2022 RAM PROMASTER CITY
OWNER’S MANUAL
2022 RAM PROMASTER CITY
©2022 FCA US LLC. All Rights Reserved. Tous droits réservés. Ram is a registered trademark of FCA US LLC. Ram est une marque déposée de FCA US LLC. App Store is a registered trademark of Apple Inc. Google Play Store is a registered trademark of Google.First Edition 22_VM_OM_EN_USC
Whether it is providing information about specific product features, taking a tour through your vehicle’s heritage, knowing what steps to
take following an accident or scheduling your next appointment, we know you will find the app an important extension of your Ram vehicle.
Simply download the app, select your make and model and enjoy the ride. To get this app, go directly to the App Store® or Google Play®
Store and enter the search keyword “ram toolbox” (U.S. residents only).
DOWNLOAD THE MOST UP-TO-DATE OWNER’S MANUAL,
RADIO AND WARRANTY BOOKS
OWNERS.MOPAR.CA
CANADA
MOPAR.COM/OM
U.S.
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates,
and lead, which are known to the State of California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except
as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently
when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting
in an accident and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature
that may take their attention off the road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle
navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious accident. Texting while driving
is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your full attention to vehicle
operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting
while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient
reference for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle,
visit mopar.com/om (U.S.), owners.mopar.ca (Canada) or your local Ram brand dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far
below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use public
transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment is impaired
when you have been drinking. Never drink and then drive.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle.
This manual may also include a description of features and equipment that are no longer available or were not ordered on this vehicle.
Please disregard any features and equipment described in this manual that are not on this vehicle. FCA US LLC reserves the right to make
changes in design and specifications, and/or make additions to or improvements to its products without imposing any obligation upon
itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in
substitution therefore.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual,
Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty
Booklet by calling 1-866-726-4636 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the
Warranty Booklet or purchase a replacement kit by calling 1-800-387-1143 or by contacting your dealer.
4
MULTIMEDIA
UCONNECT SYSTEMS ........................................... 78
CYBERSECURITY ................................................... 78
UCONNECT SETTINGS .......................................... 79 Uconnect 3/3 NAV Settings .............................79
UCONNECT INTRODUCTION.................................. 88
Identifying Your Radio ......................................88
Safety And General Information ......................90
UCONNECT MODES ............................................... 91
Radio Mode ......................................................91
Media Mode......................................................98
Phone Mode ................................................. 100
NAVIGATION MODE — IF EQUIPPED ..................110
Operating Navigation Mode —If Equipped ... 110
STEERING WHEEL AUDIO CONTROLS —
IF EQUIPPED ........................................................ 128
Radio Operation ............................................ 128
Media Mode................................................... 129
RAM TELEMATICS - IF EQUIPPED ...................... 129
Ram Telematics General Information .......... 129
RADIO OPERATION AND MOBILE PHONES ..... 130
Regulatory And Safety Information .............. 130
SAFETY
SAFETY FEATURES .............................................. 131Four-Wheel Anti-Lock Brake System (ABS).. 131
Electronic Brake Control (EBC) System ...... 132
AUXILIARY DRIVING SYSTEMS.......................... 135
Tire Pressure Monitoring System (TPMS) .... 135
OCCUPANT RESTRAINT SYSTEMS ................... 137
Occupant Restraint Systems ........................ 137
Important Safety Precautions ...................... 137Seat Belt Systems ........................................ 138Supplemental Restraint Systems (SRS) ...... 144Child Restraints ............................................. 152
SAFETY TIPS ....................................................... 168
Transporting Passengers .............................. 168Transporting Pets ......................................... 168
Safety Checks You Should Make Inside
The Vehicle ................................................... 168
Periodic Safety Checks You Should Make
Outside The Vehicle ...................................... 169
Exhaust Gas................................................... 170
Carbon Monoxide Warnings ........................ 170
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS......................... 171
JACKING AND TIRE CHANGING ......................... 171
Preparations For Jacking ............................. 171
Jack Location — If Equipped ......................... 172
Removing The Spare Tire —If Equipped....... 172 Jacking Instructions ...................................... 174
Vehicles With Alloy Wheels ........................... 177
Vehicles Equipped With Wheel Covers ........ 178
TIRE SERVICE KIT — IF EQUIPPED .................... 179
Tire Service Kit Storage ................................ 179Tire Service Kit Usage ................................... 179
JUMP STARTING .................................................. 181
Preparations For Jump Starting ................... 181Jump Starting Procedure .............................. 182
IF YOUR ENGINE OVERHEATS ........................... 183
IGNITION KEY REMOVAL OVERRIDE ................. 184
GEAR SELECTOR OVERRIDE .............................. 184
FREEING A STUCK VEHICLE .............................. 185
TOWING A DISABLED VEHICLE .......................... 187
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................. 188
EVENT DATA RECORDER (EDR) ......................... 188
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .................................... 189
Maintenance Plan ......................................... 190
ENGINE COMPARTMENT .................................... 193
Engine Compartment — 2.4L ....................... 193
Checking Oil Level ........................................ 194
Adding Washer Fluid .................................... 194
Maintenance-Free Battery ........................... 194
Pressure Washing ......................................... 195
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GETTING TO KNOW YOUR VEHICLE21
UCONNECT VOICE RECOGNITION
INTRODUCING VOICE RECOGNITION
Start using Uconnect Voice Recognition with these
helpful quick tips. It provides the key Voice
Commands and tips you need to know to control
your vehicle’s Voice Recognition (VR) system.
