2022 MAZDA MODEL MX-30 EV phone

Source
Change Source (You can also use “Change Source to USB”*1 and “USB”*1.)Audio OFF (You can also use “Change Source to Audio OFF”.)
Phone
Dial Phone Number (You can al so use “Dial {Phone Number}”.)Call HistoryCall a Contact (You can also use “Call {Contact Name}” and “Call {Contact Name}
at {Number Type}”.)
Redial
*1 : Audio source names other than “USB” can also be used as follows:
Bluetooth/FM/SiriusXM/Pandora/USB1 Audio/USB2 Audio/USB1 Video/
USB2 Video
▼ Appendix
Gracenote® Database
When connecting a USB audio device or Bluetooth® audio device to
this unit and
playing audio, the unit searches the database stored in the vehicle for the album art.
If there is a match in the vehicle's database compilation to the music being played,
the album art is displayed. The database information stored in this device uses
database information in the Gracenote
® music recognitions service.
SiriusXM Travel Link
®*
CAUTION
ADVISORY ONLY
The weather information is subject to service interruptions and may contain errors or
inaccuracies and consequently should not be relied upon exclusively. You are urged
to check alternate weather information sources prior to making safety related
decisions. You acknowledge and agree that you shall be solely responsible for use of
the information and all decisions taken with respect thereto. By using this weather
service, you release and waive any claims against Sirius XM Radio Inc. and Mazda
Motor Corporation and all of their respective a ffiliates with regard to this service.
SiriusXM
® Satellite Radio*
Products/applications shall display “Call [Appropriate Phone Number] to Enable
Services” for any unsubscribed SiriusXM Data Service(s).
This shall be shown on the same screen as the Radio ID and the service subscription
status:
Contact your SiriusXM Representative for the appropriate call center phone number.
Interior Features
Mazda Connect
*Some models.5-27
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AS EXAMPLES, AND WITHOUT LIMITATION, MAZDA DISCLAIMS ANY
WARRANTY REGARDING THE ACCURACY OF DATA PROVIDED BY THE
APPLICATION, SUCH AS THE ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL
TIME, SPEED LIMITS, ROAD CONDITIONS, NEWS, WEATHER, TRAFFIC, OR
OTHER CONTENT PROVIDED BY APPLE, ITS AFFILIATES, OR THIRD PARTY
PROVIDERS; MAZDA DOES NOT GUARANTEE AGAINST LOSS OF APPLICATION
DATA, WHICH MAY BE LOST AT ANY TIME; MAZDA DOES NOT GUARANTEE
THAT THE APPLICATION OR ANY SERVICES PROVIDED THROUGH THEM WILL
BE PROVIDED AT ALL TIMES OR THAT ANY OR ALL SERVICES WILL BE AVAILABLE
AT ANY PARTICULAR TIME OR LOCATION. FOR EXAMPLE, SERVICES MAY BE
SUSPENDED OR INTERRUPTED WITHOUT NOTICE FOR REPAIR, MAINTENANCE,
SECURITY FIXES, UPDATES, ETC., SERVICES MAY BE UNAVAILABLE IN YOUR AREA
OR LOCATION, ETC.
IN ADDITION, YOU UNDERSTAND THAT CHANGES IN THIRD PARTY
TECHNOLOGY OR GOVERNMENT REGULATION MAY RENDER THE SERVICES
AND/OR APPLICATIONS OBSOLETE AND/OR UNUSABLE. TO THE EXTENT NOT
PROHIBITED BY LAW, IN NO EVENT SHALL MAZDA OR ITS AFFILIATES BE LIABLE
FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT
LIMITATION, DAMAGES FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF
DATA, FAILURE TO TRANSMIT OR RECEIVE ANY DATA, BUSINESS INTERRUPTION
OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR
RELATED TO THE APPLICATION OR YOUR USE OF OR INABILITY TO USE THE
APPLICATION OR INFORMATION ON THE APPLICATION.
 When using Apple CarPlay™, please avoid distraction and use Apple CarPlay™
responsibly.
Stay fully aware of driving conditions and always obey applicable laws.
NOTE
Apple CarPlay™ is provided by Apple® and its use is subject to your agreement to
the Apple CarPlay™ terms of use, which are included as part of the Apple iOS
terms of use.
When using Apple CarPlay™, location, speed, and other vehicle data is transferred
to your iPhone®. For further details, refer to Apple®’s Privacy Policy.
Android Auto™
Interior Features
Mazda Connect
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When using Android Auto™, location, speed, and other vehicle data is transferred
to your smart phone. For further details, refer to Google Privacy Policy.
Trademark
Pa n d o ra®, the Pandora® logo, and the Pandora® trade dress are trademarks or
registered trademarks of Pandora Media, Inc., used with permission.
HD Radio™ and the HD, HD Radio, and “Arc” logos are proprietary trademarks of
iBiquity Digital Corp.
iPhone, iPod touch, iPod nano, Siri and Apple Music are registered trademarks of
Apple Inc.
Apple CarPlay is trademarks of Apple Inc.iOS is a trademark or registered trademark of Cisco in the U.S. and other countries
and is used under license.
“Made for iPhone” and “Made for iPod” mean that an accessory has been
designed to connect speci fically to iPhone or iPod, and has been certi fied by the
developer to meet Apple performance standards. Apple is not responsible for the
operation of this device or its compliance with safety and regulatory standards.
Please note that the use of this ac cessory with iPhone or iPod may a ffect wireless
performance.

