2022 LEXUS ES300h Owners Manual

551-3. Lexus Enform
1
For safety and security
1-3.Lexus Enform“SOS” button
LED light indicators
Microphone
Subscribers have the following Safety
Connect services available:
 Automatic Collision Notification
*
Helps drivers receive necessary response
from emergency service providers.
(
P.56)
*: U.S. Patent No. 7,508,298 B2
 Stolen Vehicle Location
Helps drivers in the event of vehicle theft.
(
P.57)
 Emergency Assistance Button
(“SOS”)
Connects drivers to response-center sup-
port. ( 
P.57)
Enhanced Roadside Assistance
Provides drivers various on-road assis-
tance. ( 
P.57)
After you have signed the Telematics
Subscription Service Agreement and
are enrolled, you can begin receiving
services.
A variety of subscription terms is avail-
able for purchase. Contact your Lexus
dealer, call the following or push the
“SOS” button in your vehicle for fur-
ther subscription details.
The United States
1-800-25-LEXUS (1-800-255-3987)
Lexus Enform Safety Con-
nect
Safety Connect is a subscription-
based telematics service that uses
Global Positioning System (GPS)
data and embedded cellular tech-
nology to provide safety and secu-
rity features to subscribers. Safety
Connect is supported by Lexus’
designated respon se center, which
operates 24 hours per day, 7 days
per week.
Safety Connect service is available
by subscription on select, telemat-
ics hardware-equipped vehicles.
By using the Safety Connect ser-
vice, you are agreeing to be bound
by the Telematics Subscription Ser-
vice Agreement and its Terms and
Conditions, as in effect and
amended from time to time, a cur-
rent copy of which is available at
Lexus.com. All use of the Safety
Connect service is subject to such
then-applicable Terms and Condi-
tions.
System components
Services
Subscription
A
B
C

561-3. Lexus Enform
Canada
1-800-26-LEXUS (1-800-265-3987)
Puerto Rico
1-877-539-8777
QSafety Connect Services Information
OPhone calls using the vehicles
Bluetooth® technology will not be possi-
ble during Safety Connect.
OSafety Connect is available beginning
Fall 2009 on select Lexus models (in the
contiguous United States only). Contact
with the Safety Connect response center
is dependent upon the telematics device
being in operative condition, cellular con-
nection availability, and GPS satellite sig-
nal reception, which can limit the ability to
reach the response center or receive
emergency service support. Enrollment
and Telematics Subscription Service
Agreement required. A variety of sub-
scription terms is available; charges vary
by subscription term selected and loca-
tion.
OAutomatic Collision Notification, Emer-
gency Assistance and Stolen Vehicle
Location will function in the United
States, including Hawaii and Alaska,
Puerto Rico and in Canada, and
Enhanced Roadside Assistance will func-
tion in the United States, Puerto Rico and
in Canada.
OAutomatic Collision Notification, Emer-
gency Assistance, Stolen Vehicle and
Enhanced Road Assistance will not func-
tion in the United St ates Virgin Islands.
For vehicles first sold in the USVI, no
Safety Connect services will function in
and outside the United States Virgin
Islands.
OSafety Connect services are not subject
to section 255 of the Telecommunica-
tions Act and the device is not TTY com-
patible.
QLanguages
The Safety Connect response center will
offer support in multiple languages. The
Safety Connect system will offer voice prompts in English, Spanish, and French.
Please indicate your language of choice
when enrolling.
QWhen contacting the response center
You may be unable to contact the response
center if the network is busy.
When the power switch is turned to
ON mode, the red indicator light
comes on for 2 seconds then turns off.
Afterward, the green indicator light
comes on, indicating that the service is
active.
The following indicator light patterns
indicate specific system usage condi-
tions:
 Green indicator light on = Active
service
 Green indicator light flashing =
Safety Connect call in process
 Red indicator light (except at vehi-
cle start-up) = System malfunction
(contact your Lexus dealer)
 No indicator light (off) = Safety
Connect service not active
QAutomatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding
agent receives the vehicle’s location
and attempts to speak with the vehicle
occupants to assess the level of emer-
Safety Connect LED light Indi-
cators
Safety Connect services