Uconnect 3
BASIC VOICE COMMANDS
The basic Voice Commands below can be given at
any point while using your Uconnect system.
Push the VR button . After the beep, say:
“Cancel ” to stop a current voice session.
“Help ” to hear a list of suggested Voice
Commands.
“ Repeat ” to listen to the system prompts again.
Notice the visual cues that inform you of your Voice
Recognition system’s status.
GET STARTED
The VR button is used to activate/deactivate
your Voice Recognition system.
Helpful hints for using Voice Recognition:
Reduce background noise. Wind noise and
passenger conversations are examples of noise
that may impact recognition.
Speak clearly at a normal pace and volume
while facing straight ahead.
Each time you give a Voice Command, first push
the VR button, wait until after the beep, then say
your Voice Command.
You can interrupt the help message or system
prompts by pushing the VR button and saying a
Voice Command from the current category.
Uconnect Voice Command Buttons
ADDITIONAL INFORMATION
© 2021 FCA US LLC. All rights reserved. Mopar and
Uconnect are registered trademarks and Mopar
Owner Connect is a trademark of FCA US LLC.
SiriusXM® and all related marks and logos are
trademarks of SiriusXM® Radio Inc.
For Uconnect system support, call
1-877-855-8400 (24 hours a day 7 days a week)
or visit
DriveUconnect.com (US) or DriveUconnect.ca (Canada) Ú
page 245.
1 — Push To Mute
2 — Push To Initiate Or To Answer A Phone Call,
Send, Or Receive A Text
3 — Push To Begin Radio, Media, And Navigation
4 — Push To End Call
2
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28GETTING TO KNOW YOUR VEHICLE
REAR WIPER AND WASHER —
I
F EQUIPPED
The rear wiper/washer is operated by rotating a
switch, located at the middle of the windshield
wiper/washer lever.
Rotate the windshield wiper lever center
ring upwards to operate the rear window
wiper as follows:
In intermittent mode when the front window
wiper is not operating
In synchronous mode (at half the speed of the
front window wiper) when the front window
wiper is operating
In continuous mode while vehicle is in REVERSE
With the windshield wipers on, and REVERSE gear
engaged, rear window wiping will be continuous in
the same way.
Rear Windshield Washer Operation Pushing the windshield wiper lever
forward activates the rear window
washer. Keep the windshield wiper lever
pushed for more than quarter of a
second to activate the rear window wiper as well.
When the windshield wiper lever is released, the
wipers will return to normal operation.
CLIMATE CONTROLS
The Climate Control system allows you to regulate
the temperature, air flow, and direction of air
circulating throughout the vehicle. The controls are
located on the instrument panel below the radio.
MANUAL CLIMATE CONTROL
D
ESCRIPTIONS AND FUNCTIONS
Manual Climate Controls
System Maintenance
In Winter, the Climate Control system must be
turned on at least once a month for about
10 minutes.
Have the system inspected at an authorized dealer
before the Summer.
A/C Button
Push the A/C button to engage the Air
Conditioning (A/C). A LED will illuminate
when the A/C system is engaged. The
A/C can be deselected manually
without disturbing the mode control selection.
The Air Conditioning (A/C) button allows the
operator to manually activate or deactivate the air
conditioning system. When the air conditioning
system is turned on, cool dehumidified air will flow
through the outlets into the cabin.
For Manual Climate Controls, if the system is in
Mix, Floor or Defrost mode, the A/C can be
turned off, but the A/C system shall remain
active to prevent fogging of the windows.
If fog or mist appears on the windshield or side
glass, select Defrost mode, and increase blower
speed if needed.
If your air conditioning performance seems
lower than expected, check the front of the A/C
condenser (located in front of the radiator), for
an accumulation of dirt or insects. Clean with a
gentle water spray from the front of the radiator
and through the condenser.
22_VM_OM_EN_USC_t.book Page 28
38GETTING TO KNOW YOUR VEHICLE
(Continued)
To move the crossbars, loosen the attachments,
located at the upper edge of each crossbar,
approximately eight turns using the anti-theft
wrench provided with the Mopar® crossbars.
Then, move the crossbar to the desired position,
keeping the crossbars parallel to the rack frame.
Once the crossbar is in the desired position,
re-tighten it with the wrench to lock the crossbar
into position.
NOTE:
To help control wind noise when the crossbars
are not in use, place the front and rear cross
-
bars approximately 24 inches (61 cm) apart.
Optimal noise reduction can then be achieved
by adjusting the front crossbar forward or aft
using increments of 1 inch (2.5 cm).
