 
the following precautions: 
• Do not scrub or polish the wheels using a brush or dry cloth. 
• Do not use any wheel coatings or abrasive detergents. 
• When  using  an  automatic  car  wash,  disable/do  not  select  the  wh eel 
brush function (if such an option is available). 
■ Brake pads and calipers 
Rust  may  form  if  the  vehicle  is  parked  with  wet  brake  pads  or  d isc  rotors, 
causing  them  to  stick.  Before  parking  the  vehicle  after  it  is  w ashed,  drive 
slowly and apply the brakes several times to dry the parts. 
■ Bumpers and side moldings 
Do not scrub with abrasive cleaners. 
■ Plated portions (if equipped) 
If dirt cannot be removed, clean the parts as follows: 
● Use  a  soft  cloth  dampened  with  an  approximately  5%  solution  of neutral 
detergent and water to clean the dirt off. 
● Wipe the surface with a dry, soft cloth to remove any remaining moisture. 
● To remove oily deposits, use alcohol wet wipes or a similar product. 

5836-1. Maintenance and care
6
Maintenance and care
C-HR_HV_OM_Europe_OM10720E
WARNING
■When washing the vehicle 
Do not apply water to the inside of the engine compartment. Doi ng so may 
cause the electrical components, etc., to catch fire. 
■ When cleaning the windshield 
● When a wet rag or similar is held close to the raindrop sensor 
● If something bumps against the windshield 
● If  you  directly  touch  the  raindrop  sensor  body  or  if  something bumps  into 
the raindrop sensor 
■ Precautions regarding the exhaust pipe 
Exhaust gasses cause the exhaust pipe to become quite hot. 
When  washing  the  vehicle,  be  careful  not  to  touch  the  exhaust  p ipe until it 
has cooled sufficiently, as touching a hot exhaust pipe can cau se burns. 
■ Precaution  regarding  the  rear  bumper  with  Blind  Spot  Monitor  (if 
equipped) 
If the paint of the rear bumper is chipped or scratched, the sy stem may mal- 
function.  If  this  occurs,  consult  any  authorized  Toyota  retaile r  or  Toyota 
authorized repairer, or  any reliable repairer.
Set the wiper switch to off. 
If  the  wiper  switch  is  in  “AUTO”,  the  wip-
ers  may  operate  unexpectedly  in  the  fol- 
lowing  situations,  and  may  result  in 
hands being caught or other serious inju-
ries  and  cause  damage  to  the  wiper 
blades. 
● When  the  upper  part  of  the  windshield 
where  the  raindrop  sensor  is  located  is 
touched by hand
Off 

5846-1. Maintenance and care
C-HR_HV_OM_Europe_OM10720E
NOTICE
■To  prevent  paint  deterioration  and  corrosion  on  the  body  and  compo- 
nents (aluminum wheels, etc.) 
● Wash the vehicle immediately in the following cases: 
• After driving near the sea coast 
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface 
• If  dead  insects,  insect  droppings  or  bird  droppings  are  presen t  on  the 
paint surface
• After  driving  in  an  area  contaminated with  soot,  oily smoke,  m ine  dust, 
iron powder or chemical substances 
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the pai nt surface 
● If the paint is chipped or scratched, have it repaired immediately. 
● To prevent the wheels from corroding, remove any dirt and store in a place 
with low humidity when storing the wheels. 
■ To prevent damage to the windshield wiper arms 
When  lifting  the  wiper  arms  away  from  the  windshield,  pull  the  driver  side 
wiper arm upward first, and repeat for the passenger’s side. Wh en returning 
the wipers to their original position, do so from the passenger ’s side first. 
■ Cleaning the exterior lights 
● Wash carefully. Do not use organic substances or scrub with a hard brush.  
This may damage the surfaces of the lights. 
● Do not apply wax to the surfaces of the lights. 
Wax may cause damage to the lenses. 
■ When using an automatic car wash 
Set the wiper switch to the off position. 
If  the  wiper  switch  is  in  “AUTO”,  the  wipers  may  operate  and  th e  wiper 
blades may be damaged.