Owner MaintenancePrecautions
▼Owner Maintenance Precautions
The owner or a qualifi
ed service
technician should make these vehicle
inspections at the indicated intervals to
ensure safe and dependable
operation.
Bring any problem to the attention of
an Authorized Mazda Dealer or
quali fied service technician as soon as
possible.
When Charging the Vehicle
Brake fluid level (page 6-12)Coolant level (page 6-11)Washer fluid level (page 6-13)Lead-acid Battery Maintenance
(page 6-20)
At Least Monthly
Tire in flation pressures (page 6-23)
At Least Twice a Year (For Example,
Every Spring and Fall)
You can do the following scheduled
maintenance items if you have some
mechanical ability and a few basic
tools and if you closely follow the
directions in this manual.
Coolant (page 6-11)
Improper or incomplete service may
result in problems. This section gives
instructions only for items that are easy
to perform.
As explained in the Introduction (page
6-2), several procedures can be done
only by a quali fied service technician
with special tools.
Improper owner maintenance during
the warranty period may a ffect
warranty coverage. Refer to
Introduction (page 6-2) for owner's
responsibility in protecting your
investment. For details, read the
separate Mazda Warranty statement
provided with the vehicle. If you are
unsure about any servicing or
maintenance procedure, have it done
by an Authorized Mazda Dealer.
There are strict environmental laws
regarding the disposal of waste fluids.
Please dispose of your waste properly
and with due regard to the
environment.
We recommend that you entrust the
fl uid changes of your vehicle to an
Authorized Mazda Dealer.
WARNING
Do not perform maintenance work if
you lack suffi cient knowledge and
experience or the proper tools and
equipment to do the work. Have
maintenance work done by a
quali fied technician:
Performing maintenance work on a
vehicle is dangerous if not done
properly. You can be seriously injured
while performing some maintenance
procedures.
Maintenance and Care
Owner Maintenance
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Refer to the Replacing Windshield
Wiper Blades (page 6-15) section
for the procedure on how to move
the windshield wiper blades to the
service position.
Contamination of either the
windshield or the blades with foreign
matter can reduce wiper e ffectiveness.
Common sources are insects, tree sap,
and hot wax treatments used by some
commercial car washes.
If the blades are not wiping properly,
clean the window and blades with a
good cleaner or mild detergent; then
rinse thoroughly with clean water.
Repeat if necessary.
▼ Replacing Windshield Wiper
Blades
When the wipers no longer clean well,
the blades are probably worn or
cracked.
Replace them.
CAUTION
To prevent damaging a windshield
wiper blade, wiper arm, or the hood,
perform the following procedure.
Before lifting the windshield wiper
blades off the windshield, always
move them to the service position.
When putting the windshield
wiper blades back on the
windshield, make sure that they
are in the service position before
switching the power switch ON
and operating the windshield
wipers.
Replace with Mazda genuine wiper
blades. If they are replaced with
wiper blades other than a Mazda
genuine product, they may not wipe
with the same e fficiency as the
genuine product.
To prevent damage to the wiper
arms and other components, do not
try to sweep the wiper arm by hand.
Do not bend the blade rubber
unnecessarily when replacing it.
Otherwise, the metal sti ffener in the
blade may deform and the
windshield wiper operation may be
adversely a ffected.
Do not hold a wiper blade by its end
when raising the wiper arm.
Otherwise, the part may deform and
the wiping performance may lower.
Forcefully lowering the wiper arms
could damage the wiper arm and
blade, and may scratch or crack the
windshield.
NOTE
You can replace the wiper blades
yourself, however you cannot replace
the wiper arms.
If you want to replace the wiper arms,
consult an Authorized Mazda Dealer.
Replace the wiper blades using the
following procedure.
1. Move the wipers to the service
positions using the following
procedure.
a) Switch the power switch ON.
b) Switch the power switch OFF.
c) Press up the wiper switch to theMIST position 2 times within 30
seconds after switching the
power switch OFF.
When the procedure is
completed, the wipers operate
and they stop at the service
positions.
2. Raise the wiper arms.
3. Slide the blade component in the direction of the arrow while
pressing the wiper arm tab to
Maintenance and Care
Owner Maintenance
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Keep all flames and sparks
away from open lead-acid battery
cells because hydrogen gas is
produced from open lead-acid battery
cells while charging the lead-acid
battery or adding lead-acid battery
fl uid:
Flames and sparks near open lead-acid
battery cells are dangerous. Hydrogen
gas, produced during normal lead-acid
battery operation, could ignite and
cause the lead-acid battery to explode.
