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8-2. Steps to take in an emergency
●Do not apply excessive force to the
ring part
●Do not pull horizontally too much
Use only in an emergency.
If the problem persists, have the vehicle
inspected any authorized Toyota retailer
or Toyota authorized repairer, or any reli-
able repairer immediately if this occurs.
■When the electronic key does not work properly
●Make sure that the smart entry & start system has not been deactivated at any authorized Toyota retailer or
Toyota authorized repairer, or any reli- able repairer. If it is off, turn the func-tion on.
●Check if battery-saving mode is set. If it is set, cancel the function. ( P.204)
Use the mechanical key (P.184)
If the electronic key
does not operate prop-
erly
If communication between the
electronic key and vehicle is
interrupted ( P.204) or the
electronic key cannot be used
because the battery is
depleted, the smart entry &
start system and wireless
remote control cannot be
used. In such cases, the doors
can be opened and the EV sys-
tem can be started by follow-
ing the procedure below.
NOTICE
■In case of a smart entry & start system malfunction or other key-related problems
Take your vehicle with all the elec- tronic keys provided with your vehicle, to any authorized Toyota retailer or
Toyota authorized repairer, or any reli- able repairer.
Locking and unlocking the
doors
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8-2. Steps to take in an emergency
When trouble arises
in order to perform the following
operations:
1 Locks all the doors
2 Unlocks all the doors
■Key linked functions
1 Closes the windows (turn and hold)*
2Opens the windows (turn and hold)*
*: These settings must be customized at
any authorized Toyota retailer or
Toyota authorized repairer, or any reli-
able repairer.
1 Depress the brake pedal.
2 Touch the electronic key to the
power switch.
When the electronic key is detected, a buzzer sounds and the power switch
will turn to ON. When the smart entry & start system is deactivated in customization setting,
the power switch will turn to ACC.
3 Firmly depress the brake pedal
and check that is shown on
the multi-information display.
4 Press the power switch.
In the event that the EV system still cannot be started, contact any autho-rized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.
WARNING
■When using the mechanical key and operating the power win-
dows
Operate the power window after checking to make sure that there is no
possibility of any passenger having any of their body parts caught in the window.
Also, do not allow children to operate the mechanical key. It is possible for children and other passengers to get
caught in the power window.
Starting the EV system
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8-2. Steps to take in an emergency
■Stopping the EV system
Set the parking brake, shift the shift
position to P and press the power switch as you normally do when stopping the EV system.
■Electronic key battery
As the above procedure is a temporary measure, it is recommended that the electronic key battery be replaced
immediately when the battery is depleted. ( P.499)
■Alarm (if equipped)
Using the mechanical key to lock the
doors will not set the alarm system. If a door is unlocked using the mechani-cal key when the alarm system is set,
the alarm may be triggered. ( P. 7 7 )
■Changing power switch modes
Release the brake pedal and press the power switch in step 3 above.
The EV system does not start and modes will be changed each time the switch is pressed. ( P.246)
If you have a set of jumper (or
booster) cables and a second vehi-
cle with a 12-volt battery, you can
jump start your vehicle by following
the steps below.
1 Confirm that the electronic key
is being carried.
When connecting the jumper (or
booster) cables, depending on the situ- ation, the alarm may activate and the doors may lock. ( P.78)
2Open the hood (P.467).
3 Open the positive (+) battery ter-
minal cover.
While pressing on the claw, open the
If the 12-volt batter y is
discharged
The following procedures may
be used to start the EV system
if the vehicle’s 12-volt battery
is discharged.
You can also call any autho-
rized Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer.
Restarting the EV system
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8-2. Steps to take in an emergency
When trouble arises
order from which they were con-
nected.
10 Close the positive (+) battery
terminal cover.
Once the EV system starts, have
the vehicle inspected at any autho-
rized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer as soon as possible.
■Starting the EV system when the 12-volt battery is discharged
The EV system cannot be started by push-starting.
■To prevent 12-volt battery dis-charge
●Turn off the headlights, the air condi-tioning system, the audio system, etc.
while the EV system is off.
●Turn off any unnecessary electrical
components when the vehicle is run- ning at a low speed for an extended period, such as in heavy traffic.