571-3. Lexus Enform
1
For safety and security
gency. If the occupants are unable to
communicate, the agent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location.
QStolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS (1-800-255-
3987) in the United States, 1-877-
539-8777 in Puerto Rico or 1-800-
265-3987 in Canada, and follow the
prompts for Safety Connect to initiate
this service.
In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com.
QEmergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required.
If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.
QEnhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect
response-center agent, who can help
with a wide range of needs, such as:
towing, flat tire, fuel delivery, etc. For a
description of the Roadside Assistance
services and their limitations, please
see the Safety Connect Terms and
Conditions, which are available at
Lexus.com.
Important! Read this information about
exposure to radio frequency signals
before using Safety Connect;
The Safety Connect system installed in
your vehicle is a low-power radio
transmitter and receiver. It receives
and also sends out radio frequency
(RF) signals.
In August 1996, the Federal Commu-
nications Commission (FCC) adopted
RF exposure guidelines with safety lev-
els for mobile wireless phones. Those
guidelines are consistent with the
safety standards previously set by the
following U.S. and international stan-
dards bodies.
 ANSI (American National Stan-
dards Institute) C95.1 [1992]
 NCRP (National Council on Radia-
tion Protection and Measurement)
Safety information for Safety
Connect

581-3. Lexus Enform
Report 86 [1986]
 ICNIRP (International Commission
on Non-Ionizing Radiation Protec-
tion) [1996]
Those standards were based on com-
prehensive and periodic evaluations of
the relevant scientific literature. Over
120 scientists, engineers, and physi-
cians from universities, and govern-
ment health agencies and industries
reviewed the available body of
research to develop the ANSI Stan-
dard (C95.1).
The design of Safety Connect com-
plies with the FCC guidelines in addi-
tion to those standards.

591-4. Hybrid system
1
For safety and security
1-4.Hybrid system
The illustration is an example for explanation and may differ from the actual item.
Gasoline engine
Electric motor (traction motor)
QWhen stopped/during start off
The gasoline engine stops
* when the
vehicle is stopped. During start off, the
electric motor (traction motor) drives
the vehicle. At slow speeds or when
traveling down a gentle slope, the
engine is stopped
* and the electric
motor (traction motor) is used.
When the shift lever is in N, the hybrid
battery (traction battery) is not being charged.
*: When the hybrid battery (traction bat-
tery) requires charging or the engine is
warming up, etc., the gasoline engine will
not automatically stop.
QDuring normal driving
The gasoline engine is predominantly
used. The electric motor (traction
motor) charges the hybrid battery
(traction battery) as necessary.
Hybrid system features
Your vehicle is a hybrid vehicle. It has characteristics different from conven-
tional vehicles. Be sure you are closely familiar with the characteristics of your
vehicle, and operate it with care.
The hybrid system combines the use of a gasoline engine and an electric motor
(traction motor) according to driving conditions, improving fuel efficiency and
reducing exhaust emissions.
System components
A
B

