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3597-1. Essential information
7
When trouble arises
press it briefly 3 times or more in
succession.
5 Stop the vehicle in a safe place by
the road.
If the door can be opened, open the
door and exit the vehicle.
If the door can not be opened, open
the window using the power win-
dow switch and ensure an escape
route.
If the window can be opened, exit
the vehicle through the window.
If the door and window cannot be
opened due to the rising water,
remain calm, wait until the water
level inside the vehicle rises to the
point that the water pressure inside
of the vehicle equals the water pres-
sure outside of the vehicle and then
open the door after waiting for the
rising water to enter the vehicle, and
exit the vehicle. When the outside
water level exceeds half the height
of the door, the door cannot be
opened from the inside due to water
pressure.
QWater level exceeds the floor
When the water level exceeds the floor and
WARNING
QIf the hybrid system has to be turned
off while driving
Power assist for the steering wheel will
be lost, making the steering wheel
heavier to turn. Decelerate as much as
possible before turning off the hybrid
system.
If the vehicle is submerged
or water on the road is rising
This vehicle is not designed to be
able to drive on roads that are
deeply flooded with water. Do not
drive on roads where the roads may
be submerged or the water may be
rising. It is dangerous to remain in
the vehicle, if it anticipated that the
vehicle will be flooded or set a drift.
Remain calm and follow the follow-
ing.
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3607-1. Essential information
time has passed, the electrical equipment
will get damaged, the power windows will
not operate, the engine and motor will stop,
and the vehicle may not be able to get mov-
ing.
QUsing an emergency escape hammer*1
Laminated glass*2 is used in the windshield
and the windows on this vehicle.
Laminated glass cannot be shattered with
an emergency hammer
*1.*1: Contact your Lexus dealer or
aftermarket accessory manufacturer for
further information about an emergency
hammer.
*2: If equipped
QHow to distinguish laminated glass
When looking from the cross-sectional
view point, laminated glass is two sheets of
glass pasted together.
Laminated glass
Tempered glass
WARNING
QCaution while driving
Do not drive on roads where the roads
may be submerged or the water may be
rising. Otherwise the vehicle may be
damaged and cannot move, as well as
become flooded and set a drift, which
may lead to death.
A
B
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3617-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
The hybrid system warning message
is shown on the multi-information
display and the vehicle does not
move.
The vehicle makes an abnormal
sound.
From the front Release the parking brake.
Turn automatic mode off. (
P.160)
From the rear
Use a towing dolly under the front
wheels.
If your vehicl e needs to be
towed
If towing is necessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
Situations when it is necessary to
contact dealers before towing
Towing with a wheel-lift type
truck
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
QWhen towing the vehicle
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity
generated by the operation of the motor
may cause a fire to occur depending on
the nature of the damage or malfunction.
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3627-2. Steps to take in an emergency
When using a flat-bed truck to trans-
port the vehicle, use tire strapping
belts. Refer to the owner’s manual of
the flat-bed truck for the tire strapping
method.
In order to suppress vehicle movement
during transportation, set the parking
brake and turn the power switch off.
Fluid leaks under the vehicle.
(Water dripping from the air condi-
tioning after use is normal.)
Flat-looking tires or uneven tire
wear
Engine coolant temperature gauge
continually points higher than nor-
mal.
Changes in exhaust sound
Excessive tire squeal when corner-
ing
Strange noises related to the sus-
pension system
Pinging or other noises related to
the hybrid system
Engine missing, stumbling or run-
ning roughly
Appreciable loss of power
Vehicle pulls heavily to one side
when braking
NOTICE
QTo prevent damage to the vehicle
when towing using a wheel-lift type
truck
ODo not tow the vehicle from the rear
when the power switch is off. The
steering lock mechan ism is not strong
enough to hold the front wheels
straight.
OWhen raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
QTowing with a sling-type truck
Do not tow with a sling-type truck to pre-
vent body damage.
Using a flatbed truck
NOTICE
QTo prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
If you think something is
wrong
If you notice any of the following
symptoms, your vehicle probably
needs adjustment or repair. Con-
tact your Lexus dealer as soon as
possible.
Visible symptoms
Audible symptoms
Operational symptoms
Page 365 of 480
3637-2. Steps to take in an emergency
7
When trouble arises
Vehicle pulls heavily to one side
when driving on a level road
Loss of brake effectiveness, spongy
feeling, pedal almost touches the
floor
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