Made for
iPhone 11 Pro Max
iPhone 11 Pro
iPhone 11
iPhone XS Max
iPhone XS
iPhone XR
iPhone X
iPhone 8 Plus
iPhone 8
iPhone 7 Plus
iPhone 7
iPhone SE
iPhone 6s Plus
iPhone 6s
iPhone 6 Plus
iPhone 6
iPhone 5s
iPod touch (7th generation)
Interior Features
Mazda Connect
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Connected Service (If applicable)
▼Connected Service Overview
There are several types of connected services available via Mazda Connect. Some
services may require you to download the MyMazda app to your smartphone and
subscribe to the services, while others may require you to pair your smartphone to
the vehicle via Bluetooth
®. In addition, on a regular basis and unless you opt-out,
your vehicle will automatically transmit certain geo-location, driving behavior data,
and vehicle health information to Mazda for product quality, data analysis, research,
and product development. Using the QR codes or URLs below, refer to the
Connected Service Owner's Manual and Privacy Policy for more details and opt-out
options.
Connected Service Owner's Manual
https://www.mazdausa.com/static/manuals/mazda-connected-service/
index.html
Privacy
Mazda maintains a Privacy Statement which describes how we collect, use, share,
store and secure data from your vehicle equipped with connected services.
We provide you with connected services by collecting and using your personal
information and vehicle location, health and driving data.
To learn more about our Privacy Statement, please visit: https://
www.mazdausa.com/site/privacy-connectedservices
Interior Features
Mazda Connect
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What to do when
charging is not possible
▼ What to do when charging is not
possible
If trouble arises while charging such as
not being able to charge the high
voltage battery, refer to the following
table. If the problem cannot be solved
even after checking the following table,
there may be a problem with the
vehicle or charger. Contact an
Authorized Mazda Dealer.
Charging is not possible.

Cause
Action
The selector
lever is in a
position
other than P. Shift the selector lever to the P
position.
The high
voltage bat-
tery is al-
ready fully
charged. Charging is not performed when
the high voltage battery is al-
ready fully charged.
The high
voltage bat-
tery temper-
ature is ex-
tremely high
or low. Check the high voltage battery
temperature gauge in the instru-
ment cluster. If the high voltage
battery temperature gauge is in
the red or blue range, charging
may not be possible.
The
Lead-acid
battery is
depleted. If the instrument cluster does not
turn on even if the power switch
is switched ON, the Lead-acid
battery may be depleted. Charge
or replace the Lead-acid battery.
Normal charging is not possible.