■Charging the 12-volt battery
The electricity stored in the 12-volt bat- tery will discharge gradually even when the vehicle is not in use, due to natural
discharge and the draining effects of certain electrical appliances. If the vehi-cle is left for a long time, the 12-volt bat-
tery may discharge, and the EV system may be unable to start. (The 12-volt bat-tery recharges automatically while the
EV system is operating.)
■When the 12-volt battery is removed or discharged
●Information stored in the ECU is cleared. When the 12-volt battery is depleted, have the vehicle inspected
at any authorized Toyota retailer or Toyota authorized repairer, or any reli-able repairer.
●In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the 12-volt
battery is discharged. Use the wire-
less remote control or the mechanical key to lock or unlock the doors.
●The EV system may not start on the first attempt after the 12-volt battery has recharged but will start normally
after the second attempt. This is not a malfunction.
●The power switch mode is memorized by the vehicle. When the 12-volt bat-tery is reconnected, the system will
return to the mode it was in before the 12-volt battery was discharged. Before disconnecting the 12-volt bat-
tery, turn the power switch off. If you are unsure what mode the power switch was in before the 12-volt
battery discharged, be especially careful when reconnecting the 12-volt battery.
●If the 12-volt battery discharges, it may not be possible to shift the shift
position to other positions. In this case, the vehicle cannot be towed without lifting both front wheels
because the front wheels will be locked.
●The power back door (if equipped) must be initialized. ( P.198)
■When replacing the 12-volt battery
●Use a 12-volt battery that conforms to European regulations.
●Use a 12-volt battery that the case size is same as the previous one (LN1), 20 hour rate capacity (20HR) is
equivalent (45Ah) or greater, and per- formance rating (CCA) is equivalent (286A) or greater.
• If the sizes differ, the 12-volt battery cannot be properly secured.• If an improper 12-volt battery is used,
battery performance may decrease and the EV system may not be able to restart.
• If the 20 hour rate capacity is low, even if the time period where the vehi-cle is not used is a short time, the 12-
volt battery may discharge and EV system may not be able to start.
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8-2. Steps to take in an emergency
For details, consult with at any autho-
rized Toyota retailer or Toyota autho- rized repairer, or any reliable repairer as soon as possible.
WARNING
■When removing the 12-volt bat-tery terminals
Always remove the negative (-) termi-
nal first. If the positive (+) terminal contacts any metal in the surrounding area when the positive (+) terminal is
removed, a spark may occur, leading to a fire in addition to electrical shocks and death or serious injury.
■Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-mable gas that may be emitted from
the 12-volt battery:
●Make sure each jumper cable is connected to the correct terminal
and that it is not unintentionally in contact with any other than the intended terminal.
●Do not allow the other end of the jumper cable connected to the “+”
terminal to come into contact with any other parts or metal surfaces in the area, such as brackets or
unpainted metal.
●Do not allow the + and - clamps of
the jumper cables to come into con- tact with each other.
●Do not smoke, use matches, ciga-rette lighters or allow open flame near the 12-volt battery.
■12-volt battery precautions
The 12-volt battery contains poison- ous and corrosive acidic electrolyte,
while related parts contain lead and lead compounds. Observe the follow-ing precautions when handling the
12-volt battery:
●When working with the 12-volt bat- tery, always wear safety glasses
and take care not to allow any bat- tery fluids (acid) to come into con-tact with skin, clothing or the vehicle
body.
●Do not lean over the 12-volt battery.
●In the event that battery fluid (acid) comes into contact with the skin or
eyes, immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention can be received.
●Always wash your hands after han-dling the 12-volt battery and other
battery-related parts.
●Do not allow children near the 12-
volt battery.
■When replacing the 12-volt bat-
tery
●When the vent plug is close to the hold down clamp, the battery fluid
(acid) may leak.
●For information regarding battery
replacement, contact any autho- rized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
NOTICE
■When handling jumper cables
When connecting the jumper cables,
ensure that they do not become entangled in the cooling fan.
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8-2. Steps to take in an emergency
5The coolant level is satisfactory
if it is between the “MAX” and
“MIN” lines on the reservoir.
