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REGIONAL OFFICES COVERING AREASMAZDA CANADA INC.
QUEBEC REGION
6111 ROUTE TRANS -
CANADIENNE
POINTE CLAIRE, QUE -
BEC
H9R 5A5
(514) 694-6390 QUEBECCustomer Assistance
(Puerto Rico)
▼Customer Assistance
Your complete and permanent
satisfaction is our business. That is why
all Authorized Mazda Dealers have the
knowledge and the tools to keep your
Mazda vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we re
commend that you
take the following steps:
▼ STEP 1
Discuss the matter with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue. If your
concern has not been resolved by the
CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then
please contact the GENERAL
MANAGER of the dealership or the
OWNER.
▼STEP 2
If, after following STEP 1, you feel the
need for further assistance, please
contact your area's Mazda
representative.
Refer to PUERTO RICO/U.S. Virgin
Island on page 8-10.
Please help us by providing the
following information:
1. Your name, address, and telephone
number
2. Year and model of vehicle
3. Vehicle Identi fication Number (17
digits, noted on your registration or
title or located on the upper
driver's side corner of the dash)
Customer Information and Reporting Safety Defects
Customer Assistance
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Reporting Safety Defects (Canada)
▼Reporting Safety Defects
Canadian customers who wish to report a safety-related defect and concern to
Transport Canada, Defect Investigations and Recalls, may telephone the toll free
hotline 1-800-333-0510, or go to
the Road Safety website at:
https://www.tc.gc.ca/en/services/road.html
Customer Information and Reporting Safety Defects
Reporting Safety Defects
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Add-On Non-GenuineParts and Accessories
▼ Add-On Non-Genuine Parts and
Accessories
Non-genuine parts and accessories for
Mazda vehicles can be found in stores.
These may
fit your vehicle, but they are
not approved by Mazda for use with
Mazda vehicles. When you install
non-genuine parts or accessories, they
could aff ect your vehicle's
performance or safe ty systems; the
Mazda warranty doesn't cover this.
Before you install any non-genuine
parts or accessories, consult an
Authorized Mazda Dealer.
WARNING
Always consult an Authorized Mazda
Dealer before you install non-genuine
parts or accessories:
Improperly designed parts or
accessories could seriously aff ect your
vehicle's performance or safety
systems. This could cause you to have
an accident or increase your chances of
injuries in an accident.
Be very careful in choosing and
installing add-on electrical
equipment, such as mobile
telephones, two-way radios, stereo
systems, and car alarm systems:
Incorrectly choosing or installing
improper add-on equipment or
choosing an improper installer is
dangerous. Essential systems could be
damaged, causing air-bag (SRS)
activation, ABS/TCS/DSC inactivation,
or a fire in the vehicle.
Mazda assumes no responsibility for
death, injury, or expenses that may
result from the installation of add-on
non-genuine parts or accessories.
Customer Information and Reporting Safety Defects
Warranty
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Cell Phones Warning
▼Cell Phones Warning
WARNING
Please comply with the legal
regulations concerning the use of
communication equipment in vehicles
in your country:
Use of any electrical devices such as
cell phones, computers, portable
radios, vehicle navigation or other
devices by the driver while the vehicle
is moving is dangerous. Dialing a
number on a cell phone while driving
also ties-up the driver's hands. Use of
these devices will cause the driver to
be distracted and could lead to a
serious accident. If a passenger is
unable to use the device, pull
off the
right-of-way to a safe area before use.
If use of a cell phone is necessary
despite this warning, use a hands-free
system to at least leave the hands free
to drive the vehicle. Never use a cell
phone or other electrical devices while
the vehicle is moving and, instead,
concentrate on the full-time job of
driving.
Customer Information and Reporting Safety Defects
Cell Phones
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Index
A
Accessory Socket....................... 5-39
Actions to take if the remaining high
voltage battery power is completely
depleted................................... 7-16
Active Driving Display................4-24
AC Power Outlet....................... 5-40
Adaptive Front Lighting System
(AFS)........................................ 4-82
Add-On Non-Genuine Parts and
Accessories............................... 8-15
Advanced KeyAdvanced keyless entry
system................................. 3-31
Operational range................ 3-32
Advanced Keyless Entry System... 3-31
Air Intake Selector Icon................5-6
Antilock Brake System (ABS).......4-63
Assist Grips............................... 5-44
AUTOHOLD.............................. 4-57
AUTOHOLD Warning Beep........ 7-39
AUTO Switch.............................. 5-4
B
Battery Replacement........................ 6-20
Speci fications......................... 9-4
Blind Spot Assist......................4-129
Blind Spot Monitoring (BSM)..... 4-87
Canceling operation of Blind Spot
Monitoring (BSM).................4-91
Blind Spot Monitoring (BSM) Warning
Beep.........................................7-40
Bottle Holder............................ 5-43
Brakes
Brake assist.......................... 4-56
Brake override system........... 4-56
Electric Parking Brake (EPB)....4-52
Foot brake............................4-52
Pad wear indicator................4-56
Parking brake....................... 4-52
Warning light........................4-55
Brake Override System............... 4-56
Brake Override Warning Beep.....7-39
Brake System Warning Beep....... 7-39
Break-In Period......................... 3-56
C
Capacities...................................9-4
Cell Phones.............................. 8-16
Center Console......................... 5-46
Charge System............................ 9-3
Charging................................... 3-14
Child Restraint Categories of child-restraint
systems................................ 2-39
Child-restraint precautions.... 2-35
Child-restraint system
installation........................... 2-39
Child-restraint system suitability
for various seat positions....... 2-40
Installing child-restraint
systems................................ 2-41
LATCH child-restraint
systems................................ 2-47
Climate Control System Adjusting the Vents.................5-8
Basic Climate Control System
Operation.............................. 5-7
Climate Control System Operation
Area...................................... 5-3
Climate Control Timer.......... 5-12
Convenient Ways to Use the
Climate Control System........ 5-10
For Your Ride Comfort............ 5-2
Remote Climate Control....... 5-13
Selecting the Air flow Mode..... 5-8
Windshield Defrosting and
Defogging.............................. 5-9
10-2
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