Page 99 of 818
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1-3. Emergency assistance
For safety and security
C-HR_HV_OM_Europe_OM10720E
eCall1, 2
Microphone 
“SOS” button* 
Indicator lights 
Speaker
*: This button is intended for commu- 
nication  with  the  eCall  system
operator. Other  SOS  buttons  avail-
able  in  other  systems  of  a  motor
vehicle  do  not  relate  to  the  device
and  are not  intended  for  communi-
cation with the eCall system opera-
tor.
1: If equipped
2: Operates within the eCall coverage. The system 
name differs depending on the country.
eCall is a telematics service that uses Global Navigation Satel lite 
System  (GNSS)  data  and  embedded  cellular  technology  to 
enable  the  following  emergency  calls  to  be  made:  Automatic 
emergency  calls  (Automatic  Collision  Notification)  and  manual
emergency calls (by pressing the “SOS” button). This service is 
required by European Union Regulations.
System components 
     
        
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3674-5. Using the driving support systems
4
Driving
C-HR_HV_OM_Europe_OM10720E 
■ If a warning message is displayed on the multi-information display 
A  system  may  be  temporarily  unavailable  or  there  may  be  a  malfu nction  in 
the system. 
● In  the  following  situations,  perform  the  actions  specified  in  the  table.  When 
the  normal  operating  conditions  are  detected,  the  message  will  disappear 
and the system will become operational. 
If the message does not disappear, contact any authorized Toyot a retailer or 
Toyota authorized repairer, or any reliable repairer.
SituationActions
When  the  area  around  a  camera  is 
covered  with  dirt,  moisture  (fogged 
up,  covered  with  condensation,  ice, 
etc.), or other foreign matter
Using  the  wiper  and  A/C  function,
remove  the  dirt  and  other  attached 
matter. (P. 551)
When  the  temperature  around  the 
front  camera  is  outside  of  the  opera- 
tional  range,  such  as  when  the  vehi- 
cle  is  in  the  sun  or  in  an  extremely
cold environment
If  the  front  camera  is  hot,  such  as
after  the  vehicle  had  been  parked  in 
the  sun,  use  the  air  conditioning  sys- 
tem  to  decrease  the  temperature
around the front camera. 
If  a  sunshade  was  used  when  the 
vehicle  was  parked,  depending  on  its
type,  the  sunlight  reflected  from  the 
surface  of  the  sunshade  may  cause 
the temperature of the front camera to
become excessively high.
If  the  front  camera  is  cold,  such  after
the  vehicle  is  parked  in  an  extremely
cold  environment,  use  the  air  condi- 
tioning  system  to  increase  the  tem- 
perature around the front camera.
The  area  in  front  of  the  front  camera
is obstructed, such as when the hood 
is  open  or  a  sticker  is  attached  to  the 
part  of  the  windshield  in  front  of  the
front camera.
Close  the  hood,  remove  the  sticker,
etc. to clear the obstruction.
When  “Pre-Collision System Radar in
self  calibration  Unavailable  See
owner’s manual.” is displayed.
Check  whether  there  is  attached
materials  on  the  radar  and  radar
cover, and if there is, remove it. 
     
        
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6686-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
WARNING
■Replacing light bulbs 
● Turn  off  the  lights.  Do  not  attempt  to  replace  the  bulb  immediately  after 
turning off the lights.  
The bulbs become very hot and may cause burns. 
● Do not touch the glass portion of the light bulb with bare hands. When it is 
unavoidable to  hold the  glass  portion,  use and  hold with a  clea n dry cloth 
to avoid getting moisture and oils on the bulb.  
Also, if the bulb is scratched or dropped, it may blow out or c rack. 
● Fully install light bulbs and any parts used to secure them. Failure to do so 
may  result  in  heat  damage,  fire,  or  water  entering  the  headligh t unit. This 
may damage the headlights or cause condensation to build up on  the lens. 
● Do  not  attempt  to  repair  or  disassemble  light  bulbs,  connectors,  electric 
circuits or component parts.  
Doing so may result in death or serious injury due to electric  shock. 
■ To prevent damage or fire  
● Make sure bulbs are fully seated and locked.  
● Check the wattage of the bulb before installing to prevent heat damage. 
     
        
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7587-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
The  coolant  level  is  satisfactory  if  it  is  between  the  “FULL”  and 
“LOW” lines on the reservoir. 
Reservoir 
“FULL” line 
“LOW” line 
Add coolant if necessary.
Water  can  be  used  in  an  emer- 
gency if coolant is unavailable.
Start the hybrid system and turn the air conditioning system on  to 
check  that  the  radiator  cooling  fans  operate  and  to  check  for 
coolant leaks from the radiator or hoses.
The fans operate when the air  conditioning system is turned on immedi- 
ately after a  cold start.  Confirm  that the  fans  are  operating  b y  checking 
the fan sound and air flow. If it is difficult to check these,  turn the air con- 
ditioning  system  on  and  off  repeatedly.  (The  fans  may  not  opera te  in 
freezing temperatures.)
If the fans are not operating: 
Stop  the  hybrid  system  immediately  and  contact  any  authorized 
Toyota  retailer  or  Toyota  authorized  repairer,  or  any  reliable 
repairer. 
If the fans are operating: 
Have the vehicle inspected at the nearest any authorized Toyota 
retailer or Toyota authorized repairer, or any reliable repaire r.
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5
6
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        Page 784 of 818

7828-2. Customization
C-HR_HV_OM_Europe_OM10720E 
■Changing  on  the  navigation/multimedia  system  screen  (if 
equipped)
Ty pe  A 
Press the “MENU” button. 
Select “Setup” on the menu screen and select “Vehicle”. 
Select “Vehicle customisation”. 
Various  settings  can  be  changed.  Refer  to  the  list  of  settings  that 
can be changed for details.
Ty pe  B 
Select   on the main menu. 
Select “Vehicle customize”. 
Various  settings  can  be  changed.  Refer  to  the  list  of  settings  that 
can be changed for details. 
Some  function  settings  are  changed  simultaneously  with  other  fu nc- 
tions  when  customized.  Contact  any  authorized  Toyota  retailer  o r 
Toyota authorized repairer, or any reliable repairer for furthe r details. 
Settings that can be changed using the multi-information displa y 
Settings that can be changed using the navigation/multimedia sy s- 
tem screen (if equipped) 
Settings  that  can  be  changed  by  any  authorized  Toyota  retailer  or 
Toyota authorized repairer, or any reliable repairer
Definition of symbols: O = Available, — = Not available
Customizable features
1
2
3
1
2