Cause
Action
The outlet
has no pow-
er. Check if a ground-fault circuit in-
terrupter has operated or if a
power outage occurred. If the
power source has a timer func-
tion, electrical power may not be
supplied to the outlet until the
time set to supply power.
The charge
plug is not
properly
plugged into
the outlet. Check if the charge plug is prop-
erly plugged into the outlet.
The charge
connector is
not properly
connected. Check if the charge connector is
properly connected.
Charging
timer is set. Cancel the charging timer using
EV Settings in Mazda Connect,
or the charging timer cancella-
tion function.
Troubleshooting for functions using a
Smartphone or computer
If you are having trouble with the
remote function service, such as when
the remote function does not work,
refer to the Connected Service owner’s
manual.
If Trouble Arises
Troubleshooting for Charging
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8
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-
on equipment.
Customer Assistance................. 8-2 Customer Assistance
(U.S.A.).................................8-2
Customer Assistance
(Canada).............................. 8-6
Customer Assistance (Puerto
Rico).....................................8-8
Mazda Importer/Distributors ..........
............................................ 8-10 Importer/Distributor............8-10
Reporting Safety Defects.......... 8-11 Reporting Safety Defects
(U.S.A.)...............................8-11
Reporting Safety Defects
(Canada)............................ 8-12
Warranty................................8-13 Warranties for Your Mazda ..........
.......................................... 8-13
Outside the United States/
Canada............................... 8-13
Registering Your Vehicle in A
Foreign Country (Except United
States and Canada).............. 8-14
Add-On Non-Genuine Parts and
Accessories......................... 8-15
Cell Phones............................ 8-16Cell Phones Warning............ 8-16
Event Data Recorder................ 8-17 Event Data Recorder (U.S.A. and
Canada)..............................8-17
Recording of Vehicle Data........ 8-18 Recording of Vehicle Data.... 8-18
Uniform Tire Quality Grading System
(UTQGS)................................ 8-19 Uniform Tire Quality Grading
System (UTQGS).................. 8-19
Tire Information (U.S.A.).......... 8-21 Tire Labeling........................ 8-21
Location of the Tire Label
(Placard)............................. 8-24
Tire Maintenance................. 8-26
Vehicle Loading................... 8-28
Steps for Determining the Correct
Load Limit........................... 8-31
Declaration of Conformity....... 8-32 Declaration of Conformity ...........
.......................................... 8-32
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Customer Assistance(U.S.A.)
▼Customer Assistance
Your complete and permanent
satisfaction is our business. We are
here to serve you. All Authorized
Mazda Dealers have the knowledge
and the tools to keep your Mazda
vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we recommend that you
take the following steps:
NOTE
If it becomes necessary to have the
components or wiring system for the
supplementary restraint system
modi
fied to accommodate a person
with certain medical conditions in
accordance with a certi fied physician,
contact an Authorized Mazda Dealer.
For more informatio n, go to NHTSA
website www.safercar.gov (VEHICLE
SHOPPERS > Air Bags > Air Bag FAQs >
Air Bag Deactivation).
▼ STEP 1: Contact Your Mazda
Dealer
Discuss the matter with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue.
If your concern has not been
resolved by the CUSTOMER
RELATIONS, SALES, SERVICE, or
PA RT S M A N A G E R , t h e n p l ea s e
contact the GENERAL MANAGER of
the dealership or the OWNER.
If it becomes necessary to have the
components or wiring system for the
supplementary restraint system
modi fied to accommodate a person
with certain medical conditions in
accordance with a certi fied
physician, go to STEP 2.
▼ STEP 2: Contact Mazda North
American Operations
If for any reason you feel the need for
further assistance after contacting your
dealership management or it becomes
necessary to have the components or
wiring system for the supplementary
restraint system modi
fied to
accommodate a person with certain
medical conditions in accordance with
a certi fied physician, you can reach
Mazda North American Operations by
one of the following ways.

Log on: at www.MazdaUSA.com

Answers to many questions, including
how to locate or contact a local Mazda
dealership in the U.S., can be found
here.

E -mail: click on “Contact Us” located
on the bottom of the page at
www.mazdausa.com under “Help”

By phone at: 1 (800) 222-5500

By letter at:
ATTN : Customer Experience Center
Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
P.O. Box 19734
Irvine, CA 92623-9734

In order to serve you effi ciently and
e ff ectively, please help us by providing
the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
Customer Information and Reporting Safety Defects
Customer Assistance
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Customer Assistance(Canada)
▼Satisfaction Review Process
Your complete and permanent
satisfaction is of primary concern to
Mazda. All Authorized Mazda Dealers
have both the knowledge and tools to
keep your Mazda in top condition. In
our experience, any questions,
problems, or complaints regarding the
operation of your Mazda or any other
general service transactions are most
e
ff ectively resolved by your dealer. If
the cause of your dissatisfaction
cannot adequately be addressed by
normal dealership procedures, we
recommend that you take the
following steps:
▼ STEP 1: Contact the Mazda Dealer
Discuss the matter with a member of
dealership management. If the Service
Manager has already reviewed your
concerns, contact the owner of the
dealership or its General Manager.
▼STEP 2: Contact the Mazda
Regional O
ffice
If you feel that you still require
assistance, ask the dealer Service
Manager to arrange for you to meet
the local Mazda Service
Representative. If more expedient,
contact Mazda Canada Inc. Regional
Office nearest you for such
arrangements. Regional O ffice address
and phone numbers are shown (page
8-7).
▼ STEP 3: Contact the Mazda
Customer Relations Department
If still not substantially satis
fied,
contact the Customer Relations
Department, Mazda Canada Inc., 55
Vogell Road, Richmond Hill, Ontario,
L4B 3K5 Canada TEL : 1 (800)
263-4680.
Provide the Department with the
following information:

1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identi fication Number
(VIN). Refer to the Vehicle
Identi fication Number on page
9-2 for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction

The Department, in cooperation with
the local Mazda Service
Representative, will review the case to
determine if everything possible has
been done to ensure your satisfaction.

Please recognize that the resolution of
service problems in most cases
requires the use of your Mazda
dealer's service facilities, personnel
and equipment. We urge you to follow
the above three steps in sequence for
most e ffective results.
▼ Mediation/Arbitration Program
Occasionally a customer concern
cannot be resolved through Mazda's
Customer Satisfaction Program. If after
exhausting the procedures in this
manual your concern is still not
resolved, you have another option.

Mazda Canada Inc. participates in an
arbitration program administered by
the Canadian Motor Vehicle
Arbitration Plan (CAMVAP). CAMVAP
will advise you about how your
Customer Information and Reporting Safety Defects
Customer Assistance
8-6
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