An exploding lead-acid battery can
cause serious burns and injuries. Keep
all flames including cigarettes and
sparks away from open lead-acid
battery cells.
NOTE
Before performing lead-acid battery
maintenance, remove the lead-acid
battery cover.
▼ Lead-acid Battery Maintenance
To get the best service from a lead-acid
battery:
Keep it securely mounted.Keep the top clean and dry.Keep terminals and connections
clean, tight, and coated with
petroleum jelly or terminal grease.
Rinse o
ff spilled electrolyte
immediately with a solution of water
and baking soda.
If the vehicle will not be used for an
extended time, disconnect the
lead-acid battery cables and charge
the lead-acid battery every 6 weeks.
▼ Lead-acid Battery Replacement
Contact an Authorized Mazda Dealer
for lead-acid battery replacement.
Maintenance and Care
Owner Maintenance
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evaporates, the minerals will
concentrate and harden to form white
rings. The rings can damage your
vehicle's finish.
Prevention
It is necessary to wash and wax your
vehicle to preserve its finish according
to the instructions in this section.
These steps should be taken
immediately after you find water marks
on your vehicle's finish.
Pa i n t C h i p p i n g
Occurrence
Paint chipping occurs when gravel
thrown in the air by another vehicle's
tires hits your vehicle.
How to avoid paint chipping
Keeping a safe distance between you
and the vehicle ahead reduces the
chances of having your paint chipped
by flying gravel.
NOTE
The paint chipping zone varies with
the speed of the vehicle. For
example, when traveling at 90 km/h
(56 mph), the paint chipping zone is
50 m (164 ft).
In low temperatures a vehicle's
finish
hardens. This increases the chance of
paint chipping.
Chipped paint can lead to rust
forming on your Mazda. Before this
happens, repair the damage by using
Mazda touch-up paint according to
the instructions in this section.
Failure to repair the a ffected area
could lead to serious rusting and
expensive repairs.
Follow all label and container
directions when using a chemical
cleaner or polish. Read all warnings
and cautions.
▼ Maintaining the Finish
Washing
CAUTION
Before lifting the windshield wiper
blades o ff the windshield, always
follow the procedure for moving the
windshield wiper blades. Otherwise,
a wiper blade, wiper arm, or the
hood could be damaged.
Refer to the Replacing Windshield
Wiper Blades (page 6-15) section for
the procedure on how to move the
windshield wiper blades to the
service position.
When the power switch is switched
ON and the wiper lever is in the
AUTO position, the windshield
wipers may operate automatically in
the following cases:
The area of the windshield above
the rain sensor is touched or wiped
with a cloth.
The windshield or the rain sensor
area in the cabin is hit.
When the power switch is switched
ON and the wiper lever is in the
AUTO position, do not touch the
windshield or the windshield wipers
Otherwise, the windshield wipers
will operate automatically which
could catch your fingers or damage
the windshield wipers.
When removing ice or snow, or
cleaning the windshield, always
make sure the wiper lever is in the
OFF position.
Do not spray water in the motor
compartment. Otherwise, it could
lead to an electrical shock resulting
in an accident.
Maintenance and Care
Appearance Care
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What to do when
charging is not possible
▼ What to do when charging is not
possible
If trouble arises while charging such as
not being able to charge the high
voltage battery, refer to the following
table. If the problem cannot be solved
even after checking the following table,
there may be a problem with the
vehicle or charger. Contact an
Authorized Mazda Dealer.
Charging is not possible.
Cause
Action
The selector
lever is in a
position
other than P. Shift the selector lever to the P
position.
The high
voltage bat-
tery is al-
ready fully
charged. Charging is not performed when
the high voltage battery is al-
ready fully charged.
The high
voltage bat-
tery temper-
ature is ex-
tremely high
or low. Check the high voltage battery
temperature gauge in the instru-
ment cluster. If the high voltage
battery temperature gauge is in
the red or blue range, charging
may not be possible.
The
Lead-acid
battery is
depleted. If the instrument cluster does not
turn on even if the power switch
is switched ON, the Lead-acid
battery may be depleted. Charge
or replace the Lead-acid battery.
Normal charging is not possible.
Cause
Action
The outlet
has no pow-
er. Check if a ground-fault circuit in-
terrupter has operated or if a
power outage occurred. If the
power source has a timer func-
tion, electrical power may not be
supplied to the outlet until the
time set to supply power.
The charge
plug is not
properly
plugged into
the outlet. Check if the charge plug is prop-
erly plugged into the outlet.
The charge
connector is
not properly
connected. Check if the charge connector is
properly connected.
