Page 746 of 818

7447-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
If the hybrid system will not star t
One of the following may be the cause of the problem:
● The electronic key may not be functioning properly. (P. 746)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle. ( P. 125)
● There may be a malfunction in the immobilizer system. (P. 1 3 0 )
● There may be a malfunction in the steering lock system.
● The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. H ow-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. ( P. 745)
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. (P. 749)
● The 12-volt battery terminal connections may be loose or corroded.
( P. 606)
Reasons for the hybrid system not starting vary depending on
the situation. Check the following and perform the appropriate
procedure:
The hybrid system will not start even though the correct starti ng
procedure is being followed. ( P. 305)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
Page 747 of 818

7457-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
7
When trouble arises
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. (P. 749)
● One or both of the 12-volt battery terminals may be disconnected.
( P. 606)
Contact any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer if the problem cannot be repaired, or if repa ir procedures
are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to start the hybrid system if the po wer
switch is functioning normally.
Do not use this starting procedure except in cases of emergency .
Set the parking brake.
Shift the shift lever to P.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by any
authorized Toyota retailer or Toyota authorized repairer, or an y reliable
repairer.
The interior lights and headlights do not turn on, or the horn
does not sound.
Emergency start function
1
2
3
4
Page 754 of 818

7527-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
Make sure the “READY” indicator comes on. If the indicator light
does not come on, contact any authorized Toyota retailer or Toy ota
authorized repairer, or any reliable repairer.
Once the hybrid system has started, remove the jumper cables in
the exact reverse order from which they were connected.
For M20A-FXS engine: Close the exclusive jump starting terminal
cover, and reinstall the fuse box cover to its original positio n.
Once the hybrid system starts, have the vehicle inspected at an y
authorized Toyota retailer or Toyota authorized repairer, or an y reliable
repairer as soon as possible.
■ Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
● Turn off the headlights and the audio system while the hybrid system is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic .
■ When the 12-volt battery is removed or discharged
● Information stored in the ECU is cleared. When the 12-volt battery is
depleted, have the vehicle inspected at any authorized Toyota r etailer or
Toyota authorized repairer, or any reliable repairer.
● Some systems may require initialization. (P. 793)
■ When removing the 12-volt battery terminals
When the 12-volt battery terminals are removed, the information stored in the
ECU is cleared. Before removing the 12-volt battery terminals, contact any
authorized Toyota retailer or Toyota authorized repairer, or an y reliable
repairer.
■ Charging the 12-volt battery
The electricity stored in the 12- volt battery will discharge gradually even when
the vehicle is not in use, due to natural discharge and the dra ining effects of
certain electrical appliances. If the vehicle is left for a lon g time, the 12-volt
battery may discharge, and the hybrid system may be unable to s tart. (The
12-volt battery recharges automat ically while the hybrid system is operating.)
8
9
10
Page 776 of 818