601-4. Hybrid system
QWhen accelerating sharply
When the accelerator pedal is
depressed heavily, the power of the
hybrid battery (traction battery) is
added to that of the gasoline engine via
the electric motor (traction motor).
QWhen braking (regenerative brak-
ing)
The wheels operate the electric motor
(traction motor) as a power generator,
and the hybrid battery (traction bat-
tery) is charged.
QRegenerative braking
In the following situations, kinetic energy is
converted to electric energy and decelera-
tion force can be obtained in conjunction
with the recharging of the hybrid battery
(traction battery).
OThe accelerator pedal is released while
driving with the shift lever in D or S.
OThe brake pedal is depressed while driv-
ing with the shift lever in D or S.
QEV indicator
The EV indicator comes on when the vehi-
cle is driven using on ly the electric motor
(traction motor) or the gasoline engine is
stopped.
QConditions in which the gasoline engine
may not stop
The gasoline engine starts and stops auto-
matically. However, it may not stop auto-
matically in the following conditions
*:
ODuring gasoline engine warm-up
ODuring hybrid battery (traction battery) charging
OWhen the temperature of the hybrid bat-
tery (traction battery) is high or low
OWhen the heater is switched on
*: Depending on the circumstances, the
gasoline engine may also not stop auto-
matically in other situations.
QCharging the hybrid battery (traction
battery)
As the gasoline engine charges the hybrid
battery (traction battery), the battery does
not need to be charged from an outside
source. However, if the vehicle is left
parked for a long time the hybrid battery
(traction battery) will slowly discharge. For
this reason, be sure to drive the vehicle at
least once every few months for at least 30
minutes or 10 miles (16 km). If the hybrid
battery (traction battery) becomes fully dis-
charged and you are unable to start the
hybrid system, contact your Lexus dealer.
QCharging the 12-volt battery
 P.393
QAfter the 12-volt battery has discharged
or when the terminal has been removed
and installed during exchange, etc.
The gasoline engine may not stop even if
the vehicle is being driven by the hybrid
battery (traction battery). If this continues
for a few days, contact your Lexus dealer.
QSounds and vibratio ns specific to a
hybrid vehicle
There may be no engine sound or vibration
even though the vehicle is able to move with
the “READY” indicator is illuminated. For
safety, apply the parking brake and make
sure to shift the shift lever to P when parked.
The following sounds or vibrations may
occur when the hybrid system is operating
and are not a malfunction:
OMotor sounds may be heard from the
engine compartment.
OSounds may be heard from the hybrid
battery (traction battery) under the rear
seats when the hybrid system starts or
stops.
ORelay operating sounds such as a snap or

611-4. Hybrid system
1
For safety and security
soft clank will be emitted from the hybrid
battery (traction battery), under the rear
seats, when the hybrid system is started
or stopped.
OSounds from the hybrid system may be
heard when the trunk lid is open.
OSounds may be heard from the transmis-
sion when the gasoline engine starts or
stops, when driving at low speeds, or
during idling.
OEngine sounds may be heard when
accelerating sharply.
OSounds may be heard due to regenera-
tive braking when the brake pedal is
depressed or as the accelerator pedal is
released.
OVibration may be felt when the gasoline
engine starts or stops.
OCooling fan sounds may be heard from
the air intake vent under the rear seat.
QMaintenance, repair, recycling, and dis-
posal
Contact your Lexus dealer regarding main-
tenance, repair, recycling and disposal. Do
not dispose of the vehicle yourself.
QCustomization
Settings (e.g. on/off operation of the EV
indicator) can be changed.
(Customizable features: P.421)
When driving with the gasoline engine
stopped, a sound, which changes in
accordance with the driving speed, will
be played in order to warn people
nearby of the vehicle’s approach. This
sound may be heard inside the vehicle.
The sound will stop when the vehicle
speed exceeds approximately 22 mph
(35 km/h).
QAcoustic Vehicle Alerting System
In the following cases, the Acoustic Vehicle
Alerting System may be difficult for sur-
rounding people to hear.
OIn very noisy areas
OIn the wind or the rain
QIf “Acoustic Vehicle Alerting System
Malfunction Visit your Dealer” is dis-
played on the multi-information display
The system may be malfunctioning. Have
the vehicle inspected by your Lexus dealer.
Acoustic Vehicle Alerting Sys-
tem

621-4. Hybrid system
The illustration is an example for explanation and may differ from the actual item.
Warning label
Service plug
Hybrid battery (traction battery)
High voltage cables (orange)
Electric motor (traction motor)
Power control unit
Air conditioning compressor
QRunning out of fuel
When the vehicle has run out of fuel and the
hybrid system cannot be started, refuel the
vehicle with at least enough gasoline to
make the low fuel level warning light
(  P.367) go off. If there is only a small
amount of fuel, the hybrid system may not
be able to start. (The standard amount of fuel is about 2.4 gal. [9.0 L, 2.0 Imp.gal.],
when the vehicle is on a level surface. This
value may vary when the vehicle is on a
slope. Add extra fuel when the vehicle is
inclined.)
QElectromagnetic waves
OHigh voltage parts and cables on hybrid
vehicles incorporate electromagnetic
Hybrid system precautions
Take care when handling the hybrid system, as it is a high voltage system
(about 650 V at maximum) as well as
contains parts that become extremely
hot when the hybrid system is operating. Obey the warning labels attached to
the vehicle.
System components
A
B
C
D
E
F
G