Charging
timer is set. Cancel the charging timer using
EV Settings in Mazda Connect,
or the charging timer cancella-
tion function.
Troubleshooting for functions using a
Smartphone or computer
If you are having trouble with the
remote function service, such as when
the remote function does not work,
refer to the Connected Service owner’s
manual.
If Trouble Arises
Troubleshooting for Charging
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Jump-Starting
▼Jump-Starting
The lead-acid battery might be depleted
if the following conditions occur.
The EV system does not start.The selector lever cannot be shifted to a position other than P.The horn sound is weak or it does not sound.The brightness of the lights is extremely low.
Jump-starting is dangerous if done incorrectly. So follow the procedure carefully. If
you feel unsure about jump-starting, we strongly recommend that you have a
competent service technician do the work.
Using commercially available booster cables, connect the lead-acid battery of the
booster vehicle’s battery to the lead-acid battery of your vehicle and start the EV
system.
WARNING
Follow These Precautions Carefully:
To ensure safe and correct handling of the lead-acid battery, read the following
precautions carefully before using the lead-acid battery or inspecting it.
Keep flames and sparks away from open lead-acid battery cells and do not
allow metal tools to contact the positive (+) or negative (–) terminal of the
lead-acid battery when working near a lead-acid battery. Do not allow the
positive (+) terminal to contact the vehicle body:
Flames and sparks near open lead-acid battery cells are dangerous. Hydrogen gas,
produced during normal lead-acid battery operation, could ignite and cause the
lead-acid battery to explode. An exploding lead-acid battery can cause serious burns
and injuries. Keep all flames including cigarettes and sparks away from open
lead-acid battery cells.
If Trouble Arises
Depleted Lead-acid Battery
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To w i n g D e s c r i p t i o n
▼Towing Description
If your vehicle stops operating and
needs to be towed, we recommend
that towing be done only by an
Authorized Mazda Dealer or a
commercial tow-truck service.
Proper lifting and towing are necessary
to prevent damage to the vehicle.
Government and local laws must be
followed.
A towed vehicle usually should have its
drive wheels (front wheels) o
ff the
ground. If excessive damage or other
conditions prevent this, use wheel
dollies.
1. Wheel dollies
When towing with the rear wheels on
the ground, release the parking brake.
Refer to Electric Parking Brake (EPB) on
page 4-52.
CAUTION
Do not tow the vehicle pointed
backward with driving wheels on the
ground. This may cause internal
damage to the vehicle.
Do not tow with sling-type
equipment. This could damage your
vehicle. Use wheel-lift or flatbed
equipment.
If the parking brake cannot be
released when towing the vehicle,
transport the vehicle with all front
and rear wheels raised o ff the ground
as shown in the figure. If the vehicle
is towed without raising the wheels o ff the ground, the brake system
could be damaged.
1. Wheel dollies
If Trouble Arises
Emergency Towing
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When towing a vehicle, transport it
with both front wheels raised o ff the
ground or with all front and rear
wheels raised o ff the ground.
If the vehicle is towed with the front
wheels grounded, the EV system may
be damaged.
This vehicle cannot be used to tow
other vehicles.
If towing service is not available in an
emergency, the vehicle may be towed
with all four wheels on the ground
using the tiedown hook at the front of
the vehicle.
If the vehicle has to be towed by rope
to move it such as in an emergency,
tow the vehicle in as short a distance
as possible such as to the transport
vehicle or to get unstuck. Otherwise,
the EV transaxle or EV system could be
damaged.
CAUTION
Follow these instructions when towing
the vehicle with all wheels on the
ground.
Shift to the N position.
Start the EV system.
Release the parking brake.
Refer to Electric Parking Brake (EPB)
on page 4-52.
In the following cases, do not tow the
vehicle with rope. Otherwise, the EV
transaxle or EV system could be
damaged.
The EV system does not start.
The shift control system warning
indication/warning light displays/
turns on.
Do not stop the EV system while the
vehicle is being towed. Otherwise, the
parking lock may engage which could
lead to an accident.
Tiedown Hooks*
▼ Tiedown Hooks
CAUTION
Do not use the front and rear tiedown
eyelets for towing the vehicle.
They have been designed only for
securing the vehicle to a transport
vessel during shipping.
Using the eyelets for any other purpose
could result in the vehicle being
damaged.
1. Remove the tiedown eyelet and the
lug wrench from the luggage
compartment (page 7-3).
2. Wrap a flathead screwdriver or
similar tool with a soft cloth to
prevent damage to a painted
bumper, and open the cap located
on the front or rear bumper.
Front
If Trouble Arises
Emergency Towing
*Some models.7-19
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