7748-1. Specifications
C-HR_HV_OM_Europe_OM10720E
*: The fluid capacity is the quantity of reference.
If replacement is necessary, contact any authorized Toyota reta iler or
Toyota authorized repairer, or any reliable repairer.
Electrical system (12-volt battery)
Battery
Specific voltage reading at
20 C (68F):
Specific gravity reading at
20 C (68F):
12.0 V or higher
(Turn the power switch to OFF and turn
on the high beam headlights for 30 sec-
onds.)
If the voltage is lower than the standard
value, charge the battery.
1.25 or higher
If the specific gravity is lower than the
standard value, charge the battery.
Charging rates
Quick charge
Slow charge
15 A max.
5 A max.
Transmission
Fluid capacity*
2ZR-FXE engine
3.6 L (3.8 qt., 3.2 Imp.qt.)
M20A-FXS engine
3.8 L (4.0 qt., 3.3 Imp.qt.)
Fluid typeToyota Genuine ATF WS
NOTICE
■ Transmission fluid type
Using transmission fluid other than the above type may cause ab normal
noise or vibration, or ultimately damage the transmission of yo ur vehicle.
Page 780 of 818
7788-1. Specifications
C-HR_HV_OM_Europe_OM10720E
Light bulbs
Light bulbsWTyp e
Exterior
Front fog lights (bulb type)*19A
Front turn signal lights (bulb type)21B
Side turn signal lights5B
Stop/tail lights (bulb type)21/5C
Rear turn signal lights (bulb type)21B
Rear fog light (bulb type)21C
Back-up lights (bulb type)16C
License plate lights5C
Interior
Vanity lights8C
Front interior lights/personal lights5C
Rear interior light8D
Luggage compartment light5C
A: H16 halogen bulbs
C: Wedge base bulbs (clear)
*: If equipped
B: Wedge base bulbs (amber)
D: Double end bulbs
Page 788 of 818
7868-2. Customization
C-HR_HV_OM_Europe_OM10720E
■Power windows ( P. 277)
■Turn signal lever (P. 324)
■Automatic light control system (P. 333)
FunctionDefault settingCustomized
setting
Mechanical key linked
operation (open)OffOn––O
Mechanical key linked
operation (close)OffOn––O
Wireless remote control
linked operation (open)OffOn––O
Wireless remote control
linked operation (close)OffOn––O
Mechanical key, wireless
remote control linked
operation signal (buzzer)
OnOff––O
FunctionDefault settingCustomized
setting
Times of flashing of the
lane change signal flash-
ers
3
Off
––O5
7
FunctionDefault settingCustomized
setting
Light sensor sensitivityLevel 0Level -2 to 2–OO
Time elapsed before
headlights turn off
(extended headlight light-
ing system)
30 seconds
60 seconds
––O90 seconds
120 seconds
Page 793 of 818
7918-2. Customization
C-HR_HV_OM_Europe_OM10720E
8
Vehicle specifications
■Illumination (P. 5 5 9 )
*: If equipped
FunctionDefault settingCustomized
setting
Time elapsed before the
interior lights turn off15 seconds
Off
–OO7.5 seconds
30 seconds
Operation after the power
switch is turned offOnOff––O
Operation when the doors
are unlockedOnOff––O
Operation when you
approach the vehicle with
the electronic key on your
person
OnOff––O
Mirror illumination*OnOff––O
Time elapsed before the
mirror illumination turn
off*
15 seconds
Off
–OO7.5 seconds
30 seconds
Operation of the mirror
illumination when you
approach the vehicle with
the electronic key on your
person*
OnOff––O
Operation of the mirror
illumination when the
doors are unlocked*
OnOff––O
Interior lights illumination
control*OnOff––O
Page 803 of 818

801Alphabetical index
C-HR_HV_OM_Europe_OM10720E
Alarm......................................... 147
Antenna
Smart entry & start system.... 207
Anti-lock brake system
(ABS) ...................................... 532
Function ................................ 532
Warning light ......................... 682
Approach warning
Dynamic radar cruise control
with full-speed range .......... 420
Assist grips .............................. 577
Audio input*
Audio system*
Automatic air conditioning
system
Air conditioning filter.............. 637
Automatic
air conditioning system ....... 548
Climate preference................ 551
Automatic headlight
leveling system...................... 337
Automatic High Beam ............. 338
Automatic light control
system .................................... 336
Auxiliary boxes ........................ 567
Back door ................................. 201
Back-up lights
Replacing light bulbs..... 660, 666
Wattage ................................ 778
Battery (12-volt battery)
Battery checking ........... 606, 612
If the 12-volt battery is
discharged .......................... 749
Preparing and
checking before winter ....... 543
Replacing .............................. 753
Warning light ......................... 681
Battery (traction battery)......... 123
Blind Spot Monitor (BSM) ....... 437
Bluetooth®*
Bottle holders .......................... 564
Brake
Fluid ...................................... 775
Parking brake........................ 325
Regenerative braking............ 120
Warning light ......................... 681
Brake assist ............................. 532
Brake Hold................................ 330
Brake Override System ........... 286
Break-in tips ............................. 287
Brightness control
Instrument cluster light
control................................. 173
BSM (Blind Spot Monitor) ....... 437
B
*: For vehicles with navigation/multimedia system, refer to
“Navigation and multimedia system Owner’s manual” or
“Multimedia owner’s manual”.