Reservoir
“MAX” line
“MIN” line
6 If the coolant is insufficient,
replenish with “Toyota Genuine
Traction Battery Coolant”.
If you don’t have “Toyota Genuine Trac-
tion Battery Coolant”, contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
1 Remove the bolt.
2 Open the reservoir cap.
Have the vehicle inspected at the
nearest authorized Toyota retailer
or Toyota authorized repairer, or
any reliable repairer as soon as
possible.
WARNING
■To prevent an accident or injury when inspecting under the hood of your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
●If steam is seen coming from under the hood, do not open the hood
until the steam has subsided. The motor compartment may be very hot.
●Keep hands and clothing (espe-cially a tie, a scarf or a muffler)
away from the fan. Failure to do so may cause the hands or clothing to be caught, resulting in serious
injury.
●Do not loosen the coolant reservoir
cap while the EV system and radia- tor are hot. High temperature steam or coolant could spray out.
NOTICE
■When adding coolant
Add coolant slowly after the EV sys-
tem has cooled down sufficiently. Adding cool coolant to a hot EV sys-tem too quickly can cause damage to
the EV system.
■To prevent damage to the cooling
system
Observe the following precautions:
●Avoid contaminating the coolant
with foreign matter (such as sand or dust, etc.).
●Do not use water or any other cool-ant when refilling coolant. Also, do not use any additive agents for the
coolant.
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9-1. Specifications
Vehicle specifications■12-volt battery
NOTICE
■Cooling system coolant
In order to ensure maximum performance of the traction battery cooling system
and limit risks of battery short-circuit and other damage to yo ur vehicle, Toyota recommends using “Toyota Genuine Traction Battery Coolant” or s imilar high- quality ethylene glycol-based, low electric conductivity coolan t, non-amine and
non-borate coolant with azole additives.
Toyota cannot guarantee that the use of a product other than “T oyota Genuine Traction Battery Coolant” will prevent risks of battery short-c ircuit or other dam-
age.
Never use water as it will cause damage.
Do not reuse coolant that has been removed from the radiator.
Heater system
Capacity4.0 L (4.2 qt., 3.5 Imp.qt.)
Coolant type
Use either of the following:
• “Toyota Super Long Life Coolant”
• Similar high-quality ethylene glycol-based
non-silicate, non-amine, non-nitrite, and non-
borate coolant with long-life hybrid organic
acid technology
Do not use plain water alone.
Electrical system
Specific gravity reading at 20°C
(68°F):
1.250 or higher
If the specific gravity is lower than the standard
value, charge the 12-volt battery.
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9-2. Customization
Vehicle specifications
9-2.Customiz ation
■Changing using the multi-
information display
1 Press or of the meter
control switches and select .
2 Press or of the meter
control switches, select the item.
3 To switch the function on and
off, press icon to switch to
the desired setting.
4 To perform detailed setting of
the function, press and hold
and display the setting screen.
The method of detailed setting differs
for each screen. Please refer to the advice sentence displayed on the screen.
To go back to the previous screen or
exit the customize mode, press .
■Changing by using the multi-
media system
1 Select on the main menu
2 Select “Vehicle customize”.
3 According to the display, select
the desired setting.
Various setting can be changed.
Refer to the list of settings that can be
changed for details.
■When customizing using the multi-
media system or multi-information display
Stop the vehicle in a safe place, apply
the parking brake, and shift the shift position to P. Also, to prevent 12-volt battery discharge, leave the EV system
operating while customizing the fea- tures.
Some function settings are changed simultaneously with other fu nctions
being customized. Contact any authorized Toyota retailer or Toy ota autho-
rized repairer, or any reliable repairer for further details.
Customizable features
Your vehicle includes a variety
of electronic features that can
be personalized to your prefer-
ences. The settings of these
features can be changed by
using the multi-information
display, multimedia system, at
any authorized Toyota retailer
or Toyota authorized repairer,
or any reliable repairer.
Customizing vehicle fea-
tures
NOTICE
■During customization
To prevent 12-volt battery discharge, ensure that the EV system is operat-
ing while customizing features.
Customizable features