If the crossbar (or any metallic object) is placed
over the satellite radio antenna (if equipped),
you may experience interruption of satellite
radio reception. For improved satellite radio
reception, avoid placing the rear crossbar over
the satellite radio antenna.
WARNING!
Cargo must be securely tied down before driving
your vehicle. Improperly secured loads can fly off
the vehicle, particularly at high speeds, resulting
in personal injury or property damage. Follow
the roof rack cautions when carrying cargo on
your roof rack.
CAUTION!
To prevent damage to the roof of your vehicle,
DO NOT carry any loads on the roof rack
without the crossbars deployed. The load
should be secured and placed on top of the
crossbars, not directly on the roof. If it is
necessary to place the load on the roof, place
a blanket or other protective layer between
the load and the roof surface.
To avoid damage to the roof rack and vehicle,
do not exceed the maximum roof rack load
capacity of 150 lb (68 kg). Always distribute
heavy loads as evenly as possible and secure
the load appropriately.
Loads should always be secured to crossbars
first, with tie down loops used as additional
securing points if needed. Tie loops are
intended as supplementary tie down points
only. Do not use ratcheting mechanisms with
the tie loops. Check the straps and thumb
wheels frequently to be sure that the load
remains securely attached.
Long loads that extend over the windshield,
such as wood panels or surfboards, or loads
with large frontal area should be secured to
both the front and rear of the vehicle.
Travel at reduced speeds and turn corners
carefully when carrying large or heavy loads
on the roof rack. Wind forces, due to natural
causes or nearby truck traffic, can add sudden
upward lift to a load. This is especially true on
large flat loads and may result in damage to
the cargo or your vehicle.
CAUTION!
22_VM_OM_EN_USC_t.book Page 38
GETTING TO KNOW YOUR INSTRUMENT PANEL41
The menu items described below are an example
of what can be found in the vehicle's menu:
Dimmer
Speed Beep
Trip A / B (options are selectable through the
steering wheel stalk)
Buzzer Volume
The system allows the driver to select information
by pushing the following buttons mounted on the
instrument panel to the right of the steering
column:
Instrument Cluster Display Control Buttons
MENU Button
Push and release the MENU button for a time
longer than one second to access/select the
information screens or submenu screens of a
main menu item. Push and hold the MENU button for two seconds to reset displayed/
selected features that can be reset.
Up And Down Arrow Buttons:
Using the up or down arrow button allows
you to cycle through the Main Menu Items.
NOTE:If equipped with a Uconnect system, some of the
menu items will be present in the radio head unit
Ú page 79.
Dimmer:
With headlights on and without entering in the
menu, push the up or down arrow button to
increase or decrease the brightness of the
instrument panel, graphics and command buttons.
Selecting An Option Of The Main Menu With
Submenu:
1. Briefly push and release the
MENU
button to
display the first submenu option.
2. Push and release the up or down arrow
button (by single pushes) to scroll through all
the submenu options.
3. Briefly push and release the MENU button to
select the displayed submenu option and to
open the relevant setup menu.
4. Push and release the up or down arrow
button (by single pushes) to select the new
setting for this submenu option. 5. Briefly push and release the MENU
button to
store the new setting and go back to the
previously selected submenu option.
6. Push and hold the MENU button to return to
the main menu (short hold) or the main screen
(longer hold).CHANGE ENGINE OIL — IF EQUIPPED
Your vehicle may be equipped with an engine oil
change indicator system. The “Change Engine Oil”
message will display in the instrument cluster
display. The engine oil change indicator system is
duty cycle based, which means the engine oil
change interval may fluctuate, dependent upon
your personal driving style.
Unless reset, this message will continue to display
each time you turn the ignition switch to the ON/
RUN position. To turn off the message temporarily,
push and release the MENU button. To reset the oil
change indicator system (after performing the
scheduled maintenance), refer to the following
procedure.
1. Turn the ignition switch to the ON position (do not start the engine).
2. Fully push the accelerator pedal slowly, three times, within 10 seconds.
3. Turn the ignition switch to the OFF position.
3
22_VM_OM_EN_USC_t.book Page 41
MULTIMEDIA83
Safety/Assistance
Lights
Set Date This setting will allow you to set the date. The selectable options are “Date”,
“Month”, and “Year”. You can also change the clock settings.
Show Time Status This setting will place the time in the radio’s status bar.
Setting NameDescription
When the Safety/Assistance button is pressed, the system displays the option related to the vehicle’s safety settings.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting NameDescription
ParkView Backup Camera Delay This setting will add a delay to the ParkView Backup Camera when shifting out
of REVERSE.
After pressing the Lights button on the touchscreen, the following setting will be available:
NOTE:
When the Daytime Running Lights feature is selected, the daytime running lights can be turned on or off. This feature is only allowed by law in the country
of the vehicle purchased.
Depending on the vehicle’s options, feature settings may vary.
Setting Name
Description
Daytime Running Lights This setting will allow you to turn the Daytime Running Lights on or off.
5
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